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All Journal Efisiensi : Kajian Ilmu Administrasi Jurnal Kebijakan Publik Publisia: Jurnal Ilmu Administrasi Publik Dia: Jurnal Administrasi Publik Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) PROSIDING SEMINAR NASIONAL CENDEKIAWAN Publikauma : Jurnal Administrasi Publik Universitas Medan Area Jurnal Noken: Ilmu-Ilmu Sosial JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Alignment: Journal of Administration and Educational Management Share : Journal of Service Learning Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Dinamika Governance : Jurnal Ilmu Administrasi Negara Jurnal Administrasi dan Manajemen Sosio Dialektika Journal of Governance and Local Politics (JGLP) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik JDP (Jurnal Dinamika Pemerintahan) Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Seminar Nasional Hasil Riset dan Pengabdian (SNHRP) Indonesian Journal of Innovation Studies Indonesian Journal of Public Policy Review Jurnal Inovasi Pembangunan Proceedings of The ICECRS Procedia of Social Sciences and Humanities Al-Istinbath: Jurnal Hukum Islam JKMP (Jurnal Kebijakan dan Manajemen Publik) Journal Publicuho Web of Scientist: International Scientific Research Journal Indonesian Culture and Religion Issues IJEFSD Proceeding of International Conference on Social Science and Humanity Journal of Geography, Regional Planning and Development Academia Open Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Isna Fitria Agustina
Prodi Administrasi Publik, Fakultas Sains & Teknologi, Universitas Muhammadiyah Sidoarjo
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IMPLEMENTATION OF THE SISKEUDES APPLICATION IN VILLAGE FINANCIAL MANAGEMENT IN KAJEKSAN VILLAGE Syavitri, Nadiya Ami; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.374

Abstract

Objective: This study aims to analyze the implementation of the Village Financial System (Siskeudes) application in Kajeksan Village, Tulangan District, Sidoarjo Regency, using George C. Edward III’s public policy implementation theory, which includes the indicators of communication, resources, disposition, and bureaucratic structure. Method: This research employed a descriptive qualitative approach, with data collection techniques consisting of interviews, observations, and documentation. Informants were selected using purposive sampling, focusing on the Siskeudes operator in Kajeksan Village as the main source of information. Results: The findings indicate that communication between the local government and the village is conducted through training and socialization sessions whenever system updates occur. In terms of resources, village officials have received technical training, enabling knowledge transfer, and financial management is handled by more than one person. Budget allocations cover device maintenance and the procurement of digital administrative needs, although challenges remain with the stability of the internet connection. Regarding disposition, the operator records each financial activity, addresses technical issues, and verifies data before submitting reports. The bureaucratic structure supports implementation through a clear division of tasks and the availability of SOPs, although internal evaluations have not yet been conducted regularly. Novelty: The novelty of this study lies in its specific focus on the implementation of Siskeudes in Kajeksan Village, which has not been previously examined.
THE EFFECTIVENESS OF THE 'KEMBANG RANDU' WEBSITE IN SUPPORTING PUBLIC SERVICE TRANSFORMATION IN RANDUPITU VILLAGE, PASURUAN REGENCY Nuzulla, Mei Firdaus; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.379

Abstract

Objective: The research aims to analyze how digitalization through the "Kembang Randu" platform improves efficiency, transparency, and the quality of services at the village level. Method: A qualitative approach was employed with data collection techniques including observation, interviews, documentation, and literature review. The analysis was conducted using five effectiveness indicators: program success, target success, program satisfaction, input-output balance, and achievement of overall objectives. Results: The findings indicate that the "Kembang Randu" website has been relatively effective in providing accessible administrative services, enhancing community participation, and accelerating service processes. Nevertheless, challenges remain, particularly in terms of limited internet infrastructure, low digital literacy among residents, and the need for technical feature improvements. Novelty: This study contributes by applying a multidimensional effectiveness framework to assess digital service innovation at the village level, offering insights into the importance of infrastructure reinforcement, human resource capacity-building, and youth engagement as digital volunteers to ensure sustainable public service transformation.
IMPLEMENTATION OF MSME DIGITALIZATION AS AN EFFORT TO EXPAND MARKET ACCESS Putri, Griselda Amanda Archiey; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.404

