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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Masyarakat Pada Kantor Desa Nangahale Kecamatan Talibura Scolastika Lidya Heret; Maria Silvana Mariabel Carcia; Nunsio Handrian Meylano
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 3 No. 5 (2025): September : Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/niantanasikka.v3i5.1110

Abstract

The research aimed to (1) investigate the effect of service quality on community satisfaction and (2) determine the magnitude of that effect. The population of this research included 3,675 residents of the Nangahale Village Office. Using Slovin's formula, 97 respondents were selected. Data were gathered through surveys and evaluated through descriptive statistical methods. The hypothesis was tested using the t-test. The results of the descriptive analysis showed that the independent variable, namely service quality (X), was categorized as good with a perception score of 80.44, while the dependent variable, namely community satisfaction (Y). was categorized as fair with a perception score of 67.7. Based on the hypothesis testing (t-test), it can be concluded that the service quality variable (X) had a positive and significant effect on the community satisfaction variable (Y). This was evidenced by the calculated t-value, which was greater than the t-table value (3.7671.984). The results of the determination analysis indicated that the contribution of the service quality variable (X) to community satisfaction (Y) at the Nangahale Village Office, Talibura Sub-district, Sikka Regency was 30.1%, while the remaining 69,9% was explained by other variables not included in this research model.
The Influence of Work Environment and Organizational Culture on Employee Performance at UPTD. Habibola Health Center Yohanes Amolius; Maria Silvana Mariabel Carcia; Vinsensius Ama Muda
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 1 No. 2 (2024): December : Proceeding of the International Conference on Management, Entreprene
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v1i2.142

Abstract

This research aims to: (1) determine the description of employee performance, work environment and organizational culture; (2) analyze the influence of the work environment and work experience on employee performance both partially and simultaneously. The population in this study were employees at UPTD. Habibola Community Health Center, numbering 30 people. Because the population is limited, this research was conducted by census or saturated sampling. Data was collected through questionnaires and analyzed using descriptive methods and inferential statistics, namely multiple linear regression. Hypothesis testing is carried out through the F test and t test. The results of the descriptive analysis show that the employee performance variables, work environment and organizational culture are categorized as good. The statistical results of the t test show that partially the Work Environment and Organizational Culture variables have a positive and significant effect on employee performance. The statistical results of the F test show that simultaneously the Work Environment and Organizational Culture variables have a significant effect on employee performance. The results of the determination analysis show that the two independent variables in this study are able to explain variations in the ups and downs of employee performance at UPTD. Habibola Community Health Center was 31.5%.
The Effect of Workload and Work Stress on Employee Per-formance at the Regional Revenue Agency of Sikka Regency Yoseph Henrikus; Maria Silvana Mariabel Carcia; Vinsensius Ama Muda
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 2 No. 1 (2025): June : Proceeding of the International Conference on Management, Entrepreneursh
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v2i1.161

Abstract

The background of this research aimed to: (1) determine the description of employee performance, workload, and work stress; (2) analyze the influence of Workload and Job Stress on employee performance both partially and simultaneously.The population in this research were employees of the Sikka Regency Regional Revenue Agency, totaling 61 people. This research was carried out with a sanmpling technique or saturated sampling (total sampling). Data was collected through questionnaires and analyzed using descriptive methods and inferential statistics, namely multiple linear regression. Hypothesis testing is carried out through the F-test and t-test.The results of the descriptive analysis showed that the employee performance. Work Load and Work Stress variables were categorized as good. The statistical results of the t-test showed that the Workload variable had a positive and insignificant effect on employee performance. Furthermore, the Job Stress variable has a positive and significant effect on employee performance. The statistical results of the F test showed that simultaneously the variables Workload and Job Stress had a significant effect on employee performance. The results of the determination analysis showed that the two independent variables in this research were able to explain the fluctuation ofemplovee performance of the Regional Revenue Agency of Sikka Regency by 12.5%.
PERAN KOORDINASI BAPPERIDA DALAM PENYUSUNAN RENCANA STRATEGIS TERHADAP PROSES PERCEPATAN PELAKSANAAN BLUD PADA PUSKESMAS DAN LABKESDA DI KABUPATEN SIKKA Luma, Maria Yuvilanty; Carcia, Maria Silvana Mariabel; Aek, Kristiana Reinildis
Jurnal Review Pendidikan dan Pengajaran Vol. 8 No. 1 (2025): Volume 8 No. 1 Tahun 2025
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v8i1.42089

