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Pengaruh Beban Kerja dan Dukungan Sosial terhadap Keseimbangan Kehidupan Kerja melalui Stres Kerja pada Pegawai ASN di Kota Serang Yunita, Nurani; Rustandi, Tata; Suadma, Udin
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 3 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i3.10517

Pegawai ASN di Kota Serang saat ini menghadapi tuntutan profesionalisme yang tinggi dalam mendukung berbagai program strategis daerah. Intensitas pekerjaan pada lima Organisasi Perangkat Daerah (OPD) teknis Dinkopukmperindag, DLH, DPUPR, Dishub, dan Satpol PP telah meningkatkan beban kerja lapangan dan administratif secara signifikan. Tekanan pekerjaan yang terus-menerus ini menyebabkan kelelahan fisik maupun mental yang berisiko mengganggu keseimbangan kehidupan kerja para pegawai. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh langsung maupun tidak langsung dari variabel beban kerja dan dukungan sosial terhadap keseimbangan kehidupan kerja. Selain itu, penelitian ini secara khusus menguji peran stres kerja sebagai variabel mediasi yang menghubungkan tuntutan pekerjaan dan dukungan sosial dengan kualitas keseimbangan hidup personal pegawai ASN di lingkungan Pemerintah Kota Serang. Metode penelitian yang digunakan adalah survei kuantitatif dengan pendekatan korelasional. Populasi penelitian mencakup 218 pegawai ASN pada lima OPD teknis Kota Serang, dengan sampel sebanyak 141 responden yang dipilih menggunakan rumus Slovin dan teknik Proportionate Stratified Random Sampling. Data dianalisis menggunakan Structural Equation Modeling berbasis Partial Least Squares (SEM-PLS) melalui perangkat lunak SmartPLS 3.2.9. Hasil penelitian menunjukkan bahwa beban kerja berpengaruh positif signifikan terhadap stres kerja, sedangkan dukungan sosial berpengaruh negatif signifikan. Beban kerja dan stres kerja ditemukan berpengaruh negatif signifikan terhadap keseimbangan kehidupan kerja, sementara dukungan sosial berpengaruh positif signifikan. Pengujian mediasi mengonfirmasi bahwa stres kerja secara signifikan memediasi pengaruh beban kerja dan dukungan sosial terhadap keseimbangan kehidupan kerja. Kesimpulan penelitian ini menekankan bahwa pengelolaan beban kerja yang proporsional dan penguatan sistem dukungan sosial sangat krusial untuk memitigasi stres kerja guna menjaga stabilitas keseimbangan hidup pegawai. Implikasi praktis bagi instansi terkait mencakup perlunya redistribusi tugas lapangan dan reformasi tata kelola internal yang lebih partisipatif. Hal ini diharapkan dapat mereduksi tekanan stres akibat birokrasi yang kaku serta meningkatkan kesejahteraan pegawai.

PENGARUH IMPLEMENTASI SISTEM ENTERPRISE RESOURCE PLANNING (ERP), BUDAYA KERJA DAN KEPEMIMPINAN TERHADAP KINERJA KARYAWAN DENGAN MOTIVASI KERJA SEBAGAI PEMODERASI PADA PERUSAHAAN ALAS KAKI DI PT. PRATAMA ABADI INDUSTRI Susilawati, Ari; Rustandi, Tata; Suadma, Udin
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 01 (2026): Volume 11 No. 01 Maret 2026 Published
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i01.43218

This research is motivated by the declining performance of the footwear industry,which requires companies to improve the effectiveness of human resourcemanagement and operational systems. The purpose of this study is to analyze theeffect of Enterprise Resource Planning (ERP) implementation, work culture, andleadership on employee performance with work motivation as a moderating variableat PT. Pratama Abadi Industri. The study used a quantitative approach with a surveymethod by distributing questionnaires to 220 employees determined using theRoscoe method. Data were analyzed using Structural Equation Modeling–PartialLeast Square (SEM-PLS). The results showed that ERP implementation, workculture, and leadership had a positive and significant effect on employeeperformance. However, work motivation was not proven to moderate the effect ofERP implementation, work culture, and leadership on employee performance. Thisfinding indicates that employee performance improvements are more influenced bydirect system optimization and managerial practices than by the role of motivationas a moderating variable. The results of this study are expected to be aconsideration for company management in formulating policies to improveemployee performance. In addition, this study can be a reference for furtherresearch related to human resource management.Keywords: ERP, work culture, leadership, employee performance

