Article Per Year (5 Year)
p-Index From 2021 - 2026
3.416
P-Index
This Author published in this journals
All Journal JMM17: Jurnal Ilmu Ekonomi dan Manajemen Competence : Journal of Management Studies (Kompetensi : Jurnal Studi Manajemen) IJEBD (International Journal Of Entrepreneurship And Business Development) COUNS-EDU: The International Journal of Counseling and Education JURNAL EKSBIS Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) Community Development Journal: Jurnal Pengabdian Masyarakat Academia Open Jurnal Scientia Indonesian Journal of Law and Economics Review Jurnal Pengabdian kepada Masyarakat Nusantara ABDI MASSA: Jurnal Pengabdian Nasional JURNAL BARUNA HORIZON EKONOMIKA45 The International Conference on Education, Social Sciences and Technology (ICESST) Cakrawala: Jurnal Pengabdian Masyarakat Global Jurnal Mahasiswa Manajemen dan Akuntansi Jurnal Multidisiplin Sahombu Journal of Management and Creative Business Journal of Managerial Sciences and Studies YOS SOEDARSO ECONOMICS JOURNAL International Journal of Economics, Commerce, and Management Digital Innovation : International Journal Of Management
Kristiawati, Indriana
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

Published : 28 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 28 Documents
Search

 1   2   3 
SHIP CLEARANCE IN AND CLEARANCE OUT SERVICES AT PT. SAUH BAHTERA SAKTI JAKARTA Indriana Kristiawati; Kamsariaty Kamsariaty; David Bastian Sihombing
Jurnal Scientia Vol. 12 No. 01 (2023): Education, Sosial science and Planning technique
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study was to determine the procedures for permits in and out of ships belonging to PT. Sauh Bahtera Sakti Jakarta. This study uses a qualitative descriptive approach. Data collection methods are divided into 4 parts, namely: direct observation in the field, interviews or interviews with branch heads and staff or employees of PT. Sauh Bahtera Sakti Jakarta, the documentary method is related to the documents required during the clearance in and out of the ship, the literature study method related to the procedures for clearance in and out of the ship. From the results of Key's research that in the activities of clearance in and clearance out of ships, the outside service PT. Sauh Bahtera Sakti Jakarta is required to carry out activities correctly and quickly. The procedure has been done well. All activities have been organized to reduce errors when carrying out clearance in and out of the ship.
Impact of Work Skills, Performance, and Maintenance on Productivity: A Study on Head Truck Operators in PT. Terminal Petikemas Surabaya Meyti Hanna Ester Kalangi; Indriana Kristiawati; Rizky Armando Ega Kusuma
Academia Open Vol 8 No 1 (2023): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.8.2023.6664

Abstract

This scientific article investigates the relationship between work skills, performance, maintenance, and productivity in the context of head truck operations at PT. Terminal Petikemas Surabaya. The study, conducted through a descriptive research approach, involved a sample of 72 head truck operators. Multiple linear regression analysis was employed to examine the data. The results revealed a significant positive impact of work skills, performance, and maintenance on productivity. The regression model exhibited a high predictive capability, indicating that the variables of interest could be utilized to forecast productivity. The findings support the well-established understanding that individuals' work skills directly influence their level of productivity. Moreover, the study confirms the widely accepted notion that improved performance among head truck operators leads to enhanced output. Additionally, it highlights the significance of routine maintenance in increasing production levels. The implications of this research underscore the importance of investing in skill development, fostering optimal performance, and implementing effective maintenance practices to enhance productivity in head truck operations. Highlight: Work skills significantly influence productivity: The study reveals that the level of work skills directly impacts the productivity of head truck operators in PT. Terminal Petikemas Surabaya. Performance drives positive output: The findings confirm that the performance of head truck operators has a beneficial influence on their overall output. Routine maintenance enhances production: The research highlights the significance of regular maintenance of head trucks in contributing to increased productivity levels. Keyword: PT. Terminal Petikemas Surabaya, Head Truck Operators, Work Skills, Performance, Maintenance, Productivity
SOSIALISASI DAN VAKSIN COVID -19 KEPADA TENAGA PENDIDIK SERTA KEPENDIDIKAN DALAM OPERASI SERBUAN VAKSINASI MARITIM DIAKADEMI MARITIM NUSANTARA BANJARMASIN Kamsariaty Kamsariaty; David Bastian Sihombing; Indriana Kristiawati
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 3 (2023): Volume 4 Nomor 3 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i3.17462

