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All Journal Buletin Al-Turas KADIKMA Tadris: Jurnal keguruan dan Ilmu Tarbiyah JURNAL E-DUMATH Al-Jabar : Jurnal Pendidikan Matematika Indonesian Journal of Science and Mathematics Education Desimal: Jurnal Matematika Naditira Widya al-Afkar, Journal For Islamic Studies Zero : Jurnal Sains, Matematika, dan Terapan Jurnal Cendekia : Jurnal Pendidikan Matematika Jurnal Math Educator Nusantara: Wahana Publikasi Karya Tulis Ilmiah di Bidang Pendidikan Matematika KALPATARU MES: Journal of Mathematics Education and Science JURNAL AXIOMA : Jurnal Matematika dan Pembelajaran Asimetris: Pendidikan Matematika dan Sains Jurnal Pengabdian kepada Masyarakat Hipotenusa: Journal of Research Mathematics Education (HJRME) J-KIP (Jurnal Keguruan dan Ilmu Pendidikan) Online Learning in Educational Research Community: Jurnal Hasil Penelitian dan Pengabdian Masyarakat Public Policy and Management Inquiry Ecoducation Aspirasi: Jurnal Ilmiah Administrasi Negara
Mujib Mujib, Mujib
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Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Public Health Social Sciences Other

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Journal : Public Policy and Management Inquiry

 1 
“Pengadilan Warganet” Terhadap Maladministrasi Pelayanan Publik Mukromin, Ngutsman; Mujib, Mujib; Jumadi, Jumadi
Public Policy and Management Inquiry Vol 7 No 1 (2023): Mei 2023
Publisher : Public Administration, Faculty of Politics and Social Science, Universitas Jenderal Soedirman, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.ppmi.2023.7.1.9162

Abstract

The research entitled "Netizen Court" against Public Service Maladministration aims to find out how the digital community (netizens) cares about public service maladministration in Indonesia. The method used in this research is the library research method with an analytical descriptive approach, which examines the norms related to maladministration in government actions and then compares them with field data. The data presented in this study are primary in the form of laws and secondary data in the form of articles and news from trusted media. Maladministration actions according to Law No. 37 of 2008 concerning the Ombudsman of the Republic of Indonesia are behavior or actions against the law, exceeding authority, using authority for other purposes than those for which the authority is intended, including negligence or neglect of legal obligations in the implementation of public services carried out by state and government administrators which cause material and/or immaterial losses to the community and individuals. Meanwhile, citizens as accessors and supervisors of public services who have carried out their duties, namely making complaints about maladministration actions according to procedures established by the government, did not get a satisfactory response from the government. Therefore, citizens find their way to express their frustration with maladministration by making trending topics on social media. A particular case that becomes a trending topic on various social media has proven to have a major impact on the quality of public services. Keyword: maladministration, netizens, viral,social media
Co-Authors A.A. Ketut Agung Cahyawan W Abdurahman . Aneva Meilandari Aryada, Kasdi Tri Asha, Muhammad Toasin Aulia, Shopi Azmal, Azmal Bambang Sri Anggoro Chairul Anwar Daryono Daryono, Daryono Devi Andriani Dewi, Cahya Kurnia Dewi, Cahya Kurnia Dian Anggraini Dini Apriani, Dini Djoko Prajitno Dona Dinda Pratiwi Fredi Ganda Putra Hasan Sastra Negara Icha Mufassiroh Asy-Syauqi Idham Kholid Indah Resti Ayuni Suri Jaya, Ahmad Kausar Jumadi Jumadi Khumairoh Khumairoh Larissa, Selva Lestari, Mery Lestari, Yunia Lestari, Yunia Lusiana Lusiana Maharani, Hevy Risqi Manurung, Aripin Mardiyah Mardiyah Maskur Maskur Maswar Maswar Muh. Toasin Asha Muhamad Syazali Muhammad Abdullah Sidiq Mukromin, Ngutsman Nanang Supriadi Naufal, Alban Netriwati Nilawati Tadjuddin Noviana, Dewi Nugraha Wisnu Putra, Nugraha Nuraini Nuraini Pratama, Restu Alam Puji Hayati, Puji PUTRI WULANDARI Rany Widyastuti Ratnasari, Nining Ratnasari, Nining Rina Dwi Yani Riyama Ambarwati Rizki Wahyu Yunian Putra Rosida Rakhmawati Saputra, M. Eko Arif Saputra, M. Eko Arif Sari, Renny Ninda Septiana, Frika Septiana, Frika Setiya Mukti, Langgeng Siska Andriani Siti Khotimah Sriwiyanti, Sriwiyanti Suherman, Suherman Sukestiyarno Sukestiyarno Suri, Froulien Intan Suroso, Rahmad Kurniadi Syafitri, Qurnia Syaiful Anwar Tadjudin, Nilawati Topan Prihantoro Tri Pratomo Ulfa Nabila, Siti Umi Azizatul Mubaroh, Umi Azizatul Vina Nanda Sugesti Waskita, Prakasa Ibnu Wawan Wawan Widodo PS Wildayah Musyafa Yuliani, Tri Wahyu Yuna, Yuni Agsa