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All Journal Jurnal Bisnis dan Manajemen Jurnal Manajemen dan Kewirausahaan (JMDK) JMM (Jurnal Masyarakat Mandiri) Jurnal Ilmiah Manajemen Kesatuan Reswara: Jurnal Pengabdian Kepada Masyarakat JMK Jurnal Manajemen dan Kewirausahaan International Journal of Applied Finance and Business Studies Journal of Accounting and Finance Management (JAFM) E-JRM JIMEB: Jurnal Ilmiah Manajemen, Ekonomi dan Bisnis Nusantara Economics and Entrepreneurships Journals International Journal of Economics, Business and Innovation Research Jurnal Green House
Sulton Sholehuddin
Universitas Islam Malang
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Peran Kepercayaan Dalam Memediasi Service Quality dan Price Terhadap Keputusan Pembelian Konsumen Noviana, Nining; Rachma, N.; Sholehuddin, Sulton
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to instill the role of consumer trust as a mediating variable in the relationship between service quality and price on purchasing decisions at TW Café & Eatery Malang. In facing increasingly tight competition in the coffee shop business, business actors need to improve shared services, set competitive prices, and build customer trust. This study uses a quantitative approach with a purposive sampling technique on 95 customers, and is analyzed using the Partial Least Squares (PLS) method through SmartPLS 4 software. The results of the analysis show that service quality has a significant effect on purchasing decisions through consumer trust, while price does not provide a significant effect through the trust variable. Therefore, it can be concluded that consumer trust is an effective mediator in the relationship between service quality and purchasing decisions, but has no effect in relation to price. Keywords: Trust, Service Quality, Price, Purchase Decision
Pengaruh Motivasi Intrinsik Dan Ekstrinsik Terhadap Kinerja Karyawan Pada Perusahaan Purwanto Farm (Studi Pada Perusahaan Purwanto Farm) Sholikhin, Ahmad; Pardiman, Pardiman; Sholehuddin, Sulton
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the effect of intrinsic motivation and extrinsic motivation on employee performance at Purwanto Farm Blitar. The research data were obtained through a survey by distributing questionnaires to 30 employees using a Non-Probability Sampling technique. Data analysis was conducted using a quantitative method with the assistance of SPSS version 27. The results showed that intrinsic motivation did not have a positive and significant effect on employee performance, whereas extrinsic motivation had a partially positive and significant effect on employee performance. Based on the findings, it is recommended that the company focus more on aspects of extrinsic motivation, such as providing rewards, compensation, salaries and benefits, good working conditions, job security, and supervision from superiors to improve overall employee performance. Keywords: Intrinsic Motivation, Extrinsic Motivation, Employee Performance
Pengaruh Influencer Marketing, Affiliate Marrketing, Product Display terhadap Impulsive Buying Pada Pengguna Tiktok Shop-Tokopedia (Study Kasus Mahasiswa Universitas Islam Malang Fakultas Ekonomi dan Bisnis Angkatan 2022). Haidar S, M Hisam; Wahono, Budi; Sholehuddin, Sulton
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to examine the influence of influencer marketing, affiliate marketing, and product display on impulsive buying among TikTok Shop–Tokopedia users, specifically students from the Islamic University of Malang, class of 2022. The research is motivated by the increasing trend of impulsive buying among younger generations, driven by the rise of social media–based e-commerce platforms such as TikTok, which integrate entertainment with digital marketing. A quantitative approach with an explanatory research method was employed. The study involved 120 respondents selected through purposive and snowball sampling techniques. Data were collected using a Likert-scale questionnaire and analyzed through multiple linear regression. The findings reveal that influencer marketing, affiliate marketing, and product display collectively have a significant effect on impulsive buying. Furthermore, each variable individually has a positive and significant impact on impulsive buying. These results highlight the important role of social media–based digital marketing strategies in fostering impulsive buying behavior on the TikTok Shop–Tokopedia platform among university students. Keywords: Influencer Marketing, Affiliate Marketing, Display Product, And Impulsive Buying. 
Implementasi Artificial Intelligence Pada Praktik Manajemen Di Kantor Dinas Pendidikan & Kebudayaan Kota Malang Zainurrokhim, Zainurrokhim; Pardiman, Pardiman; Sholehuddin, Sulton
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the implementation of artificial intelligence (AI) in management practices at the Malang City Education and Culture Office. The background of this research is based on the challenges of digital transformation in the public sector, particularly at the local government level, which has not fully utilized the potential of AI. This study uses a descriptive qualitative approach with data collection techniques including in-depth interviews, observation, and document analysis. The informants in the study consisted of structural officials and technical staff relevant to the management of the information system within the agency. The research findings indicate that understanding of AI technology is still limited and has not yet become part of the agency's strategic policy. Human resources show high enthusiasm, especially from the younger generation, but still require technical training and ongoing mentoring. The lack of specific policy guidance from leadership is a constraint in planning and budgeting for AI-based programs. Relevant and realistic forms of AI implementation include internal service chatbot systems, automated employee data management, and analysis of educational infrastructure needs. This research recommends the importance of phased planning, strengthening human resource capacity, and more progressive policy support to promote the sustainable adoption of AI in the local public sector. Keywords: Artificial Intelligence, Public Management, Digital Transformation, Local Government, Education Department.
