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Dinasti International Journal of Education Management and Social Science

DIJEMSS
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Published by Dinasti Publisher

ISSN : 26866358 EISSN : 26866331 DOI : https://doi.org/10.31933/dijemss

Core Subject : Education,

Education

Dinasti International Journal of Education Management and Social Science (DIJEMSS) is the scientific journal of educational and social science research published since 2019 by Dinasti Publisher. Dinasti International Journal of Education Management and Social Science (DIJEMSS) articles which contribute to the understanding, theoretical development, theoretical concept and implementation of theories of education al any levels. This Journal publishes Original Research Articles, Review, Short Communications, Essays and Case Studies within the whole field of Education and Social Science their related and applied fields.

Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)

Articles 1,188 Documents

115 116 117 118 119

Factors Influencing Quiet Quitting: An Exploration of Work Stress as a Moderating Variable Gede Marta Pratama, Anak Agung; Sri Subawa, Nyoman
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5602

The phenomenon of quiet quitting has gained attention as it reflects employees’ tendency to perform only basic tasks without additional involvement. This study aims to analyze the influence of job burnout, workplace bullying, and work conflict on quiet quitting, while exploring the role of work stress as a moderating variable. A quantitative approach was employed, with data collected through questionnaires distributed to respondents from various sectors. The findings reveal that job burnout, workplace bullying, and work conflict have a positive and significant effect on quiet quitting. Furthermore, work stress was found to moderate the relationship between these factors and quiet quitting, where higher levels of stress amplify the negative impact of burnout, bullying, and conflict on employees’ tendency to engage in quiet quitting. These results emphasize the importance of stress management and workplace climate improvement to reduce the potential occurrence of quiet quitting within organizations.

Crab Mentality in Higher Education: A Phenomenological Exploration of Its Implications for Human Resource Development Suteki, Mega; Harmawati, Diah
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5610

Crab mentality, often described as a tendency to obstruct or undermine the success of others, poses a significant challenge to collaboration and human resource development (HRD) within higher education institutions. This study employed a qualitative phenomenological approach to explore how academics experience crab mentality, how they interpret and cope with it, and what implications it holds for HRD strategies. Data were collected from 15 purposively selected participants, including lecturers, administrative staff, and unit heads, at university X in Papua, Indonesia, through in-depth interviews, participant observation, and document analysis. The findings reveal that crab mentality manifests through passive-aggressive behaviors, lack of collegial support, resistance to innovation, and the downplaying of others’ achievements. Participants described feelings of isolation, mistrust, and alienation, which undermined their motivation and willingness to engage in collaborative projects. Organizational factors such as hierarchical structures, individual-based promotion systems, and competitive reforms aimed at achieving world-class university status further reinforced the prevalence of crab mentality. Despite these challenges, participants demonstrated coping strategies including endurance, selective collaboration, and seeking support from trusted peers. The study highlights that crab mentality directly contradicts the goals of HRD by weakening professional development, obstructing leadership cultivation, and reducing organizational learning capacity. To mitigate these effects, strategic HRD interventions are recommended, including team-based reward systems, transformational leadership development, structured mentoring programs, and transparent HR policies. These interventions are critical for fostering an academic culture that values collaboration, inclusivity, and innovation, thereby strengthening both institutional cohesion and global competitiveness.

Drivers of Perceived Enjoyment on Purchase Intention in the Fotoyu Application: A Case Study of Running Event Enthusiasts Darma Putra, Anak Agung Wahyu; Sri Subawa, Nyoman; Suidarma, I Made
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5639

The digital transformation of the photography industry is shaped by advancements in artificial intelligence (AI) and the growing role of social media as a medium for interaction and promotion. Fotoyu, an application that integrates facial recognition-based AI with visually appealing design, caters to consumer needs in documenting sports events. This study investigates the influence of AI, social media presence, and visual aesthetics on purchase intention, with perceived enjoyment serving as a mediating variable. A quantitative method was employed by distributing online questionnaires to 240 Fotoyu users who participated in running events in Bali. Data were analyzed using the SEM-PLS approach. The results reveal that all independent variables exert a positive and significant impact on both perceived enjoyment and purchase intention. Moreover, perceived enjoyment fully mediates the effect of AI and partially mediates the effects of social media presence and visual aesthetics on purchase intention. These findings emphasize the pivotal role of perceived enjoyment in shaping users’ purchasing decisions. From a practical perspective, the study highlights the importance of enhancing AI capabilities, implementing effective social media strategies, and optimizing visual design to foster enjoyable user experiences and increase purchase conversions on digital platforms.

