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Dinasti International Journal of Education Management and Social Science

DIJEMSS
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Published by Dinasti Publisher

ISSN : 26866358 EISSN : 26866331 DOI : https://doi.org/10.31933/dijemss

Core Subject : Education,

Education

Dinasti International Journal of Education Management and Social Science (DIJEMSS) is the scientific journal of educational and social science research published since 2019 by Dinasti Publisher. Dinasti International Journal of Education Management and Social Science (DIJEMSS) articles which contribute to the understanding, theoretical development, theoretical concept and implementation of theories of education al any levels. This Journal publishes Original Research Articles, Review, Short Communications, Essays and Case Studies within the whole field of Education and Social Science their related and applied fields.

Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)

Articles 1,349 Documents

115 116 117 118 119

The Role of Omni-channel Integration in driving Customer Satisfaction and Loyalty in Indonesia E-commerce Fernando, Antonius; Siagian, Sandra Louis; Muthia, Tsabita Indah; Setiowati, Rini
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5554

The rapid growth in consumer expectations and the increasing demand for online shopping have necessitated the integration of distribution systems that can serve customers seamlessly across multiple channels. Despite its potential, implementing an effective omni-channel system presents various challenges, particularly in aligning operations with the values perceived by customers. Addressing this issue, the present study—titled “The Role of Omni-channel Integration in Driving Customer Satisfaction and Loyalty in Indonesia E-commerce”—seeks to contribute to the expanding literature on omni-channel strategies. Specifically, the study aims to empirically examine the relationships between omni-channel order fulfillment integration, integration quality, perceived omni-channel value, customer satisfaction, and customer loyalty. The data analysis uses the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS) to explore these relationships. The findings indicate a positive relationship between omni-channel integration and customer satisfaction, while the quality of omni-channel integration is also positively associated with customer loyalty.

Proposed Improvements of Air Conditioner Preventive Maintenance In The Coal Mining Industry By Utilizing DMAIC Methodology Rahmawati, Isadora; Wibisono, Dermawan
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5555

The air conditioner (AC) serves as an enabling facility to support the continued operation of coal mining activities at PT Bukit Asam, Tbk (PTBA) Tanjung Enim site, particularly at the substation, mine switch station, server room, and other work facilities. Although Preventive Maintenance (PM) of AC has been fully implemented every month, the Corrective Maintenance (CM) rate remains high. This research aims to determine the causes of the high number of work orders (WO) for CM in AC, how to design an appropriate PM and CM schedule that can be implemented to be more effective in reducing failure rates, and recommendations that can be propose to improve the reliability of AC systems in coal mining areas. The method used is the DMAIC (Define–Measure–Analyze–Improve–Control) approach, combined with FMEA (Failure Mode and Effects Analysis) and risk-based maintenance principles. Data was analyzed from the monthly report, work order history from July to December 2024, observations, and semi-structured interviews with related management and users in the operational department. Research findings indicate that 55% of activities are non-value-added, while only 45% of activities are value-added. FMEA analysis identified several failure modes, including filters that easily become dirty, the lack of PM monitoring and evaluation, not yet to conduct an environmental risk assessment for air conditioner maintenance on the mining site, and the movement between departments is far away. The implementation of risk-based maintenance for work order CM, from January to June 2025, has classified risks into high, moderate to high, moderate, and low to moderate risk locations that directly impact operations, and has positive results with a sigma level increasing from 2.88 to 3.29. Propose improvement recommendations include reorganizing the PM schedule by location and implementing digital tagging forms for units to report maintenance activities.

The Effect of Work Motivation and Career Development on Employee Work Productivity at PT Hartono Istana Teknology (Polytron) Radjiky, Anetta Mutiara; Murwanti, Sri
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5558

This study aims to analyze the effect of Work Motivation and Career Development on Employee Productivity at PT Hartono Istana Teknologi (Polytron). The population of this study is all employees, with a sample of eighty two respondents with predetermined criteria. The research used a quantitative approach with primary data obtained from questionnaires distributed via Google forms. The sampling technique used purposive sampling, while data analysis was conducted through validity, reliability, classical assumptions, multiple linear regression, t-test, F-test, and coefficient of determination tests. The results of the study indicate that Work Motivation has a positive and significant effect on Work Productivity, as does Career Development. Simultaneously, both variables have a significant effect on Work Productivity.

