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Nugraheni, Krisnawati Setyaningrum
Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia (STIEPARI) Semarang
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Trust in Corporate Image and Its Impact on Customers' Loyalty Mochamad Miswanto Gunawan; Tutik Tutik; Krisnawati Setyaningrum Nugraheni; Ray Octafian
Kontigensi : Jurnal Ilmiah Manajemen Vol 10 No 2 (2022): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v10i2.270

Abstract

Customer loyalty plays an important role in Industrial production and service. This banking industry is an industry based on the principle of trust (agent of trust), so it is necessary to create an image first so that prospective customers grow trust in our company first. The phenomenon that occurs in the field today seems to be starting to show a decline in customers due to several current economic conditions, customers who often use credit are starting to decline but prefer to switch to savings products even though the credit process is easy and fast, competing with commercial banks. Research objectives (1) to analyze the effect of corporate ability image and corporate social responsibility image on trust; (2) Analyzing the influence of corporate ability image and corporate social responsibility image on loyalty; (3) Analyzing the influence of corporate ability image and corporate social responsibility image on loyalty through trust; (4) Analyzing the effect of trust on loyalty. The research method is descriptive quantitative method. The sampling method used in this study is Accidental Sampling, which is a sampling technique carried out by appointing anyone or by chance provided that they have used a product from a BPR. Corporate ability image has a positive and significant impact on customer trust. Corporate Social Responsibility Image has a positive and significant influence on customer trust. Corporate Ability Image affects customer loyalty through trust. Corporate Social Responsibility Image affects customer loyalty through trust affects customer loyalty. Trust has a significant influence on customer loyalty.
MAPPING POTENTIAL VILLAGES TOWARDS AGRICULTURE-BASED TOURISM VILLAGE IN KUMPULREJO, ARGOMULYO SALATIGA DISTRICT Samtono Samtono; Krisnawati Setyaningrum Nugraheni Krisnawati Setyaningrum Nugraheni; Nina Mistriani; Tri Maryani
Jurnal Ipteks Terapan (Research Of Applied Science And Education ) Vol. 16 No. 1 (2022): Jurnal Ipteks Terapan (Research Of Applied Science And Education)
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah X

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (619.622 KB) | DOI: 10.22216/jit.v%vi%i.446

Abstract

The mapping of tourism potential in the village of kumpulrejo is important for the development of pioneering tourism villages. The tourist attraction of Kumpulrejo village as a tourist destination is tani rukun santosa group and coffee plantation. The pioneering development of the kumpulrejo tourism village requires creative efforts to create and issue a unique character. Kumpulrejo Village is one of the pioneering tourism villages in the city of Salatiga, Argomulyo district. The community service activity is a collaboration of the STIEPARI Semarang service team with the Salatiga city government to support the tourism development program of the city of Salatiga as a gastronomy city. The purpose of this service is to map the tourism potential of the kumpulrejo village and map the strategies that need to be done to become an agriculture-based tourism village. With the mapping of the tourism potential of Kumpulrejo village, it is hoped that this roadmap will be the first step in developing the Kumpulrejo tourist village.
STUDI KEPUASAN KONSUMEN PADA PEACOCK COFFEE GAJAH MADA SEMARANG Tuwuh Adhistyo; Krisnawati Setyaningrum
Stability: Journal of Management and Business Vol 2, No 2 (2019): December
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/sta.v2i2.5156

Abstract

AbstrakCoffee Shop saat ini merupakan salah satu faktor pendukung dalam sektor pariwisata, dimana mereka memiliki peminat khusus. Khususnya para konsumen yang tertarik pada cita khas rasa kopi yang unik. Perkembangan bisnis Coffee shop saat ini paling cepat di dunia dan menjadi tren. Berbagai gaya dan tema bermunculan untuk masing-masing coffee shop untuk menarik dan memberikan kepuasan pada konsumen. Mulai dari bahan baku kopi yang digunakan, create kreasi menu coffee yang ditawarkan serta menu makanan pendamping coffee. Semuanya dipikirkan betul-betul oleh pemilik usaha. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi kepuasan konsumen.Metode yang digunakan metode non-probality Sampling dikarenakan jumlah pengunjung Peacock Coffee tidak diketahui dengan pasti. Metode pengambilan sampel yang digunakan Accidental sampling dengan jumlah sebanyak 87 sampel. Hasil analisis data dalam penelitian mendukung semua hipotesis yang diajukan. Kualitas produk, fasilitas dan lokasi mempunyai pengaruh secara parsial maupun simultan terhadap kepuasan konsumen dan variabel lokasi mempunyai pengaruh dominan.AbstractCoffee shop involved contribute in tourism sector especially for specific customer in coffee. Coffee shop growing fast following international tren. Differencies theme and concept are designed to attract customer and increase the customer satisfaction. Start from the raw material, variety of coffee product and side dish to complete the package. The owner design this concept carefully. This research head for detect the customer satisfaction influence factors.This research use non-probability sampling method, with unpredicted customer in Peacock Coffee. For Sampling derivation use Accidental sampling at 87 persons. Result of the analize support all of the suggest hypotize. Product quality, facilites and location have partially effect nor simultant to the customer satisfaction, and location becomes the dominant influence.
Peranan Karang Taruna Dalam Meningkatkan Pembangunan Dusun Ngaduman Krisnawati Setyaningrum N; Renny Aprilliyani; Dyah Palupiningtyas
Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Vol. 1 No. 2 (2023): Mei : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/faedah.v1i2.77