Abstract

Tujuan utama dari laporan magang ini ialah untuk mengetahui secara terperinci mengenai peran Bapperida dalam penyusunan Renstra dan dampak terhadap penerapan Badan Layanan Umum Daerah (BLUD) pada sektor kesehatan baik dari perspektif manajemen sumber daya manusia (MSDM) maupun ksehatan masyarakat. Kegiatan magang dilaksanakan di bidang Pemerintahan dan Pembangunan Manusia (PPM) pada Badan Perencanaan Pembangunan Riset dan Inovasi Daerah Kabupaten Sikka, yang beralamatkan di Jalan Mawar No, 24, Kelurahan Madawat, Kecamatan Alok, Kabupaten Sikka, Provinsi Nusa Tenggara Timur. Pelaksanaan program magang dilasanakan selama satu semester dimana mulai dari tanggal 02 September sampai dengan 12 Desember 2024. Bapperida memainkan peran strategis dalam penyusunan Renstra untuk percepatan pelaksanaan Badan Layanan Umum Daerah (BLUD) pada keempat Puskesmas dan satu Labkesda. Peran tersebut melibatkan koordinasi lintas sektor, asistensi, dan pengelolaan komunikasi yang efektif antara berbagai pemangku kepentingan.
Potential Economic Value Of Nutritional Content Of Moringa Leaf Tea In Sikka Regency, East Nusa Tenggara Wahyuni, Yuyun; Carcia, Maria Silvana Mariabel; Nunung, Agnes Yuniati; Se’do, Maria; Kopong, Rosalina; Nitit, Daniel Sera
Jurnal Projemen UNIPA Vol 12 No 1 (2025): Januari: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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Abstract

Moringa (Moringa Oleifera) is a plant that is easily found in the surrounding environment and grows in Java, Sunda, Bali, Lampung, Madura, Sulawesi and Flores. In Flores, especially in Sikka Regency, moringa is a plant that is being cultivated. Moringa leaves also contain phytochemicals such as tannins, steroids, triterpenoids, flavonoids, saponins and alkaloids. These compounds have the ability as antibiotics, anti-inflammatory, detoxification and antibacterial drugs. One product that can be developed from moringa leaves is moringa tea. Moringa leaves can be used as a basic ingredient in making tea. In making tea, a drying process is carried out which aims to reduce the water content in the raw materials. This study aims to determine the nutritional content of moringa tea from several places in Sikka Regency so that it can help in the use of moringa as tea. This study was conducted in 3 locations for sampling moringa leaves, namely Talibura District, Alok Timur District and Paga District. The study used descriptive methods and laboratory tests on moringa tea. The results of the study were then compared with the quality parameters of tea according to the Indonesian National Standard (SNI) for tea. The output of the study is a national publication so that the community, especially in Sikka Regency, can use moringa leaves as a drink. The test was carried out at the Food Quality and Safety Laboratory, Faculty of Agricultural Technology, Brawijaya University, Malang. The results of the study showed differences in the nutritional content of moringa tea from the three locations. The highest protein content was in Paga District with a value of 25.86%, the highest fat content was in Talibura District with a value of 4.43%, water content was in Alok Timur District with a value of 8.42%, ash content in Paga District with a value of 8.20% and carbohydrate content in Alok Timur District with a value of 57.08%.
Peran Dinas Pemberdayaan Masyarakat Dan Desa Dalam Meningkatkan Akuntabilitas Dan Transparansi Pengelolahan Keuangan Desa Di Kabupaten Sikka Maria Oktavia Adriani; Yosefina Andia Dekrita; Maria Silvana Mariabel Carcia
Jurnal Projemen UNIPA Vol 13 No 1 (2026): Januari: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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Abstract