Abstract

Pengabdian masyarakat adalah suatu kegiatan yang bertujuan membantu masyarakat tertentu dalam beberapa aktivitas. Kegiatan ini merupakan salah satu bagian dari Tri Dharma Perguruan Tinggi, dengan berkontribusi memberikan informasi dalam operasi serbuan vaksinasi maritim diakademi maritim nusantara banjarmasin yang bertujuan untuk memberikan informasi, edukasi dan pengetahuan mengenai penularan virus dan vaksinasi Covid-19 di lingkungan sekitarnya, dan diharapkan mampu memudahkan untuk memahami bagaimana alur pendaftaran dan pelayanan vaksinasi Covid-19, menambah pengetahuan dan wawasan mengenai pentingnya vaksinasi Covid-19 di masa pandemi saat ini. Sasaran dari program ini adalah Tenaga Pendidik Serta Kependidikan Di Akademi Maritim Nusantara Banjarmasin dilaksanakan Pada tanggal 22 s/d 25 Febuari 2022 di Lanal Angkatan Laut Banjarmasin. Target yang ingin dicapai dari program pengabdian kepada masyarakat ini adalah dalam operasi serbuan vaksinasi maritim diakademi maritim nusantara Banjarmasin.Vaksin yang digunakan dalam kegiatan Vaksinasi saat ini yaitu Sinovac. Vaksin Covid-19 Sinovac adalah vaksin asal China berjenis virus mati yang kini sudah didatangakan Indonesia sebanyak 1,2 juta vaksin A. Sebanyak 82,6% peserta sudah divaksin dengan rincian 39,1% peserta sudah menerima vaksin 1 dan 2 (lengkap) dan 43,5% sudah menerima vaksin tahap 1, sedang proses menunggu tahap 2. Sedangkan jumalah peserta yang belum divaksin yaitu 17,4%. Masyarakat telah mengetahui cara penularan virus dengan presentase jumlah peserta sebesar 65,2%. Diperlukan kerja sama dan menyeluruh dengan berbagai lintas sektor (pembuat kebijakan, tenaga kesehatan, kelurahan, RW, RT, tokoh masyarakat, tokoh agama, pendidik, dan sebagainya) untuk tidak henti-hentinya turut serta memotivasi masyarakat serta agar informasi- informasi mengenai virus dan vaksina khususnya vaksin Covid 19 dapat tersampaikan dan diterima dengan baik di masyarakat.
EMOTIONAL INTELLIGENCE AND SPIRITUAL INTELLIGENCE TO INCREASE JOB SATISFACTION IN EMPLOYEES PT PELABUHAN INDONESIA III SURABAYA (PERSERO) TANJUNG PERAK SURABAYA BRANCH Indriana Kristiawati; Juli Prastyorini; Moch Fariqul Fiqkri Fachrudin
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 6 No 4 (2023): July 2023
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijebd.v6i4.2291

Abstract

This study aims to find out and analyze the influence of Emotional Intelligence and Spiritual Intelligence on Job Satisfaction of PT. Pelindo III (Persero) Tanjung Perak Surabaya branch. This research is quantitative research. Subjek this research is an employee of PT. Pelabuhan Indonesia III (Persero) Tanjung Perak Surabaya branch using a sample of 166 employees. Data collection using questionnaires and interviews, the sampling technique is simple random sampling. Analytical techniques a data was performed using multiple linear regression analysis. Based on the results of hypothesis testing shows that first There is an influence of emotional intelligence on job satisfaction; secondly There is an influence of spiritual intelligence on job satisfaction.
PENGARUH MARKETING COMMUNICATION, EXPERIENTIAL MARKETING, DAN CUSTOMER TRUST TERHADAP CUSTOMER LOYALTY PADA PT. ANDALAN PACIFIC SAMUDRA Rizky Agus Putra Pratama; Indriana Kristiawati
Yos Soedarso Economic Journal (YEJ) Vol. 5 No. 3 (2023): Desember 2023
Publisher : Fakultas Ekonomi Universitas Yos Soedarso

