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All Journal Jurnal Manajemen Bisnis Jurnal Manajemen Dayasaing Jurnal Ekonomi Pembangunan: Kajian Masalah Ekonomi dan Pembangunan Benefit: Jurnal Manajemen dan Bisnis Riset Akuntansi dan Keuangan Indonesia Journal of Economic, Bussines and Accounting (COSTING) JMM (Jurnal Masyarakat Mandiri) Muhammadiyah International Journal of Economics and Business SEIKO : Journal of Management & Business International Journal of Supply Chain Management Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Almana : Jurnal Manajemen dan Bisnis MANAJEMEN DEWANTARA Jurnal Manajemen Dirgantara Jurnal MEBIS (Manajemen dan Bisnis) Jurnal Ilmiah Edunomika (JIE) Jurnal Informatika Ekonomi Bisnis Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Manajemen Jurnal Ilmiah Manajemen Kesatuan Enrichment : Journal of Management Wacana Ekonomi : Jurnal Ekonomi, Bisnis dan Akuntansi Journal of Community Service and Empowerment JEBDEKER: Jurnal Ekonomi, Manajemen, Akuntansi, Bisnis Digital, Ekonomi Kreatif, Entrepreneur Komitmen : Jurnal Ilmiah Manajemen Jurnal Media Informatika Jurnal Bina Bangsa Ekonomika International Journal of Management Science and Information Technology (IJMSIT) Jurnal Manajemen Bisnis dan Kewirausahaan Studi Akuntansi, Keuangan, dan Manajemen Proceeding ISETH (International Summit on Science, Technology, and Humanity) Indonesian Health Issue Prosiding University Research Colloquium Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Journal Research of Social Science, Economics, and Management PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Paradoks : Jurnal Ilmu Ekonomi Jurnal Informatika Ekonomi Bisnis Solo International Collaboration and Publication of Social Sciences and Humanities IIJSE Jurnal Sistem Informasi dan Manajemen El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Ekonomics, Finance, and Management Studies Prosiding International Conference on Sustainable Innovation (ICoSI) Determinasi: Jurnal Penelitian Ekonomi Manajemen dan Akuntansi Journal of Economics Business Finance and Accounting Benefit: Jurnal Manajemen dan Bisnis Brilliant International Journal of Management and Tourism
Anton Agus Setyawan
Universitas Muhammadiyah Surakarta
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Pengaruh Electronic Word of Mouth (eWOM) terhadap Brand Attitude dan Purchase Intention pada Produk Scarlett Whitening Rustianingsih, Septi; Setyawan, Anton Agus
Jurnal Maksipreneur Vol 14 No 2 (2025)
Publisher : Universitas Proklamasi 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30588/jmp.v14i2.1574

Abstract

Social media has transformed the way conventional marketing operates and introduced a new form of digital marketing, known as Electronic Word of Mouth (eWOM). eWOM plays an important role in consumer purchasing decisions. The purpose of this study is to help businesspeople understand the benefits of eWOM in marketing efforts and to analyze the effect of eWOM generated by users through social media on brand attitudes and purchase intentions for Scarlett Whitening products. The population raised is male and female respondents who know Scarlett whitening products and have seen posts on social media about Scarlett whitening products. The non-probability sampling technique will be the sampling method. Sampling with a purposive type. In this study, a sample of 250 respondents met the research criteria, and the PLS SEM test tool in Smart PLS 3.0 software was used to process the data. The results of this study show that eWOM has a significant positive impact on Brand Attitude, eWOM has a significant positive impact on Purchase Intention, and Brand Attitude has a significant positive impact on Purchase Intention.
PENGARUH SIKAP UTILITARIAN DAN SIKAP HEDONIS TERHADAP MINAT BELI PRODUK BRANDED BEKAS DI SURAKARTA Daniel Lafrinda, Dendyto; Anton Agus Setyawan
MANAJEMEN DEWANTARA Vol 8 No 1 (2024): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v8i1.16789

