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Dinamika Sosial: Jurnal Pengabdian Masyarakat Dan Transformasi Kesejahteraan
Published by Lembaga Pengembangan Kinerja Dosen
ISSN : 30470315     EISSN : 3047034X     DOI : 10.62951
Core Subject : Economy, Humanities, Education, Agriculture, Social,
Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice
bidang pendidikan, Hukum, Ekonomi, Humaniora, Teknik, Pertanian, Komunikasi, Kesehatan, dan Rekayasa
Arjuna Subject : Umum - Umum
Articles 151 Documents
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Pelatihan Standar Operasional Prosedur (SOP) dan Peningkatan Kinerja Karyawan pada 8 SPBU di Kota Semarang Deewar Mahesa; Camilus Isidorus Ikut; Amsar Amsar; Heru Eko Prasetyo; Ryan Arya Pramudya; Siti Aminah
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3351

Abstract

Service quality at fuel stations (SPBU) is highly influenced by the implementation of Standard Operating Procedures (SOPs) and the competence of human resources. Several issues were identified at eight fuel stations in Semarang City, including inconsistent SOP implementation, limited employee understanding of service standards, and inadequate operational performance monitoring. This community service program aimed to improve employees’ understanding and implementation of SOPs while enhancing overall job performance through training and mentoring activities. The program employed a systematic approach consisting of preliminary observations, training needs assessment, material development, training delivery, service simulations, and post-training evaluation. A total of 124 employees from eight fuel stations participated in the three-month program. Evaluation results showed significant improvements in key performance indicators. Employees’ understanding of SOPs increased by 28.4%, compliance with operational procedures improved by 24.7%, and service quality increased by 21.6%. Furthermore, notable improvements were observed in work discipline, service communication, and occupational safety awareness. The findings demonstrate that structured SOP training combined with practical mentoring can effectively improve service quality, employee performance, and operational productivity in fuel station operations. Continuous training and evaluation are recommended to sustain performance improvement and ensure consistent service excellence.
Penyuluhan Lieterasi Keuangan Bagi UMKM di Lingkungan RT 06 Curug Pondok Kelapa Duren Sawit Wedia Hastuti; Irma Maria Dulame; Iman Sjamsu Rahardjo; Rida Justin Jacobalis; Ida Adhani
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3353

Abstract

Micro, Small, and Medium Enterprises (MSMEs) constitute the economic backbone of the RT 06 community in Curug, Duren Sawit. However, preliminary observations indicated that 80% of business owners commingled personal and business finances, lacking formal cash flow records. This deficiency in financial literacy serves as a primary constraint on business sustainability. This community service initiative aimed to enhance financial management capacity through a Participatory Action Research (PAR) approach, utilizing an intensive mentoring framework. Fifteen MSME participants received targeted education on segregating bank accounts, training in simplified bookkeeping, and personalized coaching clinics over a four-week period. The results demonstrate a significant improvement in financial management capabilities, with 86.7% of participants successfully segregating personal and business finances. Furthermore, a 45% increase in participants' scores was observed between the pre-test and post-test assessments. Consequently, all participants have now adopted simplified bookkeeping systems, utilizing either conventional or digital methods. The findings suggest that a personalized mentoring strategy is more effective than traditional classroom-based instruction, as it addresses specific technical challenges and facilitates direct behavioral change. This program provides a scalable model for enhancing the financial resilience of MSMEs in similar contexts, enabling them to operate with greater efficiency, transparency, and improved capacity for long-term growth projections.
Peningkatan Keterampilan Pengolahan Dokumen dan Data Menggunakan Microsoft Office bagi Siswa SMA Reynaldi Furqoni; Ilsa Isnania; Faturrachman Al Kautsar; Salma Rodiah; Sanusi Sanusi; Vira Fitriza Fadli
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3354

Abstract

The rapid growth of information technology demands high digital literacy from vocational students to prepare them for both higher education and the professional workforce. This community service (PkM) project aims to address the skill gaps in administrative applications among students at SMK PU Kabupaten Lebak. Observation revealed that students faced challenges in structure-formatting long academic documents, executing systematic functions in spreadsheet calculation, and constructing logical slides for communication. To solve these structural challenges, an intensive practical workshop method was established, integrating interactive lectures, direct computer laboratory practices, and individualized mentoring modules. This program thoroughly covered essential applications, including Microsoft Word for official reporting alignment, Microsoft Excel for computational data analysis, and Microsoft PowerPoint for dynamic visual communication. Evaluation was conducted using a rigorous pre-test and post-test measurement design. The empirical results demonstrated a substantial enhancement in digital capacity, where the class average test score significantly accelerated from 48.50% to 84.20%. Furthermore, qualitative responses confirmed a high level of learner participation and self-confidence. This intensive training successfully cultivated the critical technical proficiency required by vocational school graduates to successfully transition into complex technical environments.
Sosialisasi dan Implementasi Coretax DJP untuk Mendukung Kepatuhan Pajak Pegawai Klinik Pratama Harapan Jaya Medan Rolita C. Purba; Budianto Budianto; Indra Jaya; Rani Fransiska Saragih Sumbayak; Nuryustina Barasa
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3373