Abstract

PKM activities were held in Ngaduman Hamlet, Kel. Title, Kec. Getasan, Semarang Regency. This activity involves several stakeholders. The implementation of HR Training activities in Improving the Economy in Ngaduman Hamlet is carried out in four stages, namely the socialization and preparation stage, the implementation stage, and the evaluation stage. In the first stage, internal coordination was carried out by the activity implementing team as well as external coordination involving activity partners. The implementation stage was a coordination process through FGDs in Ngaduman Hamlet which were present and several community communities and also the relevant government, Field Practice Stage through direct field observation, Last stage in the form of activity evaluation, namely technical evaluation and evaluation through direct discussions with several parties to reach conclusions
Pengaruh Motivasi Kerja, Manajemen Pengetahuan dan Dukungan Organisasi Terhadap Kinerja Karyawan Hotel Chanti Semarang Lusy Diah; Krisnawati Setyaningrum Nugraheni
Masyarakat Pariwisata : Journal of Community Services in Tourism Vol. 2 No. 1 (2021)
Publisher : Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/mp.v2i1.375

Abstract

This study aims to analyze the effect of work motivation, knowledge management and organizational support on employee performance at Hotel Chanti Semarang. This research uses quantitative descriptive which describes factual conditions with data collected from questionnaires based on direct observation of objects and interviews. Population and sample in this study were 64 employees of Hotel Chanti Semarang. Descriptive analysis through frequency and percentage, as well as statistical analysis using Multiple Linear Regression. The findings of this study, namely Work Motivation, Knowledge Management, and Organizational Support have been applied by employees and have had a positive and significant influence both simultaneously and partially on the performance of employees of Hotel Chanti Semarang. The results of the analysis show that all observed variables in the form of Work Motivation, Knowledge Management and Organizational Support are significant based on the acquisition of tcount > ttable, and it is found that the dominant influence of Organizational Support (X3) affects the Employee Performance of Chanti Hotel Semarang
PENGARUH LINGKUNGAN KERJA, MOTIVASI KERJA, DAN KETERIKATAN KARYAWAN TERHADAP KINERJA KARYAWAN DI PT.UNGARAN SARI GARMENT Lena Putri S; Krisnawati Setyaningrum Nugraheni; Guntur Suryaning Hadi
Seminar Nasional Teknologi dan Multidisiplin Ilmu (SEMNASTEKMU) Vol 1 No 1 (2021): SEMNASTEKMU
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/semnastekmu.v1i1.92

Abstract

ABSTRAK Penelitian ini bertujuan untuk menganalisis pengaruh lingkungan kerja, motivasi kerja, dan keterikatan karyawan terhadap kinerja karyawan di PT.Ungaran Sari Garment. Penelitian ini menggunakan deskriptif kuantitatif yang mendeskripsikan kondisi faktual dengan data - data yang terkumpul dari kuesioner berdasarkan pengamatan langsung objek dan wawancara. Populasi dalam penelitian ini adalah karyawan di PT.Ungaran Sari Garment yang berjumlah 137 orang. Dan diambil untuk sampel 102 orang. Analisis secara deskriptif melalui frekuensi dan presentase, serta analisis secara statistik menggunakan Regresi Linier Berganda. Temuan penelitian ini yaitu Lingkungan Kerja ,Motivasai Kerja, dan Keterikatan Karyawan telah diterapkan karyawan dan memberikan pengaruh positif dan signifikan baik secara simultan maupun parsial terhadap kinerja karyawan di PT.Ungaran Sari Garment. Hasil analisis ini menunjukan keseluruhan variabel yang diamati berupa Lingkungan Kerja, Motivasi Kerja ,Dan Keterikatan Karyawan adalah signifikan berdasarkan perolehan nilai thitung > ttabel dan ditemukan pengaruh Motivasi Kerja (X2) yang dominan berpengaruh terhadap kinerja karyawan di PT.Ungaran Sari Garment. Kata Kunci : Lingkungan Kerja, Motivasi Kerja, Keterikatan Karyawan, Kinerja Karyawan.
PENGARUH MOTIVASI, DISIPLIN DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN BAGIAN PRODUKSI PT WOORI SUKSES APPAREL Sitta Aula Hanifah; Krisnawati Setyaningrum Nugraheni; Wenefrida Ardhian Ayu; Ganda Subrata
Seminar Nasional Teknologi dan Multidisiplin Ilmu (SEMNASTEKMU) Vol 1 No 1 (2021): SEMNASTEKMU
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/semnastekmu.v1i1.94