Pengaruh Beban Kerja dan Dukungan Sosial terhadap Keseimbangan Kehidupan Kerja melalui Stres Kerja pada Pegawai ASN di Kota Serang Nurani Yunita; Tata Rustandi; Udin Suadma
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 3 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i3.10517

Pegawai ASN di Kota Serang saat ini menghadapi tuntutan profesionalisme yang tinggi dalam mendukung berbagai program strategis daerah. Intensitas pekerjaan pada lima Organisasi Perangkat Daerah (OPD) teknis Dinkopukmperindag, DLH, DPUPR, Dishub, dan Satpol PP telah meningkatkan beban kerja lapangan dan administratif secara signifikan. Tekanan pekerjaan yang terus-menerus ini menyebabkan kelelahan fisik maupun mental yang berisiko mengganggu keseimbangan kehidupan kerja para pegawai. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh langsung maupun tidak langsung dari variabel beban kerja dan dukungan sosial terhadap keseimbangan kehidupan kerja. Selain itu, penelitian ini secara khusus menguji peran stres kerja sebagai variabel mediasi yang menghubungkan tuntutan pekerjaan dan dukungan sosial dengan kualitas keseimbangan hidup personal pegawai ASN di lingkungan Pemerintah Kota Serang. Metode penelitian yang digunakan adalah survei kuantitatif dengan pendekatan korelasional. Populasi penelitian mencakup 218 pegawai ASN pada lima OPD teknis Kota Serang, dengan sampel sebanyak 141 responden yang dipilih menggunakan rumus Slovin dan teknik Proportionate Stratified Random Sampling. Data dianalisis menggunakan Structural Equation Modeling berbasis Partial Least Squares (SEM-PLS) melalui perangkat lunak SmartPLS 3.2.9. Hasil penelitian menunjukkan bahwa beban kerja berpengaruh positif signifikan terhadap stres kerja, sedangkan dukungan sosial berpengaruh negatif signifikan. Beban kerja dan stres kerja ditemukan berpengaruh negatif signifikan terhadap keseimbangan kehidupan kerja, sementara dukungan sosial berpengaruh positif signifikan. Pengujian mediasi mengonfirmasi bahwa stres kerja secara signifikan memediasi pengaruh beban kerja dan dukungan sosial terhadap keseimbangan kehidupan kerja. Kesimpulan penelitian ini menekankan bahwa pengelolaan beban kerja yang proporsional dan penguatan sistem dukungan sosial sangat krusial untuk memitigasi stres kerja guna menjaga stabilitas keseimbangan hidup pegawai. Implikasi praktis bagi instansi terkait mencakup perlunya redistribusi tugas lapangan dan reformasi tata kelola internal yang lebih partisipatif. Hal ini diharapkan dapat mereduksi tekanan stres akibat birokrasi yang kaku serta meningkatkan kesejahteraan pegawai.

Peran Kepemimpinan Transformasional Dan Dashboard Business Intelligence Dalam Meningkatkan Kinerja Penjualan Melalui Implementasi Lean Operation Pada Industri Manufaktur Alat Berat Muhamad Hilman Fauzi; Ahmad Mukhlis; Udin Suadma
YUME : Journal of Management Vol 9, No 1 (2026)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yume.v9i1.11276