Abstract

Tax compliance is an important aspect in supporting the optimization of state revenue. The Directorate General of Taxes (DJP) has developed Coretax as a digital-based tax administration system to improve efficiency and transparency. However, socialization is still needed so that taxpayers, including employees of Klinik Pratama Harapan Jaya Medan, understand and are able to implement it. This community service activity aims to improve employees' understanding and tax compliance through socialization and implementation of the Coretax DJP system. The implementation method uses Participatory Action Research (PAR) combined with socialization, training, and mentoring (coaching clinic) approaches. The results show an increase in participants' understanding of the Coretax system, particularly in the processes of registration, reporting, and monitoring tax obligations. Employees also showed increased readiness to apply the system in personal tax reporting. This activity is expected to ensure that the implementation of Coretax DJP can continue to be applied consistently within Klinik Pratama Harapan Jaya Medan, thereby increasing employee tax compliance sustainably and supporting national tax digital transformation. Keywords: Socialization, Implementation, Coretax, DJP, Tax Compliance.
Perilaku Sakit Lansia Penderita Diabetes dalam Menjalani Terapi Diabetes di Wisma Lansia Kota Semarang Suci Anzelita; Salsabila Nuraini; Dewi Astuti; Denia Cantika Sari; Azizah, Septiana Nur
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3380

Abstract

The increase in the number of older adults in Indonesia has been accompanied by a high incidence of diabetes, a chronic disease that requires serious management through adherence to treatment, dietary habits that are often poorly understood, and the adoption of a healthy lifestyle among older adults. Managing this disease becomes more complex due to the weakening of bodily organs and changes in psychological conditions that can affect how older adults respond to symptoms and treatment. This study aims to describe the stages of illness behavior according to Edward Suchman’s theory, as well as the level of understanding that older adults have regarding diabetes at the Gunungpati Senior Citizens’ Home in Semarang. To this end, a qualitative descriptive approach was used, with data collected through in depth interviews. The results show that some older adults view diabetes symptoms as a normal part of aging, leading them to delay seeking help, whereas those with a good understanding of the condition tend to progress through the stages of illness behavior appropriately and adhere to their treatment. In conclusion, the level of understanding is a key determinant of older adults’ illness behavior. Continuous health education and intensive support are necessary to improve adherence and prevent the risk of more severe complications.
Edukasi Cyber Crime: Pencegahan dan Penanggulangan Teknik Phishing pada Siswa/i SMP Negeri 3 Kota Sorong Melda Agnes Manuhutu; Christina Christina; Lea Lea; Immanuel Immanuel; Frans Frans; I Dewa Ayu Nyoman Utari Sastrani; Lulu Jola Uktolseja
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3382

Abstract

The rapid use of the internet among junior high school (SMP) students increases the risk of digital crime, especially phishing. This community service activity aims to strengthen digital literacy and cybersecurity awareness of SMP Negeri 3 students in Sorong City, Southwest Papua. The program is carried out by the Victory Sorong University team through five systematic stages, namely socialization, training, technology application, evaluation, and program sustainability. Interactive methods were used to increase student engagement, including participatory lectures, phishing case simulations, ROT13 encryption practices, two-factor authentication demonstrations, and technology-themed educational chain sentence games. The results showed a significant improvement in students' ability to identify the characteristics of phishing and understand its prevention measures. A game-based learning approach has proven effective in building students' active engagement as well as strengthening basic cybersecurity competencies. This activity has a positive impact in the form of increasing digital literacy, forming safe internet habits, and collective awareness of cyber threats. Thus, this program can be used as a model of continuous education to strengthen the culture of digital security among junior high school students.
Program Edukasi Cyber Crime: (Pencegahan & Penanggulangan Teknik Phishing pada Kalangan Siswa/i SMP YPK Syaloom) Melda Agnes Manuhutu; Febriani Febriani; Febi Febi; Rian Rian; Malvino Malvino; Faril Faril; Herman Herman; I Dewa Ayu Nyoman Utari Sastrani; Lulu Jola Uktolseja
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3383

