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All Journal IQTISHODUNA Jurnal Ekonomi Modernisasi Syntax Literate: Jurnal Ilmiah Indonesia AGRIPEAT Jurnal Pendidikan Ekonomi (JURKAMI) Jurnal Ekonomi Manajemen Sistem Informasi Community Engagement and Emergence Journal (CEEJ) Bahtera Inovasi International Journal on Social Science, Economics and Art Jurnal Ekonomi Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan International Journal of Applied Finance and Business Studies Journal of Management and Digital Business SENTRI: Jurnal Riset Ilmiah Journal of Artificial Intelligence and Digital Business Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Jurnal Pengabdian Masyarakat International Journal of Economics and Management Research
Meitiana Meitiana, Meitiana
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Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pengaruh Kualitas Pelayanan Terhadap Loyalitas Nasabah dengan Kepuasan sebagai Variabel Intervening pada PT. Bina Area Persada (Studi Nasabah Kredit Konsumtif Outsourcing di Bank Kalteng) Tanggara, Denny Yaeviren; Sintani, Lelo; Meitiana, Meitiana
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 6 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i6.9813

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis bagaimana pengaruh Kualitas Pelayanan dan Kepuasan Nasabah terhadap Loyalitas Nasabah Bank Kalteng. Peneliti menggunakan pendekatan kuantitatif, pengambilan data menggunakan penyebaran kuesioner pada 100 responden yang merupakan seluruh nasabah Bank Kalteng yang menggunakan jasa PT. Bina Area Persada. Teknik analisis yang digunakan adalah Structural Equation Modeling dengan Partial Least Square (SEM-PLS). Hasil pengujian menemukan bahwa Kualitas Pelayanan berpengaruh positif terhadap Kepuasan Nasabah dan Loyalitas Nasabah. Kepuasan Nasabah berpengaruh positif terhadap Loyalitas Nasabah, serta Kualitas Pelayanan berpengaruh positif terhadap Loyalitas Nasabah ketika dimediasi oleh Kepuasan Nasabah. Sehingga untuk meningkatkan loyalitas nasabah, maka Bank Kalteng harus memperhatikan faktor-faktor yang dapat mempengaruhi Kepuasan Nasabah dan Loyalitas Nasabah.
Analisis Pengaruh E-Govqual Terhadap Kepuasan Pengguna Melalui Persepsi Manfaat Pada Layanan Unit Pelaksana Teknis Perlindungan Perempuan dan Anak (UPT PPA) Provinsi Kalimantan Tengah Christina, Ghebby; Meitiana, Meitiana; Neneng, Sunaryo; Sintani , Lelo
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v11i2.63623

Abstract

Penelitian ini dilatarbelakangi oleh meningkatnya kasus kekerasan terhadap perempuan dan anak di Kalimantan Tengah, namun partisipasi penggunaan layanan digital UPT PPA masih minim. Penelitian ini bertujuan untuk menganalisis pengaruh E-GovQual terhadap kepuasan pengguna dengan persepsi manfaat sebagai variabel mediasi pada layanan digital UPT PPA Provinsi Kalimantan Tengah. Metode penelitian menggunakan pendekatan kuantitatif survei dengan total 116 responden yang dipilih melalui teknik purposive sampling dari populasi pelapor periode 2022-2024. Analisis data dilakukan menggunakan Structural Equation Model (SEM-PLS). Hasil penelitian menunjukkan bahwa E-GovQual tidak berpengaruh signifikan secara langsung terhadap kepuasan pengguna. Namun, E-GovQual berpengaruh signifikan terhadap persepsi manfaat. Selanjutnya, persepsi manfaat berpengaruh signifikan terhadap kepuasan pengguna. Temuan penting dalam penelitian ini adalah persepsi manfaat terbukti memediasi hubungan antara E-GovQual dan kepuasan pengguna secara signifikan. Hal ini menyimpulkan bahwa kualitas layanan digital hanya dapat menciptakan kepuasan jika pengguna merasakan manfaat nyata dari sistem tersebut.
The Pengaruh Media TikTok dan Faktor Pertemanan terhadap Pengambilan Keputusan dalam Belanja Online di TikTok Shop: (Studi Mahasiswa Asrama Sukamara di Kota Palangkaraya) Irfani, Irfani; Harinie, Luluk Tri; Sukmani, Meylinda; Meitiana, Meitiana
SENTRI: Jurnal Riset Ilmiah Vol. 5 No. 2 (2026): SENTRI : Jurnal Riset Ilmiah, Februari 2026
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v5i2.5860

