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EFFECTIVENESS OF THE ADMINISTRATIVE SERVICES OF THE SIDOARJO PUBLIC SERVICE SYSTEM (SIPRAJA) IN HANDLING DIGITAL-BASED CORRESPONDENCE FOR VILLAGE COMMUNITIES Azzahra, Naura Salsabila Neisya; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.561

Abstract

Objective: This study aims to analyze and describe the effectiveness of the Sidoarjo Public Service System (SIPRAJA) in improving the quality of administrative services, particularly correspondence at the village level, specifically in Larangan Village, Candi District, Sidoarjo Regency. Method: The approach used is a qualitative method with descriptive data collection through interviews, observations, and literature studies, with success indicators based on Sutrisno's theory of effectiveness, including program understanding, target accuracy, timeliness, achievement of objectives, and real change. Results: The results of the study show that SIPRAJA is generally effective in accelerating administrative processes and facilitating access to community services, as well as providing direct benefits and positive changes in public services. However, there are obstacles such as low digital literacy, which affects the level of understanding and use of this system. Novelty: The focus of this research lies in its specific focus on handling correspondence at the village level and in-depth analysis based on comprehensive effectiveness indicators. The conclusion shows that although SIPRAJA has been running effectively, increased socialization and digital education are urgently needed so that its benefits can be felt more evenly and optimally.
E-BUDDY DIGITAL ADMINISTRATION GOVERNANCE TO IMPROVE VILLAGE SERVICES Thoyyibah, Riska Lailaturrohmah; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.530

Abstract

Objective: This study aims to analyze and describe the implementation of the E-Buddy Digital Administrative Governance system as an effort to improve village administrative services in Bangah Village, Gedangan District, Sidoarjo Regency. Method: The research employs a qualitative descriptive approach with data collected through interviews, observations, and documentation to examine the effectiveness and challenges of E-Buddy implementation. Results: The findings show that E-Buddy has enhanced the efficiency of administrative services by accelerating correspondence processes, reducing the risk of archive loss, and facilitating electronic signatures. However, several challenges remain when assessed against six indicators: the system has legal legitimacy but lacks specific SOPs; transparency and accountability are emerging through digital records; participation is limited; performance and information flow are constrained by internet issues; fairness and capability are hindered by uneven apparatus competence; and inclusivity remains low due to limited community engagement. Novelty: This study provides new insights into the digital transformation of village governance, emphasizing that technological innovation must be supported by procedural clarity, human resource development, and community inclusiveness to achieve sustainable digital governance at the village level.
Government Roles in Maintaining Public Order, Krian: Peran Pemerintah dalam Memelihara Ketertiban Umum, Krian Muchorrotun, Siti; Agustina, Isna Fitria
Indonesian Journal of Cultural and Community Development Vol. 16 No. 2 (2025): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v16i2.1240

Abstract

General background: Local government apparatus, including Satpol PP, is central to enforcing local regulations and maintaining community order. Specific background: In Krian District, innovations such as the Public Order Report Management Information System (SIMLITABMAS) accompany conventional enforcement roles. Knowledge gap: The balance between regulatory enforcement, community participation, coordination with police/TNI, and public perceptions remains uncertain. Aims: This qualitative study describes and analyzes government roles as dinamisator, regulator, katalisator, and fasilitator in organizing public order and community tranquility. Results: Findings indicate regulator, catalyst, and facilitator roles are generally effective; the dinamisator role (mobilizing community proactivity) is less effective, and coordination and enforcement challenges persist (e.g., handling illegal structures, pollution complaints). Novelty: The study documents district-level digital reporting innovation (SIMLITABMAS) alongside institutional-role analysis. Implications: Improving multi-agency coordination, community engagement strategies, and clearer SOPs can strengthen Satpol PP performance while addressing public trust and enforcement consistency.
Women Empowerment Through PKK-Based Family Welfare Programs: Pemberdayaan Perempuan Melalui Program Kesejahteraan Keluarga Berbasis PKK Mauludia, Mivtha; Agustina, Isna Fitria
Indonesian Journal of Cultural and Community Development Vol. 16 No. 2 (2025): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v16i2.1250