This activity aimed to determine the role of the Community and Village Empowerment Office (DPMD) in improving accountability and transparency of village financial management in Sikka Regency. This activity was conducted at the DPMD of Sikka Regency using data collection method through direct observation, interviews, and documentation studies during the implementation of the activity. The results activity show that DPMD has an important role in improving accountability and transparency in village financial management through the implementation of training, guidance and supervision, evaluation and reporting, as well as problem handling. In addition, utilization of the Village Financial System application (SISKEUDES) has become one of the strategic efforts to support information openness and financial accountability of village finances. Nevertheless, several obstacles still exist, such as the limited understanding of village officials regarding village financial management. Therefore, it is necessary to improve the quality of training and supervision on a continuous basis so that vilage financial management will operate effectively, transparently, and accountably.
OPTIMALISASI RETRIBUSI DAERAH DARI SEWA RUMAH DINAS DALAM MENINGKATKAN PENDAPATAN ASLI DAERAH PADA BADAN PENGELELOLA KEUANGAN DAN ASET DAERAH KABUPATEN SIKKA Yohanes Yuaniku; Maria Silvana Mariabel Carcia; Margaretha Yulianti
Jurnal Projemen UNIPA Vol 13 No 1 (2026): Januari: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

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Abstract

This study aimed to analyze efforts to optimize official residence rental retribution as one of the sources of Local Own-Source Revenue (PAD) in Sikka Regency. The main problem identified was the accumulation of official residence rental arrears due to the low awareness of Civil Servants (ASN) in fulfilling their payment obligations. The method used was qualitative, with data collection techniques conducted through observations and interviews during the internship program. The results of the study showed that the Regional Financial and Asset Management Agency (BPKAD) had implemented various strategic measures, such as mapping priority areas in six sub-districts, standardizing rental values through an appraisal team, and implementing a non-cash payment system through Bank NTT based on Sikka Regent Regulation No. 22 of 2024. However, strengthening law enforcement and the digitalization of asset management still need to be improved to minimize arrears
WORKSHOP KEWIRAUSAHAAN: PENGUATAN MOTIVASI UNTUK MENDORONG PERTUMBUHAN DAN PENGEMBANGAN UMKM DI DESA LEWOMADA, KECAMATAN TALIBURA, KABUPATEN SIKKA Maria Silvana Mariabel Carcia; Paulus Juru; Imelda Virgula Wisang; Maria Goreti Mao Tokan; Viktor Eko Transilvanus
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 3 (2025): Volume 6 No 3 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i3.46850

