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HENGKI TAMANDO SIHOTANG
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hengki_tamando@yahoo.com
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INDONESIA
Jurnal Mantik
ISSN : -     EISSN : 26854236     DOI : -
Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public review of the development of theory, method and applied sciences related to the subject. Jurnal Mantik Penusa is published by Institute of Computer Science (IOCS). Editors invite researchers, practitioners, and students to write scientific developments in fields related to information systems/information technology,Comptuer Science and management science). Jurnal Mantik is issued 4 (FOUR) times a year.
Arjuna Subject : -
Articles 2,151 Documents
Technology adoption as a pathway to financial inclusion in the digital economy: A study of Indonesian SME’s Febriyanti, Intan Rike; Herdiani, Herni; Gunawan, Ce; Zahra, Zalfa Alifah
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6852

Abstract

Financial inclusion remains a pressing challenge for Indonesian MSMEs, with nearly 70% of enterprises still facing limited access to formal financial services. In the era of rapid digital transformation, the digital economy presents an opportunity to reduce this gap by enabling broader access through technology-driven platforms. This study aims to examine the influence of the digital economy on financial inclusion, as well as to investigate the mediating role of technology adoption based on the Technology Acceptance Model (TAM). Utilizing a quantitative research design, data were collected through a validated questionnaire from 350 MSME actors in Sukabumi, Indonesia. Structural Equation Modeling using Partial Least Squares (SEM-PLS) was applied to analyze both the measurement and structural models. The results reveal that the digital economy significantly affects both financial inclusion and technology adoption. Furthermore, technology adoption has a positive and significant impact on financial inclusion, and also serves as a partial mediator between the digital economy and financial inclusion. These findings underscore the critical role of behavioral acceptance in the successful implementation of digital financial services. This study contributes to the development of an integrated framework that combines structural and behavioral perspectives, offering practical insights for policymakers and digital service providers aiming to foster inclusive economic growth through technology-driven financial access.
Product–service system mapping for educational service development in public primary schools Mardhiyah, Wendy Febrianty; Manurung, Primelshaddai Tongguran; Alamsyah, Nanang; Waluyo, Mohammad Rachman
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6853

Abstract

This study was conducted to identify the potential implementation of the Product–Service System (PSS) in primary education and to develop a conceptual model suitable for public elementary schools in urban contexts. The research was motivated by the limited application of PSS within the education sector, despite its extensive utilization in manufacturing and service industries to enhance efficiency, innovation, and customer value. A descriptive qualitative approach was employed to obtain comprehensive insights into actual service conditions, management practices, and resource utilization in SDN Kebon Kacang 05 Pagi. Data were collected using structured questionnaires aimed at analyzing institutional characteristics, resource capabilities, and quadrant eligibility within the PSS framework. The findings revealed that the existing condition of the institution was positioned in Quadrant 11 Pure Service, while the desired development direction pointed toward Quadrants 3, 6, and 20. Based on the analysis, five recommended quadrants were proposed: Quadrant 3 (Advice and Consulting), Quadrant 4 (Product-Related Software), Quadrant 5 (Product Lease), Quadrant 6 (Product Renting/Sharing), and Quadrant 7 (Product Pooling). These quadrants represented strategic opportunities to improve educational service quality through knowledge-based consulting, digital integration, resource efficiency, and collaborative resource sharing. The research concluded that PSS has strong potential to enhance innovation, service quality, and sustainability in primary schools
Developing a Customer Service Communication Model to Enhance Professional Image: A Case Study of Early-Stage Laundry Business Siahaan, Sondang Beatrix; Simbolon, Novi Handayani; Fatma Dwi Jati; Listya, Khanti
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6870

Abstract

While early-stage service business often struggle with brand perception, research on standardized communication frameworks for MSME remains limited. This study develops a customer service communication model designed to bridge the gap between operational service and professional image in early-stage laundry businesses. Utilizing the systematic ADDIE (Analysis, Design, Development, Implementation, and Evaluation) framework, this research employs a comprehensive R&D (research and development) approach to ensure the model is both theoretically sound and practically viable. Grounded in the Osgood-Schramm circular communication theory, this research adopts a a qualitative developmental approach. Through semi-structured interviews, field observation, and data triangulation, this study identifies critical touchpoints in the service communication cycle. The result is a synchronized communication flow and a standardized pocketbook guide tailored for three pivotal interactions: customer drop-off, pick-up, and complaint handling. Beyond its practical utility, this research contributes to service communication literature by operationalizing theoretical models into actionable frameworks for informal business sectors. The findings demonstrate that a structured developmental approach to interpersonal communication serves as a vital catalyst for enhancing service quality and fostering long-term business resilience
Digital first impressions: how personal branding on social platforms drives person–organization fit in Surabaya Sutikno, Vonni Meyra; Kairupan, Daniel Joel Immanuel
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6874

