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The Principle of Utmost Good Faith in Insurance Following the Decision of the Constitutional Court of the Republic of Indonesia Number 83/PUU-XXII/2024 Evi; Tinambunan, Hezron Sabar Rotua; Jalianery, Joanita
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 24 No. 1 (2025): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v24i2.6940

Abstract

The principle of utmost good faith is the primary foundation of insurance contracts, requiring transparency between the insurer and the insured. This principle ensures contractual fairness by requiring both parties not to conceal material facts that could affect the validity of the contract. The Constitutional Court of the Republic of Indonesia Decision Number 83/PUU-XXII/2024 introduces a new dimension to the application of this principle, particularly regarding the protection of the insured's constitutional rights and the strengthening of insurance companies' transparency obligations. This article aims to analyze the implications of the Constitutional Court's decision on the practice of implementing the principle of utmost good faith, both from a doctrinal and normative perspective. The research method used is normative legal research with a statutory and case-based approach. The results of the study indicate that the Constitutional Court's decision emphasizes the urgency of the principle of utmost good faith as a legal protection mechanism that balances the interests of insurance companies and the rights of the insured.
Perlindungan Konsumen dalam Transaksi Pemesana Hotel Melalui Platform Digital: Analisis Normatif terhadap Kasus Penolakan Layanan oleh Pihak Hotel Indonesia Pekalongan Siregar, Joshua Walker; Farina, Thea; Ali, Nuraliah; Jalianery, Joanita
Jurnal Hukum Lex Generalis Vol 7 No 4 (2026): Tema Hukum Perdata dan Kenotariatan
Publisher : CV Rewang Rencang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56370/jhlg.v7i4.3051

Abstract

This study aims to analyze consumer protection in hotel booking transactions through digital platforms, focusing on a service refusal case involving a hotel in Pekalongan, Indonesia. The research uses a normative approach by examining relevant regulations, including the Consumer Protection Act and provisions governing the rights and obligations of consumers and business actors in digital transactions. The findings show that hotels must act in good faith, provide honest, proper and non-discriminatory services and deliver accurate information. Both the hotel and Traveloka are responsible for consumer losses through full refunds. This study contributes to developing more effective consumer protection policies.