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Aghnia Dian Lestari
Universitas Swadaya Gunung Jati
Arts Humanities Astronomy Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Public Health Social Sciences Other

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Journal : Journal Socio Humanities Review

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Bureaucracy Reform in Improving Integrated District Administrative Services Bharoto, RM Haryo; Harsono, Yhonanda; Lestari, Aghnia Dian; Maharani, Shara
Journal Socio Humanities Review Vol 2 No 2 (2022): VOLUME 2 NUMBER 2 SEPTEMBER 2022
Publisher : Lembaga Penelitian Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/jshr.v2i2.7603

Abstract

Bureaucratic Reform of District Integrated Administrative Services (PATEN) The study at the Rajagaluh District Office, Majalengka Regency has the aim of explaining the bureaucratic reforms implemented by PATEN in improving service quality in Rajagaluh District and the supporting factors, obstacles to the successful implementation of PATEN in Rajagaluh District. The research method uses descriptive qualitative where the author uses information from the Rajagaluh District agencies and outside parties as a data balancer, namely the community. The results of this study indicate that the success of PATEN implementation in Rajagaluh District is seen in the PATEN implementation process through the behavior of PATEN employees, infrastructure, forms of commitment in implementing PATEN and service accountability. This makes Rajagaluh District strive to realize Bureaucratic Reform in its environment. The existence of PATEN not only aims to improve the quality of service in the District but also brings it closer to the community. Changes that occur through PATEN such as the provision of service facilities, a modern service system and the behavior of PATEN employees in accordance with service standards. Supporting factors in the success of PATEN are organizational capacity, coordination of interactions between actors involved and strategies for delivering information through a persuasive approach that lead to increased services such as training and improvement of infrastructure. In addition, this has a positive impact on the community so that people are satisfied with the existence of PATEN in Rajagaluh District. Despite the limited budget in increasing the capacity of human resources and infrastructure. The conclusion of the study is that in providing public services through PATEN it is related to PATEN officers so that there is a need for bureaucratic reform to achieve good governance. Therefore, the PATEN policy can produce institutions that are committed to advancing bureaucratic reform and paying attention to the needs of the community in public services.
Co-Authors ., Mahmudah Aditya , Reynanda Rizky Agustin, Diny Tri Ahmad Khoiril Imam Alfariz N, Adie Alfitri, Alfi Alifa Amanda, Grisha Anzani, Indri Aprillia, Agnest Asyandika Alfian Avissa Abli Umayyah Basuki, Luthfi Nugraha Bharoto, Rd. Mahendra Haryo Bharoto, RM Haryo Billy Meisabillah Cintia Cintia Cintia, Cintia Cornelia, Ayu Dedet Erawati Desak Nyoman Intan Dimas Saputra Dimas Zuanfaizin Pamungkas Fadilah, Dhelfa Nur Fahrul Rozi Fakihani, Mukhamad Fani Maharani Farida Nurfalah Farida Nurfalah, Farida Faudzi, Azwar Fernando, Farhan Fitriandini, Nadiah Dwi Frahmadan Almer Gita Wibowo, Tifanny Aurelia Grisha Amanda Handayani, Amelia Dwi Hanna Mazlin Hape, Virnica Amanda Harsono, Yhonanda Herdiawati, Cut Dhien Hidayat, Moh. Taufik Indryani, Safitri Ipik Permana Irma Nirmala Silki Irvanianto, Salsa Azzahra Kautsar, Faiz Muhammad Khaerudin Imawan Khansa Syarifah Alya Aziz Khikmawati, Nurlaili Khoirul Umam Khotimah, Aas Nur Lestari, Ratna Ayu Lita, Lita Madinah, Asifa Hijrotul Maharani, Shara Mahmudah Mahmudah Marcella, Rosa Meylina, Cindy Miftahul Jannah Moh Sutarjo Moh. Sutarjo Mohammad Fajrul Falaakh Muhammad Nuruzzaman Muhammad Nuruzzaman Muhammad Triesnabayu Mujahidin, Sulthon Mukarto Siswoyo Nabila Nabila Nadia Nisa Aulia Nenden Dewianti Neni Yulianita Nisa Anisa Pujianti Nisa, Lutfi Firda Nurjannah, Esa Noviana Nurohmah, Sintiya Putri Nursahidin . Nurudin Siraj Nurudin Siraj Nurul Sabilla Nuruzzaman Nuruzzaman, Nuruzzaman Oktaviany, Fanny Intan Otto Fajarianto Permata, Mochamad Rizky Pratiwi Kartika Sari Prayogi, Shandy Fitro Prihatmadji, Wiwiet Purwadini, Aminah Puspita, Tina Putri Amalia Putri, Ghina Fikriya Rd. Mahendra Haryo Bharoto Rismayanti Dewi Safitri Indryani Salmatuanisa, Fani Senliana, Silma Septiani, Ane Setyawan, Aldo Sevty Adinia Shalma Calista Zahra Siraj, Nurudin Siti Fatimah Siti Khumayah Sri Wulandari Sri Wulandari Suci, Aprilianti Noer Indah Susanti, Tantri Aditya Sutarjo, Moh Syahril Ramadhan, Raden Muhammad Tantri Aditya Susanti Thaharah, Beby Tri Yanti Monika Triansyah, Dicky Tyas Nur Aini Wahyuni, Tita Wijayanti, Nurrul Fahmi Maulida Wiwiet Prihatmadji Yhonanda Harsono Yudha Fahreza, Sehan