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INDONESIA
Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes
Core Subject : Science, Social,
Over the last ten years, the world has been gripped by rapid, wide ranging changes. The world today is a society that is experiencing and living a new world order, which many today refer to as the “global and digital society”. Rapid advancements in information technology have made territorial boundaries no longer relevant in relations among nations. Today global values can easily permeate the society in remote areas. Consequently, marginalized people, who are often considered to be very far from the center of power, also have access to drivers of global developments. Local population has easy access to information on global politics taking shape in other countries. Meanwhile, local phenomena is easily picked up by international community to become international issues. The most recent issues such as terrorism, human trafficking, cybercrime, are examples of some of the issues that can be regarded as being global and local at the same time. Within the context of the above change, what is the actual position and role of public administration? Based on the general perception of public administration science experts, public policy is often regarded as the product of the interaction among domestic actors such as bureaucrats, politicians, members of business and civil society community who conduct their work based on conventional mechanisms. The reality is that there many international actors who play various roles in public policy process of any given country. Donor agencies (IMF and World Bank), Multi-National Corporations, international non-governmental organizations, regional bloc organizations (ASEAN, AFTA, etc) are institutions that often influence policy in a certain country. To that end, issues and problems which any government face today have changed as well. What problems do governments face today?; which public will influence and be influenced by policy?; what institutional mechanisms can be used to solve social problems that governments face today?; To what extent can local institutions collaborate with global institutions in resolving public problems? The International IAPA Conference will attempt to explore and delve into the above issues in order to enrich extant research on this theme in the realm of public administration science. Studying and Learning Public Administration: Global Perspective Studying and learning public administration needs to be brought into the broader domain, namely in the global context. This global context will open insight into the theory and practice of public administration based on learning from across state-nations. This panel will discuss studying and learning public administration in a global and international context. Ethics and Integrity in the Digital Era The digital revolution has changed the way people live and communicate. It has an influence on various aspects including in public administration study. Beside offers benefits, the digital era has negative excesses that will affect the ethics and integrity in governance. To reduce the negative impact, policy and regulation of the cognitive and affective aspects of the state civil apparatus need to be discussed and created. This panel discusses how ethics and integrity in the digital era. Accountability and Performance in Public Service In governance and particularly in public services, accountability and performance play importance role. With the existence of clear principles of accountability and performance, a better, cheaper, faster and smarter public service could be provided. This panel discusses theory and practice of accountability and performance in public services. Politics, Administration and Governance Relations in Globalized World Public administration can never be released from a broader context, especially in the context of politics and governance. Politics, administration and governance are always inseparable and interrelated. What is the current and future issue of politics, administration and governance relations particularly in the globalized world? This panel will strengthen the understanding and identification of interlinkage between politics and administration to build a more democratic and effective government. Artificial Intelligence (AI) and the Future of Government The development of AI is in line with the objectives of creating a better performance and consistency of government. AI will slowly change the way civil servants do their jobs, from paperwork to IT based work. Artificial intelligence (AI) is more than just technology. AI is the road to public administration transformation. This panel discusses AI and the future of government. Best Practice and Lesson Learned of Public Sector Reform in Asia Public sector reform becomes a necessity and a prerequisite for the success of a development process. It could enhance accountability, capability and improving public services provision. This session will discuss specifically related to the best practice and lesson learned from public sector reform in Asia.
Articles 336 Documents
Digital Transformation in the Bureaucracy of Kuningan Regency: Achieving Efficient and Transparent Public Services Kamila, Nabila; Buchari, Rd Ahmad; Widianingsih, Ida; Abdillah, Abdillah
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1154

