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All Journal Panrita Abdi - Jurnal Pengabdian pada Masyarakat Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Agrokompleks To Maega: Jurnal Pengabdian Masyarakat PINISI Discretion Review Jurnal Sains Teknologi Transportasi Maritim Mattawang: Jurnal Pengabdian Masyarakat Zona Laut : Jurnal Inovasi Sains dan Teknologi Kelautan Jurnal Abdimas Bina Bangsa Jurnal Ilmu Komunikasi Jurnal Teknik Mesin, Industri, Elektro dan Informatika Journal of Artificial Intelligence and Digital Business Ceddi Journal of Education ARMADA : Jurnal Penelitian Multidisiplin Ocean Engineering: Jurnal Ilmu Teknik dan Teknologi Maritim Equivalent: Jurnal Ilmiah Sosial Teknik Globe: Publikasi Ilmu Teknik, Teknologi Kebumian, Ilmu Perkapalan Indonesian Journal of Maritime Technology or abbreviated (ISMATECH) Jurnal Balireso: Jurnal Pengabdian pada Masyarakat
Arif Fuddin Usman
Politeknik Maritim AMI Makassar
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Enhancing Ship Seaworthiness Supervision: A Study at KSOP Class II Kendari Rachmianty, Andi; Yusri, Muhammad; Ningrat, Andi; Arifuddin, Andi Mursid Nugraha; Usman, Arif Fudddin; Rusnaedi
Indonesian Journal of Maritime Technology Vol. 3 No. 2 (2025): Volume 3 Issue 2, December 2025
Publisher : Naval Architecture Department, Kalimantan Institut of Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35718/ismatech.v3i2.8481363

Abstract

Ship accidents often occur due to ships being unseaworthy to sail. The harbor master plays an important role in supervising the seaworthiness of ships and port activities. However, ship accidents still often occur due to the unseaworthiness of ships to sail. This study examines the level of performance of the harbor master at KSOP Class II Kendari. The method used is the Costumer Satisfaction Index (CSI). The questionnaire was given to the sample which was calculated using the Slovin calculation. The results of the questionnaire have gone through validity and reliability tests and show that the results obtained are valid and reliable. The percentage value of CSI obtained reached 84.95%. This figure indicates that customers are very satisfied with the performance of KSOP Class II Kendari. This shows that KSOP Class II Kendari has succeeded in meeting customer expectations and needs well.
Kepuasan pengguna jasa terhadap ayanan freight forwarding PT Malino Nirwana Trans rachmianty, andi; Rizqy, Miftahul; Muslihati, Muslihati; Usman, Arif Fuddin; Rusnaedi, Rusnaedi
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.3605

