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Performance of the State Civil Apparatus (ASN) at the Population and Civil Registry Office of Supiori Regency Amiruddin Amiruddin; Markus Firdinan Semuel; Rijal Rijal
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.37414

Abstract

This study aims to describe and analyze the performance of the State Civil Apparatus at the Population and Civil Registration Service of Supiori Regency. This research is descriptive with a qualitative approach. With data analysis techniques through observation (observation), in-depth interviews (in-depth interviews), documentation (documentation), and literature studies which include the Performance of the State Civil Apparatus in improving public services at the Population and Civil Registration Office of Supiori Regency. Analysis of the Performance of the State Civil Apparatus (ASN) at the Population and Civil Registry Office of Supiori Regency shows that the performance of employees at the Population and Civil Registration Service has not been good and optimal and really needs to be improved, especially on indicators of timeliness, quality and quantity of services. On the indicator of timeliness which is the focus of the problem in the performance of the employees of the Population and Civil Registration Office in Supiori Regency, the level of discipline of employees is still low in completing their duties. In terms of service quality, it needs to be improved because there is still a lack of supporting facilities and infrastructure, especially existing device technology and there are still public complaints in terms of inadequate service places, in terms of service quantity measured by the level of community satisfaction receiving services is still low and needs to be improved, In addition, the leadership of the Population and Civil Registration Service employees needs to be improved in order to improve the performance of the existing ASN. Factors that affect the performance of ASN in the Population and Civil Registration Service in the Supiori Regency in public services are the productivity of services carried out by employees is very influential on employee performance and it needs to be improved. significant in accordance with applicable regulations. From Responsibility, it still needs to be improved and improved, this greatly affects the performance assessment to measure the level of satisfaction of the community being served, while judging by Accountability, it can be seen that there are still differences in attitudes shown by employees in providing services, where these differences are a form of injustice in providing services to the community, both That's the difference in.
Responsiveness of the Indonesian Ombudsman in Handling Complaints about Maladministration of Police Services of the Republic of Indonesia Abdul Mahsyar; Sitti Mukhlisa Kahar Musakkir; Sudarmi Sudarmi; Adnan Ma'ruf; Rijal Rijal
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.37076

Abstract

The background of this research is the maladministration of Makassar Polrestabes services which can be seen in public complaints to the Ombudsman. The research problem is how responsive the handling of public complaints is. This study aims to determine the responsiveness in handling complaints in accordance with the provisions of the regulations. The approach used is a qualitative method with a phenomenological type, data obtained from informants namely the head and assistants of the RI Ombudsman Representative for South Sulawesi, Makassar Police Chief and staff, and the reporting community. Collecting data through interviews, observation and document review. The Miles and Huberman model interactive data analysis through the process of data reduction, data presentation, and inference/verification. The results of the study found three aspects of service responsiveness, namely input responsiveness, process responsiveness, and output responsiveness. All three have been carried out well based on work patterns that refer to applicable regulations. In the aspect of input responsiveness, the reporting community still complains because it is constrained by administrative and substantive requirements so that the report is not processed to the case register stage. Settlement of public complaints regarding maladministration of Makassar Polrestabes services is resolved with recommendations for clarification, mediation or conciliation, by providing understanding to the public on the service process. To increase responsiveness, the Ombudsman needs to carry out intensive socialization and assistance to parties affected by maladministration.
Pemanfaatan Media Sosial untuk Pelayanan Publik yang Terintegrasi (Kajian Pelayanan Administrasi Melalui Aplikasi Whatsapp di Kantor Kelurahan Karang Mulya Kabupaten Biak Numfor) Rijal Rijal; Hermanu Iriawan; Irwan Irwan; D. Rudolf Leiwakabessy; A. Sahat; Maasi Sigalingging
Jurnal Pengabdian Dharma Laksana Vol 5, No 2 (2023): JPDL (Jurnal Pengabdian Dharma Laksana)
Publisher : LPPM Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/j.pdl.v5i2.28118

