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Analisis Manajemen Operasional dalam Meningkatkan Efisiensi UMKM: Studi Kasus Usaha Keripik Pisang Khanza Snack Juli Adevia; Nova Suryani
AKSIOMA : Jurnal Manajemen Vol 4 No 2 (2025): AKSIOMA : Jurnal Manajemen [Agustus-Januari 2025]
Publisher : Program Studi Manajemen dan Magister Manajemen, Fakultas Ekonomika dan Bisnis, Universitas Katolik Widya Mandira

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30822/aksioma.v4i2.4449

Abstract

This study aims to analyze the influence of operational management practices on operational efficiency in Khanza Snack, a micro business categorized as a Micro, Small, and Medium Enterprise (MSMEs) located in Koto Tangah District, Padang City. The research adopts a descriptive quantitative approach using a case study method, with a single MSME owner serving as the primary respondent. Data were collected through a closed-ended questionnaire using a Likert scale, covering ten operational management variables and one operational efficiency variable. The analysis results indicate that most aspects of operational management fall within the “fairly good” category, with average scores ranging from 3.1 to 3.8. Planning and technology received the highest scores, while distribution and operational finance scored the lowest. These findings suggest that the business has applied basic operational management principles effectively, although improvements are needed, particularly in distribution systems and financial documentation. The study recommends strengthening operational documentation, improving digital literacy, and providing human resource training as strategies to enhance sustainable operational efficiency.
Co-Authors Adhal Kholik Ahmad Fachri Ahmad Fachri Al'Fatah, A'ung Ezra Allia Nabila Andika, Tif Pria Aung Ezra Al'fatah Barkhia Yunas Damayanti, Nora Defri Rahman Desi Rosalina Djaimi Bakce dyla midya octavia Edo Andrefson Fachri, Ahmad Fahma Furqani Herlyna Novasari Siahaan Ilham, Muhamad Juwita Wirta Sri Depi Kholik, Adhal Lexa Apdeskhan Muhammad Farrasky Delas Putra Muhammad Nabil Riansyah Muhammad Satia Siregar Mutia Alius Napitupulu, Tia Sofiani Nora Damayanti Nova Suryani Nova Suryani Oktia Verinda Oza syafriani Rahman, Defri RAMADHI RAMADHI Rehan Putra Saira Relifra Siregar, Muhammad Satia SISPA PEBRIAN Sultani Sultani Sultani Sultani Syafri, Yuni Purnama Syafriani, Oza Syaiful Hadi Tia Sofiani Napitupulu Verinda, Oktia Wiwin Putri Zayu Yozi Putri Sakinah Yuhendra, Alfis