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JURNAL MANAJEMEN MOTIVASI
Published by Universitas Muhammadiyah Pontianak
ISSN : 20851596     EISSN : 24075310     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen yang memiliki kontribusi signifikan terhadap perkembangan ilmu pengetahuan, pemikiran, profesi dan praktik manajemen
Arjuna Subject : -
Articles 680 Documents
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Pengaruh Kualitas Layanan Logistik terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan pada Pengguna TikTok Shop di Indonesia Lesmana, Nathanael Eugene; Rahayu, Siti; Trisnawati, Juliani Dyah
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.9144

Abstract

This study aims to analyze the effect of logistics service quality dimensions, including order accuracy, order condition, timeliness, and order discrepancy handling, on customer satisfaction and customer loyalty in TikTok Shop. A quantitative approach was employed by distributing questionnaires to 223 respondents. The data were analyzed using PLS-SEM with SmartPLS 4. The results show that all dimensions of logistics service quality have a positive and significant effect on customer satisfaction, and customer satisfaction has a positive and significant effect on customer loyalty. These findings highlight the importance of logistics service quality in enhancing customer experience and competitiveness in the e-commerce market. Keywords: Customer satisfaction; Customer loyalty; E-commerce; Logistics service quality; TikTok shop
Pengaruh Kepedulian Lingkungan dan Persepsi Kontrol Perilaku terhadap Niat pembelian Mobil Listrik dengan Sikap, Norma Subjektif, dan Norma Moral sebagai Variabel Mediasi Eriskha Fridenia Maharani; Tanding Suryandari, Retno
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.9151

Abstract

This study examines the influence of environmental concern and perceived behavioral control on electric vehicle purchase intention, with attitude, subjective norm, and moral norm as mediating variables. The research aims to analyze the direct and indirect effects of these factors on consumers’ intention to purchase electric vehicles in Surakarta. Using a quantitative approach, data are collected through a survey and analyzed using Structural Equation Modeling (SEM). The findings are expected to demonstrate the significant role of environmental concern and perceived behavioral control in shaping purchase intention through psychological and social mechanisms. The study provides implications for policymakers and automotive industries in promoting sustainable transportation. Keywords: Environmental Concern; Perceived Behavioral Control; Attitude; Subjective Norm; Moral Norm; Electric Vehicle Purchase Intention; Theory of Planned Behavior; Sustainable Transportation.
Consumer Satisfaction as a Mediator of the Effects of Food Quality and Price on Repurchase Intention at Hisana Fried Chicken in Palu City Miska Auliyah; Muzakir; Zakiyah Zahara; Farid
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.9152

Abstract

This study examines the effects of food quality and price on repurchase intention, with consumer satisfaction as a mediating variable, at Hisana Fried Chicken in Palu City. Using a quantitative approach, data were collected through questionnaires from 180 respondents selected by purposive sampling. The data were analyzed using SEM-PLS. The results show that food quality and price have positive and significant effects on consumer satisfaction and repurchase intention. Consumer satisfaction also significantly mediates the effects of food quality and price on repurchase intention. These findings highlight the importance of maintaining food quality and appropriate pricing to encourage repurchase intention. Keywords: Food Quality; Price; Consumer Satisfaction; Repurchase Intention
Macroeconomic Factors as Determinants of Property Values in Indonesia Rosyidatul Munawwaroh; Riyanto, Feri Dwi; Hasan, Irmayanti; Salis, Rohmatulloh
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.9158

Abstract

This study examines the effects of Regional Consumption Level (RCL), Gross Regional Domestic Product (GRDP), and Money Supply (MS) on property values in Indonesia, with inflation as a moderating variable. Using panel data from 33 provinces during 2020–2025, the study employs panel regression and Moderated Regression Analysis (MRA). The results indicate that RCL and MS have a positive and significant effect on property values, while GRDP has no significant effect. Furthermore, inflation is unable to moderate the relationships between RCL, GRDP, and MS and property values. These findings suggest that property values in Indonesia are primarily influenced by macroeconomic fundamentals rather than inflation dynamics. Keywords: property value, regional consumption rate, GDP, money supply, inflation, macroeconomics
Pengaruh Pengaruh Soft Skill dan Hard Skil Mahasiswa Terhadap Kesiapan Kerja di Era Revolusi Industri 4.0 Fadia Kasim; Andi Indriani Ibrahim; Syahir Natsir; Buntuang, Pricylia Chintya Dewi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9159