Abstract

Social media is an important element in the digital recruitment process. Digital recruitment no longer only means recruiters assessing applicants, but also developing its function for applicants to do personal branding and assess companies. The urgency of this research arises because there is a need to understand how job applicants behave and market themselves on social media and how it affects person-organization fit in the company. This research aims to fill the research gap by knowing the digital behavior of job applicants in building personal branding on social media and its impact on the perception of the fit of their own values with the intended company. This research method uses a quantitative approach with a survey method. Sampling was carried out using the purposive sampling technique to 200 job applicants in the city of Surabaya who had or were applying for jobs and were actively using professional social media such as LinkedIn. The analysis was carried out with SPSS through validity and reliability tests, descriptive analysis, Pearson correlation, and multiple linear regression. This research is expected to make a theoretical and practical contribution in understanding the influence of personal branding development on the Person-Organization Fit felt by applicants in digital recruitment. In addition, the results of this research are also expected to be a reference in the development of effective personal branding strategies for applicants as well as social media-based employer branding and digital recruitment strategies for companies
Sustainable tourism village development strategy to improve community welfare through a balanced scorecard approach in jombang regency Mas’adah, Mas’adah; Sayyid, Mokhtar; Wiratama, Dadang; Firmasyah, Nano; Rochmi, Sharita Aulia
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6879

Abstract

The purpose of this study is to analyze and formulate an effective sustainable tourism village development strategy to improve the welfare of the community in Jombang Regency, especially through the Balanced Scorecard approach. The method in this study uses a qualitative case study approach. This study focuses on finding facts about a social phenomenon. Data analysis uses Miles Huberman's qualitative analysis consisting of data reduction, data presentation, and conclusions. The results of the study include four sustainable tourism village development strategies using the Balanced Scorecard approach, namely: 1. The Financial Perspective shows that the contribution of Pandansili tourism to PADes has begun to be seen with an increase in income of around 25%, but there is still a need for diversification of income sources. 2. The Customer Perspective confirms that visitor satisfaction is quite good (78%), but there is still a need for improvement in tourism services. 3. The Internal Business Process Perspective reveals that although BUMDes Maju Sejahtera has had a management SOP, its implementation is not optimal. Service digitalization is needed. 4. The Learning and Growth Perspective highlights the limited competency of local human resources in digital management and marketing. Development strategies should focus on training, empowering the younger generation, and innovating tourism products. In conclusion, overall, the application of the Balanced Scorecard approach provides a comprehensive strategic framework in describing the direction of sustainable development of Pandansili Tourism Village, by balancing financial aspects, visitor satisfaction, internal processes, and human resource development
Market basket analysis of fresh fruit retail using the apriori algorithm: identifying purchasing patterns and popular products Ismaunun, Syoba; Trikartika, Selsa; Candra Nursari, Sri Rezeki; Muflih Az Arianto, Muhammad Abiyu
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6900

Abstract

The fruit retail sector continues to grow; however, most market basket analysis studies focus on non-perishable products, while fresh fruit retail remains underexplored despite its perishable and demand-volatile characteristics. This lack of empirical evidence often leads to inefficient stock management, inventory spoilage, and frequent stock-outs. This study addresses this research gap by applying the Apriori algorithm to analyze purchasing patterns and identify popular products in fresh fruit retail. The dataset consists of 50 sales transactions involving 25 fruit items collected from a single retail store. A minimum support threshold of 30% and a minimum confidence threshold of 60% were used to generate association rules. The results show that Citra Guava and Matoa are the most popular fruits, each with a support value of 62%. Several strong association rules, including Citra Guava–Matoa and Deli Guava–Matoa, exhibit confidence values above 80% and lift values greater than 1. These findings indicate that purchasing patterns in fresh fruit retail are relatively simple and concentrated. This study contributes by extending the application of market basket analysis to perishable product contexts and providing data-driven insights to support inventory planning and promotional strategies in fruit retail
Production cost analysis of Loush Bath exfoliating soap honeymon variant using the full costing method in 2025 Santika, Nala Ratri; Gandhy, Abel; Zaini, Oktori Kiswati
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pricing in micro, small, and medium enterprises (MSMEs) in the personal care sector is often based on estimates or market conventions without systematic production cost calculations, potentially resulting in prices that do not reflect the actual cost structure of the business. Previous studies have generally discussed the calculation of the Cost of Goods Sold (COGS) using the full costing method descriptively, but have not explicitly linked it to the evaluation of selling price feasibility and theoretical implications for cost-based pricing. Therefore, the gap in this study lies in the limited studies that integrate COGS calculations with an analysis of the rationality of selling prices in small-scale personal care MSMEs. This study aims to calculate COGS using the full costing method and evaluate the suitability of the selling price at Loush Bath MSME for the Honeymon variant of Exfoliating Soap. The study uses a quantitative descriptive method with a case study approach. Data were obtained through observation of the production process, structured interviews with the owner and production team, and documentation of production costs, including raw materials, direct labor, and overhead costs. The results show that the total production cost is IDR 1,628,561 with a production volume of 120 units per month, resulting in a COGS of IDR 13,571 per unit. Based on these results, the selling price of IDR 20,000 is considered economically adequate, able to cover all production costs, and provide a competitive profit margin. The originality of this study lies in the integration of full costing-based COGS calculations with the evaluation of selling price feasibility as a basis for pricing decisions in personal care MSMEs. Theoretically, this study contributes to strengthening the relevance of the cost-based pricing approach in small-scale MSMEs and confirms the role of full costing as a normative basis for rational and sustainable pricing
The Role of Human Capital Investment In Economic Growth: Evidence From Cross-Country And Regional Studies Hutabarat, Indra Setiawan; Hutabarat, Sinta Veronika; Siregar, Mira Yosefa; Zelani, Danu Irwan; Suganda, Hikmah Anum
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6921