Abstract

Objective: The research aims to analyze the implementation of digitalization as a strategy to expand market access and improve operational efficiency. Method: A qualitative approach was employed through in-depth interviews, field observations, and documentation, analyzed using policy implementation variables including communication, resources, disposition of implementers, and bureaucratic structure. Results: The findings reveal that the use of social media platforms such as WhatsApp and Instagram significantly increases consumer reach and sales revenue, while also creating opportunities for product innovation. Nonetheless, challenges remain in terms of limited technological capacity and inadequate mentoring support, which hinder broader adoption. Novelty: This study contributes by linking MSME digitalization practices with policy implementation theory, emphasizing the importance of government support in providing structured digital literacy programs and accessible platforms tailored for MSMEs, thereby ensuring more inclusive and sustainable digital transformation in the local economy.
IMPLEMENTATION OF SIMPELDESA AS AN EFFORT TO REALIZE A DIGITAL VILLAGE IN TAMBAK KALISOGO VILLAGE Rachma Aulia, Sylvi; Fitria Agustina, Isna
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.415

Abstract

Objective: This study aims to analyze the implementation of the Simpeldesa application as a strategic step in realizing a digital village in Tambak Kalisogo Village, Sidoarjo Regency. The focus of this study is to evaluate the extent to which the implementation of village digitization policies through Simpeldesa can improve public services, village management efficiency, and community participation. Method: This study uses a qualitative approach with a case study method. Data collection techniques include in-depth interviews with village officials, direct observation of application use, and documentation related to policies. Data analysis was conducted using George C. Edwards III's implementation theory, which covers aspects of communication, resources, disposition, and bureaucratic structure. Results: The results of the study show that the implementation of Simpeldesa is still in the early adaptive stage. Thus, several obstacles were found in the aspects of resources and digital infrastructure readiness. The disposition of the implementing actors who support an adaptive bureaucratic structure is a major factor in the success of the program. Novelty: The novelty of this study lies in its focus on exploring implementation through the three pillars of smart villages to determine the focus of the Simpeldesa application in Tambak Kalisogo Village. This approach not only aims to understand the implementation of applications in supporting social networking and digital economic activities, but also to measure their impact on the lives of the people of Tambak Kalisogo Village.
IMPLEMENTATION OF THE E-HDW APPLICATION IN SUPPORTING THE CONVERGENCE OF STUNTING MANAGEMENT PROGRAMS IN DESA TAMBAK KALISOGO, KECAMATAN JABON Firdaus, Novi Andriani; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.418

Abstract

Objective: The focus of this research is to describe the reality related to the use of information technology through e-HDW and identify the obstacles faced in the field.   Method : This research uses a descriptive qualitative approach, with data collection techniques through observation and literature review. Data were analyzed using an interactive analysis model with stages of data reduction, data presentation, and conclusion drawing. This research refers to George C. Edward III's policy implementation theory, which includes indicators of communication, resources, disposition, and bureaucratic structure.  Result : Research results show that the e-HDW application has had a positive impact on real-time data collection, monitoring, and reporting of priority targets, as well as strengthening coordination among stunting program implementers at the village and district levels. However, its implementation still faces several challenges. Novelty : This study describes the actual conditions of the implementation of the e-HDW application in Desa Tambak Kalisogo by highlighting the field challenges faced by program implementers and how the readiness of village resources is a key factor in success.
IMPLEMENTATION ONLINE SINGLE SUBMISSION SYSTEM IN INCREASE PUBLIC SERVICES AT THE INVESTMENT AND SERVICES OFFICE INTEGRATED ONE-STOP SERVICE (DPMPTSP) REGENCY SIDOARJO Putri, Ardita Kirana; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.435

