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Journal : JAKP (Jurnal Administrasi dan Kebijakan Publik)

The Performance Of Legislative Secretariat Services: Perspective Of The New Public Service Rasyid, Abdul; Albarbassy, Ma’mun Murod; Satispi, Evi; Samudra, Azhari Aziz
Jurnal Administrasi dan Kebijakan Publik Vol. 7 No. 2 (2022): Oktober
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.7.2.145-159.2022

Abstract

The Regional People's Representative Council (DPRD) is part of the local government in a decentralized system. The responsibilities of the DPRD include three main things: development supervision, budgeting, and legislation. All three functions are carried out within the framework of community representation. The implementation of these three functions is supported by the DPRD secretariat device, whose duties/functions and authorities have been regulated in Government Regulation Number 18/2016 concerning Regional Devices. The duties and responsibility of the DPRD secretariat are to provide services to members of the DPRD. This study aims to analyze the quality of services from a new public service (NPS) perspective. For this reason, the study develops ten new public service indicators. The sampling technique was carried out using purposive/judgment sampling. Purposive/judgment sampling is a technique based on the researcher's consideration of several suitable characteristics relating to the sample members needed to answer the research objectives. All indicators are tested using Importance Performance Analysis, one of the statistical techniques to test the degree of importance of an aspect. To answer the formulation of the problem, this study provided a questionnaire (Likert scale) to fifty DPRD members. As a result, out of the ten NPS indicators, the courtesy indicator is included as the top priority that the DPRD secretariat of the Tangerang Selatan Municipality must complete. In addition, tangible indicators, competence, communication, and customer understanding are included in the low priority. Further elaboration of these results is presented in this paper
Analisi Regulatory Impact Assesment (RIA) untuk Mengevaluasi Kebijakan Penanganan Pandemi Covid-19 di Kota Tanggerang Selatan Chairuddin, Shinta Wahyuni; Satispi, Evi
Jurnal Administrasi dan Kebijakan Publik Vol. 8 No. 1 (2023): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.8.1.45-60.2023

Abstract

Efforts that must be made by the regional government in tackling or breaking the chain of the Covid-19 pandemic are issuing regulations governing community activities and actions that need to be taken by the regional government. This effort has been made by the City Government of South Tangerang by issuing Mayor Regulation no. 13 of 2020 concerning Implementation of Large-Scale Social Restrictions in the Context of Handling Corona Virus Disease 2019. The purpose of this research is to evaluate the Regulation of Mayor using a qualitative descriptive method with a normative legal study approach using Regulatory Impact Analysis (RIA). The results of the study concluded that it was necessary to revise the Regulation of Mayor, especially on the points: social organization activities, the obligation of workplace leaders to ensure that employees do not have co-morbidities, the obligation to provide temperature test kits, regulation of worship activities, explanations about public facilities, the obligation to use masks, community rights, provision of incentives and vaccines, and criteria for administrative sanctions.