Abstract

Many types of clothing models create a feeling of desire for ownership among consumers, even though used clothing and frugal lifestyles are also increasingly being implemented in society around the world. Thrifting has become an important trend because it offers individuals an alternative to fulfill their fashion needs and desires. This surge in popularity has given thrift stores a boost, creating a sustainable market for used clothing. This increasing trend is expected to continue, with projected total product sales in 2022. This study aims to test utilitarian behavior on the desire to buy and provide an evaluation of luxury lifestyles on the desire to buy. This study uses a quantitative type with clear and focused calculations, this study was conducted with the main focus being Solo Raya students, the way to collect respondents was purposive sampling. Adopted from a study by Malhotra (2006:291), the questions asked must have a sample of 10 x or at least 5 x the questions, the sample calculation was carried out and found 90 respondents. This study uses main data with results using a questionnaire whose scale is Likert. Data findings were processed using the SPSS program. The findings of this study are that utilitarian behavior has a positive and significant impact on the desire to make a purchase. Luxury lifestyle behavior has a positive and significant impact on the desire to make purchases.
PENGUKURAN KEPUASAN DAN KUALITAS PELAYANAN TERHADAP KONSUMEN JASA KULINER MIE GACOAN (STUDI KASUS PADA MIE GACOAN AREA SURAKARTA) Wulandari, Oktavia; Setyawan, Anton Agus
MANAJEMEN DEWANTARA Vol 8 No 1 (2024): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v8i1.16935

Abstract

This research aims to look at the mediating role of service quality in the relationship between consumer service orientation behavior and physical facilities with Mie Gacoan consumer satisfaction in Surakarta. The research respondents were students at Muhammadiyah University of Surakarta who had made purchases at Mie Gacoan in Surakarta region. Data is collected through questionnaires and will be processed using PLS-SEM techniques using SmartPLS. The results conclude that consumer service orientation behavior and physical facilities have a positive and significant effect on the quality of culinary service consumer service in the Surakarta area. Meanwhile, service quality has a positive and significant effect on consumer satisfaction of Mie Gacoan in the Surakarta region
Pengaruh Influencer Marketing Terhadap Niat Beli Pada Produk Sepatu Sport Yuliyanti, Wanda Tri; Setyawan, Anton Agus
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 5 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i6.9399

Abstract

Studi ini memiliki tujuan untuk menilai pengaruh pengalaman influencer Marketing, Reputasi Influencer Marketing, Daya Tarik Influencer Marketing, Manfaat Konten Influencer Marketing, Kesesuaian Influencer dan Pengikut terhadap Niat Beli pada produk sepatu sport. Metode penelitian ini menggunakan pendekatan kuantitatif melalui survei dengan kuesioner yang dibagikan kepada 230 responden dan di diuji dengan analisis berganda dengan bantuan software SPSS yang menggunakan berbagai uji statistik. Hasil penelitian menunjukkan bahwa pengalaman influencer marketing, reputasi influencer marketing, daya tarik influencer marketing berpengaruh positif dan signifikan terhadap niat beli. Sementara itu, manfaat konten influencer marketing serta kesesuaian influencer dengan pengikut terbukti berpengaruh positif namun tidak signifikan terhadap niat beli produk sepatu sport. Secara simultan, kelima variabel independen berpengaruh terhadap variabel dependen, meskipun tidak semua variabel menunjukkan signifikansi secara parsial. Hasil penelitian menunjukkan bahwa pengalaman influencer marketing merupakan faktor yang paling berpengaruh terhadap niat beli, sementara konten influencer marketing, kesesuaian influencer dengan pengikut, reputasi influencer marketing, dan daya tarik influencer marketing cenderung berperan dalam menumbuhkan ketertarikan awal. Temuan ini diharapkan dapat memberikan kontribusi bagi pengembangan strategi pemasaran digital, khususnya dalam optimalisasi peran influencer untuk mempromosikan produk sepatu sport.
Pengaruh Brand Experience Terhadap Brand Loyalty Melalui Perceived Quality Dan Brand Trust Sebagai Mediasi Pada Coffee Shop Di Surakarta Rahmawati, Siti; Setyawan, Anton Agus
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 5 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i6.9400

