Article Per Year (5 Year)
p-Index From 2021 - 2026
3.416
P-Index
This Author published in this journals
All Journal JMM17: Jurnal Ilmu Ekonomi dan Manajemen Competence : Journal of Management Studies (Kompetensi : Jurnal Studi Manajemen) IJEBD (International Journal Of Entrepreneurship And Business Development) COUNS-EDU: The International Journal of Counseling and Education JURNAL EKSBIS Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) Community Development Journal: Jurnal Pengabdian Masyarakat Academia Open Jurnal Scientia Indonesian Journal of Law and Economics Review Jurnal Pengabdian kepada Masyarakat Nusantara ABDI MASSA: Jurnal Pengabdian Nasional JURNAL BARUNA HORIZON EKONOMIKA45 The International Conference on Education, Social Sciences and Technology (ICESST) Cakrawala: Jurnal Pengabdian Masyarakat Global Jurnal Mahasiswa Manajemen dan Akuntansi Jurnal Multidisiplin Sahombu Journal of Management and Creative Business Journal of Managerial Sciences and Studies YOS SOEDARSO ECONOMICS JOURNAL International Journal of Economics, Commerce, and Management Digital Innovation : International Journal Of Management
Kristiawati, Indriana
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

Published : 28 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 28 Documents
Search

 1   2   3 
Pengaruh Pelatihan Pengembangan Karyawan Dan Kompetensi Karyawan Terhadap Produktivitas Kerja Pada Karyawan Divisi Operasional Kapal PT. Suntraco Intim Transport Alberto Charles Berek; Indriana Kristiawati; Meyti Hanna Ester Kalangi
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 1 (2023): April : Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v2i1.1577

Abstract

Introduction: The purpose of this study is to analyze the impact of training, employee development and employee competence on employee productivity in the Operational Division of Ship Pt. Suntraco Intim Transport. Research Methodology: The research method used is quantitative descriptive. The sampling technique used is saturated samples so from a population samples as many as 30 respondents, data collection methods used are observation, lifting, and library. The analytical tools used in this study are SPSS software version 23. The data analysis techniques used are double linear regression, t test, F test and determination coefficient. Research results: From the results of the analysis using the test T, analysis F testing the hypothesis at the level of confidence α = 5%, the t count value of 2.565 > t table 2.042 and the significant value is of 0.016 < 0.05 then it can be concluded that the Employee Training variable influences on the Work Productivity Employees operational division of the ship PT. Suntraco Intim Transport, Surabaya. for the hypothesis number two obtained a counting t value of 2.183 > t Table 2.042, and the significance value is 0.038 < 0.05, then it could be concluted that the employee development variable has a significant influence on the labour productivity of the employees of the operational divisions of the ships of PT. Sunraco intim transport, Surabaya. for the three hypotheses the counting value of the number three is 2. 183 > T table 2,042 and its significance is 0.010 < 0,05 then it was possible to conclude that the staff competence significantly influenced on the performance of the work of the staff of the PT. Suntraco Intim Transport, Surabaya
Kompensasi Terhadap Motivasi Kerja Karyawan Pada PT. Insolent Raya Di Surabaya Abdul Aziz Sholeh; Indriana Kristiawati; Achmad Daengs GS; Rina Dewi; Retno Susanti; Ramansyah Hidayat
Journal of Management and Creative Business Vol. 2 No. 1 (2024): Januari : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v2i1.2069

Abstract

The purpose of this research is to analyze the influence of compensation on employee work motivation. The sample consists of  employees of PT. Insolent Raya consisted of 32 respondents using the probability sampling method. The analysis used was validity testing, reliability testing, normality testing, and simple linear regression analysis. The results of this research show that the t test shows that there is a significant influence between the compensation variable (X) on the motivation variable (Y). The constant of 18.054 means that if the value of the compensation variable (X) is equal to 0, then the value of employee work motivation (Y) is 18.054. The compensation variable (X) has a positive regression coefficient. In other words, if the value of compensation (X) increases by 1 unit, then employee work motivation (Y) increases by the value of the regression coefficient or 0.535 times or 53.50%.
KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PT. SARANA BHAKTI TIMUR SURABAYA Rini Wahyuni; Indriana Kristiawati
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 6 No. 1 (2018): Desember: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (486.222 KB) | DOI: 10.30640/ekonomika45.v6i1.78

Abstract

The purpose of this study was to determine Service Quality and Trust in Customer Loyalty PT. Sarana Bhakti Timur Surabaya. The population in this study is the service user of PT. Sarana Bhakti Timur, numbering 106 customers. Samples taken were 52 people. used as respondents in this study. Data analysis method used is multiple linear regression analysis, validity test and reliability test, using classical assumption deviation test and hypothesis testing. Based on the analysis and discussion, it can be concluded that the variable quality of service (X1) had a significant relationship on customer loyalty (Y) with t count equal to 5.668 is greater than t table of 2.00958, stating that the hypothesis to-1 in this research is proven true or can be accepted. With a significance level smaller than 0.05, the customer trust variable(X2) has a significant relationship to customer loyalty (Y) with tcount 2.485 greater than t table of 2.00958, with a significance level of less than 0.05, and service quality(X1) as well as customer trust (X2) together (simultaneously) has a significant relationship to the dependent variable, namely customer loyalty (Y), which means that overall service quality and customer trust variables have a relationship to customer loyalty variables so the hypothesis the second in this study proved the truth.
Mitigating Market Power in Banking: Cost Efficiency and the Path Toward Consumer Welfare Mahjudin Mahjudin; Kristiawati, Indriana; Ilham SAM, Muchammad
Journal of Managerial Sciences and Studies Vol. 3 No. 2 (2025): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i2.80