Industri manufaktur alat berat mengalami disrupsi signifikan akibat akselerasi digitalisasi dan intensifikasi kompetisi global. Kondisi ini mengharuskan konvergensi antara kepemimpinan strategis dengan sistem informasi terintegrasi untuk mencapai optimalisasi Performance operasional dalam menghadapi volatilitas pasar dan kompleksitas supply chain. Riset ini bertujuan menganalisis secara empiris korelasi kepemimpinan Transformatif dan implementasi Dashboard Business Intelligence terhadap performansi penjualan dengan Lean Operation sebagai variabel intervening pada salah satu perusahaan manufaktur alat berat di Kabupaten Tangerang. Metodologi penelitian mengadopsi pendekatan kuantitatif melalui Structural Equation Modeling (SEM) dengan teknik analisis jalur. Data primer diperoleh melalui survei terstruktur dan dianalisis menggunakan teknik statistik inferensial. Instrumen penelitian telah melalui proses validasi dan uji reliabilitas untuk memastikan akurasi pengukuran variabel laten yang diteliti. Temuan empiris mengindikasikan bahwa kepemimpinan Transformatif dan Lean Operation menunjukkan signifikansi statistik terhadap performansi penjualan. Sebaliknya, Dashboard Business Intelligence hanya menunjukkan pengaruh signifikan terhadap implementasi Lean Operation tanpa efek langsung pada performansi penjualan. Efek mediasi Dasbor BI terhadap performansi penjualan terkonfirmasi melalui implementasi Lean Operation. Implikasi teoritis penelitian ini menegaskan urgensi kepemimpinan Transformatif dalam optimalisasi performansi penjualan melalui pengembangan role model kepemimpinan. Namun demikian, Dashboard Business Intelligence mengalami limitasi efektivitas akibat periode transisi digitalisasi platform yang belum mencapai maturitas optimal dalam organisasi.Kata kunci: kepemimpinan Transformatif, Lean Operation, Dasbor BI, kinerja penjualan.

THE INFLUENCE OF DIGITAL MARKETING AND PRODUCT ATTRIBUTES ON BRAND IMAGE AND THEIR IMPACT ON THE PURCHASE DECISION OF MOTOR VEHICLE INSURANCE PRODUCTS IN SERANG CITY R. Simo Seto Bagoes Patra Manggala; Sutisna Sutisna; Udin Suadma
PERFORMANCE: Jurnal Bisnis & Akuntansi Vol 14 No 1: Performance: Jurnal Bisnis & Akuntansi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Wiraraja Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24929/feb.v14i1.2649

Consumer purchasing decisions become an important factor in determining the existence of a company. Departing from the increase in numbers, and with various risks of accidents that will make the competition of insurance companies even higher. The purpose of this study is to analyze the factors that influence purchasing decisions for motor vehicle insurance products. The method used in this study uses the SEM (Structural Equation Modeling) method. The data analysis technique uses variance-based structural equation modeling (VB-SEM) through Smart PLS 3 (Partial Least Square) programs and activities. The sampling technique used was purposive sampling. The number of samples can be determined by approximate estimates according to Haire's opinion, so that based on the calculation of the number of samples to be taken as many as 140 people who have motorized vehicles in Serang City. The data sources in this study used primary data in the form of surveys with questionnaire instruments and secondary data sources in the form of documentation studies with observation sheet instruments. The results of the outer model test show that all indicators used are valid because they have a loading factor value > 0.70. The conclusion from the results of hypothesis testing is that 4 hypotheses are accepted and 3 hypotheses are rejected.

Pengaruh Dukungan Keluarga dan Dukungan Sosial Masyarakat Terhadap Penurunan Risiko Residivisme Melalui Program Pembinaan Kepribadian Pada Narapidana di Lapas Serang Prihambodo Dwi Prasongko; Tata Rustandi; Udin Suadma
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 4 (2026): Agustus 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i4.6733