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh brand experience terhadap brand loyalty dengan perceived quality dan brand trust sebagai variabel mediasi pada konsumen coffee shop di Surakarta. Pendekatan kuantitatif digunakan dengan teknik purposive sampling terhadap 200 responden berusia 17–40 tahun yang telah berkunjung minimal dua kali dalam tiga bulan terakhir. Data dikumpulkan melalui kuesioner daring menggunakan skala Likert lima poin dan dianalisis dengan metode Partial Least Square (PLS) berbantuan SmartPLS. Hasil penelitian menunjukkan bahwa brand experience berpengaruh positif dan signifikan terhadap perceived quality dan brand trust, yang selanjutnya berpengaruh signifikan terhadap brand loyalty. Selain itu, brand experience memiliki pengaruh tidak langsung terhadap brand loyalty melalui kedua variabel mediasi tersebut. Temuan ini menegaskan pentingnya menciptakan pengalaman merek yang konsisten untuk memperkuat kepercayaan dan loyalitas konsumen.
Pengaruh Perceived Credibility, Perceived Reputation, dan Brand Trust terhadap Brand Loyalty pada Pengguna Smartphone Prayogo, Muhammad Aditya; Setyawan, Anton Agus
Journal of Economics Business Finance and Accounting Vol. 1 No. 1 (2023): Journal of Economics Business Finance and Accounting
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jebfa.v1i1.2132

Abstract

Changes that occur in the technology and economic sectors have an impact on individual jobs and careers, making it important to analyze the factors that influence career success. This study aims to analyze the effect of Perceived Credibility, Perceived Reputation, and Brand Trust on Brand loyalty (OPPO smartphone research study. The study used a sample of 100 student respondents at UIN Raden Mas Said Surakarta). The data collection method in this study is the questionnaire method. As for the data analysis method used is SEM-PLS analysis with the help of SmartPLS 3. The results show that partially perceived credibility, perceived credibility, and reputation has a positive and significant effect on brand loyalty. Partially brand trust and perceived credibility has a positive and significant effect on band trust. Brand loyalty has a positive and significant effect on brand trust, perceived credibility has a significant positive effect on brand loyalty through brand trust, and perceived reputation has a positive and significant effect on brand loyalty through brand trust.
Analisis Pengaruh Multidimensi Brand Image Terhadap Minat Beli Laptop Asus ROG: Studi pada Generasi Z Kusuma, Candra; Rahardo Suprapto, Madya; Agus Setyawan, Anton
Benefit: Jurnal Manajemen dan Bisnis Vol. 8 No. 2 (2023): Benefit : Volume 8 Desember No 2 tahun 2023
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/benefit.v8i2.2199

Abstract

Generation Z is very interested in using laptops, such as playing games, editing videos, etc. Asus ROG is produced to fulfill these needs, but the high specifications make the price relatively more expensive than regular laptops. This study aims to analyze the effect of corporate image, product image, and owner image on Asus ROG laptop buying intention. The method used is quantitative, using SPSS software. The sampling technique uses a purposive sampling method with several criteria, one of which is the focus on seeing the response from Generation Z in Surakarta City. One hundred fifty respondents who passed the selection were obtained and can be analyzed. The results of this study are that company image and product image do not significantly affect purchase intention. In contrast, the owner's image significantly affects purchase intention. Marketers and manufacturers benefit from this research that the buying behavior of Generation Z is more caused by lifestyle.
The Influence of Halal Awareness and Halal Certificate on Purchasing Decisions for Mixue Products Muhammad Ilham Atha Abhinaya; Anton Agus Setyawan
Brilliant International Journal Of Management And Tourism Vol. 4 No. 1 (2024): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v4i1.2650