Pengaruh Harga dan Promosi Penjualan Terhadap Kepuasan Pelanggan Serta Dampaknya Terhadap Loyalitas Pelanggan Di Indogrosir Malang Ismail, Niccolas Akbar; Nurhidayah, Nurhidayah; Sholehuddin, Sulton
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the influence of pricing and sales promotions on customer satisfaction and its impact on customer loyalty at Indogrosir Malang. Amid rising competition in the modern retail sector, understanding effective marketing strategies is essential, especially in wholesale businesses. The research uses a descriptive qualitative approach, collecting data through in-depth interviews, observation, and documentation. Informants include Indogrosir customers from various membership tiers (blue, red, black) and an internal merchandising staff member. Findings reveal that pricing significantly affects satisfaction, particularly through tiered and membership-based pricing, which customers perceive as competitive and fair. Sales promotions—such as discounts, gifts, and loyalty programs like IGR point redemption—also positively influence customer interest and satisfaction. High satisfaction leads to loyalty, seen in repeat purchases, customer recommendations, and continued patronage. The study concludes that effective pricing and targeted promotional strategies, along with consistent service quality, play a crucial role in building satisfaction and loyalty. It recommends that Indogrosir regularly evaluate its pricing and tailor promotions to customer segments to remain responsive to market changes. Keywords: Price, Sales Promotion, Customer Satisfaction, Customer Loyalty, Indogrosir.  
Pengaruh Lingkungan Kerja, Karakteristik Individu Dan Budaya Organisasi Terhadap Kinerja Karyawan (Studi Kasus : Ratu Swalayan Departemen Store Kota Malang) Mulyani, Dwi Indah; Susyanti, Jeni; Sholehuddin, Sulton
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine the influence of the work environment, individual characteristics, and organizational culture on employee performance at Ratu Swalayan Department Store in Malang City. The research method used was a quantitative approach with multiple linear regression analysis. Sampling was conducted using a saturated sampling technique with 30 respondents. The results indicate that all three independent variables simultaneously have a significant effect on employee performance. Partially, organizational culture has the most dominant influence on improving employee performance. Keywords: Work Environment, Individual Characteristics, Organizational Culture, Employee Performance
VALUE CO CREATION STUDY ON VENDOR BUSINESS MODEL Sholehuddin, Sulton; Sudarmiatin; Hermawan, Agus
Nusantara Economics and Entrepreneurships Journals VOL.1 NO.1 (APRIL,2023)
Publisher : PUSAT KEWIRAUSAHAAN UNIVERSITAS BALIKPAPAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/necent.v1i1.7

Abstract

Researchers will further examine the process of creating co-creation in SMEs businesses with an analysis of strength, opportunity, aspiration, and results (SOAR). How a shared value creation strategy plays a role in the development of an entrepreneur's business strategy. SOAR analysis enables members of an organization to create their own desired future in the entire process by means of inquiry, imagination, innovation, and inspiration. SOAR's internal focus is organizational strength. This research will examine the business strategy of entertainment vendor service entrepreneurs, namely Backstage Production in this case event equipment service providers. As a result, Backstage Production has applied the SOAR concept very well to create corporate image and value. Although some things can be maximized again, each model makes a positive contribution and is believed to be able to contribute sustainably in strengthening the company, especially in the current era of society 5.0
Pengaruh Motivasi Kerja, Disiplin Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Studi Pada PT Elharamain Wisata Adeng Mutawakil Alallah; Arini Fitria Mustapita; Sulton Sholehuddin
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 15 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study examines the influence of work motivation, work discipline, and work environment on employee performance at PT Elharamain Wisata. The research was conducted using a quantitative approach with a survey method. The population consisted of all employees of PT Elharamain Wisata, and a saturated sampling technique was applied, involving 35 respondents. Data were collected through structured questionnaires that had passed validity and reliability testing. The analysis employed multiple linear regression, supported by classical assumption tests, as well as simultaneous (F-test) and partial (t-test) hypothesis testing. The findings indicate that work motivation, work discipline, and work environment simultaneously have a significant effect on employee performance. Partially, each independent variable also demonstrates a positive and significant influence on performance. These results suggest that higher levels of motivation, stronger discipline, and a more conducive work environment contribute to improved employee performance. This study highlights the importance of integrated human resource management strategies, particularly in service-based companies operating in a competitive religious travel industry. The results provide practical implications for management in enhancing employee productivity and service quality, while also contributing to the development of human resource management literature. Keywords Work Motivation, Work Discipline, Work Environment, Employee Performance, Human Resource Management, PT Elharamain Wisata. 