Abstract

General Background: Women play a central role in family welfare and community development, yet gender inequality still limits their economic and social participation. Specific Background: The PKK (Family Welfare Empowerment) program serves as a national grassroots initiative for women’s empowerment through education, skills training, and entrepreneurship. Knowledge Gap: Despite many studies on PKK, limited research focuses on its implementation in rural Sidoarjo context and its outcomes on women’s socio-economic capacity. Aims: This study aims to analyze how PKK contributes to women’s empowerment through local community activities and training programs. Results: The findings show that PKK successfully increases women’s knowledge, creativity, and household economic independence through community-based training such as handicrafts and home industries. However, program sustainability is constrained by limited funding, facilities, and management. Novelty: The study identifies PKK as a transformative local governance model integrating education, entrepreneurship, and gender awareness. Implications: Strengthening managerial capacity, continuous training, and digital marketing access are essential to sustain women’s empowerment through PKK programs. Highlights: PKK enhances women’s skills and self-reliance. Local initiatives strengthen family and community welfare. Sustainability needs better resource management.
Youth Participation in Village Development Through Karang Taruna: Partisipasi Pemuda dalam Pembangunan Desa Melalui Karang Taruna Agustina, Isna Fitria; Dandi, Stevanus
Indonesian Journal of Cultural and Community Development Vol. 16 No. 2 (2025): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v16i2.1254

Abstract

General Background: Youth engagement is essential in promoting inclusive and sustainable village development. Specific Background: Karang Taruna, as a youth organization, plays a pivotal role in mobilizing community initiatives, yet participation levels often remain low. Knowledge Gap: Limited studies examine youth involvement in development from the perspective of social empowerment and institutional support at the village level. Aims: This study analyzes the forms, challenges, and contributions of Karang Taruna in developing Kemiri Village, Sidoarjo Regency. Results: The findings reveal that youth participation is mostly limited to labor and material assistance, with minimal involvement in decision-making or innovation. However, initiatives such as catfish cultivation programs and community cleanliness efforts indicate emerging awareness among youth. Novelty: The study introduces a typology of youth participation (thought, skill, labor, and property) to assess community development engagement. Implications: Strengthening leadership training, community partnerships, and local government collaboration can enhance sustainable youth contribution to village progress. Highlights: Karang Taruna contributes to local empowerment. Youth involvement remains limited in decision-making. Leadership training fosters social participation.
PEMBERDAYAAN EKONOMI MASYARAKAT MELALUI PROGRAM PERMODALAN BADAN KESWADAYAAN MASYARAKAT Diana, Silvia Nur; Agustina, Isna Fitria
Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Vol 12, No 1 (2023)
Publisher : Universitas Tribhuwana Tungga Dewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jisip.v12i1.2783