Abstract

Pertumbuhan aktivitas logistik dan perdagangan yang semakin kompetitif menuntut perusahaan freight forwarding untuk menyediakan layanan yang mampu memenuhi harapan pengguna jasa secara konsisten. PT Malino Nirwana Trans merupakan perusahaan yang bergerak daIam pengeIoIaan dan pengiriman barang, khususnya komoditas yang membutuhkan penanganan rantai dingin. Kualitas pelayanan freight forwarding yang diberikan sangat menentukan kepuasan pelanggan.   Penelitian ini bertujuan menganalisis bagaimana tingkat kepuasan pelanggan terhadap layanan freight forwarding yang diberikan oleh PT Malino Nirwana Trans dengan menggunakan metode Customer Satisfaction Index (CSI). Metode ini dipilih karena mampu menunjukkan bagaimana tingkat kepuasan pelanggan berdasarkan tingkat kepentingan (importance) dan tingkat kinerja layanan (perfomance). Data diperoleh dengan menyebarkan kuesioner ke konsumen aktif perusahaan dan dilengkapi dengan wawancara untuk memperkuat hasil anaIisis. Instrumen penelitian diuji menggunakan uji validitas dan uji reliabilitas yang menunjukkan item pernyataan dan hasil sebaran kusioner berada pada kategori valid dan reliabeI. Hasil pengolahan data menunjukkan bahwa secara keseluruhan pelanggan menilai Iayanan PT MaIino Nirwana Trans Sangat Puas berdasarkan niIai CSI sebesar 84,8%. Capaian ini mengindikasikan bahwa perusahaan telah mampu memenuhi sebagian besar kebutuhan dan ekspektasi peIanggan, terutama pada aspek keandalan layanan, ketanggapan staf, serta jaminan keamanan pengiriman. Meskipun demikian, beberapa aspek seperti akurasi informasi pelacakan, kecepatan respons layanan pelanggan, dan ketepatan jadwal pengiriman masih memerlukan peningkatan agar kualitas layanan dapat lebih optimal dan berkelanjutan
Keterlambatan Operasional Kapal Penumpang dan Implikasinya terhadap Standar Pelayanan: Studi pada KM. Sinabung dan KM. Nggapulu di Pelabuhan Murhum Arif Fuddin Usman; Andi Ningrat; Andi Rachmianty; Muslihati; Muhammad Aris Kastian
ARMADA : Jurnal Penelitian Multidisiplin Vol. 4 No. 2 (2026): ARMADA : Jurnal Penelitian Multidisplin, Febuary 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/armada.v4i2.1925

Abstract

Studi ini bertujuan untuk mengetahui rata-rata tingkat keterlambatan waktu kedatangan dan keberangkatan KM. Sinabung dan KM. Nggapulu di Pelabuhan Murhum, Kota Baubau, Sulawesi Tenggara. Data yang diolah adalah data kuantitatif estimasi waktu kedatangan dengan waktu riil kapal tiba, kemudian estimasi waktu keberangkatan dengan waktu riil kapal berangkat. Hasil penelitian, rata-rata keterlambatan pada KM. Sinabung untuk waktu tiba sebesar 2 jam 13 menit dan waktu berangkat sebesar 2 jam 53 menit. Untuk KM. Nggapulu rata-rata keterlambatan waktu tiba sebesar 1 jam 8 menit dan waktu keberangkatannya sebesar 1 jam 53 menit.  Standar Pelayanan Penumpang Angkutan Laut untuk toleransi keterlambatan sebesar 10 persen, maka KM. Sinabung melebihi batas toleransi, sedangkan KM. Nggapulu masih dalam batas toleransi. Sejumlah masalah utama sebagai penyebab keterlambatan yang memiliki pengaruh kuat adalah kurangnya jumlah petugas pelabuhan, proses pemeriksaan keamanan pada peralatan rusak yang memakan waktu, dan cuaca buruk yang membuat proses debarkasi-embarkasi kerap molor hingga tidak efisien.
Hydraulic Valve Failure Analysis at MT. Beyond Using the FMEA Method Muslihati Hasan; Arif Fuddin Usman; Andi Ningrat; Rifkah Fitriah; Muhammad Aris Kastian
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.7915

Abstract

Hydraulic valve failure on a tanker can significantly impact operational performance and shipping safety. This study aims to analyze the causes, impacts, and solutions to hydraulic valve failure on the MT. Beyond. The method used was a qualitative descriptive approach, with data collection techniques through observation, interviews, and documentation studies. Data analysis was performed using the Fishbone Diagram method to identify root causes and Failure Mode and Effects Analysis (FMEA) to evaluate the level of failure risk based on severity, occurrence, and detection parameters. The results showed that hydraulic valve failure was influenced by human, machine, material, method, and environmental factors, with the dominant causes being operational errors, low component quality, fluid contamination, and lack of maintenance. The FMEA analysis showed that the key components with high risk were the disc and seat, which had the highest Risk Priority Number (RPN) values of 162 and 132, respectively. Failure of these components can cause uncontrolled flow, potentially reducing overall system performance due to corrosion, leakage, and wear,thus becoming the main priority for repair. The conclusion of this study confirms that improving component quality, regular maintenance, operator training, and implementing an effective monitoring system can reduce the risk of failure and increase the reliability of the ship's hydraulic system.
Occupational Safety and Health Risk Evaluation in Container Handling Operations Using the HIRADC Method: A Case Study at PT. Kaltim Kariangau Terminal, East Kalimantan, Indonesia Arif Fuddin Usman; Andi Ningrat; Muslihati Muslihati; Andi Rachmianty; Rusnaedi Rusnaedi
Equivalent: Jurnal Ilmiah Sosial Teknik Vol. 8 No. 2 (2026): Equivalent: Jurnal Ilmiah Sosial Teknik
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jequi.v8i2.293