Abstract

Perkembangan teknologi sangat mempengaruhi proses pelayanan publik dalam menyelesaikan seluruh aspek dipemerintahan mulai dari skala pemerintahan dari bawah sampai keatas seperti kelurahan Karang Mulya. Pada aspek pelayanan juga pola pelayanan harus berubah dengan memanfaatkan media sosial sebagai alternatif yang tepat dalam melakukan proses pelayanan kepada masyarakat, hal ini juga mempengaruhi perubahan pola pelayanan di Kelurahan Karang Mulya, sehingga hal tersebut dibutuhkan kajian pelayanan administrasi berbasis teknologi dengan aplikasi WhatsApp. Kegiatan pengabdian ini bertujuan untuk memberikan pelatihan kepada perangkat kelurahan dan masyarakat untuk mengoptimalkan media sosial dalam memberikan layanan administratif dan menerima saran, kritik, atau aduan. Kegiatan pendampingan ini dilakukan melalui pertemuan tatap muka terbatas di kantor Kelurahan Karang Mulya dan rumah warga dengan memperhatikan protokol Covid-19. Kegiatan pelatihan ini menghasilkan respons positif dari semua informan, baik dari petugas layanan dan masyarakat pengguna di mana berbagai layanan informasi dapat diakses melalui akun WhatsApp resmi Kelurahan Karang Mulya. Walaupun menu yang tersedia masih terbatas pada dua layanan, yaitu: pelayanan administrasi dan akun sosial media kelurahan, namun diharapkan setelah pelatihan ini, petugas layanan kelurahan mampu mengembangkan sistem ini dengan menambah fitur-fitur lain. Selain itu, inovasi ini diharapkan dapat memantik pemerintah daerah dan nasional untuk memberikan pendampingan teknologi yang lebih maju. Selain itu,   anggaran yang representatif juga perlu ditingkatkan agar setiap unit layanan yang sangat dekat dengan masyarakat ini bisa diberikan dengan optimal.
PENINGKATAN KINERJA PEGAWAI DALAM PELAYANAN ADMINISTRASI DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (PTSP) KABUPATEN BIAK NUMFOR Rijal; Darlin
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 7 No 4 (2021): November 2021
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (98.248 KB) | DOI: 10.25157/moderat.v7i4.2422

Abstract

Penelitian ini bertujuan untuk mengetahui peningkatan kinerja pegawai dalam pelayanan administrasi di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (PTSP) Kabupaten Biak Numfor. Permasalahan yang ditemukan pada penelitian ini adalah terlambatnya pemberian pelayanan yang dirasakan oleh beberapa masyarakat. Penelitian ini menggunakan metode kualitatif dengan tipe penelitian Studi Kasus. Penentuan Informasi dalam penelitian ini dilakukan secara Purposive Sampling yaitu dengan melihat kesesuaian antara calon informan dengan informasi yang dibutuhkan. Teknik Pengumpulan data dilakukan dengan Observasi, Wawancara dan Studi Kepustakaan. Hasil penelitian ini menunjukkan bahwa Kinerja pegawai di kantor Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (PTSP) Kabupaten Biak Numfor masih rendah dimana dalam hal ini dipengaruhi beberapa faktor seperti Faktor Personal/Individu, yang dimana masih banyak pegawai yang kurang dalam penguasaan terhadap penggunaan alat untuk membantu kelancaran pelaksanaan tugas, beban tugas yang tidak merata bagi setiap   pegawai, yang berdampak kurang baik terhadap tugas serta tanggung jawab pegawai   baik   sebagai   aparat   aparatur negara serta pelayanan bagi warga masyarakat, dan untuk Faktor Kepemimpinan dan Faktor Sistem terlihat sudah cukup baik pada Kantor Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (PTSP) Kabupaten Biak Numfor.
Edukasi Stunting dan Peran Mahasiswa Terhadap Percepatan Penurunan Stunting di Kabupaten Biak Numfor A. Masse Dadang; Rijal Rijal; Hepi Hastuti; Sutrimono Sutrimono; Irwan Irwan
Jurnal PADMA: Pengabdian Dharma Masyarakat Vol 3, No 2 (2023): PADMA APRIL 2023
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jpdm.v3i2.29625

