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Henri Henri, Henri
Master Biology Program, Department of Biology, University of Brawijaya, Indonesia
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Journal : Majalah Ilmiah METHODA

 1 
Penerapan Standar Operasional Prosedur (SOP) dalam Layanan Administrasi di SMK Negeri 3 Makassar Henri, Henri; Nasir, Nasir
Majalah Ilmiah METHODA Vol. 15 No. 2 (2025): Majalah Ilmiah METHODA
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/methoda.Vol15No2.pp173-180

Abstract

The implementation of Standard Operating Procedures (SOP) is one of the strategic efforts to improve the quality of administrative services in the school environment. However, the successful implementation of SOPs does not only depend on the existence of formal documents, but also on the consistency of implementation and support of other supporting systems. This study aims to analyze how SOPs are implemented in administrative services at SMK Negeri 3 Makassar and identify supporting and inhibiting factors for its implementation. This study uses a descriptive qualitative approach, with data collection techniques through in-depth interviews, direct observation, and documentation studies. The results of the study show that SOPs have been compiled and socialized in various service units, such as correspondence, filing, staffing, and student services. In the personnel and finance unit, the implementation of SOPs is going quite well and consistently. However, in the student service unit, the implementation still faces obstacles such as high workload, staff limitations, weak internal supervision, and the lack of optimal use of information technology. The recommendations from this study include the need for periodic training for administrative staff, strengthening monitoring and evaluation systems, and digitizing administrative processes as an effort to improve service efficiency and accountability. Thus, the consistent implementation of SOPs and supported by an adequate support system will be able to strengthen the quality of administrative governance in schools.
Co-Authors Adha, Muhammad Thoriq Ahmad Syazili Akbarini, Dian Alissyah, Radiva Putri Angelia, Fera Animah Animah Aprilia, Selvy Aprilita, Desi Apriyadi, Rion Ardiyansah, Feri AYU LESTARI Budi Afriyansyah Bulan, Fitri Husada Sri Chalifah, A. Noer Dian Akbarini Edelweis, Mutia Anggita Eka Sari, Eka Emillia, Emillia Fahri Setiawan Farhaby, Arthur M Farhaby, Arthur M Fauziyah, Zaenab Ferizal, Jemi Fitri, Gita Haerul, Haerul Haptari, Rapita Harun, Salmah HERI, RIRIN NURFAATHIRANY Herry Marta Saputra Ibrahim Ibrahim Insyira, Rania Islamiyah, Umiyatul Jati Batoro Julisa, Shella Indila Junaeda, St khairul fajri, khairul Kurniawan Kurniawan Lingga, Rahmad Lissoliha, Lissoliha Luchman Hakim Maharani Maharani, Maharani Maya Kasmita Meilya, Risna Muftiadi, M. Rizza Muftiadi, Muhammad Rizza Musa Musa Nababan, Vitryany Nasir Nasir Nasir Nasir Ningsih, Gea Ratri Novyandra Ilham Bahtera Okto Supratman Pamungkas, Aditya Papingka, Tirma Pasaribu, Pilip Noel Parnangkok Pratoyo, Genta Hazi Putri, Lizha Dwi Mulya Rahmasari, Rahmasari Rahmawati, Venny Ramadhany, A. Noer Chalifah Randiansyah, Randiansyah Rangga, M Yusuf Raniah, Nadhifah Ras, Atma Riko Irwanto Roanisca, Occa Robby Gus Mahardika Robika, Robika Roshan, Rani Arizki Septiani, Hikmah Simatupang, Mikha Josevan Siti Aisyah Sudirman Sudirman Sulastri, Neli Sumilih, Dimas Ario Supriadi Supriadi Syafa'ati, Rizqy Tahir, Hery Taufik, Parham Tiara Nur’aini Tiwi, Raka Torro, Supriadi tri wahyuni Wahyu Adi Wahyu Adi winanto, winanto Zainal Arifin