Abstract

Background: Occupational safety and health is a critically important aspect of container loading and discharging operations at ports, encompassing efforts to create a safe, healthy work environment and prevent workplace accidents and work-related diseases. Objective: This study aims to analyze the application of occupational safety and health in the process of loading and discharging containers at PT. Kaltim Kariangau Terminal. Methods: This study uses the HIRADC (Hazard Identification, Risk Assessment, and Determining Control) method. Results: The results of the risk level assessment before control indicate a High Risk level of 9 risks (23.1%), a Moderate Risk level of 17 risks (43.6%), and a Low Risk level of 13 risks (33.3%). After control, the High Risk level is reduced to 0 risks (0%), with no remaining high-risk work activities; the Moderate Risk level is 8 risks (20.6%); and the Low Risk level is 31 risks (79.4%). To address these hazards and risks, PT. Kaltim Kariangau Terminal has implemented risk controls, namely substitution, engineering controls, administrative controls, and personal protective equipment. Conclusion: The findings demonstrate that systematic hazard identification and hierarchical risk control, when applied rigorously to RTG crane operations in container terminals, can deliver measurable reductions in worker exposure to life-threatening risks and provide a replicable OSH management model for the Indonesian port sector.
Dari keluhan menuju perbaikan: Pelayanan customer pembuatan buku pelaut di KSOP kelas II Kendari Andi Rachmianty; Arif Fuddin Usman; Andi Ulfiatun; Muslihati
Zona Laut : Jurnal Inovasi Sains Dan Teknologi Kelautan Volume 7, Issue 2, July 2026 Edition
Publisher : Departemen Teknik Kelautan Universitas Hasanuddin

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Maritime public services play a crucial role in supporting seafarers’ mobility and ensuring navigational safety. However, technical and procedural challenges often affect service quality, particularly in the issuance of seamen’s books at the Port Authority and Harbor Master Office (KSOP) Class II Kendari. This study aims to evaluate the performance of seamen’s book services and propose strategies for service improvement. A quantitative descriptive approach was employed, with data collected from 64 respondents using a questionnaire based on the SERVQUAL dimensions. The data were analyzed using the Customer Satisfaction Index (CSI) to measure satisfaction levels and Fishbone Analysis to identify root causes of service problems. The findings revealed a CSI score of 86.22%, categorized as “very satisfied,” with the highest performance attributed to staff competence. Nonetheless, several service gaps were identified, including unstable digital infrastructure, a lack of information boards, limited user awareness, and inconsistent staff responsiveness. These results suggest that enhancing digital infrastructure, improving information dissemination, and providing regular staff training are crucial to achieving optimal service quality. In conclusion, the performance of KSOP Class II Kendari has generally met user expectations but requires targeted improvements to strengthen service efficiency and user satisfaction.
Menelisik Pandangan Wartawan Lokal di Sulawesi Selatan terhadap Pemanfaatan Kecerdasan Buatan Moehammad Gafar Yoedtadi; Arif Fuddin Usman
MUKASI: Jurnal Ilmu Komunikasi Vol. 5 No. 3 (2026): Agustus 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v5i3.7411