Abstract

This study aims to find out how well the loan capital program is running in improving the community's economy through the Community Self-Reliance Agency using a qualitative descriptive method. Data collection in this study was carried out through observation, interviews for primary data collection and documentation. The results showed that the revolving loan program at BKM Maju Makmur, Kajeksan Village, Tulangan District, Sidoarjo Regency was running well according to the expected goals. The community is very enthusiastic about this revolving loan program because they no longer need to borrow money from installment banks. in its management, the BKM is very transparent and can convince the public that the program provided by the government can work according to its objectives, namely the utilization of the community's economy. The existence of a revolving loan program really helps the community in improving their economy such as providing venture capital. But from the results of the research, there were also a few problems where some people did not want to be responsible for repaying each month. Therefore, in order for the revolving loan at BKM Maju Makmur to continue to run, people who do not want to repay it pay more attention, such as being given sanctions in the form of fines so that it does not have an impact on the people who need the loan. Apart from that, this research can also contribute to carrying out loan revolving to empower the community's economy through the BKM capital program.Penelitian ini bertujuan untuk mengetahui seberapa berjalannya program permodalan pinjaman bergulir dalam meningkatkan perekonomian Masyarakat melalui Badan Keswadayaan Masyarakat menggunakan metode deskriptif kualitatif. Pengumpulan data dalam penelitian ini dilaksanakan melalui observasi, wawancara untuk pengumpulan data primer serta dokumentasi. Hasil penelitian menunjukkan bahwa program pinjaman bergulir yang ada di BKM Maju Makmur Desa Kajeksan Kecamatan Tulangan Kabupaten Sidoarjo sudah berjalan dengan baik sesuai dengan tujuan yang diharapkan. Masyarakat sangat antusias adanya program pinjaman bergulir ini karena mereka tidak lagi membutuhkan pinjaman uang dari bank cicilan. dalam pengelolaannya pihak BKM sangat transparan dan bisa meyakinkan Masyarakat kalau program yang diberikan oleh pemerintah ini bisa berjalan sesuai tujuan yakni memberdayakan ekonomi Masyarakat. Adanya program pinjaman bergulir sangat membantu Masyarakat dalam meningkatkan peekonomiannya seperti memberikan modal usaha. Tetapi dari hasil penelitian juga ditemui sedikit permasalahan dari Sebagian Masyarakat tidak mau bertanggung jawab untuk mengangsur tiap bulannya. oleh karena itu, agar pinjaman bergulir di BKM Maju Makmur agar terus berjalan lebih diperhatikan Masyarakat yang tidak mau mengangsur seperti diberikan sanksi berupa denda agar tidak berdampak pada Masyarakat yang membutuhkan pinjaman tersebut. selain itu, penelitian ini juga dapat memberikan kontribusi dalam menjalankan pinjaman bergulir untuk memberdayakan ekonomi Masyarakat melalui program permodalan BKM.
Peran Pemerintah Dalam Pengembangan UMKM Lokal Berbasis Crowdfunding Astari, Melinda; Agustina, Isna Fitria
Public Policy Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v5.i1.p336-354

Abstract

This research aims to analyze the role of the Cooperative and Small and Medium Enterprises (UMKM) Office of Sidoarjo Regency in supporting the development of crowdfunding-based UMKM. It also seeks to identify the obstacles and challenges faced by UMKM in utilizing crowdfunding as a source of funding, and evaluate the influence of local government regulations and policies on the use of crowdfunding by UMKM. The method employed is qualitative, utilizing descriptive data through interviews, observations, and documentation. The research findings reveal that the Cooperative and Microbusiness Office of Sidoarjo Regency plays a stabilizing role by implementing regulations and strategies for empowering the local economy. As an innovator, the office introduces the concept of crowdfunding and provides training to UMKM to leverage it. Serving as a modernizer and executor, the Cooperative Office actively facilitates collaboration, regulates regulations, and proactively manages all stages of UMKM development programs, including planning, budgeting, implementation, monitoring, and evaluation.
The Effect of Innovation on the Performance of State Civil Apparatus at the Education and Culture Office: Pengaruh Inovasi terhadap Kinerja Aparatur Sipil Negara pada Dinas Pendidikan dan Kebudayaan Ersandy, Devina; Agustina, Isna Fitria
Indonesian Journal of Law and Economics Review Vol. 16 (2022): August
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (225.976 KB) | DOI: 10.21070/ijler.v16i0.814

Abstract

In everyday life, we often hear the word Innovation. Innovation appears in the organization was first introduced by Schumpeter in 1934. Innovation is very important in organizations to increase the productivity of agencies. Innovation itself is an idea that is applied, and has a scientific basis. Underlying this research is that in fact there are still several factors that cause performance to be not optimal. The purpose of this research is to prove the effect of innovation on the performance of the State Civil Apparatus at the Education and Culture Office of Sidoarjo. This study uses quantitative methods and data collection techniques using interviews and questionnaires. Sampling used the total population of the State Civil Apparatus of the Education and Culture Office of Sidoarjo, namely 57 employees. The results of this study indicate that innovation has an influence on the performance of the State Civil Apparatus at the Education and Culture Office of Sidoarjo. Keywords – Innovation, employee performance.
Digital Official Letter Management Using E-Buddy Sidoarjo Application: Pengelolaan Surat Resmi Digital Menggunakan Aplikasi E-Buddy Sidoarjo Albab, Mukhammad Ulil; Agustina, Isna Fitria
Indonesian Journal of Law and Economics Review Vol. 19 No. 4 (2024): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijler.v19i4.1188