Abstract

Secara garis besarnya Kabupaten Biak Numfor merupakan daerah yang cukup pesat dalam perkembangan jumlah penduduk sehingga hal tersebut perlu dipersiapkan generasi yang baik untuk menyongsong masyarakat yang sehat, namun hal itu tidak mudah dikarenakan stunting masih menjadi masalah gizi utama bagi bayi dan anak dibawah usia dua tahun di Papua. Kondisi tersebut akan menghambat momentum generasi yang sehat untuk kedepannya dan itu harus segera dituntaskan. Satu hal yang harus kita pahami bersama adalah stunting itu bisa diatasi atau dikoreksi dimulai dengan program edukasi dan sosialisasi pendampingan kepada mahasiswa diharapkan dapat meningkatkan pemahaman masyarakat tentang pencegahan stunting di tingkat keluarga. Peran dan keterlibatan mahasiswa di perguruan tinggi memiliki potensi dalam melakukan edukasi kepada masyarakat dan dapat mengaplikasikan ilmu untuk pemberdayaan masyarakat. Untuk mendukung program tersebut didasarkan hasil observasi yang telah dilakukan sebelumnya ternyata masih banyak masyarakat yang belum mengetahui stunting di Papua maka dilakukan edukasi dan sosialisasi kepada mahasiswa Institut Ilmu Sosial dan Ilmu Politik Yapis Biak, Kabupaten Biak Numfor sebagai agen perubahan yang nantinya akan menyampaikan informasi kepada masyarakat akan pentingya stunting itu. Olehnya itu pemerintah dalam hal ini BKKBN mempunyai peranan penting dalam melibatkan stakeholder khususnya kepada Perguruan Tinggi yang ada untuk bersinergi dalam menurunkan angka stunting dalam bentuk pencegahan dan penanganan stunting.
STUDI DESKRIPTIF TENTANG EFEKTIVITAS DALAM MENINGKATKAN PELAYANAN PEMERINTAH KAMPUNG DI DINAS PEMBERDAYAAN MASYARAKAT KAMPUNG (DPMK) KABUPATEN BIAK NUMFOR Rijal Rijal; D Rudolf Leiwakabessy
Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Vol 10, No 1 (2023): Dinamika
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/dak.v10i1.10202

Abstract

Pemberdayaan masyarakat menjadi salah satu tolak ukur untuk dapat menilai sejauh mana kemandirian suatu masyarakat, untuk itu sesuai dengan tujuan dalam Meningkatkan Pelayanan Masyarakat di Dinas Pemberdayaan Masyarakat Kampung (DPMK) Kabupaten Biak Numfor sesuai dengan fungsinya sebagai penetapan kebijakan teknis, pemberian dukungan atas penyelenggaraan pemerintahan daerah, pembinaan dan pelaksanaan tugas, pelaksanaan tugas lain yang diberikan oleh bupati/walikota sesuai dengan tugas dan fungsinya.Tujuan Penelitian ini untuk mengetahui Efektivitas dalam meningkatkan pelayanan masyarakat di dinas Pemberdayaan Masyarakat Kampung (DPMK) Kabupaten Biak Numfor berdasarkan studi deskrifitif yakni menggambarkan secara jelas pelayanan yang dilakukan untuk memberdayakan masyarakat kampung dengan baik dan optimal. Metodologi penelitian yang digunakan adalah metode kualitatif. Data yang diperoleh adalah data primer dan sekunder. Adapun teknik pengumpulan data menggunakan teknik wawancara, observasi dan dokumentasi dengan pihak-pihak terkait.Hasil penelitian menunjukkan bahwa Efektivitas dalam meningkatkan pelayanan pemerintah Kampung di dinas Pemberdayaan Masyarakat Kampung (DPMK) Kabupaten Biak Numfor belum berjalan dengan baik. karena Kejelasan tujuan yang hendak dicapai belum terorganisis dengan baik, Kejelasan strategi pencapaian tujuan belum efektif, sehingga pemberdayaan masyarakat kampung hanya berfokus pada visi dan misi pemerintah daerah namun strategi yang dilakukan kurang melibatkan pemerintah kampung dalam meningkatkan pelayanan kepada masyarakat, Proses analisis dan perumusan kebijaksanaan yang mantap belum optimal disebabkan karena sosialisasi kebijakan yang dilakukan kepada pemerintah kampung dan masyarakat kurang efektif sehingga analisis kebijakan kadang tidak sesuai dengan fakta dilapangan, Perencanaan yang matang terlihat baik karena program yang dilaksanakan sudah ada meskipun pelaksanaannya belum efektif. Penyusunan program yang tepat hal ini karena sumber daya manusia dan sarana dan prasarana yang dimiliki belum memadai dalam melaksanakan tugas pokok untuk meningkatkan pelayanan kepada masyarakat. Kata Kunci : Efektivitas, Pelayanan, Pemberdayaan, Masyarakat Kampung
PENGEMBANGAN SOP PELAYANAN ADMINISTRASI PEMERINTAHAN KAMPUNG BERBASIS TEKNOLOGI INFORMASI DI KAMPUNG INOFI Rijal Rijal; Djamil Hasim; Irwan Irwan; Djunaedi Djunaedi; Jusman Jusman
Jurnal Abdimas Bina Bangsa Vol. 4 No. 2 (2023): Jurnal Abdimas Bina Bangsa
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jabb.v4i2.645