Abstract

Artificial intelligence (AI) technology has been applied in various sectors, including the mass media industry. Media managers believe AI can present news more systematically and efficiently than human journalists. This study aims to analyze the perspectives of local mass media journalists in Makassar regarding the use of AI, employing a qualitative approach and a case study method. Data were collected through in-depth interviews and analyzed using thematic analysis. Utilizing the Technology Acceptance Model (TAM) as a theoretical framework, this study identifies the factors influencing journalists' attitudes toward AI, including perceived usefulness and perceived ease of use. The findings reveal a generally positive acceptance of AI technology among local journalists in Makassar. AI is primarily used to support productivity, creativity, and work efficiency. Overall, journalists perceive AI as a functional tool that can accelerate various journalistic processes, such as writing, editing scripts, formulating interview questions, and producing multimedia content. Despite the convenience and efficiency AI offers, journalists maintain a selective and critical attitude toward its use. They are aware that AI technology has limitations in representing the humanistic values of journalism, such as empathy, social sensitivity, and intuition in news writing.
Analisis Kinerja Bongkar Muat Peti Kemas Berdasarkan Perbandingan Effective Time dan Berthing Time di PT. Kaltim Kariangau Terminal Rifkah Fitriah; Andi Asniar; Arif Fuddin Usman; Muslihati Muslihati; A.Rachmianty A.M
Jurnal Teknik Mesin, Industri, Elektro dan Informatika Vol. 3 No. 2 (2024): Juni : JURNAL TEKNIK MESIN, INDUSTRI, ELEKTRO DAN INFORMATIKA
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jtmei.v3i2.4266

Abstract

Terminal Kaltim Kariangau is an institution engaged in port services. This study aims to analyze the loading and unloading performance in terms of the indicator of effective time compared to berthing time (ET:BT) in container loading and unloading services.This research uses data collection methods through interviewees, observations, and document studies, utilizing the interactive and qualitative data analysis model by Miles and Huberman.. The results of the study indicate that the ET:BT performance is categorized as good, in accordance with the standard set by the Director General of Sea Transportation at 70%. In 2022, the achievement of ET:BT was 70.70%, showing a slight decrease compared to 72.48% in 2021. This decrease is due to 197 out of 471 ship calls in 2022, or approximately 42%, not meeting the standard with an ET:BT value of 60.70%. Ship performance that does not meet the standard can be related to high values of NOT (Not operating time), IT (Idle Time), and waiting time for pilotage.
Strategi Peningkatan Volume Muatan Kapal Roro Trayek Makassar-Jakarta di PT Bumi Lintas Tama Kalla Lines Rusnaedi Rusnaedi; Sudarman Sudarman; A.Murtafiah; Arif Fuddin Usman; Andi Annisa Talha
Jurnal Teknik Mesin, Industri, Elektro dan Informatika Vol. 3 No. 2 (2024): Juni : JURNAL TEKNIK MESIN, INDUSTRI, ELEKTRO DAN INFORMATIKA
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jtmei.v3i2.4267

Abstract

This study aims to determine the factors that affect the low volume of cargo and get the right action strategy to increase the volume of cargo of RollOn–RollOff (RoRo) Makassar-Jakarta route at PT Bumi Lintas Tama Kalla Lines. The type of data used in this research is quantitative data, namely about the main size of the ship (LOA, LBP, B, H and T), the ship's cargo capacity, the size of the ship's loading space, the number of ship decks, determining the internal and external factors that influence the handling of Roro Ferry shiploads with interviews and questionnaires and Questionnaire Forms. Using the method with the results obtained from the calculation of the load factor and the determination of the fishbone diagram factors to get the root cause of the lack of RoRo ship cargo volume. The sample in this study were 50 respondents consisting of practitioners at the Port and AMI Maritime Polytechnic Lecturers in Makassar. The results of this study indicate that the company adopts a conventional system that focuses on one side, namely incoming cargo or the Jakarta-Makassar route. In addition, the use of SWOT analysis found that the situation experienced by PT Bumi Lintas Tama is in quadrant IV, indicating an unfavorable situation with various internal threats and weaknesses. It is recommended to focus on strengthening internal strengths and overcoming weaknesses. As for its operational efficiency and performance, it should adopt a more holistic approach and consider using methods other than the fishbone method.
Design of an Educational Application for Conservation and Ornamental Fish Capture Areas Based on Android Mauli Kasmi; Tien Kumalasari; Syamsul Marlin Amir; Budiman; Arif Fuddin Usman; Wahyuddin; Ilham Ahmad; Andryanto Aman
Ceddi Journal of Education Vol. 1 No. 2 (2022): December
Publisher : Yayasan Cendekiawan Inovasi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/cje.v1i2.26