Abstract

Kegiatan Pengabdian Kepada Masyarakat merupakan kegiatan yang dilakukan tim dosen sebagai upaya penerapan Ilmu Pengetahuan dalam meningkatkan kesejahteraan hidup masyarakat. Pengabdian ini bertujuan untuk mengeksplorasi peranan motivasi berwirausaha dan dampaknya terhadap keberhasilan bisnis Usaha Mikro, Kecil, dan Menengah (UMKM) di Desa Lewomada, Kecamatan Talibura, Kabupaten Sikka. Pelaksanaan workshop kewirausahaan: motivasi terkait kewirausahaan menjadi penting, khususnya bagi pelaku Usaha Mikro, Kecil, dan Menengah (UMKM), Desa Lewomada menyikapi hal bahwa pelaku UMKM memiliki potensi besar dalam hal kewirausahaan, namun masih banyak pelaku UMKM yang belum sepenuhnya memahami cara mengembangkan usaha mereka. Peserta workshop kewirausahaan ini, berjumlah 35 orang. Metode yang digunakan dalam kegiatan ini adalah: (1) Pemaparan Materi: Pemaparan tentang konsep dasar kewirausahaan, peluang pasar, serta tantangan yang dihadapi oleh pengusaha UMKM; (2) Diskusi Kelompok: Para peserta dibagi dalam kelompok kecil untuk mendiskusikan tantangan yang mereka hadapi dalam menjalankan usaha dan mencari solusi bersama. (3) Simulasi Bisnis: Mengadakan simulasi untuk memberikan gambaran nyata mengenai proses pengambilan keputusan dalam berbisnis. (4) Motivasi dan Inspirasi: Menampilkan contoh kisah sukses dari pelaku UMKM lokal dan nasional yang telah berhasil mengembangkan usaha mereka. Kegiatan pengabdian ini berjalan dengan baik dan dapat diambil kesimpulan antara lain: (1) Desa Lewomada Memiliki Potensi unggulan yang dapat dimanfaatkan; (2) Desa Lewomada memiliki Produk yang telah diproduksi oleh masyarakat; (3) Masyarakat Desa Lewomada, khususnya Kelompok UMKM terbantukan penguatan motivasi kewirausahaan.
WORKSHOP TRADITIONAL HANDICRAFT: UPAYA PEMBERDAYAAN BAGI WARGA LANJUT USIA DI PANTI PADU WAU Maria Viviana Nurak Lewar; Maria Goreti Mao Tokan; Paulus Juru; Maria Silvana Mariabel Carcia; Cisilia Ayu Wulandari Nuwa; Imelda Virgula Wisang; Maria Nona Dince
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 7 No. 2 (2026): Vol. 7 No. 2 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v7i2.57921

Abstract

Kegiatan Pengabdian Kepada Masyarakat bertujuan untuk melakukan pemberdayaan bagi warga lanjut usia di Panti Padu Wau, Kabupaten Sikka. Adapun bentuk kegiatan pemberdayaan yang dilakukan berupa workshop traditional handicraft. Produk kerajinan (handicraft) berupa bucket bunga, anting dari kain sarung bekas, dan anyaman lontar. Alasan yang mendasari pelaksanaan kegiatan ini yakni pemahaman bahwa warga lansia harus diberdayakan melalui partisipasi aktif dalam komunitas tempatnya berada, penghapusan stigma bahwa lansia merupakan beban, serta dukungan keluarga dan lingkungan agar tetap merasa dihargai dan tidak terisolasi. Pemberdayaan dilakukan dengan memberi peluang kerja atau usaha kecil, sebagai bukti bahwa lansia masih dapat melakukan kegiatan produktif ekonomi kreatif; pembedayaan juga sebagai, kesempatan meningkatkan pemberian dukungan psikologis dan sosial untuk menjaga kesehatan fisik maupun mental lansia. Peserta traditional handicraft ini, berjumlah 25 orang lansia. Metode yang digunakan dalam kegiatan ini adalah: (1) Pemaparan Materi tentang traditional handicraft; (2) Pendampingan Praktik: para lansia dibagi dalam kelompok kecil untuk mendapatkan pendampingan secara intensif dari tim (3) Motivasi dan Inspirasi: Kegiatan ini dimaksudkan untuk memberikan semangat dan saling menginspirasi antara perserta dan tim. Kegiatan ini berjalan dengan baik dan dapat diambil kesimpulan antara lain: (1) Para lansia sangat antusias dengan kegiatan yang dilaksanakan; (2) Para lansia dapat memproduksi beragam produk traditional handicraft; (3) Para lansia mendapatkan motivasi dan inspirasi sekaligus mendapat manfaat dalam upaya pemberdayaan dan pewujudan successful aging bagi para lansia.
Strategi Pengembangan Sumber Daya Manusia dalam Meningkatkan Kualitas Pelayanan Guest House di Kecamatan Kewapante Kabupaten Sikka Maria Silvana Mariabel Carcia; Anjeliana Grengan; Yunita Densiana; Plasidius Yulianus Aldiyano
JPMNT JURNAL PENGABDIAN MASYARAKAT NIAN TANA Vol. 4 No. 2 (2026): April: Jurnal Pengabdian Masyarakat Nian Tana
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