Abstract

Background: The rise of digital technology has revolutionized local governance by enhancing efficiency and transparency. Specific Background: In this context, the E-Buddy application facilitates the digital management of official correspondence, yet its effectiveness has not been thoroughly examined. Knowledge Gap: Current literature lacks a detailed analysis of the communication dynamics and bureaucratic structures affecting the success of such digital systems. Aims: This study investigates the implementation of the E-Buddy application, emphasizing communication, resource allocation, executor disposition, and bureaucratic structure. Results: Findings reveal that the application's effectiveness is undermined by limited feature utilization and insufficient adherence to standard operating procedures (SOPs), resulting in miscommunication and inefficiencies. Novelty: The research underscores the importance of effective communication and structured SOPs in optimizing digital systems in governance. Implications: The study recommends enhancing training and establishing clear SOPs to improve implementation outcomes and contribute to more effective governance. Highlights : Effective communication is crucial for successful implementation. Insufficient adherence to SOPs hampers operational efficiency. Training and support enhance user engagement and application effectiveness. Keywords: Digital Governance, E-Buddy Application, Implementation, Communication, Bureaucratic Structure
KEBERLANJUTAN PROGRAM BUDIDAYA LELE MELALUI PENGUATAN ADMINISTRASI DAN KELEMBAGAAN DESA MANDIRI Hapsari, Maulidia; Agustina, Isna Fitria
Efisiensi : Kajian Ilmu Administrasi Efisiensi Vol. 22 No. 2 Agustus 2025
Publisher : Departemen Pendidikan Administrasi FEB Universitas Negeri Yogyakarta & ASPAPI PUSAT