Abstract

ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh motivasi, disiplin dan kepuasan kerja terhadap kinerja karyawan bagian produksi PT Woori Sukses Apparel secara parsial dan simultan. Metode yang digunakan dalam penelitian ini adalah penelitian kuantitatif. Data yang digunakan adalah data primer dan sekunder. Teknik pengumpulan data menggunakan kuesioner dan wawancara. Populasi penelitian ini adalah karyawan bagian produksi dengan jumlah sampel 50 karyawan diambil menggunakan teknik accidental sampling. Hasil penelitian menunjukkan bahwa tidak ada pengaruh motivasi kerja terhadap kinerja karyawan (t=0,727; p>0,05); tidak ada pengaruh disiplin kerja terhadap kinerja karyawan (t=1,480; p>0,05); ada pengaruh kepuasan kerja terhadap kinerja karyawan (t=4,102; p<0,05); ada pengaruh bersama-sama motivasi, disiplin dan kepuasan kerja terhadap kinerja karyawan (F=24,066; p<0,05). Kepuasan dalam bekerja berhubungan dengan motivasi dan kedisiplinan dalam bekerja. Apabila karyawan memiliki kepuasan kerja yang baik, maka karyawan akan termotivasi dan disiplin dalam bekerja sehingga kinerja karyawan meningkat. Kata kunci: motivasi, disiplin, kepuasan kerja; kinerja
Pengaruh beban kerja perceived organizational support dan work life balance sebagai prediktor turnover intention di cv tirta fertindo pratama Tino Indra Wardono; Andhi Supriyadi; Krisnawati Setyaningrum Nugraheni
Owner : Riset dan Jurnal Akuntansi Vol. 8 No. 1 (2024): Artikel Riset Januari 2024
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/owner.v8i1.2053

Abstract

Examining the problems in CV Tirta Fertindo Pratama, which has a high employee turnover rate so this research was conducted. This study uses a quantitative approach with four variables: Workload, Perceived Organizational Support and Work Life Balance are independent variables, while Turnover intention is the dependent variable. All employees of CV Tirta Fertindo Pratama, a total of 119 people, were used as respondents in this study. This study shows that each independent variable affects its dependent variable. The decision was: (1) workload has an influence on turnover intention, meaning more workload can make turnover intention increase; (2) Perceived Organizational Support has an influence on turnover intention, meaning more organizational support will reduce turnover intention; and (3) Work-life balance has an effect on turnover intention, meaning that more life balance will reduce turnover intention. (4) Workload, Perceived Organizational Support and work life balance simultaneously have an influence on turnover intention
Pengaruh Lokasi dan Daya Tarik Wisata Terhadap Kepuasan Pengunjung Taman Rekreasi Candi Mendut Kabupaten Magelang Bambang Guritno; Krisnawati Setyaningrum Nugraheni
Jurnal Manajemen STIE Muhammadiyah Palopo Vol 9, No 2 (2023)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurman.v9i2.1621