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Abstract

The tourism industry's rapid growth has intensified competition in the accommodation sector, making human resource (HR) quality a decisive factor in guest house service excellence. This study examines the competitive HR characteristics of Rumah Tamu Romana in Kewapante District, Sikka Regency, based on direct field observation. Five key indicators were assessed: competence, adaptability to change, innovation and creativity, integrity and work ethics, and communication skills. Results indicate that staff demonstrate adequate operational knowledge and consistent adherence to standard operating procedures. However, gaps remain in digital technology adoption, particularly online booking systems. Adaptability is satisfactory, supported by open internal communication. Innovation potential exists in room decoration and independent problem-solving. Integrity and discipline stand out as the strongest indicators, with high attendance and guest privacy protection. Communication skills are effective for domestic guests, with basic English competency for international visitors. The study recommends structured training programs, innovation forums, mentoring, and institutional partnerships to develop more competitive HR capabilities.
Co-Authors Aek, Kristiana Reinildis Agnes Obeyane Longge Agustina Berti Agustina Nelly Dua Gleko Andreas Rengga Anjeliana Grengan Apolionarois Loda Teluma Apriliana Ovin Bernadetha Dua Bregun Carol Diego Fernandez Chrispina, Elisabeth Melania Cicilia Ayu Wulandari Nuwa Cisilia Ayu Wulandari Nuwa Cristanto Godfrid Raga Dalmasius Fernando D’Fany Dimas Relino Elisabeth Dua Dian Elisabeth Mitan Elisabeth Osi Nofrita Dua Hanes Elmaria Nona Elsi Ferlina Pora Fransiskus Leta Gewar, Yeremias Blatan Iganasius Damianus Nong Kelvin imelda virgula wisang Kopong, Rosalina Luma, Maria Yuvilanty Lusia Nona Ichang Magdalena Oktaviani Magdalena Silawati Samosir Maksima Sima Muda Margaretha Yulianti Maria Alusia Inpona Maria Anjelina Mono Maria Aprilia Maria Aprilia Maria Ayulina Da Noa Maria Ayuni Nona Melci Maria Benedikta Jawa Liwun Maria Goreti Mao Tokan Maria Handayani Yunita Wale Maria Handayani Yunita Wale Maria Karmelia Wanti Sedhi Maria Mektildis Maria Modesta Missi Mone Maria Nona Dince Maria Nona Dince Maria Oktavia Adriani Maria Septiani Elisa Sugo Maria Viviana Nurak Lewar Maria Yuliana Mariana Gresiani Livince Naggo Mariandus Evanson Sari Melania Bare Hurint Melania Bare Hurint Nitit, Daniel Sera Nona Fani, Fransiska Noviliana Wende Noviliana Wende Nunsio Handrian Meylano Nunung, Agnes Yuniati Pancrasius Carleandro Lera Paulus Juru Paulus Juru Plasidius Yulianus Aldiyano Regi, Yonitha Romana Agnesia Asti Langga Romana Agnesia Asti Langga Ronaldo Erbara Putra Scolastika Lidya Heret Se’do, Maria Viktor Eko Transilvalnus Viktor Eko Transilvanus Vinsensius Ama Muda Violita Magdalena Sing Walter Obon Walter Obon Wohen, Yusni Nona Yasinta Flarida Erviana Yoaclinus De Royan Gilo Ipir Yohanes Amolius Yohanes Yuaniku Yosef Tonce Yosef Tonce Yosefina Andia Dekrita Yosefina Andia Dekrita Yoseph Henrikus Yunita Densiana Yustina Olivia Da Silva Yuyun Wahyuni