Abstract

Objective: This study aims to analyze the implementation of the Online Single Submission (OSS) system at the Investment and Integrated One-Stop Services Office (DPMPTSP) of Sidoarjo Regency in enhancing the quality of public services, particularly in the business licensing process, using George C. Edward III’s four indicators of communication, resources, disposition, and bureaucratic structure. Method: A qualitative descriptive method was employed, with data collected through interviews, observations, and documentation. Informants were selected using purposive sampling, consisting of DPMPTSP officials and business actors utilizing the OSS system. Data analysis applied the Miles and Huberman model, covering stages of reduction, presentation, and conclusion. Results: Findings indicate that OSS implementation is relatively effective in expediting business licensing and improving transparency; however, challenges remain, including limited external communication with vulnerable groups, insufficient technical training due to budget constraints, and inadequate bureaucratic adaptability to central regulation changes. Despite these limitations, the proactive disposition of implementers plays a crucial role in supporting success. Novelty: The contribution of this study lies in applying Edward III’s theoretical framework to the local context of Sidoarjo while offering practical recommendations to strengthen inclusive communication, sustainable training, and bureaucratic flexibility as strategies to optimize OSS in the future.
THE EFFECTIVENESS OF THE VILLAGE INFORMATION SYSTEM IN THE REALIZATION OF E-GOVERNMENT Hanum, Fiqriyah; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.471

Abstract

Objective: This study aims to analyze the effectiveness of the Village Information System (SID) in realizing e-government in Sumokali Village, Candi District, Sidoarjo Regency, by emphasizing the accuracy of program targets, socialization, objectives, and monitoring as explained in the theory of effectiveness by Budiani. Method: The research uses a descriptive qualitative approach with data collection techniques in the form of interviews, observations, and documentation, as well as data analysis following the Miles and Huberman model. Results: The results of the study show that SID has been targeted at the village community as recipients of information, but its use has not been evenly distributed due to differences in digital literacy. Socialization is still limited through WhatsApp groups so that it does not reach all residents, while the program's goals have not been fully achieved because the system has not been optimally managed and the community relies more on unofficial social media. Program monitoring is carried out through visit traffic and village evaluation forums, but it is still administrative and has not touched the quality of utilization. Overall, the effectiveness of SID in Sumokali Village has not been optimal. Novelty: These findings confirm that the success of e-government implementation at the village level is not only determined by the existence of a digital system, but also the readiness of human resources, digital literacy, and local institutional support, so this study makes a new contribution to examining the practical obstacles to SID implementation at the village level.
DIGITIZATION OF PUBLIC SERVICES AS A DEVELOPMENT STRATEGY VILLAGE E-GOVERNMENT Lestari, Chantika Cindy; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.497

Abstract

Objective: This research aims to understand the implementation of E-Government in Bleberan Village, focusing on three main aspects: support, capacity, and benefits. Digitization of public services at the village level is important because villages are at the forefront of providing services to the community, but often face limited resources. Method: This study uses a descriptive qualitative approach with case studies, through interviews with village officials and direct observation of existing digital service processes. Results: The results of the study show that the implementation of E-Government in Bleberan Village is still highly dependent on applications provided by the local government, such as Siskeudes and Paradewi. The main obstacles arise from the limited capacity of village apparatus which is mostly not technologically advanced, lack of training, and unstable internet networks. However, digital applications have been proven to help the efficiency of financial management and population administration services. People are also starting to feel the benefits, especially the younger generation who use simple channels such as WhatsApp to take care of documents. Novelty: The novelty of this study lies in a realistic picture of the dynamics of the implementation of E-Government in remote villages. These findings show that the success of digitalization at the village level is highly dependent on the internal readiness of the village, the support of local governments, and the continuous improvement of people's digital literacy.
THE EFFECTIVENESS OF THE NEXT GENERATION SOCIAL WELFARE INFORMATION SYSTEM (SIKS-NG) APPLICATION IN MANAGING POVERTY DATA IN SIMOANGIN-ANGIN Agustin, Nanda Adelia Nur; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.506