Abstract

Development of Standard Operating Procedures (SOP) for government administration services in Inofi Village, Biak Numfor Regency, by utilizing information technology, the aim of which is to increase the efficiency and effectiveness of village government administration services, as well as utilizing the potential of information technology in this process. The process of government administration services in Inofi Village still experiences several obstacles, such as the lack of use of information technology, procedures that are not yet properly standardized, and a lack of training for administrative officers. Therefore, it is necessary to socialize the development of SOPs for information technology-based government administration services. The proposed SOP will include clear steps in the administrative service process, including the use of information technology to support the process. In addition, there will be recommendations for training administrative officers in using the necessary information technology. By implementing the administrative service SOP that has been developed, it is hoped that it can increase the efficiency and effectiveness of government administration services in Inofi Village. The use of information technology is also expected to facilitate access to information for village communities and increase transparency in government processes
OPTIMALISASI PENGGUNAAN SISTEM INFORMASI KEUANGAN DAERAH PADA BADAN PENGELOLA KEUANGAN DAN ASET DAERAH KABUPATEN BIAK NUMFOR Djamil Hasim; Yanes Mirino; Rijal
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 9 No 4 (2023): November 2023
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v9i4.3459

Abstract

The purpose of this study was to determine the optimization of the use of the regional financial information system (SIKD) at the Regional Financial Management Agency (BPKD) in Biak Numfor Regency. This research method uses a case study technique with qualitative descriptive research, data collection techniques through observation, interviews, and documentation. Data analysis techniques include data reduction, data presentation, and drawing conclusions. The results of this study indicate that the Regional Financial Information System at the Regional Financial Management Agency in the Biak Numfor region has not been implemented optimally where the System Quality indicator is inadequate where the existing facilities are inadequate so that it becomes a factor hindering the regional financial management process, on the Information Quality indicator it appears sufficient However, improvements still need to be made so that the accuracy and timely delivery of information is more optimal, the Service Quality indicator is seen to be not optimal due to the lack of network quality support in the use of regional financial information systems, then the User Satisfaction indicator is seen to be quite optimal because it is easily accessible and responded, this is based on previous experience in running existing application systems.
PELATIHAN PENULISAN KARYA TULIS ILMIAH BAGI MAHASISWA PRODI ADMINISTRASI PUBLIK Rijal Rijal; Nasrullah Nasrullah; Abdul Latief Arda; Jusman Jusman; Hermawati Mappiwali; Abdul Rahman; Sitti Sahara Syamel
Jurnal Abdimas Bina Bangsa Vol. 5 No. 1 (2024): Jurnal Abdimas Bina Bangsa
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jabb.v5i1.970

Abstract

Changes in students' mindsets and lifestyles can influence a decrease in interest in writing scientific papers. With advances in technology and the popularity of social media, students tend to be more interested in things that are instant and consumer, thus ignoring the importance of self-development through activities such as writing scientific papers. Writing scientific papers is an important activity in building academic and professional capacity for students in the Public Administration study program. This writing training aims to develop analytical skills, improve communication skills, deepen understanding of public administration, encourage the development of creativity and innovation, and prepare students for careers in this field. By focusing on current and complex issues in public administration, this training provides students with the opportunity to explore and analyze relevant problems, as well as find innovative solutions. Through a structured approach and comprehensive guidance, students are encouraged to write clearly, persuasively and organizedly, so that they are able to convey policy analysis or recommendations accurately and effectively. Thus, training in writing scientific papers becomes a strong foundation for developing the intellectual and professional capacity of Public Administration students, as well as solid preparation to face future challenges in the work environment in the public sector
SOSIALISASI KESELAMATAN DAN KEAMANAN ARUS LALU LINTAS PELAYARAN PADA ALUR PERAIRAN PT.WMI BIAK Dominggus Rudolf Leiwakabessy; Andy Sahat Maasi Sigalingging; Djamil Hasim; Rijal Rijal
Jurnal Abdimas Bina Bangsa Vol. 5 No. 1 (2024): Jurnal Abdimas Bina Bangsa
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jabb.v5i1.980

Abstract

Safety and security of shipping traffic flow is an important aspect in maintaining safe and efficient maritime activities. However, the practice of arbitrarily setting up trawlers or fish catchers in the waterway area traversed by PT WMI Biak ships is faced with serious challenges that can interfere with shipping safety and security. To overcome this problem, a service initiative was conducted through the means of disseminating information or conducting educational sessions by involving resource persons from the Syahbandar and Port Authority Office (KSOP) and the Water and Air Police (Polairud) as well as 30 respondents. Through a series of socialization activities, the surrounding community was given a comprehension of the significance of adhering to safety and security regulations regarding maritime traffic flow. The results showed that there was a question and answer discussion by the community with the resource person on the risk of arbitrary trawling or fishing practices in the waterway, as well as reducing the potential for disruption to shipping activities. This makes if this socialization attracts community interest in contributing to creating a safer, more orderly and sustainable water environment for all parties involved in maritime activities