Digital Financial Services, Trust in Fintech, and Perceived Security in Influencing User Satisfaction and Continued Usage Intention. A Case Study of Gopay By PT Dompet Anak Bangsa Nurrela, Nisa; Utami, Diah; Maharani, Sella Sakilla; Heikal, Jerry
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5641

This study examines the impact of Digital Financial Services (DFS), Trust in Fintech (TF), and Perceived Security (PS) on User Satisfaction (US) and Continued Usage Intention (CUI) among GOPAY users, a fintech platform operated by PT Dompet Anak Bangsa. Utilizing Structural Equation Modeling with Partial Least Squares (SEM-PLS), data from 322 GOPAY users in Jabodetabek were analyzed to evaluate the relationships between variables. Findings reveal that DFS and PS significantly influence US (β = 0.541, p = 0.000; β = 0.437, p = 0.001), while TF shows no significant effect (β = 0.018, p = 0.916). US significantly mediates the effect on CUI (β = 0.553, p = 0.000). Directly, PS impacts CUI (β = 0.395, p = 0.000), whereas DFS and TF do not (β = -0.116, p = 0.062; β = 0.131, p = 0.230). DFS indirectly affects CUI through US with a total effect of 0.183. These results highlight US as a key mediator in driving CUI, with DFS and PS as critical factors. PT Dompet Anak Bangsa is recommended to enhance service quality, strengthen security systems, and prioritize user satisfaction as a strategic measure to foster user loyalty within the increasingly competitive fintech market.

Analysis of Customer Value and Student Loyalty Mediated by Student Satisfaction in an Accredited Private University's Faculty of Economics: An SEM-PLS Approach Karamang, Ezra; Narimawati, Umi; Suryana, Popo; Suteja, Jaja
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5643

Changes in the landscape of higher education in Indonesia in the last decade have created new challenges for private universities, especially in the Bandung Metropolitan area. Increasingly fierce competition requires educational institutions to be able to provide valuable services to students in order to not only attract prospective students, but also retain them through continuous satisfaction and loyalty. In this context, this study examines the influence of customer value on student loyalty with satisfaction as a mediating variable. The study was conducted at the Faculty of Economics and Business of an Accredited Private University in the Bandung Metropolitan area, involving 400 students as respondents. The sampling technique used cluster proportional random sampling to ensure representation from each university studied. The research instrument was a five-point Likert scale questionnaire, and data analysis was performed using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) approach using SmartPLS version 4.0. The results showed that customer value was significant and positively impacted student satisfaction and directly induced student loyalty. In addition, satisfaction among students was also found to mediate between customer value and loyalty, implying that the experience and value learned through the institution play an important part in solidifying their emotional bond with the campus. High customer value not only increases momentary satisfaction but also has effects on students' commitment to complete their studies, provide positive word-of-mouth, and continue their education at the same university. These findings reinforce empirical evidence that the creation of customer value is the main foundation in building student satisfaction and loyalty. For higher education administrators, the results of this study have practical implications in the form of the need for innovative academic and non-academic service strategies, improved support facilities, and the development of meaningful learning experiences. Thus, private universities are not only able to retain students, but also increase institutional competitiveness amid increasingly dynamic higher education competition.

Analysis of Human, Organizational, And Technological (Hot-Fit) Readiness in Medical Record Digitalization to Support The Implementation of Electronic Medical Record (EMR) at Bhayangkara Hospital Level IV Cianjur Yudiansyah, Ridwan; Paramarta, Vip; Rulia, Rulia
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5647

This study aims to analyze the readiness of human, organizational, and technological aspects (HOT-Fit) in the digitalization of medical records to support the implementation of the Electronic Medical Record (EMR) at Bhayangkara Hospital Level IV Cianjur. The research background is based on the Indonesian Ministry of Health Regulation No. 24 of 2022, which mandates healthcare facilities to transition to electronic medical records, as well as the challenges faced by hospitals in terms of technological infrastructure, human resource skills, and system integration. This research employed a qualitative approach using in-depth interviews with medical staff, medical record officers, IT teams, and hospital management. Data were analyzed with NVivo software using the HOT-Fit model as the analytical framework. The results indicate that technology is the most dominant factor in the successful implementation of EMR, particularly regarding user-friendliness, system speed, and cross-service integration. Organizational aspects highlight the importance of structural support, policies, and clear SOPs, while human aspects focus on user competence and acceptance. EMR implementation has proven to deliver tangible benefits, including improved work efficiency, streamlined administrative processes, and enhanced healthcare quality. In conclusion, the success of EMR implementation is not solely determined by technological readiness but also by the synergy of human and organizational factors.