Abstract

This study examines the role of digital transformation in enhancing bureaucratic efficiency and transparency in Kuningan Regency. As public expectations for faster, more transparent services grow, the local government is adopting various digital technologies, including e- government platforms, to improve service delivery. Using a case study methodology, this research assesses the implementation of digital tools in streamlining administrative processes and fostering better public access to government information. The findings indicate that while digital transformation has significantly increased operational efficiency, challenges such as digital literacy gaps, infrastructural constraints, and resistance to technological change continue to hinder full adoption. The study concludes by recommending targeted policy interventions to overcome these obstacles, ensuring that digital governance not only increases service efficiency but also strengthens accountability and trust in the public administration of Kuningan. This paper contributes to the understanding of how local governments in developing regions can effectively implement digital reforms to modernize bureaucracy and meet the demands of a digital age.
Digital Innovation or Traditional Methods: Stakeholder Preferences for Digitalizing Public Complaints in Pekanbaru City, Indonesia Handrian, Eko; Ekha Putera, Roni; Asrinaldi, Asrinaldi; Zetra, Aidinil
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1114

Abstract

This research explores internal stakeholders' preferences for the use of digital public complaint applications compared to traditional communication methods such as telephone in public services in Pekanbaru City. Using a qualitative approach, the case study method on the Pekan Kita Application (PEKA) was chosen to analyze in depth stakeholder preferences for the adoption of digital innovation. Data was collected through semi-structured interviews, participant observation and documentation. The findings show that the adoption of the PEKA application is more symbolic, where stakeholders prefer conventional methods because they are considered more practical and in accordance with daily work habits. This indicates that there is a gap between the digital innovation policies implemented and the real needs and preferences of internal stakeholders. The need for fast response and responsiveness to emergency conditions is a preference for internal stakeholders in digital public complaints policies. The implications of this research are very important in designing more effective and humane digital policies, which do not only focus on technical aspects, but also consider non-technical factors such as habits, needs, preferences of internal users and humanity so that technology implementation can be more successful and relevant in practice.
Hiperrealitas Pengunjung Objek Wisata Ala Luar Negeri di Instagram Muslimah, Hayana
Iapa Proceedings Conference 2024: Resiliensi Indonesia dalam Pusaran Disrupsi Global
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1048

Abstract

Penelitian ini bertujuan untuk mendeskripsikan proses terjadinya hiperrealitas yang dilakukan oleh pengunjung obyek wisata ala luar negeri di Instagram. Penelitian ini menggunakan teori hyperrealitas, simulakra dan simulasi oleh Jean Baudrillard. Penelitian ini menggunakan pendekatan kualitatif dengan tipe deskriptif. Pengumpulan data dilakukan dengan teknik wawancara mendalam dan observasi. Teknik pengambilan sampel yang digunakan adalah purposive sampling. Hasil penelitian ini menunjukkan bahwa faktor penarik hiperrealitas yang dilakukan oleh pengunjung pada obyek wisata ala luar negeri di Instagram, diantaranya adalah tren postingan foto instagramable, pengaruh lingkungan pertemanan, maraknya pembangunan obyek wisata swafoto, dan hobi travelling. Sedangkan bentuk-bentuk hiperrealitas yang dilakukan oleh pengujung diantaranya, 1) mengkonsumsi tanda; atraksi berswafoto selama wisata, mengunggah foto di Instagram, 2) peningkatan pengetahuan estetika dalam menggunakan Instagram; menggunakan editing foto, membuat caption yang menarik, 3) budaya konsumen; kecanduan mengunjungi spot foto Instagramable dan berwisata sebagai bagian dari gaya hidup.
“Executive Class” in Public Service: A Phenomenon in The Implementation of The New Public Management (NPM) Paradigm in Indonesia Fadoli, M. Irsyad; Putra, Purwanto; Fadhlillah, Nibras; Faedlulloh, Dodi
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1142

Abstract

This study aims to examine how the executive class in public services reinforces the implementation of New Public Management (NPM) in Indonesia and its impact on justice in good governance. Using a literature review method, the study collects and analyzes secondary sources such as books, articles, and policy documents related to executive class public services and NPM. The findings highlight the negative effects of the executive class system on both accessibility and fairness within public services. It shows that Indonesia’s adoption of executive class services is a direct result of NPM’s focus on efficiency and outcomes. However, this approach often leads to inequity, reduced accessibility, and misalignment with the core principles of public service. As a result, reforms are necessary to address these challenges by placing greater emphasis on justice, transparency, and inclusivity in public services. The study recommends abolishing or restricting the executive class system, improving the transparency and accountability of service costs, and implementing the New Public Service (NPS) and New Public Governance (NPG) frameworks to develop a fairer and more responsive public service system that better meets the needs of the public.
Digital Transformation of Government Administration: Analysis of Efficiency, Transparency, and Challenges in Indonesia Frinaldi, A; Afdalisma, Afdalisma; Rezeki, A P T; Saputra, B
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1096