Abstract

This study looks at how TikTok media and peer influence affect online buying decisions among students at the Sukamara Dormitory in Palangkaraya City. The rapid growth of digital technology and social commerce has changed social media platforms. TikTok has shifted from being purely for entertainment to offering integrated online shopping with features like short videos, live streaming, and TikTok Shop. For university students, TikTok has become a main source of product information and purchase prompts. Peer relationships play a key role in shaping buying behavior through recommendations, discussions, and social validation. This research is important because students in dormitories have many social interactions that can strengthen both digital and social influences on their purchasing choices.This study uses an explanatory research design with a quantitative approach. Data were collected through structured questionnaires given to all 96 students at Sukamara Dormitory using a census method. The analysis involved descriptive statistics, multiple linear regression analysis, and hypothesis testing with SPSS software to explore the effects of the independent variables.Based on the results of the R² test (value 0.350 = 35.0%) and the results of the study indicate that TikTok media has a significant positive influence on online purchasing decisions, and peer influence also significantly influences students' purchasing choices. In addition, TikTok media and peer influence together have a significant impact on online purchasing decisions. These findings emphasize the need to combine digital media strategies with social influence factors. This study concludes that understanding how social media platforms interact with peer dynamics is crucial for creating effective digital marketing strategies and promoting responsible online shopping habits among students.
KINERJA PENGELOLAAN ASET DAERAH: ANALISIS KESIAPAN, KAPABILITAS, DAN TANTANGAN BERBASIS MODEL PUBLIC ASSET MANAGEMENT FRAMEWORK (PAMF) PADA PEMERINTAH PROVINSI KALIMANTAN TENGAH Sonder, Johni; Ferdinand, Ferdinand; Neneng, Sunaryo; Sintani, Lelo; Christa, Usup Riassy; Meitiana, Meitiana; Wibowo, Agus Satrya; Ompusunggu, Dicky Perwira
Jurnal Pendidikan Ekonomi (JURKAMI) Vol 11, No 1 (2026): JURKAMI
Publisher : STKIP Persada Khatulistiwa Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31932/jpe.v11i1.5647

Abstract

Penelitian ini bertujuan mengevaluasi kinerja pengelolaan aset Pemerintah Provinsi Kalimantan Tengah dengan menggunakan Public Asset Management Framework (PAMF) yang mencakup empat elemen utama: identifikasi aset, analisis kebutuhan, siklus hidup aset, dan pengukuran kinerja. Penelitian ini menggunakan data publik dari BPK, BPS, Kemendagri, dan PUPR yang dianalisis secara deskriptif-kualitatif melalui triangulasi dokumen, wawancara, dan instrumen penilaian. Hasil penelitian menunjukkan bahwa identifikasi aset telah dilakukan secara rutin, namun kualitas data masih rendah akibat ketidaktepatan informasi teknis, aset yang tidak ditemukan, serta ratusan bidang tanah yang belum bersertifikat. Analisis kebutuhan aset belum berbasis data utilisasi maupun kebutuhan layanan publik. Manajemen siklus hidup aset masih bersifat reaktif, ditandai dengan pemeliharaan yang tertunda dan menurunnya kondisi infrastruktur. Pengukuran kinerja merupakan aspek terlemah karena belum terdapat indikator aset yang terintegrasi dalam sistem akuntabilitas pemerintah. Secara keseluruhan, pengelolaan aset Provinsi Kalimantan Tengah masih berada pada tahap administratif dan belum berkembang menjadi manajemen aset strategis. Temuan penelitian ini memberikan dasar bagi perbaikan sistem, peningkatan kapabilitas kelembagaan, serta penguatan tata kelola aset daerah
Flash sales, bundling offers, and purchase intention: Examining the mediating effect of word of mouth in retail consumers Anggraini, Maretha; Harinie, Luluk Tri; Sukmani, Meylinda; Meitiana, Meitiana
Journal of Management and Digital Business Vol. 6 No. 1 (2026): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v6i1.2923