Abstract

This study analyzes the effect of human capital investment on economic growth using a quantitative econometric approach based on panel data analysis. Economic growth is a crucial indicator of development, reflecting a country’s ability to improve welfare and productivity. In recent years, human capital—represented by education level and labor quality—has gained increasing attention as a key driver of sustainable economic growth. This research aims to examine the contribution of human capital to economic growth while controlling for physical capital formation, labor force participation, and income inequality.The study employs secondary data collected from official statistical sources covering several regions over a specific period. Panel data regression techniques are applied to capture both cross-sectional and time-series variations. The estimation includes Pooled Ordinary Least Squares, Fixed Effects Model, and Random Effects Model, with model selection determined through Chow and Hausman tests. Classical assumption tests are conducted to ensure the validity and robustness of the model.The empirical results indicate that human capital investment has a positive and statistically significant impact on economic growth. Regions with higher levels of education and labor quality tend to experience faster economic growth. Conversely, income inequality shows a negative relationship with economic growth, suggesting that unequal access to human capital may hinder long-term development. These findings emphasize the importance of inclusive human capital policies to support sustainable and equitable economic growth.
Electric vehicles and smart traffic systems as urban emission solutions: an analysis of jakarta within the SDG framework Dachi, Ichsan Azis; Sinambela, Rismen
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6932

Abstract

Jakarta, as one of the largest metropolitan cities, faces significant environmental pressures due to urbanization and high vehicle volumes. This paper examines technological innovations in sustainable transportation in Jakarta, aiming to fundamentally reduce carbon emissions and improve energy efficiency. Technologies such as electric vehicles (EVs), alternative fuels, and intelligent traffic management systems (ITS) offer potential solutions to address the city's chronic air pollution and congestion issues. However, the implementation of these technologies faces significant challenges such as limited charging infrastructure, high initial implementation costs, and the complexity of integrating with existing public transportation systems. An in-depth analysis was conducted to compare the existing situation with the targets of Sustainable Development Goals (SDGs) 7 (Clean Energy) and 11 (Sustainable Cities), identifying significant gaps in achieving these targets, particularly in the use of renewable energy and improving air quality. The study concludes that while these technologies offer a promising pathway, successful adoption relies heavily on strong policy commitments, strategic investments, and collaboration among transportation institutions to achieve truly sustainable urban mobility
Classification of regional language diversity in the maluku region using decision trees Tomhisa, Ghyovanno Godlif; Latuny, Wilma; Makaruku, Yoakhina Nicole; Manuhuttu, Jermias Victor; Hawurubun, Hendri
Jurnal Mantik Vol. 9 No. 4 (2026): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v9i4.6935

Abstract

Regional languages are an important part of cultural heritage that reflect the identity, values, and character of a community. In Maluku Province, there is a high degree of linguistic diversity because the region consists of many islands with different community characteristics. However, the passage of time, modernization, and population mobility have led to a decline in the number of speakers in some areas, threatening the extinction of a number of regional languages. This study aims to classify and visualize the diversity of regional languages in Maluku Province using the Decision Tree algorithm. This method was chosen because it is capable of recognizing patterns and relationships between variables, such as region, number of speakers, and language vitality. The research data was obtained from the compilation of the Language Agency and field observations, then processed using Python with the help of the pandas, scikit-learn, matplotlib, and Streamlit libraries to produce an interactive analytical dashboard. The results showed that regional languages on Seram Island, such as Tana, Alune, and Wemale, had higher vitality levels than languages in other regions. The Decision Tree model built was able to classify language status with an accuracy rate of 92%. The resulting visualization provided a clear picture of the actual condition of regional languages in Maluku and could be used as a basis for regional language preservation and development efforts by local governments.

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