Abstract

The purpose of this study was to analyze the effect of halal awareness and halal certificate on purchasing decisions for Mixue products. This type of research is quantitative. The population of this study were students of Universitas Muhammadiyah Surakarta. The sample calculation technique using the malhorta formula, obtained a sample size of 100 respondents. Non-probability sampling design with purpose sampling technique is used to take samples carried out in research. The data source of this research is primary data. The method of data analysis in this study with the help of the SPSS application. The result of this study is that there is an effect of Halal Awareness on purchasing decisions. Halal Certificate has a positive and significant effect on purchasing decisions. This shows that students at Universitas Muhammadiyah Surakarta really consider Halal Awareness and Halal Certificate in consuming a product. A consumer's awareness of halal products is one of them by knowing the food packaging process used, the cleanliness of the food they consume. This is important to ensure that the products they consume are truly halal products.
Model Estimasi Relationship Marketing dalam Business to Business: Pendekatan Dyadic VS Non-Dyadic Setyawan, Anton Agus
Prosiding University Research Colloquium Proceeding of The 8th University Research Colloquium 2018: Bidang Sosial Ekonomi dan Psikologi
Publisher : Konsorsium Lembaga Penelitian dan Pengabdian kepada Masyarakat Perguruan Tinggi Muhammadiyah 'Aisyiyah (PTMA) Koordinator Wilayah Jawa Tengah - DIY

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Dalam diskusi tentang relationship marketing perdebatan tentang aliran pemikiran, tradisi penelitian dan metode penelitian sangat beragam. Namun demikian ada satu kesepakatan diantara para peneliti di bidang pemasaran, yaitu pendapat bahwa konstruk dalam relationhip marketing mempunyai sifat alamiah dyadic. Pengukuran dalam penelitian relationship marketing tidak selalu mengikuti pendapat ini, ada banyak peneliti yang menggunakan pendekatan non dyadic dalam pengukuran, meskipun dalam pembahasan konseptual mereka menganggap sebuah konstruk relationship marketing mempunyai sifat dyadic. Penelitian ini menguji model dyadic dan non dyadic untuk dijadikan bahan perbandingan. Sampel dari penelitian ini adalah 204 dyad yang merupakan pasangan peritel dan pemasok. Penelitian ini menggunakan alat analisis jalur untuk mendapatkan kebaikan suai dari model dyadic dan non dyadic. Hasil penelitian menunjukkan bahwa pendekatan dyadic memberikan informasi yang lebih lengkap untuk menganalisis sebuah model relationship marketing.
Pengaruh Kepercayaan Merek pada Loyalitas yang Dimediasi oleh Keyakinan pada Atribut Produk Donat Nurul Aini Widiyastuti; Anton Agus Setyawan
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 4 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i4.1909