Analysis of the Impact of Credibility, Attractiveness, and Influencer Content on Online Purchase Intention Through Live Streaming Maulidin, Muhammad Zaldi; Prihanto, Johny Natu; Singh, Rajesh Prettypal
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5648

The rapid development of the social commerce industry and live streaming marketing influences consumer behavior in making purchase decisions. This study aims to examine the effects of influencer credibility and customer attitudes on brand awareness, brand association, and online purchase intention. The research employs a structural equation modeling (SEM) approach with a quantitative method, based on theories of influencer credibility and customer perception. Data were collected through questionnaires distributed to respondents who are potential buyers via live streaming, totaling 277 participants. This research makes a theoretical contribution by expanding the understanding of the influence mechanism of influencer credibility in the context of live streaming commerce, which is still limited in previous literature. Practically, the findings can assist brands in designing more effective influencer marketing strategies to improve sales performance through live streaming platforms.

Mercury Exposure and Health Effects in Humans: A Systematic Review of Biomarker Evidence Siregar, Wafida Tunnur; Ashar, Yulia Khairina; Astuti, Aprillia Dwi; Fatila, Nabila; Andini, Nabila; Chairunnisa, Chairunnisa
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5655

Mercury remains a long-lasting pollutant in the environment, known for its toxic effects on humans, especially from long-term exposure. This systematic review compiles recent findings on how mercury exposure affects human health, focusing on studies using biological markers. Research articles from 2000 to 2025 were retrieved from PubMed, Scopus, and Web of Science. Included studies were observational or experimental, involving human subjects with mercury detected in blood, hair, or urine, alongside health impact assessments. The review followed PRISMA standards, and risk of bias was evaluated using the Newcastle-Ottawa Scale. Out of all results, 40 studies met the criteria. Most showed increased health risks such as neurotoxic, kidney, and heart problems in people living near gold mining sites, industrial areas, or those frequently eating seafood. Blood and hair were the most used biomarkers. Sensitive groups like pregnant women and children showed greater vulnerability even at low exposure levels. Overall, mercury continues to pose a public health threat, highlighting the urgent need for stricter environmental policies and targeted protective actions.

The Influence of Stay Experience, Villa Design, Facilities, Price, and Service Quality on Customer Satisfaction, Positive Word of Mouth, and Revisit Intention at Villas Managed by Bali Management Villa Company Wahyudi, Jason; Mahyuni, Luh Putu
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5656

The hospitality industry, particularly in Bali’s villa sector, faces intense competition, requiring companies to focus on creating superior customer experiences to sustain satisfaction and loyalty. This study examines the effects of stay experience, villa design, facilities, price, and service quality on customer satisfaction, positive word of mouth (WOM), and revisit intention at Bali Management Villa. A quantitative research method was employed with 231 respondents who had stayed at one of ten selected villas in Seminyak, Canggu, and Kerobokan. Data were collected using questionnaires measured on a Likert scale and analyzed through Partial Least Squares (PLS) structural equation modeling. Findings reveal that all five factors stay experience, villa design, facilities, price, and service quality positively and significantly affect customer satisfaction. In turn, customer satisfaction positively influences positive WOM and revisit intention. Positive WOM also has a significant effect on revisit intention and is found to partially mediate the relationship between customer satisfaction and revisit intention. These results highlight the importance of delivering engaging stay experiences, attractive villa designs, reliable facilities, fair pricing, and excellent service quality to strengthen customer satisfaction, stimulate positive WOM, and encourage repeat visits, thereby enhancing competitiveness in Bali’s dynamic hospitality market.

Analysis of QRIS's Role in Encouraging Indonesia's Financial Inclusion and Digital Economic Growth Using Qualitative Methods with a Phenomenological Approach Barchia, Azerwin; Bastian, Irwan; Dewi Agushinta R.
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5657

Quick Response Code Indonesian Standard (QRIS) is one of the innovations in digital payment systems that are increasingly used by MSMEs in Indonesia. This study aims to understand the role of QRIS in increasing sales and profitability of MSMEs, specifically a coffee shop in East Jakarta. This research employs a qualitative method with a phenomenological approach to explore the experiences of coffee shop owners and customers in using QRIS. It was conducted through several stages, including problem identification, data source selection, data collection (interviews, participatory observation, and documentation), data analysis, data validation, and presentation of findings. The respondents in this study consist of three coffee shop owners and fourteen customers who use QRIS. The findings show that QRIS helps coffee shop owners record transactions digitally, reduces the risk of losing cash, and enhances customer convenience. Some challenges were identified, such as network disruptions and infrastructure limitations. QRIS plays an important role in promoting financial inclusion by facilitating MSMEs' access to formal financial services, such as loans and other facilities. The success of QRIS in driving the largely digital economy depends on government support, clear regulations, and adequate infrastructure.

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Editorial Address Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan

Location Kota tangerang selatan, Banten INDONESIA

Abstract

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Contact Name
Ebit Bimas Saputra

Contact Email
-

Phone
+6282287504359

Journal Mail Official
dinasti.info@gmail.com

Editorial Address
Case Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan

Location
Kota tangerang selatan,

Banten

INDONESIA