Recidivism is an important indicator in assessing the effectiveness of the correctional system and the success of inmate rehabilitation programs. The high rate of repeat offenses indicates that the process of rehabilitating and social reintegrating inmates has not been fully optimized. This study aims to analyze the influence of family support and community social support on reducing the risk of recidivism through the Personality Development program for inmates at Serang Penitentiary. This study uses a quantitative explanatory approach with a survey method. Primary data were obtained by distributing questionnaires to 130 inmates selected using a purposive sampling technique. Data analysis was conducted using the Partial Least Square–Structural Equation Modeling (PLS-SEM) method to test the direct and indirect relationships between variables. The results show that family support and community social support have a positive and significant effect on the Personality Development program. The Personality Development program has also been shown to have a significant effect on reducing the risk of recidivism. In addition, the development program acts as a partial mediating variable in the relationship between social support and reduced risk of recidivism. The R-square value of 0.821 indicates that family support, social support, and mentoring programs explain 82.1% of the variation in the reduction in recidivism risk. This finding confirms that the success of inmate reintegration is not solely determined by mentoring within correctional institutions but is also significantly influenced by family involvement and social acceptance. Therefore, the synergy between correctional institutions, families, and the community needs to be strengthened to sustainably reduce the risk of recidivism.

The Impact of Employee Competence and Organizational Climate on Service Satisfaction and Its Effect on Trust at the Animal Health Center (Puskeswan) in Serang City Rosy Rostiawaty; Tata Rustandi; Udin Suadma
International Journal of Economics and Management Research Vol. 5 No. 2 (2026): August : International Journal of Economics and Management Research
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i2.778

Public trust in public services is an important factor for the sustainability of service delivery. At the Serang City Animal Health Center (Puskeswan), trust can be developed through service satisfaction, which is influenced by the quality of human resources and the organizational climate. This study aims to analyze the effects of Employee Competence (X1) and Organizational Climate (X2) on Service Satisfaction (Y) and their impact on users’ Trust (Z) at the Serang City Puskeswan. This study employed a quantitative approach using a survey method. The population consisted of 224 service users, and a sample of 144 respondents was obtained, including 118 passive users and 26 active users. Data were collected using a 1–5 Likert-scale questionnaire and analyzed using PLS-SEM with SmartPLS. The results indicate that Employee Competence has a significant effect on Service Satisfaction (β = 0.664; p = 0.000), and Organizational Climate also has a significant effect on Service Satisfaction (β = 0.497; p = 0.000). Service Satisfaction significantly affects trust (β = 0.473; p = 0.000). Employee Competence and Organizational Climate also directly affect trust (β = 0.335; p = 0.000) and (β = 0.293; p = 0.000), respectively. In conclusion, improving employee competence and creating a conducive organizational climate can enhance service satisfaction, thereby strengthening users’ trust

LEGAL EDUCATION ON THE DANGERS OF DRUG ABUSE FOR STUDENTS AND THE COMMUNITY: COMMUNITY SERVICE PROGRAM AT DAARUL HIJRAH ISLAMIC BOARDING SCHOOL, PARAGE VILLAGE, LEBAK REGENCY Fatari Fatari; Akbar Adha Rulloh; Aulia Zahra; Rani Sri Sumarsih; Udin Suadma; Suandi Silalahi; Sulkiah Hendrawati; Sabrawijaya Sabrawijaya
International Journal of Engagement and Empowerment (IJE2) Vol. 6 No. 2 (2026): International Journal of Engagement and Empowerment
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije2.v6i2.284

Drug abuse is a social, health, and legal problem that can threaten the quality of human resources, especially students and the younger generation. This problem requires a preventive approach through increasing knowledge, legal awareness, developing positive attitudes, and community participation. This Community Service (PkM) activity aims to increase participants' understanding of the dangers of drug abuse, its legal consequences, prevention strategies, and the role of the community in creating a safe environment. The activity was carried out at the Daarul Hijrah Islamic Boarding School, Parage Village, Cikulur District, Lebak Regency, Banten, with participants consisting of students and the Islamic boarding school community. The activity method used a participatory community education approach through legal counseling, material delivery, interactive discussions, questions and answers, evaluation, and documentation. The material covered the definition of narcotics, the impact of abuse on health and social life, legal provisions, criminal liability, prevention efforts, and the roles of families, educational institutions, Islamic boarding schools, and the community. The results of the activity showed good participant engagement through participation in discussions and questions related to the risks of drugs and their legal consequences. This activity strengthened participants' understanding, legal awareness, and preventive attitudes. Islamic boarding school-based legal counseling has the potential to be a prevention strategy that needs to be continued through regular education and inter-institutional collaboration.

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