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The Influence of Ethical Climate, Organizational Commitment and Psychological Safety on Ethical Work Behavior in Public Service Agencies Djunaedi Djunaedi; Pande Gde Bagus Naya Primananda; Iwan Henri Kusnadi; Riesna Apramilda
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 3 (2026): Juni 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i3.6374

Abstract

The current research attempts to investigate the aforementioned factors along with several others as they apply to public service institutions: the ethical climate, organizational commitment, and psychological safety. The premise of the study is that these three factors are instrumental in building a transparent, accountable, and public-oriented government service culture. The researchers selected a quantitative explanatory design in which they surveyed 200 civil servants via purposive sampling to collect their data. The data analysis involved confirming the validation, reliability, and classical assumptions first and then applying multiple linear regression analysis to obtain results. The outcome discloses that ethical climate, organizational commitment, and psychological safety significantly and positively influence ethical work behavior. The research contributes on the theoretical level to the literature with regard to the public sector and organizational behavior by providing empirical evidence of the factors influencing the ethical conduct of civil servants. From a practical point of view, the study's outcomes suggest that the integrity, commitment, and psychological safety of the public service agencies' policy and management practices would positively affect the quality of service provided to the public.
Building Community Support For Sustainable Tourism Village Development: The Roles Of Destination Image, Technology Adoption, And Community Capability Pande Gde Bagus Naya Primananda; Putu Indah Hapsari
Journal of Tourism Economics and Policy Vol. 6 No. 3 (2026): Journal of Tourism Economics and Policy (July – September 2026)
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jtep.v6i3.2085

Abstract

This study aims to analyse the influence of destination image and technology adoption on community support, with community capability acting as a mediating variable, in the development of tourism in Tajen Village. The study employed a quantitative approach, involving 203 residents as respondents. The data were analysed using Partial Least Squares Structural Equation Modelling via SmartPLS 4. The research findings indicate that Destination Image has a positive effect on Community Capability and Community Support. Technology Adoption has a positive effect on Community Capability, but has no direct effect on Community Support. Community Capability has a positive effect on Community Support and mediates the relationship between Destination Image and Technology Adoption and Community Support. Mediation in the Destination Image relationship is partial, whilst in the Technology Adoption relationship, mediation is indirect only. These findings suggest that a positive image of the village can directly strengthen residents’ support, whilst technology must first be transformed into community capability. In theoretical terms, this study expands upon the integration of the Resource-Based View and Social Exchange Theory. In practical terms, village authorities need to prioritise community capacity-building and digital literacy support so that technology can deliver tangible benefits for tourism development.
The Effects of Sustainable Marketing Communication, Digital Trust, and Brand Love on Electronic Word-of-Mouth Intention in Mobile Banking Applications Tanti Widia Nurdiani; Mohamad Arif Hernawan; Haris Karyadi; Dede Siti Syamsiah; Pande Gde Bagus Naya Primananda; Flora Grace Putrianti
Journal of Information System, Technology and Engineering Vol. 4 No. 3 (2026): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v4i3.335

Abstract

The objective of this research is to examine the effects of Sustainable Marketing Communication, Digital Trust, and Brand Love on Electronic Word of Mouth Intention of mobile banking application users. The research employed a quantitative approach by conducting a survey to mobile banking app users in Indonesia. A purposive sampling technique was adopted where the respondents were selected based on their active use of mobile banking apps, experience in using mobile banking apps to perform financial transactions and exposure or interaction with the digital marketing communications from the banks they use. The data collection is done by using online questionnaire through google form and the data is analyzed by multiple linear regression. The results show that Sustainable Marketing Communication, Digital Trust, and Brand Love have a good and significant impact on Electronic Word of Mouth Intention. The findings indicate that the emotional attachment of the users to a brand has an important role in their willingness to share positive experiences, recommend, write positive reviews and encourage others to use mobile banking apps. The results also suggest that mobile banking providers need to create strong emotional connections with users, enhance trust in the security and reliability of digital services, and develop credible and consistent sustainability marketing communications to strengthen Electronic Word of Mouth Intention sustainably.
The Influence of Financial Literacy, E-Service Quality, and Brand Reputation on Digital Financial Trust Among Wealth Management Platform Users Rio Haribowo; Anton Nurcahyo; Wahyu Inggar Fipiana; Tyahya Whisnu Hendratni; Pande Gde Bagus Naya Primananda; Pemy Christiaan
Lead Journal of Economy and Administration Vol 5 No 1 (2026): Lead Journal of Economy and Administration (LEJEA)
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/lejea.v5i1.493

Abstract

This study aims to examine the effect of financial literacy, e-service quality and brand image on digital financial confidence of wealth management platform customers. Quantitative methods were used. The research method applied is the survey method with the research subject is a user of the wealth management platform in Indonesia. We used purposive sampling to select respondents who have expertise in using these platforms for investing or managing financial assets and portfolios. Data were collected through online surveys using Google Forms and analyzed using multiple linear regression. The results indicate that financial literacy, e-service quality, and brand image have a positive and significant impact on digital financial trust. This makes credibility, honesty, track record and good impression of the platform provider more important for developing user confidence in digital wealth management services. The findings indicate that banks ought to improve the financial literacy of users, enhance the quality of e-services and maintain the brand image over time in an effort to promote trust and develop long term relationships with customers.
Extending the technology acceptance model to understand continuance intention to use QRIS in Denpasar Pande Gde Bagus Naya Primananda; Ni Putu Ina Trhisnawati Weca; Ketut Winda Pratiwi; Anak Agung Dharma Adi Pratidnya; Ni Made Devi Ratnasari
International Journal of Entrepreneurship and Business  Management Vol. 5 No. 2 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (ADPEBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijebm.v5i2.1938