Abstract

This study examines the influence of soft skills and hard skills on students’ work readiness in the Industrial Revolution 4.0 era. Using a quantitative approach, data were collected from 184 Management students at Tadulako University and analyzed through bootstrapping-based multiple regression. The findings reveal that soft skills and hard skills have positive and significant effects on work readiness, both partially and simultaneously, with a contribution of 43.5%. Hard skills are the more dominant predictor. These results suggest that universities should strengthen both soft and hard skills through integrated curriculum development. Keywords: Soft Skills; Hard Skills; Work Readiness; Industrial Revolution 4.0
Effect of Performance Appraisal, Work Culture, and Incentives On Employee Performance In Healthcare Services Gusti A. Wahyudi; Azwardi; Sasti Ferina, Ika
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9164

Abstract

This study examines the effects of performance appraisal, work culture, and incentives on employee performance at Rumah Sakit Bukit Asam Medika (RSBAM). Using a quantitative approach and causal research design, data were collected from 215 employees through a census method and analyzed using multiple linear regression. The results reveal that performance appraisal, work culture, and incentives positively and significantly affect employee performance. Work culture is identified as the most influential factor. These findings suggest that strengthening organizational culture, supported by an objective performance appraisal system and performance-based incentive programs, can enhance employee performance and improve the quality of hospital services.
Efektivitas Inovasi Desain dan Persepi Kualitas Produk Terhadap Keputusan Pembelian Tenun Ikat Sintang Dengan Kepercayaan Konsumen Sebagai Variabel Mediasi di Outlet Datiyu Gaia Mall Viola kalista; Mursalin, Adi; Pratiwi, Windi
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9166

Abstract

This study examines the role of design innovation and perceived product quality in influencing purchase decisions for Tenun Ikat Sintang, with consumer trust as a mediating variable at Datiyu Gaia Mall Outlet. The study aims to analyze the direct and indirect effects among these variables. A quantitative approach was used with purposive sampling involving 136 respondents, and data were analyzed using PLS-SEM with SmartPLS. The results show that design innovation and perceived product quality positively and significantly affect consumer trust and purchase decisions. Consumer trust also significantly mediates these relationships. These findings imply that product design innovation, quality improvement, and trust-building strategies are essential to strengthen consumer purchase decisions.
Dari E-WOM ke Pembelian: Menjelajahi Pengaruh Citra Merek, Kuantitas, dan Kredibilitas di GoFood Muhammad Dafi Aswinda Nasution; Apsari Sugiat, Maria
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.9172

Abstract

This study examines the influence of Electronic Word of Mouth (E-WOM) quantity and credibility on online purchase intention through the mediating role of brand image in the context of GoFood. A quantitative causal research design was employed with structured questionnaires distributed via Google Forms to 384 Indonesian GoFood users aged 18 years and above. Data were analyzed using Partial Least Squares Structural Equation Modeling via SmartPLS 4. Results indicate all six hypotheses are statistically supported. E-WOM quantity demonstrated the strongest effect on EWOM credibility, followed by E-WOM credibility on brand image, and brand image on purchase intention.
The Influence of Brand Image, Price, and Promotion on Purchase Decisions of Teh Botol Sosro Nathanael Napitupulu, S. Kristian; Kartika, Dewi; Lestari, Ade Nadia; Efendi, Nasrul
JURNAL MANAJEMEN MOTIVASI Vol 22 No 2 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i2.9174

Abstract

This study examines the effects of brand image, price, and promotion on consumers' purchase decisions for Teh Botol Sosro in Medan. A quantitative descriptive approach was employed using data from 96 respondents selected through incidental sampling. The data were analyzed using multiple linear regression. The results indicate that promotion has a positive and significant effect on purchase decisions, whereas brand image and price have positive but insignificant effects. Simultaneously, all three variables significantly influence purchase decisions, explaining 64.2% of the variance. These findings suggest that strengthening promotional strategies while maintaining brand consistency and competitive pricing can improve consumer purchase decisions.
Pengaruh Persepsi Kemudahan Dan Manfaat Terhadap Intensi Pembayaran Zis Melalui Platform Digital Dina Cheetah Khairiyah; Nasution, Yenni Samri Juliati; Maidalena
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.9175

Abstract

This study is motivated by the low use of digital payments for Zakat, Infaq, and Sadaqah (ZIS) among university students. It aims to assess the quality of instruments measuring perceived ease of use, perceived usefulness, and intention to use digital ZIS through the Rasch model. A quantitative approach was applied using questionnaire data from students of the Faculty of Islamic Economics and Business, UIN Sumatera Utara, analyzed with IBM SPSS Statistics 30. The results show good model fitness, with all items valid, homogeneous, and model-appropriate. The instrument is valid and reliable. Keywords: Perceived Ease of Use, Perceived Usefulness, Intention, Digital ZIS, Rasch Model

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