Abstract

Background: Digital transformation has become integral to modernizing government administration in many countries, including Indonesia. Information and Communication Technology (ICT) is essential in improving public service efficiency, transparency and accountability. This change is necessary to face the challenges of technological advances and globalization. Objective: This literature review aims to analyze the impact of digitalization on government administration, particularly in terms of efficiency, transparency, and challenges. Methods: This article uses the literature review method with references from international research journals that discuss the implementation of digital administration in various countries, Comments: The literature review shows that ICT implementation improves operational efficiency through process automation, reducing costs and speeding up public services. Digitalization also promotes transparency by providing public access to information online, strengthening government accountability. However, challenges such as cybersecurity, the digital divide, and resistance to change must be overcome for this transformation to succeed. Conclusion: Digitalization of government administration positively impacts efficiency and transparency. However, for successful digital transformation, challenges such as data security and human resource capacity building must be addressed.
Collaborative Governance dalam Pengembangan Agrowisata di Kota Palembang: Studi Kasus Agrowisata Edukasi Sungai Jawi Kecamatan Kalidoni Kota Palembang Rahmawati, Rahmawati; Marsalina, Rizki
Iapa Proceedings Conference 2024: Resiliensi Indonesia dalam Pusaran Disrupsi Global
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1039

Abstract

The purpose of this research is to determine and analyze the Collaborative Governance Process in Agrotourism Development in Palembang City (Case Study of Sungai Jawi Educational Agrotourism, Sungai Selincah Village, Kalidoni District in Palembang City). The research method used in this research is a qualitative research method. According to Dermadi (2013:153), the research method is a scientific method for obtaining data with several useful purposes. The scientific method refers to research activities that are based on scientific principles, namely rational, experimental, and systematic. Based on the explanation above, it can be concluded that the research method is a scientific method for obtaining data with certain purposes and applications. Based on the results of research regarding the Collaborative Governance Development Process in Palembang City (case study of Sungai Jawi Educational Agrotourism, Kalidoni District), the Collaborative Governance Process in the development of Jawi River Educational Agrotourism has been carried out through the stages of face to face dialogue, trust building. trust), commitment to the process (commitment to the process), and intermediate outcomes (intermediate results achieved) which have been implemented well.
Thailand's State Gastro Diplomacy Policy Is an Effort to Maintain The Existence Of Tourism In The Face Of Globalization Yuniningsih, Tri; Larasati, Endang; Suwitri, Sri; Hanura, Marten; Hidayati, Rizki
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1183

Abstract

To increase foreign tourist visits, one of the policies implemented by Thailand is to have a gastro diplomacy policy. This policy is related to efforts to attract tourists to visit a country through the introduction of culture, art, education and culinary. The focus of this study is on the introduction of superior cuisine owned by Thailand. This study aims to analyze the gastro diplomacy policy implemented by the Thai government by introducing culinary and identifying inhibiting factors. This study uses a literature study approach. The study results show that the Thai Government has succeeded in developing culinary by launching various programs, namely Kitchen in the World, culinary events, cooperation with domestic media, the private sector and other supporting actors. However, there are various obstacles in implementing the gastro diplomacy policy, namely negative image, globalization, lack of political support, tourism threats, political controversy, standardization and quality, infrastructure and logistics, human resources, government regulations and policies, climate change and food security. Therefore, the Thai Government must make various efforts to overcome obstacles to gastro diplomacy, including strengthening education and training, increasing public-private cooperation, campaigning for storytelling promotion, developing derivative products, and utilizing digitalization.
Konflik Palestina dan Israel dalam Perspektif Hak Asasi Manusia Wahidin, Darto; Wati, Ikmah
Iapa Proceedings Conference 2024: Resiliensi Indonesia dalam Pusaran Disrupsi Global
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1063