Abstract

This research aims to determine the influence of consumer trust and product attributes on loyalty which is mediated by trust in donut consumers. Consumers' assessment of the extent to which their needs and desires are met by the product. Donuts are easy to find in cake shops, malls, restaurants or even the donut shop itself. This phenomenon is characterized by the increasing number of donut brands available, so that consumers are faced with a variety of brand choices such as Dunkin' Donuts, J.CO Donut, Abata Donut, and Donut Boys. In this research, consumer trust, brand attributes (x), brand loyalty (y), and brand trust (z) are used. The sample size consisted of 200 respondents from the public who had purchased one of the Dunkin' Donuts brands, J.Co Donuts, Abata Donuts, or Boys Donuts. This research applies quantitative methods by distributing Google Forms which are distributed via platforms on social media. The findings from this SmartPLS analysis show that brand attributes have a positive impact on increasing brand trust, consumer trust has a positive impact on brand trust, and brand trust has a positive impact on brand loyalty.
Co-Authors A.A. Ketut Agung Cahyawan W Acreta, Fitriyah Handayani Adelia Febriyanti Adelia Rahmawati Adisty, Syahva Salsabila Putri Adiyono M Aflit Nur Yulia Praswati Agata, Celci Agripina Aisyah Putri Agustin Ali Imron Al-Ma’ruf Amed Gatut Guntoro Ananda Ricky Faturohman Anggita Rosiyani Anggun, Nita Putri Annastasya Zulfa Rosada Ar Royan, Halim Muhammad Ari Bambang Setyawan Astrid Saraswati Auliyya Ayu Rahmawati Azzahra, Gezha Meisya Candra Kusuma Wardana, Candra Kusuma Cantika Widi Pramesti Daniel Lafrinda, Dendyto Dea Pradita Kumalasari Dedhy Sastiyono Dendyto Daniel Lafrinda Didi Junaedi Didit Aditya Edwin Zusrony Edy Purwo Saputro Eka Prasetya, Dimas Elsa Riliana Hantika Dhewi Emawan Noor Fikri Farid Adi Prasetya Fatchurrohman Fatchurrohman Fatchurrohman Fatchurrohman, Fatchurrohman Febrianti, Bella Febriyanti, Adelia Fery Indra Kurniawan Fitriyah Handayani Acreta Gezha Meisya Azzahra Hafidh Rozziq Attaqi Haliza, Anissya Nur Helmi Imaduddin Henri Dwi Wahyudi, Henri Dwi I Imron Ihwan Susila Ihwan Susila Imronuddin Imronuddin Ivany, Aprilia Dwi Jati Waskito Karina Thalita Adhani Kussudyarsana Kusuma, Candra Kyeyune Hamidu L. Lisnawati Leny Widio Wati M Arkan Setyawan M, Adiyono M. Farid Wajdi M. Farid Wajdi M. Sholahuddin Ma'ruf Ma'ruf Ma'ruf, Ma'ruf Maharani, Diva Putri Mahardika, Menang Mario Eko Prasetyo Moechammad Nasir Muh Ilham Fikri Fathoni Muhamad Mustofa Muhammad Aditya Prayogo Muhammad Arkan Setyawan Muhammad Halim Maimun Muhammad Ilham Atha Abhinaya Muhammad Ilham Maulana Muhammad Randhy Kurniawan Muhammad Reza Muhammad Sholahuddin Mujiyati Muna, Khanna Nailil Murti, Anggun Cempaka Murti, Nala Puspita Muzakar Isa Nabila Putri Sayekti Nafisa Mukarromah Chaliloeddin Nia Riska Puspitawati Novel Idris Abas Nugroho, SP Nurmahendra, Putra Nurul Aini Widiyastuti Oktavia Wulandari Pangestu, Ryan Agung Pasya Istiara Dhea Pradigda, Fadel Muhammad Pramuji, Iddo Ahmad Prayogo, Muhammad Aditya Puro, Intan Widia Puspitawati, Nia Riska Putra Nurmahendra Putri Silvia Istiqomah Putri, Natasya Andini Rahardo Suprapto, Madya Rahmat Basuki Ram Vemuri Richie Dwi Agusto Rini Kuswati Rizki Juwita Sari Rohmadi Tri Susilo Romaniyanto Romaniyanto RR. Ella Evrita Hestiandari Rustianingsih, Septi Ryan Agung Pangestu Sadewa, Aldy Bagas Safari Wahyu Jatmiko Sari, Rizki Juwita Setyawan, Ari Bambang Setyawan, Ridwan Sidiq Permono Nugroho Siska Kumalasari Siti Rahmawati Siti Rahmawati Siti Soekiswati Soepatini SP Nugroho Sri Padmantyo Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syihabuddin, Muhammad Tito Sumarwoto Veriansyah, Satria Wahyono Wahyono Wahyono Wahyono Wahyuddin, M. Wanda Tri Yuliyanti Wanda Vidya Nandita Wijayanti Wiyaning Putri, Angie Wulandari, Oktavia Yuliyanti, Wanda Tri Yusuf Alam Romadhon