Abstract

Purpose – This study investigates the association between cost efficiency and the welfare performance of Islamic banks in Indonesia, focusing on the social costs of market power. The analysis covers both privately owned and state-owned Islamic banks over the period 2009–2017. Design/methodology/approach – The research utilizes Ordinary Least Squares (OLS), Fixed Effects (FE) panel regression, and Quantile Regression (QR) models to account for unobserved heterogeneity and improve policy applicability. To address potential endogeneity and reverse causality, the Two-Stage Least Squares Instrumental Variable (2SLS-IV) method is employed. Findings – Empirical results demonstrate a significant positive link between cost efficiency and banks’ welfare performance, implying that improving efficiency can mitigate welfare losses. Furthermore, the impact of cost efficiency on welfare outcomes varies depending on the bank’s familiarity with local market dynamics. QR results highlight that while cost efficiency may not eliminate welfare losses at the lower quantiles (Q.25–Q.50), it remains a critical factor in minimizing such losses.
Macroeconomic Determinants, Efficiency, and Policy Drivers of Welfare Performance in Islamic Fintech: The Mediating Role of Systematic Risk in Indonesia Suroso, Adi; Kristiawati, Indriana; Aurelia Mahjudin, Naurah
Journal of Managerial Sciences and Studies Vol. 3 No. 2 (2025): Agustus: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sukses Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v3i2.81

Abstract

This study explores the influence of macroeconomic fundamentals, cost efficiency, and corporate policy decisions on the welfare performance of Islamic financial technology (FinTech) firms in Indonesia—an emerging economy. The analysis adopts a sequential approach, incorporating systematic risk and firm performance as mediating variables. Specifically, the study examines the indirect effect of macroeconomic variables on firm performance and firm value through systematic risk, while also assessing the mediating role of firm performance in transmitting the effects of macroeconomic factors and corporate decisions. Grounded in agency theory and capital structure theory, the study employs panel data from listed Islamic FinTech institutions in Indonesia, with active trading records on the Indonesia Stock Exchange during the 2017–2019 period. The results reveal that macroeconomic indicators—namely inflation, interest rates, exchange rates, and GDP growth—significantly affect systematic risk, which in turn influences firm performance, subsequently impacting firm value. Additionally, corporate policies such as managerial incentives and financial leverage exhibit strong direct effects on firm performance and, indirectly, on firm value. However, capital expenditures appear to have no statistically significant effect on either outcome. Notably, firm performance functions as an essential mediating variable in the relationship between exchange rates, systematic risk, and policy factors—specifically managerial incentives—and the welfare performance of Islamic FinTech firms.
PERAN E-MARKETPLACE DAN BRANDING DIGITAL PRODUK PERIKANAN BERBASIS KEBERLANJUTAN TERHADAP KETAHANAN EKONOMI DAN KESEJAHTERAAN NELAYAN TAMBAK PESISIR PERKOTAAN Kristiawati, Indriana; Mas'ud, M. Imron; Mudayat, Mudayat; Arifin, Samsul; Setiawan, Adji
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 4 (2025): Volume 6 No 4 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i4.50932

Abstract

Pengabdian masyarakat ini bertujuan untuk memberdayakan kelompok nelayan pengolah terasi rebon di Kelurahan Tambak Sarioso, Surabaya, melalui pendekatan integratif meliputi peningkatan kapasitas produksi, manajemen usaha, dan pemasaran digital. Metode yang digunakan terdiri dari sosialisasi, pelatihan, pendampingan, dan evaluasi selama enam bulan. Hasil kegiatan menunjukkan peningkatan kapasitas produksi dari 10–20 kg/bulan menjadi 40 kg/bulan (naik 100),  terciptanya produk terasi bermerek "Terasi Tb.Sarioso" yang dipasarkan melalui marketplace dengan 20 transaksi dalam 3 bulan. Luaran yang dihasilkan meliputi publikasi ilmiah di jurnal SINTA, video dokumentasi, desain branding, serta peningkatan keterampilan mitra sebesar 80%. Disimpulkan bahwa pendekatan multidisiplin ini efektif dalam meningkatkan daya saing dan keberlanjutan usaha UMKM pesisir
Impact Of Personal Selling In Efforts To Increase Sales Volume Enny Istanti; Indriana Kristiawati; Achmad Daengs GS; Anis Yuli Astutik
International Journal of Economics, Commerce, and Management Vol. 2 No. 3 (2025): July : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v2i3.929