Abstract

The rapid development of information technology has increased the risk of cybercrime, particularly phishing, which poses a serious threat to adolescents who actively use digital platforms. Students of SMP YPK Syaloom were identified as a vulnerable group due to limited knowledge and awareness regarding digital security practices. This community service activity aimed to improve students’ understanding of cybercrime, with a specific focus on phishing prevention, identification, and mitigation strategies. The program was conducted through four stages: socialization, training, technology application, and mentoring with evaluation, involving approximately 10 seventh-grade students. The activities included interactive discussions, simulations of phishing cases, and practical exercises to recognize suspicious digital content. The results demonstrated a significant improvement in students’ digital security awareness, as most participants were able to identify phishing characteristics and explain appropriate prevention measures after the intervention. This activity contributed to strengthening students’ digital literacy and encouraged safer, more responsible, and ethical technology use in daily life.
Pemberdayaam Masyarakat dalam Pengembangan Model Pengelolaan Sampah Berbasis Partisipasi Masyarakat untuk Mendukung Ekonomi Kreatif Lokal di Kelurahan Krapyak Semarang Endang Ranitawati
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3388

Abstract

Waste management is one of the serious urban problems, including in Krapyak Urban Village, West Semarang District, Semarang City. The low level of community participation in waste sorting at the source is one of the main obstacles to achieving effective and sustainable waste management. This community service activity aims to develop a community participation-based waste management model to support the local creative economy in Krapyak Urban Village. The implementation process was carried out through three stages: outreach/awareness-raising, training and implementation, and monitoring and evaluation. This activity was conducted in collaboration with the Krapyak community by involving the Waste Bank as a program partner. The results showed a significant improvement in community knowledge and skills in waste management; the average understanding score increased from 2.5 to 4.2 (on a 5-point scale), while waste sorting skills improved from 20% to 85%. The program also produced organic compost entirely derived from food waste and dried leaves, demonstrating the economic value that can be generated through waste management. This activity proves that a participatory approach based on local wisdom is effective in increasing environmental awareness while simultaneously creating economic opportunities for the community. The program is recommended to be continued sustainably by involving parents, the wider community, and relevant institutions to expand its impact and benefits.
Pembinaan Masyarakat tentang Pencegahan Penyebaran Penyakit Salmonella Thypoid di Desa Kolam Kecamatan Percut Sei Tuan Nixson Manurung
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 2 (2026): Juni: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahte
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i2.3416

Abstract

Typhoid is an infectious disease caused by Salmonella typhi and paratyphi A, B, and C bacteria that affect the gastrointestinal tract. It is characterized by prolonged fever lasting more than a week, fatigue, headache, muscle and joint pain, digestive disorders, and loss of appetite. This study aimed to determine the level of community knowledge and skills in preventing typhoid before and after an educational intervention. The method used was descriptive observational with 30 participants from Sampali Village, Percut Sei Tuan District. The results showed that prior to the intervention, most participants had low knowledge regarding the definition, causes, signs and symptoms, complications, and prevention of typhoid. After the educational intervention, there was a significant improvement in participants’ understanding, with most demonstrating good knowledge of the definition, causes, and symptoms of typhoid, and many being able to understand complications and apply preventive measures. Improved knowledge plays an important role in shaping attitudes and skills in adopting healthy behaviors to prevent the spread of typhoid and reduce the risk of complications.
Pemberdayaan Kader Posyandu Berbasis Pelatihan Deteksi Dini Faktor Risiko Penyakit Jantung untuk Mendukung Pelayanan Kesehatan Primer Yuyun Setyorini; Febriana Sartika Sari; Sudiro Sudiro
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 3 No. 3 (2026): September: Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kese
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v3i3.3472

Abstract

Cardiovascular disease is a leading cause of mortality in Indonesia. Strengthening primary health care through early detection of cardiovascular risk factors is essential to reduce the disease burden. However, limited Posyandu cadres’ capacity to identify risk factors and conduct basic screening remains a challenge in community-based promotive and preventive services. This community empowerment program involved 30 Posyandu cadres through interactive training comprising lectures, discussions, demonstrations, simulations, hands-on screening practice, and field mentoring. Program effectiveness was evaluated using a pre-test and post-test design to assess changes in knowledge, screening skills, and implementation of cardiovascular risk factor screening among community members. The results showed significant improvements in cadres’ capacity, with mean knowledge scores increasing from 62 to 89 and screening skills from 60% to 90%. Following training, cadres and the community service team screened 98 community members. Of these, 47 participants (47.96%) were classified as low risk, 33 (33.68%) as moderate risk, and 18 (18.36%) as high risk. Empowering Posyandu cadres through targeted training effectively enhanced their knowledge and practical screening skills, supporting community-based early detection and strengthening promotive and preventive services at the primary health care level. This model has potential as a replicable strategy for Indonesia’s Primary Health Care Transformation.

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