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All Journal JURNAL MANAJEMEN BISNIS International Journal of Business Studies Al-Kharaj: Journal of Islamic Economic and Business Jurnal Sains dan Teknologi Jurnal Ilmu Manajemen Profitability Jurnal Pengabdian kepada Masyarakat Nusantara Abdimas: Papua Journal Of Community Service Jurnal Manajemen Dan Bisnis Jurnal Pengabdian Teratai Jurnal PkM MIFTEK Jurnal Pengabdian Mandiri Jurnal Pengabdian West Science Liquidity : Jurnal Ilmu Manajemen dan Bisnis E-Amal: Jurnal Pengabdian Kepada Masyarakat GoodWill Journal of Economics, Management, and Accounting IECON: International Economics and Business Conference Journal Governance and Politics (JGP) Maladum
Akmal Ridwan
Universitas Muhammadiyah Sorong
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Public Health Social Sciences Other

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Penguatan Peran Generasi Muda Sebagai Agen Perubahan Pembangunan di Waigama Siti Fatimah; Ana Lestari; Ummu Salmah; Aswad Muhdar; Ridwan, Akmal; Mulyadi Goulap; Sattu
Abdimas: Papua Journal of Community Service Vol. 8 No. 1 (2026): Januari (In Progress)
Publisher : Lembaga Pengembangan dan Pengabdian Masyarakat Universitas Muhammadiyah Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33506/pjcs.v8i1.5175

Abstract

Penguatan peran generasi muda sebagai agen perubahan memiliki peran penting dalam pembangunan masyarakat di Distrik Waigama, Kabupaten Raja Ampat. Generasi muda diharapkan mampu berkontribusi dalam mengatasi permasalahan sosial dan ekonomi melalui inovasi dan kolaborasi lintas sektor guna mewujudkan pembangunan yang inklusif dan berkelanjutan. Program pengabdian ini menggunakan pendekatan kualitatif melalui wawancara mendalam dan observasi partisipatif dengan melibatkan generasi muda, tokoh masyarakat, dan pemerintah daerah. Hasil kegiatan menunjukkan bahwa generasi muda memiliki potensi besar sebagai agen perubahan, namun masih menghadapi kendala berupa keterbatasan akses pendidikan, rendahnya partisipasi, dan minimnya sumber daya. Oleh karena itu, penguatan peran generasi muda perlu dilakukan melalui pelatihan keterampilan, peningkatan kapasitas, dan pemberdayaan sosial.
The Influence of Product and Service Quality on Consumer Loyalty at Bone Star Wholesale Store in Sorong City Munifa; Renni Mayasari; Kamaluddin; Widya Digor Mufti; ridwan, akmal
Jurnal Ilmu Manajemen Profitability Vol. 10 No. 1 (2026): FEBRUARY 2026
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/m1ynz098

Abstract

Customer loyalty remains a critical determinant of sustainability in the traditional retail sector, particularly in emerging regions where modern retail competition is intensifying. However, limited empirical studies have examined the determinants of loyalty in small-scale grocery businesses in Eastern Indonesia. This study investigates the effect of product quality and service quality on consumer loyalty at Bone Star Wholesale Store in Sorong City. Grounded in Signal Theory, product and service quality are conceptualized as positive signals that influence consumer trust and repeat purchase behavior. A quantitative approach was employed using purposive sampling, involving 102 customers. Data were analyzed using multiple linear regression. The findings reveal that both product quality (β = 0.525; p < 0.001) and service quality (β = 0.370; p < 0.001) have positive and significant effects on consumer loyalty, both partially and simultaneously. The model explains 66.7% of the variance in customer loyalty (Adjusted R² = 0.667), indicating strong predictive power. The results highlight that the synergy between reliable products and responsive service strengthens long-term customer relationships. The study contributes to the limited literature on traditional retail loyalty in developing regions and provides practical implications for small grocery businesses seeking to enhance customer retention through quality-based competitive strategies.
Co-Authors Abu Sofyan Abu Sofyan Abusofyan Adetrya, Dirga Adiwijaya, Yuda Aisha R. Manou Albantani, Wildan Syaeful Millah Ana Lestari Andi Maryam Angga Pradana Aswad Muhdar Cahya, Fathir Agung Dian Iriani, Latifah Digor Mufti Digor Mufti Djafar, Hilman Eri Satria Evi Mufrihah Zain Faridah, Samsa Faudzan Riga S, Mochamad Febri Jein Andjar Fitrya, Annisa Foni Flora Way Halomoan, Sutan HENDRA SETIAWAN Hidayatulloh, Ibnu Yasir Ichwan, Saiful Idha Wahyu Riana Idris, Irfandi Ikhwan, Cakra Nur Jamal, Encep Saeful Jein Andjar, Febry Jondeway Andi Hasan Kamaluddin Latifah Dian Iriani Leni Handayani MOMOT, ORPA Mufrihah Zein, Evi Muhammad Amin Muhammad Amin Muhammad Ardiansyah Mulyadi Goulap Munifa NANIK PURWANTI Nawawiyah, Alfi Irsyad Nazib Ali, Muhammad Nikmatul Ula, Siti Nurul Noormiati Nur Aeni Waly Nur Aeni Waly Nur Jannah Nur Sandi Marsuni Nuralam, Farhan Subhan Nurgandini, Allisa Nurhani Nurhani Nurhasanah Nasution, Nurhasanah Nurhikmah Nurhikmah Nurpadilah, Cahya NURUL HIDAYAH Nurul Hidayah Patonah, Fitri Permana, Restu Prihandoko, Nugroho Dwi Purwaningsih, Anggun Rahman, Agil Saepul Rawi, Rais Dera Pua Renni Mayasari Retno Dewi Wijiastuti Rizka Cintya Edwar Rizky Ekawaty Ahmad Samsinar Sari, Masita Sattu SITI FATIMAH Siti Nurjannah Susetyowati Sofia Toii, Indra Eka Wardana Ummu Salmah Widya Digor Mufti Yuniar, Yoanita Rifka Yusuf, Nazril Maulana