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Marketing Communication, Experiential Marketing Dan Customer Trust Terhadap Customer Loyalty Pada PT. Andalan Pacific Samudra. Jenis penelitian yang digunakan yaitu penelitian kausal dengan metode penelitian kuantitatif dan teknik analisis data menggunaka regresi linear berganda.. Populasi dalam penelitian yaitu 32 pelanggan pada PT. Andalan Pacific Samudra. Menggunakan teknik sample jenuh atau sensus dengan demikian jumlah sampel pada penelitian ini sebanyak 32 responden diambil dari seluruh populasi. Hasil penelitian ini menunjukkan bahwa: (1)  marketing  communication  berpengaruh positif  terhadap customer loyalty. Hal tersebut dibuktikan pada Uji Parsial (Uji T) sebesar 2,467 > 2,045 serta nilai Sig, 002 < 0,05; (2) experiential marketing tidak berpengaruh terhadap customer loyalty. Hal tersebut dibuktikan pada Uji Parsial (Uji T) sebesar 0,956 < 2,045 serta nilai Sig. 0,347 > 0,005; (3)  customer trust berpengaruh terhadap customer loyalty. Hal tersebut dibuktikan pada Uji Parsial (Uji T) sebesar 2,379 > 2,045 serta nilai Sig. 0,024 <  0,05.
The Aftermath of Some Variables Toward Consumer Preferences of Isotonic Drinking in Surabaya Achmad Daengs GS; Enny Istanti; Indriana Kristiawati; Rina Dewi; Diana Zuhro; Retno Susanti
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.339

Abstract

Drinking in packaging business still has appeal for entrepreneurs, it is same as in the market, and the selling of drinks is no death business. Drinking business is promising the prat profits, because it has a large market as well, especially for a country with a population of -ccroximately 230 million people as Indonesia. (Kontan, 2nd Week, October 2009). Drinking vcrrket has increased annually, from drinking market shares in overall package of 44 trillion rupiah, isotonic drinks market has its share of USD 2.9 to 3.4 billion in 2009 and continued to rise from previous years. Mizone has ranked first in three of the Top Brand Index began in 2008 to 2010 with Pocari Sweat as the competitors. The purpose of this study is to determine the effect of (I) consumer attitudes to the advertising toward consumer attitudes to the brands, (2) consumer attitudes to the advertising toward brand image, (3) consumer attitudes towards consumer preferences, (4) brand image toward consumer preferences; (5) consumer attitudes on the brand toward brand image. The population in this study is that consumers who buy and consume Mizone, with the characteristics are minimum in high school on education and domiciled in Surabaya. The sampling technique is using accidental sampling. The analysis techniques are using Structural Equation Model (SEM) with support of AMOS 15.0 program, based on the results it was obtained that there are effect of consumer attitudes on advertising toward consumer attitude on advertising toward brands image; there are effect of consumer attitudes on advertising towards brand image; there are effect of brand images towards consumer preferences; there are effect of brand image on consumer preferences; there are effect of consumer attitudes on brand toward brand image.
PENGARUH KEPEMIMPINAN TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN KERJA KARYAWAN PT ANUGERAH TIRTA SAMUDRA Prastyorini, Juli; widyawati, Nur; Kristiawati, Indriana; Ester Kalangi, Meyti Hanna; priyohadi, Nugroho dwi; Priyanto, Edi; Arisanti, Dian; ., mudayat
Jurnal Baruna Horizon Vol 7 No 1 (2024): JURNAL BARUNA HORIZON
Publisher : Sekolah TInggi Ilmu Administrasi dan Manajemen Kepelabuhan (STIAMAK) Barunawati Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52310/jbhorizon.v7i1.140

