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Wasiman, Wasiman
UNIVERSITAS PUTERA BATAM
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Journal : Riwayat: Educational Journal of History and Humanities

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Reconstructing Employee Engagement Narratives in Remote Work Cultures through Leadership Micro-Interactions Wasiman, Wasiman
Riwayat: Educational Journal of History and Humanities Vol 8, No 3 (2025): July, Social Studies, Educational Research and Humanities Research.
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i3.47475

Abstract

This study aims to examine how leadership micro-interactions reshape the narrative of employee engagement in the context of remote work cultures. The massive shift towards hybrid and online work patterns over the past decade has challenged the conventional employee engagement model that has relied on physical interactions, organizational structures, and formal interventions from human resource management. Through a narrative qualitative approach, this study analyzed 24 in-depth interviews with employees from the technology sector and creative industries in Southeast Asia who worked remotely. The results of the thematic analysis show that employee engagement in the context of digital work is formed through the presence of micro leadership, such as informal appreciation, empathy conveyed through short messages, providing contextual feedback, and quick responses to emotional and work needs. This interaction, although not formal, is perceived by employees as an indicator of attention, recognition, and psychological presence from the boss. These findings confirm that attachment in remote work culture is formed through narrative mechanisms born from consistent and meaningful micro-relational experiences. The study concludes that in the era of remote work, the role of leaders shifts from managers of structures to facilitators of meaning and emotional connection. This research contributes to the development of engagement theory by emphasizing the importance of micro and contextual approaches in building authentic working relationships, as well as providing practical implications for organizations in designing relevant engagement strategies in the ever-evolving digital work ecosystem.
Co-Authors A.A. Ketut Agung Cahyawan W Agustina Ahmad Fadli Aisyah, Assalamah Amelia, Wulan Anugrah, Fernando Apriani, Ai Arni Yati Anabokay Asman Abnur, Asman Baru Harahap Binton, Binton Celsyanes Cornelya Chang, Dennis Christian Lumban Tobing, Vargo CICI PERMATA SARI David Humala Sitorus Debora Tambunan Dendi Thomas DESSY . dompak, timbul Eky Priyono Erna Noferianti Erni Ratika Sari Br Pakpahan Erni Yanti Natalia evyanto, winda Fathin, Lina Nur Fernanda, Muhammad Fernando, Kelvin Fifi, Fifi Fina, Syahrinda Fitriani Harmita Mukhtar Frangky Silitonga Friendy, Friendy Handoko, Koko HARYANTO . Hellen, Hellen Hendeka Putra Ida Ayu Putu Sri Widnyani Iwan Bipianto Jeli Juliansyah, Roni Juyana Juyana Kellin Kervin Kervin kurnia hardi, mardilla dwi Malau, Bergiat MAULI SIAGIAN Mayesti Mayesti Melianti, Silvia Messy Juliaya Saputri NANDA HARRY MARDIKA Nurrokhmah, Tiama Aulia Nyoman Budhiartha, I Polamolo, Rivaldo Antoni Pramita Studiviany Soemadijo Rahmat Rahmat Realize, Realize Recit Pernanda Rezude Nurita Putri, Yuni Riki Syahyudi Roja Mazalifah Ronald Wangdra rusmitha, rusmitha Samosir, Erina Safitri Santi Saputra, Asron Saputra, Irvan Maulana SELLY SEPTIANA Shelly, Shelly Siagian, Mauli Siagian, Mauli Siallagan, Dwi Natalia Angela Sigalingging, Kesya Agrariani Simanjuntak, Pastima Simanjuntak, Yuni Sinaga, Ledyana Nitami Sipahutar, Lamtumiar Sitorus, David Humala Soemadijo, Pramita Studiviany Solly Aryza Stanley, Stanley Suci Melani, Suci Suhardi Suhardi Sulistyowati, Tussi Sunarto Wage Sutrisno, Hendy Suvianto Wangdra Syahril Effendi Syahrinda Fina Syaiful, Hendra Syaifullah Syaifullah Titik Purwati Ulva Marsiti Vanness Chuang Vendi Vermanto Vincent Vincent Vira Desnita wage, Sunarto Wahyuni Windasari Wangdra, Ronald Wangdra, Yvonne Wibowo, Agung Edy Winnie Frisia Wulandari, Sonya Yuni Rezude Nurita Putri Yvonne Wangdra ZAKIA FADILA Zakrimal Zakrimal