Abstract

Konflik Palestina dan Israel yang terus berlanjut sampai detik ini menjadi salah satu konflik yang menyita perhatian dunia dalam kancah internasional. Konflik Palestina dan Israel menjadi bagian dari pelanggaran hak asasi manusia. Dalam konflik Palestina dan Israel perlu adanya peranan dari berbagai negara di dunia guna memberikan solusi terbaik bagi kedua belah pihak. Penelitian ini bertujuan untuk mengetahui awal mula terjadinya konflik Palestina dan Israel dan memandang konflik dari perspektif hak asasi manusia, serta untuk mengetahui solusi konflik Palestina dan Israel guna melindungi hak asasi manusia. Penelitian yang dilakukan ini menggunakan metode pendekatan kualitatif dengan teknik pengumpulan data studi literatur dari berbagai sumber data. Hasil penelitian ini menunjukkan awal mula terjadinya konflik perebutan kekuasaan tanah Palestina, konflik Palestina dan Israel dalam perspektif hak asasi manusia yang menimbulkan pelanggaran hak asasi manusia, serta peranan Perserikatan Bangsa-Bangsa dan negara di berbagai dunia sebagai solusi untuk mengatasi konflik tersebut guna melindungi hak asasi manusia.
Pentahelix Partnership in The Development of Sustainable Tourism in The Bojonegoro District Megawati, Suci; Falaq Al-Amin, M. Noer; Febrianti, Eni; Rahayu, Tjitjik
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1173

Abstract

Collaboration for sustainable development is progressively gaining a dominating role in tourism. Sustainable tourism development focuses on the balanced development of society, the environment, and the economy as a whole; nevertheless, tourist development is not relevant when considering socio-cultural, economic, and local environmental demands, which are seen less beneficial for the local community. Pentahelix collaboration is advised to achieve theoretically and experimentally sustainable tourist development, but various research in Indonesia reveal that the responsibilities and activities of pentahelix stakeholders are not optimum and synergistic. The similar situation happened in Bojonegoro Regency's tourist development. As a result, the research intends to 1) make an academic contribution. Mapping and assessing tourist potential, as well as the overall tourism development plan in Bojonegoro Regency; 2) evaluating the pentahelix cooperation in Bojonegoro Regency Academics, Business, Community, Government, and Media are five (Five Elements) tourism subjects or stakeholders. The five aspects serve as markers for analyzing the pentahelix, which is managed and planned. Concerning the factors used to assess the effectiveness of sustainable tourism, there are five (five) indicators: ecological sustainability, economic sustainability, socio-cultural sustainability, political sustainability, and defense and security sustainability. This study resulted in the publishing of publications in recognized international journals and proceedings. This study's TKT begins at 2 and ends at 3
Alarming Floods in Indian Cities: Strengthening Institutional Capacities for Management Ronak Mehta, Hriday
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1132

Abstract

Floods are among the most dangerous natural disasters, statistically impacting more lives and properties than any other calamity. According to the National Disaster Management Authority (NDMA), India witnessed over 400 major floods between 1953 and 2018, affecting approximately 56 million people and causing damages amounting to $100 billion. This paper discusses methods institutions in India could adopt to mitigate the effects of floods. The research methodology includes primary research through personal interactions with bureaucrats and technocrats in the field of management, as well as with staff from the National Disaster Response Force (NDRF). Additionally, secondary research comprises qualitative analyses of data, reports, and various journal papers. Findings emphasize the necessity of participative governance and inter-departmental coordination to minimize damage. Recommendations include preventive measures through infrastructure development and staff training, thorough prior licensing of industries, collaboration with meteorological departments and NGOs, standardization of rescue team procedures, and active engagement from policymakers. The roles of efficient committees and public participation are underscored, alongside the need for collaboration among technical and managerial departments—such as water, irrigation, rapid action, and medium-range weather forecasting. The paper offers a scientific approach to tackling floods and serves as a reference for policymakers, bureaucrats, and committees focused on flood prevention and management.