Abstract

This study aims to develop an educational application centered on the conservation and ornamental fish capture areas in the Pangkajene Islands Regency. Designed for the Android operating system, the application is intended to be user-friendly and accessible to the local community. The testing phase will involve unit testing and compatibility checks to ensure that all functionalities work correctly and that the application performs smoothly across different devices and operating systems. The application will offer detailed information about conservation zones and ornamental fish capture areas within the Pangkajene Islands Regency. It will cover the types of ornamental fish in the region and provide guidelines for protecting the aquatic ecosystem. By delivering this information, the application is expected to be a valuable resource for the community, increasing awareness of the significance of aquatic ecosystem conservation and deepening understanding of ornamental fish conservation practices. This research contributes to the fields of environmental education and technology by creating a digital tool that enhances public awareness and knowledge about local conservation efforts. Utilizing the Android platform ensures broad accessibility, making the information available to a wider audience. Furthermore, the thorough testing processes outlined in this study underscore the importance of application reliability and device compatibility, which are crucial for effective educational content delivery. The research demonstrates how technology can be leveraged to support conservation initiatives, encourage sustainable practices, and aid in biodiversity preservation.
Co-Authors A.Murtafiah A.Rachmianty A.M Abdul Rahman Akmal Abdullah Alimah , Andi Nur Andi Annisa Talha Andi Asniar Andi Herlina Andi Ibrahim Andi Murtafiah Andi Ningrat Andi Nur Alimah Andi Rachmianty Andi Rachmianty Andi Ridwan Makkulawu Andi Rustan Andi Ulfiatun Andryanto A Arifuddin, Andi Mursid Nugraha Asmarita, Sri Asriany Asriany Asriany, Asriany Budiman Budiman Budiman Budimawan Budimawan Febrian James Fitriah, Rifkah Fitriana Fitriana Hadiratul Kudsiah Ilham Ahmad Irin Ramdhani M. Azhar Shauqy Mauli Kasmi Muh Azhar Shauqy Muhammad Aris Kastian Muhammad Azhar Shauqy Muhammad Irhan Latif Muhammad Yusri Murtafiah, Andi Muslihati Muslihati Muslihati Muslihati Mutmainna Mutmainna Mutmainna Rachman Nur Hapipah Pragawati, Ni Gusti Ayu Putu Dewi Armay Prastawa Budi Raden Mohamad Herdian Bhakti Rahman Raising Rifkah Fitriah Rifkah Fitriah Rifkah Fitriah Rizqy, Miftahul Rusnaedi Rusnaedi Rusnaedi Rusnaedi Rusnaedi Rusnaedi Rusnaedi Rusnaedi Rusnaedi, Rusnaedi Shauqy, Muhammad Azhar St. Retno Ayuningtias Steven Rendy Kojansouw Sudarman Sudarman Sudarman Sudarman Sudarman Syamsul Marlin Amir Syamsul Marlin Amir, Syamsul Marlin Tien Kumalasari Wahyuddin Wardina Suwedy Yan Hermansyah Yoedtadi, M. Gafar