Abstract

This study aims to analyze the effect of flash sales and bundling offers on consumers’ purchase intention, with Word of Mouth (WOM) serving as a mediating variable at Toko Columbus Sampit Branch. The research employed a quantitative approach using a causal associative method. The population consisted of 1,200 active consumers, and a sample of 300 respondents was selected using the Slovin formula and a purposive sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using Partial Least Squares (PLS). The results indicate that flash sales and bundling offers have a significant effect on consumers’ purchase intention. Furthermore, Word of Mouth (WOM) was found to mediate the relationship between flash sales, bundling offers, and purchase intention. These findings suggest that promotion strategies based on urgency and added value, reinforced by consumer-to-consumer communication, can enhance the effectiveness of offline retail marketing strategies.
PENGARUH MEDIA SOSIAL DAN PERSEPSI HARGA TERHADAP MINAT BELI KONSUMEN DENGAN CITRA MEREK SEBAGAI MEDIASI PADA UMKM KAMPUNG LAUK PALANGKA RAYA Dendy, Dendy; Meitiana, Meitiana; Peridawaty, Peridawaty; Budiman Bancin, John
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 5 No. 4 (2026)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v5i4.4517

Abstract

This study aims to analyze the influence of social media and price perception on consumer purchase intention with brand image as a mediating variable at UMKM Kampung Lauk Palangka Raya. The research method employed a quantitative approach using Partial Least Square-Structural Equation Modeling (PLS-SEM) analysis on 97 respondents who are consumers of UMKM Kampung Lauk. The results show that social media has no significant effect on brand image (t-statistic 0.420, p-value 0.675), but has a significant negative effect on consumer purchase intention (t-statistic 2.447, p-value 0.014). Price perception has a very strong positive effect on brand image (t-statistic 11.313, p-value 0.000) with a path coefficient of 0.801, but does not directly affect consumer purchase intention (t-statistic 0.105, p-value 0.917). Brand image significantly and positively influences consumer purchase intention (t-statistic 3.339, p-value 0.001) with a path coefficient of 0.489. Mediation testing indicates that brand image does not mediate the influence of social media on purchase intention (Direct-only nonmediation), but fully mediates the influence of price perception on consumer purchase intention (Indirect-only mediation) with a coefficient of 0.392. This study concludes that brand image is a highly dominant key factor in increasing consumer purchase intention, and positive price perception must first establish a good brand image before it can drive purchase intention. UMKM Kampung Lauk needs to optimize its social media strategy and maintain price consistency with product quality to strengthen brand image and increase consumer purchase intention.
Co-Authors Amilia, Noor Anggraini, Maretha Aprilita, Aprilita Christa, Usup Riassy Christina, Ghebby Dendy, Dendy Dicky Perwira Ompusunggu Ferdinand Ferdinand, Ferdinand Fitria Husnatarina Hansly, Hansly Harinie, Luluk Tri Irfani, Irfani John Budiman Bancin Karuehni, Inna Kristinae, Vivy Lelo Sintani Margareta, Selly Aulia Meidian Krisna, Kade Chrysti Melanno, Osta Neneng, Sunaryo Novan, Novan Pakpahan, Aston Peridawaty, Peridawaty Poetra, Gema Borneo Putri, Zahra Widya Revi Sunaryati Riru Apriandami Ngindra Roby Sambung Saingan, Alalanda Ludus Sihombing, Ati Fitriani Sihombing, Salbetta Simbolon, Seylafani Sintani , Lelo Sonder, Johni Sukmani, Meylinda Syamsudin, Achmad Tanggara, Denny Yaeviren Tri Harinie, Luluk Victor Victor Wibowo, Agus Satrya Yosephin Damayanti Hutagalung, Ayesha