Abstract

The growing use of QRIS as a digital payment method requires a better understanding of the factors that sustain its use after consumers have gained transaction experience. This study examines the effects of perceived ease of use and compatibility on QRIS continuance intention through perceived usefulness and attitude. A quantitative cross-sectional design was employed. Data were collected through questionnaires from 200 QRIS consumers in Denpasar City selected using purposive sampling and analyzed using Partial Least Squares–Structural Equation Modeling. The results show that perceived ease of use and compatibility positively affect perceived usefulness but have no significant direct effects on attitude. Perceived usefulness positively influences both attitude and continuance intention, while attitude is the strongest direct predictor of QRIS continuance intention. Perceived usefulness mediates the effect of perceived ease of use on continuance intention but does not mediate the effect of compatibility. Attitude mediates only the relationship between perceived usefulness and continuance intention, whereas its mediating roles in the effects of perceived ease of use and compatibility are insignificant. The novel finding reveals that perceived usefulness and attitude sequentially mediate the effects of both perceived ease of use and compatibility on continuance intention. Therefore, QRIS continuance is formed through a sequential cognitive and evaluative process. Service providers should ensure that ease of use and compatibility generate tangible benefits capable of developing positive consumer attitudes
Trust Mediates Perceived Security and Information Quality in Booking Intention Pande Gde Bagus Naya Primananda; Ni Nyoman Suliati; Komang Ayu Trishantika Dewi; Made Ermawan Yoga Antara
Journal of Entrepreneurial and Business Diversity Vol. 4 No. 3 (2026): Journal of Entrepreneurial and Business Diversity (July-September)
Publisher : PT. Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jebd.v4i3.431

Abstract

This study examines the effects of Security and Information Quality on Hotel Booking Intention through Trust among Agoda users. Drawing on the Stimulus–Organism–Response framework, Security and Information Quality are positioned as stimuli, Trust as the organism, and Booking Intention as the response. Data were collected from 102 Agoda users residing in Denpasar who had booked a hotel through the platform within the previous 24 months. The data were analyzed using Partial Least Squares Structural Equation Modeling. The results show that Security positively affects both Booking Intention and Trust, while Information Quality significantly affects Trust but has no direct effect on Booking Intention. Trust has a positive effect on Booking Intention and significantly mediates the effects of both Security and Information Quality. Specifically, Trust provides complementary mediation for the relationship between Security and Booking Intention and indirect-only mediation for Information Quality. These findings reinforce the importance of trust formation in online hotel booking and suggest that Agoda should strengthen transaction security while providing accurate, complete, relevant, and up-to-date hotel information.
The Role of Cultural Entrepreneurship in Sustainable Destination Marketing: Women's Leadership as Driver Sustainability Tourist Culture in Bali Sucandrawati, Ni Luh Ketut Ayu Sudha; Primananda, Pande Gde Bagus Naya
PENG: Jurnal Ekonomi dan Manajemen Vol. 3 No. 3 (2026): Juli-September, Social Innovation and Community Participation for Inclusive and
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/6xtvp641

Abstract

This study aims to analyze the effects of women’s leadership and entrepreneurial culture on sustainable destination marketing, with authentic destination values serving as a mediating variable in cultural tourism destinations in Bali. A quantitative approach with a survey design was employed, involving tourism village managers, tourism business actors, and key stakeholders. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine both direct and indirect relationships among the variables. The results indicate that women’s leadership and entrepreneurial culture have positive and significant effects on sustainable destination marketing, both directly and indirectly through authentic destination values. These findings demonstrate that preserving cultural values, when combined with inclusive leadership, can enhance the competitiveness and sustainability of cultural tourism destinations. The study is limited by its geographical scope, which covers only several cultural tourism villages in Bali. The novelty of this study lies in developing an integrated model that explains the mediating role of authentic destination values in linking women’s leadership and entrepreneurial culture with sustainable destination marketing.
English for the Future: Pembekalan Bahasa Inggris Praktis di SMA N 2 Sukawati A. A. I. Mas Trisnamayuni; I Wayan Ana; Pande Gde Bagus Naya Primananda
Jurnal Pengabdian Masyarakat Vol. 5 No. 2 (2026): Oktober: Jurnal Pengabdian Masyarakat
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/abdimas45.v5i2.7626

Abstract

Practical English proficiency is an essential competency for senior high school students to prepare for higher education and future careers. However, many students still experience difficulties in using English for everyday communication because classroom instruction tends to emphasize theoretical knowledge rather than practical application. This community service program, entitled English for the Future, was conducted to enhance the practical English skills of students at SMA Negeri 2 Sukawati. The program employed interactive learning methods, including material presentation, communicative practice, real-life conversation simulations, group discussions, and learning evaluation through pre-test and post-test assessments. The training was implemented through face-to-face sessions involving senior high school students as the primary participants. The results demonstrated an improvement in students' practical English proficiency, as indicated by higher post-test scores compared to the pre-test. Furthermore, participants showed increased confidence in communicating in English and actively engaged throughout the training sessions. The program also produced several tangible outputs, including a training documentation video, mass media publication, and an intellectual property rights (IPR)-registered educational poster. Overall, the program contributed positively to strengthening students' practical English competencies and may serve as a sustainable community engagement model to support students' academic and career readine.