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Journal : YUME : Journal of Management

Peran Motivasi Kerja Terhadap Kinerja Karyawan Pada Pt. X Garment Di Sukoharjo Jawa Tengah Sari, Elisa Novita; Achmad, Nur
YUME : Journal of Management Vol 7, No 2 (2024)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v7i2.6754

Abstract

Studi ini mempunyai maksud untuk menganalisa pengaruh budaya kerja, disiplin kerja serta kompetensi pada kinerja karyawan pada pt. x garment di sukoharjo jawa tengah dengan motivasi sebagai variabel mediasi. Metode studi yang dipakai yakni metode kuantitatif. Pengambilan sampel, mempergunakan teknik purposive sampling. Populasi yang dipergunakan pada studi ini ialah seluruh karyawan di PT. X Garment, Sukoharjo Jawa Tengah kecuali satpam, office boy serta juga supir dengan jumlah responden 89 orang. Teknik pengumpulan data yang dipergunakan pada studi ini ialah dengan metode kuesioner dengan skala likret. Teknik analisa data yang dipakai pada kajian ini ialah dengan metode SEM PLS, yang terdiri dari Analisa Outer Model serta Inner model, dengan bantuan software SMARTPLS 3.2. Hasil studi memperlihatkan jika Budaya kerja tidak memberi dampak signifikan pada kinerja karyawan serta motivasi kerja. Disiplin kerja tidak memberi dampak signifikan pada kinerja karyawan serta motivasi kerja. Kompetensi mempunyai dampak positif serta signifikan pada kinerja karyawan serta motivasi kerja. Motivasi kerja mempunyai dampak positif serta signifikan pada kinerja karyawan. Motivasi kerja memediasi kompetensi pada kinerja karyawan secara parsial. Motivasi kerja tidak memediasi budaya kerja pada kinerja karyawan. Adapun Motivasi kerja tidak memediasi disiplin kerja pada kinerja karyawanKata Kunci: Budaya Kerja; Disiplin kerja; Kompetensi; Motivasi kerja; Kinerja Karyawan
Pengaruh Harga, Kualitas Pelayanan Dan Kepuasan Konsumen Terhadap Loyalitas Pelanggan Hazel Salon Bridal Dan Spa Wibowo, Debora Tata; Achmad, Nur
YUME : Journal of Management Vol 8, No 1 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i1.9820

Abstract

Finding out how big of an impact factors like pricing, service quality, and customer pleasure have on customer loyalty at Hazel Salon Bridal and SPA is the main goal of this research. To gather data, this research used a quantitative technique based on questionnaires. A total of 1,122 people who were at least fifteen years old, had been to the salon at least twice, and had used at least one service were included in the sample. Hypothesis testing is part of the analysis process which also includes multiple linear analysis, t and f tests, and determinant coefficient tests. This study found that: (1) The loyalty of Hazel Salon Bridal & SPA clients is greatly influenced by price. Customers tend to be more loyal if the price offered is reasonable and in accordance with the level of service; (2) With a p value of 0.001 and tcount of 3.824 > ttable 1.982, it is clear that high-quality service at Hazel Salon Bridal and SPA significantly affects client loyalty. Customer loyalty is directly proportional to service quality, which includes qualities such as friendliness, attention, and empathy; (3) With a significance value of 0.001 and tcount of 4.755 > ttable of 1.982, customer happiness has a significant effect on customer loyalty at Hazel Salon Bridal and SPA. This shows that customer loyalty is directly proportional to customer satisfaction; (4) The impact of price (X1), service quality (X2), and customer happiness on customer loyalty (Y) is greater than the Fcount value of 22.305, which is greater than the Ftable of 22.305. Therefore, the combined impact of the three independent factors on consumer loyalty is statistically significant. Keywords: Price; Service Quality; Customer Satisfaction; Customer Loyalty
Co-Authors Ambariyanto Ambariyanto Ananda, Kannitha Audria Deva Andriansyah, Muhammad Rafi' Angellia, Anggi Anisa Ayu Gyanmar, Fridasari Arianto, Sheptian Tunjung Arum, Jovita Sekar Atahiro, Wildan Hamid Atwal Arifin, Atwal Bastotan, Rosid Choirunnisa, Bella A. Damayanti, Putri Devi, Septiana Retna Dewaty, Galuh Kasih Anugerah Diaz Ayu Satriana Divando, Alvian Fery Dwi Sarbini Edy Purwo Saputro Fadhel Adam Syahaical Faraliza Gibranty Syarifudin Fatah, M. Miftahul Firli Dwi Kusuma Putri Firli Dwi Kusuma Putri Fitriana Mustikaningrum Fitriana, Desinta Fajar Fridasari Anisa Ayu Gyanmar Govanda Elcovano Adenza Faradz Ismaya, Malika Indah Nur Itsna Fauzia Nurul Rahmawati Jannah, Zainur Miftakhul Jati Waskito K Kussudyarsana Kristina Ayu Oktaviani Kussudyarsana Kussudyarsana Kussudyarsana M. Sholahuddin M. Sholahudin Maharani, Riris Arienda Marfuah, Aulia Dias Maulaniya Nestri Setya Zhari Mirzam Arqy Ahmadi Muhammad Sholahuddin Murniawati, Adita Muthohar, A'isy Rusdi Muzakar Isa Nadia Rahmawati Nadia Rahmawati Novel Idris Abas Nursesa, Puan Cielo Putri Nuur Rohmah Nadzafah Permatasari, Qisthoni Pradana, Muhammad Aldilo Ihza Pramudya Kurnia Purnomo, Siddiq Putri, Eva Kumala Sapna Rena Daiva Fatihahsari Rini Kuswati S Soepatini Salsabila, Sherlynda Febriana Saputro, Ahmad Eko Sari, Elisa Novita Sari, Gias Gemilang Setiyanto, Sulis Shabrina Putri Pembayun Sholahudin, M. Siddiq Purnomo Sih Handayani, Sih Sri Murwanti Sri Murwanti Sulis Setiyanto Syah, Habib Irfan Triyono Triyono Wahyu Hamzah Yudatama Wahyuningrum, Dinda Daniar Waruwu, Dicky Rahmat Wibowo, Debora Tata Wuryaningsih Dwi Lestari, Wuryaningsih Dwi Yayat Sujatna, Yayat Yessy Bangkit Forma Yudatama, Wahyu Hamzah Zainur Miftakhul Jannah Zhari, Maulaniya Nestri Setya Zulfa Irawati, Zulfa