Abstract

AbstractThe purpose of this study was to determine the effect of location and tourist attractions on visitor satisfaction of Mendut Temple Recreation Park, Magelang Regency. Research data obtained through documentation and questionnaires. The sample used in the study was 88 respondents. The data obtained were processed using descriptive analysis and quantitative statistical analysis. The data analysis technique used is multiple linear regression analysis, model testing and hypothesis testing. The results of the analysis show that partially location affects visitor satisfaction and tourist attraction affects visitor satisfaction, and simultaneously location, and tourist attraction affect visitor satisfaction. Keywords:   Location, Tourist Attraction and Visitor Satisfaction.AbstrakTujuan penelitian ini yaitu untuk mengetahui pengaruh lokasi dan daya Tarik wisata terhadap kepuasan pengunjung Taman Rekreasi Candi Mendut di Kabupaten Magelang. Data penelitian diperoleh melalui dokumentasi dan angket. Sampel yang digunakan dalam penelitian sebanyak 88 responden. Data yang diperoleh diolah dengan menggunakan analisis deskriptif dan analisis statistik kuantitatif. Tehnik analisis data yang digunakan adalah analisis regresi linier berganda, uji model dan uji hipotesis. Hasil analisis menunjukkan bahwa secara parsial lokasi berpengaruh terhadap kepuasan pengunjung, daya Tarik wisata berpengaruh terhadap kepuasan pengunjung, dan secara simultan lokasi dan daya Tarik wisata berpengaruh terhadap kepuasan pengunjungKata Kunci: Lokasi, Daya Tarik Wisata Dan Kepuasan Pengunjung.
Inovasi Permen Jeli Jamu: Mendorong Semangat Kewirausahaan Siswa Sekolah Dasar Krisnawati Setyaningrum Nugraheni; Dyah Palupiningtyas; Tuwuh Adhistyo Wijoyo; Septa Intiar; Frisca Dwi Cahyaningtyas; Theofilus Christo Yosiano
Jurnal Abdimas Multidisiplin Vol. 2 No. 2 (2024): April
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jamu.v2i2.2690

Abstract

Purpose: This community engagement program aims to cultivate entrepreneurship spirit among elementary school students through two primary approaches: Introduction to Family Medicinal Plants (Tanaman Obat Keluarga or TOGA) and training in making herbal jelly candy from raw materials such as ginger, turmeric, and tamarind, as well as Entrepreneurship Capacity Building Training and practical market day exercises. Methodology: The methods employed include the Introduction to Family Medicinal Plants (Tanaman Obat Keluarga or TOGA) and training in making herbal jelly candy from raw materials such as ginger, turmeric, and tamarind, as well as Entrepreneurship Capacity Building Training and practical market day exercises, where the delivery of the material is conducted through lectures and practical exercises. Results: An impressive 95% of these students gained an understanding of various Family Medicinal Plants (TOGA) and their benefits, mastering the art of crafting and creatively packaging herbal jelly candy. Moreover, 85% of the students showed keen enthusiasm by practicing the production of healthy herbal jelly candy at home. Additionally, the program ensured the full participation of all students in Entrepreneurship Capacity Building training, where both students and teachers comprehensively embraced market day practices. Limitations: In a span of 1-2 weeks, this program successfully engaged 60 fourth-grade students from SD Labschool Unnes, achieving remarkable outcomes Contribution: This program offers students a chance to learn essential business skills like production planning, inventory management, and marketing strategies, thus promoting entrepreneurship among young learners while emphasizing the importance of healthy eating.
Co-Authors Aletta Dewi Maria Ambar Dwi Erawati Ani Puspitasari Ardi, Rudi Prasetyo Aswan, Muhammad Kholil Aswan, Mukhamad Kholil Bambang Guritno Bambang Guritno Bambang Guritno Baskara Katri Anandhito Bethary Hanandriati C Susmono Widagdo C Susmono Widagdo Dita Aulia Rachma Nurul Farida Dyan Triana Putra Enik Rahayu Enrico Krisnanda Aditya Wicaksono Febe Humble Kristanto Fitri Handayani Harefa Frisca Dwi Cahyaningtyas Ganda Subrata Guntur Suryaning Hadi Hardiani, Wenefrida Ardhian ayu Hesky Ilham Ikhlasandi Intan Aprillia Antaragiva Istiqomah, Anisa Julian Andriani Putri Laksono Hujianto Lena Putri S Lusy Diah Maria Corazon Lay Corbafo Maria Th, Aletta Dewi Mawastri, Desvita Diananggun Mochamad Miswanto Gunawan Muhammad Aji Pamungkas Nina Mistriani Palupiningtyas, Dyah Permana, Aditya Agung Ratnasari, Devi Ray Octafian Renny Aprilliyani Renny Aprilliyani Rohula Utami Romana Verlinda Laia Rudi Prasetyo Ardi Ruth Desna Sari Dachi Sajia Ferdousi Saleha, Ayu Siti Samtono Samtono Septa Intiar Septiana Raihan Saputri Sitta Aula Hanifah Supriyadi, Andhi Theofilus Christo Yosiano Tino Indra Wardono Titimawati Gulo Tri Maryani Tutik Tutik Tuwuh Adhistyo Tuwuh Adhistyo M.Par SE Wijoyo Tuwuh Adhistyo W Tuwuh Adhistyo Wijoyo Wau, Windi Dharmayanti Wenefrida Ardhian Ayu Yema Charista Zelda Yonius Zebua YR Satatoe