Abstract

Abstract. This research aims to test and analyze the direct and indirect influence on employee performance through job satisfaction at PT. Tirta Samudra Award (Artamuda). The variables used in this research are leadership as an independent variable, satisfaction as an intervening variable and performance as a dependent variable. This type of research is eksplanatory research. The number of samples used in the research was 32 employees of PT. Anugerah Tirta Samudra (Artamuda) with the sampling technique used, namely total sampling, where all members of the population are used as research samples. The data analysis technique used is path analysis using SmartPLS. The results show that leadership, both directly and indirectly through job satisfaction, has a significant and positive influence on the performance of PT employees. Tirta Samudra Award (Artamuda). Abstrak. Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh langsung maupun tidak langsung terhadap kinerja karyawan melalui Kepuasan kerja di PT. Anugerah Tirta Samudra (Artamuda). Variabel yang digunakan dalam penelitian ini yaitu kepemimpinan sebagai variabel independen, kepuasan sebagai variabel intervening dan kinerja sebagai variabel dependen. Jenis penelitian ini adalah penelitian eksplanatory. Jumlah sampel yang digunakan dalam penelitian sebanyak 32 karyawan PT. Anugerah Tirta Samudra (Artamuda) dengan teknik pengambilan sampel yang digunakan yaitu total sampling, dimana semua aggota populasi digunakan sebagai sampel penelitian. Teknik analisis data yang digunakan yaitu menggunakan analisis jalur dengan menggunakan SmartPLS. Hasil menunjukkan bahwa kepemimpinan baik secara langsung maupun tidak langsung melalui kepuasan kerja memiliki pengaruh yang signifikan dan positif terhadap kinerja karyawan PT. Anugerah Tirta Samudra (Artamuda).
PEMANFAATAN TEKNOLOGI DIGITAL MARKETING DAN MYOB DENGAN BISNIS METODE CANVAS MASYARAKAT PRODUKTIF NELAYAN DESA SIDOKUMPUL LAMONGAN Kristiawati, Indriana; Prastyorini, Juli; Putri, Mudayat; Safitri, Cahyanimas; Riyanto, Tono; Taloim, Yantris Christianto
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 6 (2023): Volume 4 Nomor 6 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i6.22336

Abstract

Peran teknologi digital marketing sangatlah diperlukan di era digitalisasi saat ini. Dengan menguasai ketrampilan digital marketing dalam bisnis maka pendapatan penghasilan akan bertambah. Kabupaten Lamongan merupakan salah satu penghasil ikan tangkap laut terbesar di Jawa Timur, kontribusinya terhadap PDRB mencapai 17 % pada tahun 2013. Selain perannya yang penting dalam perekonomian daerah, kegiatan perikanan skala kecil banyak menghadapi permasalahan termasuk di desa Sidokumpul Lamongan. Kendala yang dihadapi oleh nelayan adalah kurangnya pengetahuan dan keterampilan dalam menggunakan teknologi, khususnya dalam bidang memasarkan hasil ikan tangkapannya maupun administrasi pengelolaan keuangannya. Dengan melakukan pelatihan, pendampingan dan monitoring evaluasi dalam membuat konsep bisnis model canvas, menginputkan pemasukan dan pengeluaran pada aplikasi akutansi MYOB dan pembuatan akun marketplace pada masyarakat nelayan desa Sidokumpul bisa menaikkan pendapatan mereka.
Impact Of Measurement Of Service Quality Using The Servqual Method: Case Study In Pt. Karya Mandiri Sepakat Surabaya Achmad Daengs GS; Moch. Rizaldy Rahmansyah; Rina Dewi; Diana Zuhro; Indriana Kristiawati
Digital Innovation : International Journal of Management Vol. 1 No. 3 (2024): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v1i3.34