The Effect of the Green Shipping Campaign and Greenhouse Gas Emission Reduction Policy on Electric Vessel Procurement Mediated by Shipowner Perceptions: A Case Study at PT Pertamina Trans Kontinental (2025) Matagiwa, Parabil; Agusinta, Lira; Simarmata, Juliater
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5559

Maritime transportation activities contribute to Greenhouse Gas (GHG) emissions. IMO adopted MARPOL Annex VI to prevent air pollution from ships. Several countries in the world have initiated the use of electric ships as a form of campaign. The Indonesian government also shows its commitment to reducing GHG emissions and encourages the use of electric transportation in the transportation sector. The government issued various policies supporting the use of electric transportation. However, electric transportation in Indonesia is still dominated by the land sector. The adoption of electric ships for some shipowners is still only a discourse that has not been realized, one of which is PT Pertamina Trans Kontinental (PTK). This study aims to analyze the influence of green shipping campaigns and GHG emission reduction policies on the procurement of electric ships mediated by shipowner perceptions. The method used is mixed methods with PLS-SEM analysis to 97 respondents followed by interviews with 5 informants determined by purposive sampling. The results show that green shipping campaigns have a significant effect on shipowner perceptions, and GHG emission policies have a significant effect on the procurement of electric ships. However, the relationship between green shipping campaigns and ship procurement and GHG reduction policies on perceptions is equally insignificant. Shipowner perceptions significantly mediated the effect of campaigns on electric ship procurement, but not the effect of GHG emission reduction policies. The implementation of electric ships in PTK is hampered by technical, operational, economic, regulatory, and sustainability awareness factors.

Development of A Handcycle for The Disabled Based on Alternative Materials and Sustainable Electricity Using The Vdi 2221 Method To Improve Ergonomics and Energy Efficiency Arifiansah, Arifiansah; Anwar, Syahrul; Maryadi, Maryadi; Sari, Mulyani Indah; Fauziah, Dita Anggun; Asyroflie, Farrel; Wijaya, Adje
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5560

Handcycle is a transportation device in the form of a tricycle controlled by the rider’s arms through a chain and crank transmission. This research aims to design and develop a handcycle prototype for people with disabilities by applying the VDI 2221 systematic design method. The innovation focuses on using 6061 aluminum as the main frame, reducing weight by 46.6% compared to ST 37, and an ergonomic seat designed based on anthropometric data. To support mobility, the system integrates a 36 Volt/350 Watt a BLDC motor powered by a 36-volt, 10-Ah lithium-ion battery. This configuration theoretically enables a range of ±25–30 km per charge with a maximum speed of 45 km/h. A 300 WP solar panel is also employed as a renewable energy source, enhancing sustainability. The product development follows four main VDI 2221 stages: needs analysis, concept design, design development with CAD details, prototyping, and testing. The result is a handcycle prototype that combines ergonomics, efficiency, and eco-friendliness, offering a practical mobility solution for people with disabilities while promoting renewable energy utilization. This study demonstrates how lightweight materials and sustainable electrical systems can significantly improve assistive transportation technology.

Analysis of Factors Determining Zero Inadmissible Passenger Taufik, Emil; Sari, Mustika; Abdurachman, Edi
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5564

This research aims to analyze the determining factors of passenger readiness towards zero inadmissible passengers. The research was conducted on Qatar Airways passengers using quantitative methods with sample consists of 200 passengers. Data were collected using a survey instrument based on 5 point likert scale. The research used structural equation model analysis technique with evaluation using inner and outer model. The results concluded that Travel Experience had no effect on Self Awareness. Regulation Knowledge has a significant effect on Self Awareness. Information has no effect on Self Awareness. Risk Knowledge has no effect on Self Awareness. Self Awareness has no effect on Readiness. Travel Experience has a significant effect on Readiness. Risk Knowledge has a significant effect on Readiness. Travel Experience does not have an indirect effect on Readiness through Self-Awareness. Regulation Knowledge has an indirect influence on Readiness through Self-Awareness, while Risk Knowledge does not on Readiness through Self Awareness. Risk Knowledge does not have an indirect effect on Readiness through Self Awareness

The Influence of the Discovery Learning Model on Students' Mathematical Problem-Solving Ability Nurjanah, Egi Annisa; Sampoerno, Pinta Deniyanti; Hidajat, Flavia Aurelia
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5567

These findings are useful for evaluating the impact of the Discovery Learning (DL) model on students' mathematical problem-solving skills. This was conducted using a Systematic Literature Review (SLR) approach. Of the 30 articles found, 19 were selected based on topic relevance and publication years 2021–2025. The findings demonstrate that the use of problem-solving models has a positive impact on students' analytical skills, conceptual understanding, learning interest, creativity, and activeness. Combined with learning media, tailored to learning styles, and considering student characteristics such as resilience and personality, DL increases its effectiveness. Furthermore, recent research shows that DL is relevant for application across various teaching materials and educational levels. Furthermore, DL has the ability to overcome the shortcomings of conventional approaches, which tend to be passive. Therefore, Problem Solving Skills can be used as a useful alternative teaching module to help students acquire mathematical skills appropriate to the modern era.