Pengaruh Work-Life Balance Terhadap Turnover Intention Melalui Stres Kerja Sebagai Variabel Mediasi Pada Karyawan PLN UP3 Malang Virza Heppy Stevia Difatita; Mohammad Rizal; Sulton Sholehuddin
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 15 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the effect of Work-Life Balance on Turnover Intention through Job Stress as a mediating variable among employees of PLN UP3 Malang. The research employed a quantitative approach using Structural Equation Modeling based on Partial Least Square (SEM-PLS) with the assistance of SmartPLS software. A saturated sampling technique was applied, involving all permanent employees as respondents. The results of the measurement model evaluation indicate that all indicators of Work-Life Balance, Job Stress, and Turnover Intention met the criteria for validity and reliability, making them suitable for further analysis. The structural model testing reveals that Work-Life Balance has a significant effect on Job Stress as well as on Turnover Intention. Furthermore, Job Stress is also proven to significantly influence Turnover Intention. These findings emphasize that the balance between work and personal life plays a crucial role in shaping employees’ psychological conditions and their intention to remain within the organization. Job Stress is found to mediate the relationship between Work-Life Balance and Turnover Intention, meaning that a better work-life balance can reduce stress levels, which in turn lowers employees’ intention to leave the company. Therefore, enhancing organizational policies and practices that support Work-Life Balance becomes an essential strategy for reducing Turnover Intention and creating a healthy, productive, and sustainable work environment. Keywords: Work-Life Balance, Job Stress, Turnover Intention, Mediation.
Pemimpin Milenial dalam Mengembangkan Budaya Kerja Fleksibel Bagi Generasi Z di Industri Kreatif Balqis Zulfatun Nabila; Pardiman Pardiman; Sulton Sholehuddin
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 15 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The rapid development of digital technology has significantly transformed work patterns across various sectors, including the creative industry. This sector relies heavily on innovation, creativity, and adaptability, making flexible work practices increasingly relevant, particularly for Generation Z, which now dominates the workforce. This study aims to analyze the role of millennial leaders in developing a flexible work culture for Generation Z in the creative industry. A qualitative approach with a phenomenological design was employed to explore leadership practices and employee perceptions in depth. The research was conducted at Kinaryo Studio and Blooms Organizer in Malang City. Data were collected through in-depth interviews, participant observation, and documentation involving millennial leaders and Generation Z employees. Data analysis was carried out through data condensation, data presentation, and conclusion drawing, supported by triangulation to ensure the validity of the findings. The results show that millennial leaders interpret flexible work culture as a results-oriented system that allows employees to manage their working time and location while maintaining responsibility for achieving organizational targets. Generation Z perceives flexibility as an essential factor that supports motivation, job satisfaction, and work–life balance. Leadership strategies such as open communication, trust-based management, and outcome-based performance evaluation contribute to stronger work engagement, employee loyalty, and improved productivity within the creative industry. Keywords : Millennial Leadership, Flexible Work Culture, Generation Z, Creative Industry.
Co-Authors Achmad Agus Priyono Adeng Mutawakil Alallah Afi Rachmat Slamet Afifudin Afifudin Agus Hermawan Agus Hermawan Aisyah, Diana Sari Anggun Rizki Syafila Putri Arini Fitria Mustapita Arsiyanto, Tody Artanti, Leni Aulia, Nadhira Saffana Azizy, Ailsa Rania Balqis Zulfatun Nabila Bastomi, Mohamad Berliana, Alvi Sinta Budi Wahono Dinda Intan Pratiwi Djuariyah Djuariyah Dwiyani Sudaryanti Fahrurrozi Rahman Farida, Eka Febian Aqila Adaby Feliks Aran Gettik Purwanti Haidar S, M Hisam Hovi, Farisa Mina Indriani, Ferlia Ismail, Niccolas Akbar Jeni Susyanti Juliana Anggraini Khafili, Moch Farid Khafizd Khalikussabir, Khalikussabir Khoirun Nisa’ Sri Agustin Lukman, Moh. Mardhiyyah, Nafisatul Itsna Masruhan, Helmy Naufal Matias Nan Jama Mochamad Firli Ardiansyah Moh. Afifuddin Mohammad Rizal Mohammad Rizal, Mohammad Muhammad Fahmi Abdillah Mulyani, Dwi Indah Munawaroh, Salsabilatul Murini, Ira N. Rachma Nahdiyah Farohidal Hidayati Nimas Fahdiatur Riza Nirza, Achmad Hudzaifah Abiyyu Novarisya Putri Ramadhani Noviana, Nining Nurhidayah Nurhidayah Nurhidayah Nurhidayah Nuriana, Farikha Pardiman Pardiman Puji Handayati Putri Ayu Maghfiro Putri, Ambar Rizkiana Putri, Cici Amelia Rachma, N Rachma, N. Raisya A Yasmin Risca Sari Rohma, Hindun Miftakhur Rois Arifin Ronny Malavia Mardani Saputra, Rizky Maulana Sari, Risca Kurnia Satria Putra Utama Sholikhin, Ahmad Siti Mutmainnah Sofianti, Widya Lisa Sudarmiatin Syah, Hubbal Ikmal Syaidatul Khasanah SYAIFUL BAHRI Syamsiar, Syamsiar Tsania Mutamassikah Biddin Nasir Umi Aimmatun Nadziroh Virza Heppy Stevia Difatita Yeritama, Risma Yuzky Maulana Irbad Zaenal Abidin Zahro, Handini Nur Chameli Atuz Zainurrokhim, Zainurrokhim