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All Journal Komunikator Journal on English as a Foreign Language (JEFL) Jurnal Administrasi Publik : Public Administration Journal Publik (Jurnal Ilmu Administrasi) JWP (Jurnal Wacana Politik) MUHARRIK: JURNAL DAKWAH DAN SOSIAL Journal of Education, Humaniora and Social Sciences (JEHSS) Journal of Social Politics and Governance (JSPG) Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Komunikasi Nusantara Jurnal Komunikasi Nusantara Kebijakan: Jurnal Ilmu Administrasi Jurnal Pendidikan Bahasa Inggris Proficiency Daengku: Journal of Humanities and Social Sciences Innovation Journal of Governance and Administrative Reform Journal of Law, Poliitic and Humanities Journal of Management and Administration Provision Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: Religion Education Social Laa Roiba Journal JIAN (Jurnal Ilmiah Administrasi Negara)
Ana Kumalasari
Universitas Bojonegoro
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Journal : Journal of Management and Administration Provision

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Inclusive Public Service: The Civil Rights in Administrative Service for Disabilities People at Bojonegoro Regency: JEL Classification: H41, H83, I38, J14, D63, K38 Prasetyawati, Putri Indah; Kumalasari, Ana; Musta'ana, Musta'ana
Journal of Management and Administration Provision Vol. 6 No. 1 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i1.826

Abstract

This study aims to analyze the fulfillment of civil rights for persons with disabilities in population administrative services, particularly in the issuance of the Identity Card in Bojonegoro Regency. The research employed a qualitative method with a descriptive-analytical approach. Data were collected through in-depth interviews, field observations, and documentation. The findings indicate that the fulfillment of civil rights for persons with disabilities in administrative services still faces various challenges in terms of accessibility, staff competence, and policy implementation. Public service infrastructure remains insufficiently disability-friendly, policy dissemination is limited, and interagency coordination is not yet optimal. Although positive initiatives such as mobile services and social assistance programs have been implemented, these efforts remain partial and have not fully reached all persons with disabilities. The study concludes that fulfilling the civil rights of persons with disabilities in Bojonegoro Regency requires inclusive administrative service reforms, improved staff capacity, and strengthened cross-sectoral collaboration to ensure justice and equal access for all citizens.
Co-Authors Adil Hassan Ibrahim Afida, Nurul Izzah Ahmad Taufiq Alfiatur Rohmah Alnour Abobaker Mohamed Musa Ardiyansyah, M. Farhan Barotut taqiyah, Barotut Daffa, Ahmad Sultan Dian Nur Afifah Dilbarova, Malika Emovwodo, Silas Oghenemaro Fadia Karella Rismala Faridatul Istighfaroh Garad, Askar Habibi, Ali Mansyur Hamza, Ali Hardianti, Devi Heny Suhindarno Hikmah, Amni Matholiul Hussein Gibreel Musa Ibrahim, Adil Hassan Ida Swasanti Istiqomah, Putri Ana Junadi Khan, Ebrima Kholifatul Muayana, Siti Krisnayanti Aditasari Lestari, Vera Dewi Lukita, Cahyo Mohamed Alamin Ibrahim Yosif4 Mokadam, Ebrahem Muhammad Miftahul Huda Musa, Hussein Gibreel Musta'ana Musta'ana, Musta'ana Musta’ana Musta’ana Mustofa, Mutmainnah Nita Anggraini, Nita Ousman Corr Prasetyawati, Putri Indah Pratama, Arya Raditya Rahimjon, Dilbarova Malika Rahmawati, Devira Eka Ringka Nurvadilla, Dito Rofi'ah, Saifina Alfiyatur Rupiarsieh Safitri, Selvia Dwi Septiana, Vita Nugrah Shofa Hasan, Willy Siti Marfu'ah Sofitasari Sri Kasiami Subandi, Erwan Ubaidillah, M. Faruq Wulandari, Maefa Yunes Mohammed Muthanna Al-Murisi Zirly Ika Putri