Abstract

Competition in Indonesia’s business world today compels companies to strategize in order to outperform their rivals. Only those companies that are truly strong, implement competitive strategies correctly, and carry out intensive promotions will succeed. One promotional tool that is expected to directly establish, improve, dominate, or maintain mutually beneficial exchange relationships with customers is personal selling, particularly aimed at encouraging consumers to purchase the offered products.A company’s goal is to obtain maximum profit from its business operations. To achieve this, managerial expertise and capability are required to combine the functions within the company effectively. Personal selling is carried out by the company to introduce its products, influence and inform consumers, so they are encouraged to buy—ultimately increasing sales volume.This study seeks to examine whether personal selling has a significant impact on increasing sales volume at PT. Intermas Tata Trading, Surabaya branch. A qualitative approach is used, supported by both qualitative and quantitative data from the company. Data collection techniques include editing, tabulating, and interviews. Data processing involves simple correlation analysis, simple regression analysis, and t-tests. Hypothesis testing is conducted using statistical analysis with SPSS 16.0.The study results confirm that the hypothesis is true: the personal selling variable (X) has a significant influence on the sales volume (Y) at PT. Intermas Tata Trading, Surabaya. This is evidenced by the t-value (4.005) > t-table (2.228) at a significance level of 0.002. The simple correlation coefficient is 0.785 or 78.5%, indicating a very strong and positive relationship between the independent variable (personal selling) and the dependent variable (sales volume).
Mediating Role of Corporate Image in the Relationship between Service Quality and Customer Satisfaction: A Study of PT. Pelindo Energi Logistik: Peran Mediasi Citra Perusahaan dalam Hubungan antara Kualitas Pelayanan dan Kepuasan Pelanggan: Studi pada PT. Pelindo Energi Logistik Kristiawati, Indriana; Ester Kalangi, Meyti Hanna; Utomo, Utomo
Indonesian Journal of Law and Economics Review Vol. 18 No. 3 (2023): August
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijler.v18i3.931

Abstract

This quantitative research aimed to investigate the relationship between service quality, corporate image, and customer satisfaction at PT. Pelindo Energi Logistik. The study utilized path analysis and Sobel test to analyze the data collected from a sample of 30 companies who were customers of PT. Pelindo Energi Logistik. The findings revealed that service quality significantly influenced corporate image (p < 0.05) and customer satisfaction (p < 0.05). Additionally, corporate image had a significant impact on customer satisfaction (p < 0.05). Moreover, corporate image was found to mediate the relationship between service quality and customer satisfaction, indicating its crucial role in strengthening the effect of service quality on customer satisfaction. These results emphasize the importance of enhancing service quality and maintaining a positive corporate image to ensure customer satisfaction in the logistics industry. The study contributes to the existing body of knowledge by providing valuable insights for global researchers and professionals in the field of service quality, corporate image, and customer satisfaction in the logistics sector. Highlight: Service quality significantly influences company image, indicating the impact of service provision on the perception of the company. Service quality plays a crucial role in determining customer satisfaction, emphasizing the importance of delivering satisfactory services to meet customer expectations. The company's image significantly affects customer satisfaction, underscoring the role of a positive corporate image in enhancing customer satisfaction levels. Keyword: Company Image, Service Quality, Customer Satisfaction, Mediation, Logistics Industry
Co-Authors ., mudayat Abdul Aziz Sholeh Achmad Daengs Ahmad Bayu Sahroni Alberto Charles Berek Amiartuti Kusmaningtyas Ani Herna Sari Anis Yuli Astutik Ardian Pahlevi Arisanti, Dian Aurelia Mahjudin, Naurah David Bastian Sihombing David Bastian Sihombing Dian Arisanti Dian Arisanti Dian Taufik Diana Zuhro Diana Zuhro Edi Priyanto Enny Istanti Enny Istanti Enny Istanti Fausta Ari Barata GS , Achmad Daengs Heri Kusyanto Ilham SAM, Muchammad Inayatul Lailiyah Juli Prastyorini Kalangi, Meyti Hanna Ester Kamsariaty Kamsariaty Kamsariaty Kamsariaty Khofifah Gita Cahyani Khoirun Nisa Lilik Nurcholidah M. Imron Mas’ud Mahjudin Mahjudin Mahjudin Mahjudin Moch Fariqul Fiqkri Fachrudin Moch. Nurdin Moch. Rizaldy Rahmansyah Mudayat Mudayat Mudayat Mudayat, Mudayat NOVITA WULANDARI Nur Widyawati Nurmawati Nurmawati Prastyorini, Juli Priyohadi, Nugroho Dwi Putri, Mudayat Ramansyah Hidayat Retno Susanti Retno Susanti Rina Dewi Rina Dewi Rini Wahyuni Risni Adelini Riyanto, Tono Rizky Agus Putra Pratama Rizky Armando Ega Kusuma Safitri, Cahyanimas Samsul Arifin Setiawan, Adji Soedarmanto Soedarmanto Soedarmanto Sumarzen Marzuki Suroso, Adi susanti, Ike Taloim, Yantris Christianto Utomo Utomo Widyawati, Nur