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrak: Keberlanjutan Program Budidaya Lele Melalui Penguatan Administrasi dan Kelembagaan Desa Mandiri. Penelitian ini bertujuan untuk menganalisis keberlanjutan program budidaya lele di Desa Jambangan sebagai strategi penguatan desa mandiri. Metode yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi kegiatan. Hasil penelitian menunjukkan bahwa penguatan administrasi melalui pencatatan keuangan, pelaporan kegiatan, dan koordinasi kelembagaan berperan penting dalam menjaga keberlanjutan program. Aspek ekonomi menunjukkan peningkatan kemandirian finansial dan membuka peluang kerja baru bagi masyarakat. Aspek sosial menunjukkan peningkatan solidaritas dan rasa memiliki antarwarga. Aspek lingkungan mendorong munculnya kesadaran terhadap pengelolaan limbah budidaya. Kesimpulannya menunjukkan ketiga aspek menjadi penentu keberlanjutan program budidaya lele. Implikasi penelitian menunjukkan keberlanjutan program melalui sinergi antara masyarakat, pemerintah desa, dan mitra pendamping yang mendukung tata kelola administratif transparan dan partisipatif. Penelitian ini menyarankan peningkatan kapasitas administrasi digital, pelatihan berkelanjutan, serta penerapan inovasi ramah lingkungan sebagai strategi mewujudkan kemandirian desa berbasis ketahanan pangan berkelanjutan. Kata kunci: administrasi; budidaya; desa mandiri; keberlanjutan; ketahanan pangan; Abstract: Sustainability of the Catfish Farming Program through Strengthening Administration and Institutional Capacity in a Self-Reliant Village. This study aims to analyze the sustainability of the catfish farming program in Jambangan Village as a strategy to strengthen village self-reliance. The research employed a descriptive qualitative method with data collected through observation, interviews, and documentation of activities. The results indicate that strengthening administrative management through financial recording, activity reporting, and institutional coordination plays an essential role in maintaining program sustainability. Economically, the program increased financial independence and the creation of new employment opportunities for the community. Socially, it enhanced solidarity and a stronger sense of belonging among residents. Environmentally, it fosters awareness of waste management practices in aquaculture. The study concludes that these three aspects economic, social, and environmental are key determinants of the program’s sustainability. The research implies that sustainability is achieved through synergy among the community, village government, and supporting partners who promote transparent and participatory administrative governance. The study recommends enhancing digital administrative capacity, providing continuous training, and implementing environmentally friendly innovations as strategic efforts to realize sustainable, food security–based village self-reliance. Keyword: administration; cultivation; food security; sustainability; independent village;
Co-Authors adiba, fara adiba Agustian, Yonki Agustin, Nanda Adelia Nur Ainul Fidia Wati Albab, Mukhammad Ulil Ali, Zezen Zainul Amelia Juli Fernanda Anggraini, Ani Trianingsih Apreliyanto, Erwin Ari Yohanes Decaprio Arum Ridho Intiaswilujeng Astari, Melinda Auly, Laveda Nur Azizah, Isnafiatul Azizi, Nadela Zakaria Azzahra, Naura Salsabila Neisya Christin Yuliani Christin Yuliani Cici Ela Rohbisti Civica Silmi Dandi, Stevanus Darmawan, Mochammad Ramli Debyla Salshalina Ardil Della Rahmawati Devina Ersandy Dewi Komala Sari Diana, Silvia Nur Dyas, Eka Wahyuning Eni Rustianingsih Erlidha Catur Difayanti Ersandy, Devina Evi Rinata Fajar Muharram Fazri, Aisyah Nur Febriani, Saniyyah Aabidah Firdaus, Novi Andriani Fitroni, Arif Senja Ghufron, Akhmad Hanum, Fiqriyah Hapsari, Maulidia Hendra Sukmana Herman Felani, Herman Idriyanti, Meri Ikhsan Setiawan Ilalfiah, Luluk Ilmi Usrotin Choiriyah Indarwati, Lisya Dwi Indra Puspita Sari Insan, Muhammad Khoirul Irgi Achmad Fachrezi Ismianingtyas, Rizka Isnaini Rodiyah Isyarah Rosana Amalia Jayanti, Mery Tri Jihan Andita Firdausi Kartikaningrum, Purwaningtyas Khafidz, Abdul Krisnawan, Gading Dwi Kurnia Dwi Anggraini Kurniawati, Erna Laili Nur Hidayati, Laili Lailul Mursyidah Lestari, Chantika Cindy Luluk Fauziah M. Suryawinata M. Suryawinata Maf’ula, Faima mansur nur hidayat, mochamad Masfufah, Dwi Nur Mashudi Mashudi Maulidiah, Nur Mauludia, Mivtha Mauludiyah, Yully Riska Maya Setiowati Mega Putri Wulandari mochamad mansur nur hidayat Moh Syahrul Ramadhina Muchorrotun, Siti Muhammad Alif Rafifuddin Muhammad Jamal Muluk, Farid Anfasa Nafilah Dzakiyah Al Azizah Nafisa Kamelia Al Hisyam Ningrum, Bella Tri Inda Nofianti, Efa Noor Anida Maysharoh Novalia Eka Pravitasari Novianti, Rosita Dwi Nur Rosidah Hayati Nuzulla, Mei Firdaus Octavianne, Helena Oktafiani Mustaqorina, Nadilla Oktaviana, Nia Shinta Oriza Satyva Pravitasari, Novalia Eka Prisca, Olivia Ingkan Priyona, Atha Yumna Putri, Ardita Kirana Putri, Griselda Amanda Archiey Putri, Harrinda Noviona Aprilita Maharani Putri, Rika Rikhmalia Rahmadani, Nur Danisa Rahmawati, Lutfiah Ramadhina, Moh Syahrul Ricka Octaviani Rizka Ismianingtyas Rochmaniah, Ainur Safira Yuliana Putri Sakirman Sakirman Sane'a Sane'a Sane'a Sane'a Sari, Indira Septi Wulandari Siska Rahmawati Solikah, Arik Atus Subiyanto Sulistyono, Dirgantoro Adi Syahputri, Fitriani Firman Syamsudyan, Muhammad Syavitri, Nadiya Ami Thoyyibah, Riska Lailaturrohmah Virda Arlien Febrianthi Wandira, Adellia Eka Warsono Warsono Wati, Ainul Fidia Weni Al Azizah Widowati, Mahdalia Ratih Widya Ayu Pratiwi Yanuar Rokhima Anggraeni Yurrike Chintya Dewi Yurrike Chintya Dewi Yusro, Achmad Yusuf, Lisa Aprilia