Abstract

The research for this thesis takes the title: "Measurement of Service Quality at PT. Karya Mandiri Sepakat Surabaya Using the SERVQUAL Method”. The aim of conducting this research is to determine the quality of service provided at PT. Karya Mandiri agrees to all customers in terms of 5 service dimensions and to determine the efforts made to improve the quality of PT service. Karya Mandiri Agreed to retain customers. The analytical tool used in this research is the SERVQUAL method. From the research results, it is known that the gaps for the Physical Facilities dimension have the smallest gap value, namely - 0.80 in the third item, namely for the question employees must look attractive and neat, for the Reliability Dimension the smallest gap value is in the fifth item. amounting to - 1.78, namely for questions, a quality office will require the data to be free from errors, for the responsiveness dimension, the smallest gap value is in the thirteenth item, amounting to - 2.52, namely for questions, employees will provide service quickly to customers, for the dimension confidence has the smallest gap value in the sixth item of - 0.56, namely for the question Employees are consistently respectful, patient and friendly towards their customers, for the empathy dimension the smallest gap value is in the twenty second item of - 0.72 namely for questions, employees understand the special needs of each customer who comes.
Influence Perception Facilities Use, Promotion Cashback, And Trust Towards Interest In Using The OVO Application Among Teenagers In Surabaya Indriana Kristiawati; Dian Arisanti; Mudayat, Mudayat; Novita Wulandari
Jurnal Multidisiplin Sahombu Vol. 4 No. 02 (2024): Jurnal Multidisiplin Sahombu, (2024)
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the influence of perceived ease of use, cashback promotions, and trust on the intention to use the OVO application among teenagers in Surabaya. Using the Technology Acceptance Model (TAM) theory, this research explores three independent variables: the influence of ease of use, cashback promotions, and trust, as well as their influence on the intention to use the OVO application as the dependent variable. This study uses a survey method with questionnaires distributed to 96 teenage respondents in Surabaya. Data analysis was conducted using multiple regression tests. The results show that perceived ease of use, cashback promotions, and trust have a positive and significant influence on the intention to use the OVO application, with t-values of 6.544, 9.862, and 7.494, respectively, all of which are greater than the t-table value of 1.986 at a significance level of 0.000 < 0.05. The three variables also collectively have a significant influence on the intention to use the OVO application, with an F-value of 44.397 greater than the F-table value of 2.70.
Co-Authors ., mudayat Abdul Aziz Sholeh Achmad Daengs Ahmad Bayu Sahroni Alberto Charles Berek Amiartuti Kusmaningtyas Ani Herna Sari Anis Yuli Astutik Ardian Pahlevi Arisanti, Dian Aurelia Mahjudin, Naurah David Bastian Sihombing David Bastian Sihombing Dian Arisanti Dian Arisanti Dian Taufik Diana Zuhro Diana Zuhro Edi Priyanto Enny Istanti Enny Istanti Enny Istanti Fausta Ari Barata GS , Achmad Daengs Heri Kusyanto Ilham SAM, Muchammad Inayatul Lailiyah Juli Prastyorini Kalangi, Meyti Hanna Ester Kamsariaty Kamsariaty Kamsariaty Kamsariaty Khofifah Gita Cahyani Khoirun Nisa Lilik Nurcholidah M. Imron Mas’ud Mahjudin Mahjudin Mahjudin Mahjudin Moch Fariqul Fiqkri Fachrudin Moch. Nurdin Moch. Rizaldy Rahmansyah Mudayat Mudayat Mudayat Mudayat, Mudayat NOVITA WULANDARI Nur Widyawati Nurmawati Nurmawati Prastyorini, Juli Priyohadi, Nugroho Dwi Putri, Mudayat Ramansyah Hidayat Retno Susanti Retno Susanti Rina Dewi Rina Dewi Rini Wahyuni Risni Adelini Riyanto, Tono Rizky Agus Putra Pratama Rizky Armando Ega Kusuma Safitri, Cahyanimas Samsul Arifin Setiawan, Adji Soedarmanto Soedarmanto Soedarmanto Sumarzen Marzuki Suroso, Adi susanti, Ike Taloim, Yantris Christianto Utomo Utomo Widyawati, Nur