A Collaborative Approach in Teaching Descriptive Text Writing: A Study on Grade 10 Students of ESTV-IT 28 Novembro Dili Timor Leste Saramento Morais, Francisco; Widia, Ida; Sundusiah, Suci
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5579

This study aims to explore the implementation of a collaborative approach in teaching descriptive text writing to grade 10 students in one of the public schools ESTV-IT 28 Dili Timor Leste. The problem behind this study is the students' low ability to write descriptive text effectively, which is characterized by a lack of ideas, poor paragraph structure, and weak use of vocabulary. The collaborative approach is believed to address these problems. by providing space for students to discuss, give feedback, and build mutual understanding in the writing process. This research used a qualitative approach with a case study method. Data were collected through classroom observations, in-depth interviews with teachers and students, and document analysis in the form of student writing results and learning tools. The results show that the implementation of collaborative approach can increase students' involvement in the learning process, strengthen critical thinking and cooperation skills, and produce more structured and expressive writing. Despite challenges such as unequal participation in groups and time constraints, teacher mentoring strategies and the use of peer feedback proved effective in supporting the collaborative process. This study makes an important contribution to the development of collaboration-based writing teaching strategies, especially in descriptive text learning. The results of this study are expected to be a reference for teachers in designing learning that is contextual, participatory, and in accordance with the needs of 21st century students.

Teacher-Student Interaction in English Language Learning: A Case Study of A Fourth-Grade Student with Speech Delay at Binari Green School Rahmawati, Rahmawati; Rafiqa, Syarifa; Juhana, Juhana
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5590

This study aims to describe the forms of interaction between teachers and 4th-grade students with speech delay in English language learning, analyze the influence of such interactions on students' speaking abilities, and identify the instructional challenges faced by teachers in inclusive classrooms. A qualitative case study approach was employed at Binari Green Primary School in Tarakan, North Kalimantan. The subject was a 10-year-7-month-old male student diagnosed with speech delay by a psychologist. Data were collected through classroom observations, semi-structured interviews, documentation, and pre- and post-assessments. The findings revealed that teacher-student interactions were consistent and supported by multimodal strategies such as visual aids, modeling, guided questioning, and collaborative activities. These structured interactions positively influenced the student's oral English proficiency by reducing affective barriers, enhancing confidence, and providing necessary scaffolding. However, challenges were encountered, including limited verbal responses, public speaking anxiety, and the need for individualized teaching approaches. The study concludes that fostering inclusive, adaptive, and student-centered interactions is crucial for promoting English language development in students with speech delay.

Analysis Implementation Safety Management System Oil and Gas and Safety Culture That Influence on Safety Performance and Worker Motivation To Work Safely Jasmadi, Jasmadi; Sugiarto, Sugiarto; Ramli, Soehatman
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5598

The offshore oil and gas industry is a high-risk work sector that requires a strict occupational safety system and a strong safety culture. This study aims to analyse the effect of the implementation of the Oil and Gas Safety Management System (SMKM) and safety culture on occupational safety and health (OHS) performance, as well as worker motivation to work safely in the Wellhead Central Processing Platform (WHCPP) construction project on the Hidayah Project in 2025. The study employs an associative quantitative approach, utilizing a survey method by distributing questionnaires to project workers. The independent variables consist of SMKM and Safety Culture, which have five main dimensions, while the dependent variables include OHS Performance and Worker Motivation. Data analysis was conducted using multiple linear regression to examine the partial and simultaneous effects of the variables. The study's results are expected to provide an empirical picture of the effectiveness of SMKM implementation and the contribution of each dimension of safety culture to enhancing OHS performance and worker motivation. These findings are expected to be the basis for recommendations for project management and stakeholders in strengthening safety programs and building a safe work culture in the oil and gas industry.

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Editorial Address Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan

Location Kota tangerang selatan, Banten INDONESIA

Abstract

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Contact Name
Ebit Bimas Saputra

Contact Email
-

Phone
+6282287504359

Journal Mail Official
dinasti.info@gmail.com

Editorial Address
Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan

Location
Kota tangerang selatan,

Banten

INDONESIA