Abstract

Objective: This study aims to examine the effectiveness of the implementation of the SIKS-NG application in managing poverty data in Simoangin-angin Village, Wonoayu Sub-district, Sidoarjo Regency, using Richard M. Steers’ effectiveness theory with indicators covering goal attainment, integration, and adaptation. Method: This research employs a qualitative descriptive approach with data collection techniques consisting of interviews, observation, and documentation. Data analysis was carried out using the framework of Miles and Huberman, which includes data collection, data reduction, data presentation, and conclusion drawing. Results: The findings indicate that user adaptation to the application has improved over time; however, training for operators is still lacking. In terms of goal attainment, the results are not yet fully optimal because some beneficiary data remain unverified by the village, particularly those originating from independent proposals. Regarding integration, the community’s proposal process has been in accordance with field procedures, yet socialization efforts to the community are still limited. Novelty: The novelty of this study lies in examining the effectiveness of the SIKS-NG application at the village level, specifically in Simoangin-angin Village, where no in-depth study has previously been conducted.
THE EFFECTIVENESS OF THE DITAKOPUM APPLICATION IN FACILITATING PUBLIC SERVICES Hidayati, Nur Laili; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.508

Abstract

Objective: This study aims to analyze the effectiveness of the DITAKOPUM (Digitalization of Cooperative and Micro Business Management) application as a means of facilitating public services in Sidoarjo Regency. Method: The research method used a qualitative descriptive approach with data collection techniques through interviews, observation, and documentation. Results: The results show that in terms of achieving objectives, MSMEs obtained business legality more quickly and the number of officially registered businesses increased. In terms of accuracy of target, the application has targeted cooperatives and MSMEs, although some businesses in remote areas still experience obstacles in digital literacy and networking. In terms of quantity and quality of results, thousands of MSMEs have been registered with more organized and integrated data, although there are still input errors. In terms of efficiency, administrative services can be completed within 2–3 days at no cost. Meanwhile, in terms of adaptability, the application can be used for various types of businesses, with additional suggestions for marketplace integration and export features. Novelty: This research contributes new insights by directly assessing the effectiveness of the DITAKOPUM application as a digital innovation in the field of cooperative and micro-business management. These findings highlight the importance of digital literacy, technical support, and equitable infrastructure as key factors in optimizing the transformation of digital application-based public services
Co-Authors Agustian, Yonki Agustin, Nanda Adelia Nur Ainul Fidia Wati Ainur Rochmaniah Albab, Mukhammad Ulil Ali, Zezen Zainul Amelia Juli Fernanda Anggraini, Ani Trianingsih Anisyah, Dewi Apreliyanto, Erwin Ari Yohanes Decaprio Arik Atus Solikah Arum Ridho Intiaswilujeng Astari, Melinda Auly, Laveda Nur Azizah, Isnafiatul Azzahra, Naura Salsabila Neisya Charista Diva Vernanda Christin Yuliani Christin Yuliani Cici Ela Rohbisti Civica Silmi Dandi, Stevanus Darmawan, Mochammad Ramli Debyla Salshalina Ardil Della Rahmawati Devina Ersandy Dewi Komala Sari Dewi Ratna Sari Diana, Silvia Nur Dimas Maldini Kastellino Putra Dyas, Eka Wahyuning Elin Izza Maulidah Endang Kumala Sari, Endang Kumala Eni Rustianingsih Erlidha Catur Difayanti Ersandy, Devina Evendi , Zakaria Evi Rinata Faizzatul Lailiyah Fajar Muharram Fazri, Aisyah Nur Febriani, Saniyyah Aabidah Febrianti Efendi, Salsabilla Fiqriyah Hanum Firdaus, Novi Andriani Fitroni, Arif Senja Fudiana Dwi Safitri, Afif Ghufron, Akhmad Gita Nanda Sulistiya Haliza, Siti Nur Hanum, Fiqriyah Hapsari, Maulidia Hedar, Fitria Hendra Sukmana Herman Felani, Herman Hilda Pandu Winata , Rury Idriyanti, Meri Ikhsan Setiawan Ilalfiah, Luluk Ilmi Usrotin Choiriyah Indarwati, Lisya Dwi Indra Puspita Sari Insan, Muhammad Khoirul Irgi Achmad Fachrezi Ismianingtyas, Rizka Isnaini Rodiyah Isyarah Rosana Amalia Jayanti, Mery Tri Jihan Andita Firdausi Kartikaningrum, Purwaningtyas Khafidz, Abdul Khoiroh, Mazroul Krisnawan, Gading Dwi Kurnia Dwi Anggraini Kurniawati, Erna Laili Nur Hidayati, Laili Lailul Mursyidah Lestari, Chantika Cindy Luluk Fauziah Lusi Indri Fauziah M. Suryawinata M. Suryawinata Maf’ula, Faima mansur nur hidayat, mochamad Masfufah, Dwi Nur Mashudi Mashudi Maulidiah, Nur Mauludia, Mivtha Mauludiyah, Yully Riska Mawaddah Warohma, Ayu Maya Setiowati Mega Putri Wulandari Mei Firdaus Nuzulla Melinda Astari Mivtha Mauludia mochamad mansur nur hidayat Mochamad Slamet Abidin Moh Syahrul Ramadhina Muchorrotun, Siti Muhammad Alif Rafifuddin Muhammad Jamal Muluk, Farid Anfasa Nadela Zakaria Azizi Nafilah Dzakiyah Al Azizah Nafisa Kamelia Al Hisyam Naura Salsabila Neisya Azzahra Ningrum, Bella Tri Inda Nofianti, Efa Noor Anida Maysharoh Novalia Eka Pravitasari Novianti, Rosita Dwi Nur Adinda Ramadhani Nur Arivah Endah Prastiwi Nur Rosidah Hayati Nuzulla, Mei Firdaus Octavianne, Helena Oktafiani Mustaqorina, Nadilla Oktaviana, Nia Shinta Oriza Satyva Oriza Satyva Pratama, Yoga Putra Nur Pravitasari, Novalia Eka Prisca, Olivia Ingkan Priyona, Atha Yumna Purwati, Umi Wahyu Putri Amalia Firdaus Putri, Ardita Kirana Putri, Griselda Amanda Archiey Putri, Harrinda Noviona Aprilita Maharani Putri, Rika Rikhmalia Rachma Aulia, Sylvi Rahmadani, Nur Danisa Rahmawati, Lutfiah Ramadhani, Sekar Arum Puspita Ramadhina, Moh Syahrul Ricka Octaviani Rifqi Abdillah, Moch Rizka Ismianingtyas Roudhotul Mufaridah, Siti Rury Hilda Pandu Winata Safira Yuliana Putri Sakirman Sakirman Salsabilla Febrianti Efendi Sane'a Sane'a Sane'a Sane'a Sari, Indira Septi Wulandari Sifak Duwi Kistanti Siska Rahmawati Siti Devi Kurniawati siti zulaikah Stevanus Dandi Subiyanto Sulistyono, Dirgantoro Adi Syahputri, Fitriani Firman Syari Nur Zahro Syarifah, Sabrina Rif’aus Syavitri, Nadiya Ami Taufikur Rakhman, Antony Thoyyibah, Riska Lailaturrohmah Titin Dwi Handayani Tri Nur Azizah Vera Firdaus Virda Arlien Febrianthi Vivie Ida Isna Nur Aini Wandira, Adellia Eka Warsono Warsono Wati, Ainul Fidia Weni Al Azizah Widowati, Mahdalia Ratih Widya Ayu Pratiwi Winda Fitri Lestari Yanuar Rokhima Anggraeni Yurrike Chintya Dewi Yurrike Chintya Dewi Yusro, Achmad Yusuf, Lisa Aprilia