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All Journal Jurnal Promosi Pendidikan Ekonomi MANAJERIAL GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Lectura : Jurnal Pendidikan JTP - Jurnal Teknologi Pendidikan Jurnal Pendidikan Akuntansi dan Keuangan Jurnal EDUCATIO: Jurnal Pendidikan Indonesia Jurnal Pendidikan Manajemen Perkantoran (JPManper) Journal of Environmental Science and Sustainable Development Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal of Business, Law, and Education BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Empowerment Society Sosio-Didaktika: Social Science Education Journal Edukasia: Jurnal Pendidikan dan Pembelajaran Multifinance Proceedings Series of Educational Studies
Rasto, Rasto
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Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Social Sciences Other

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Adaptation of the 4D Model in Developing a Competency Documentation Framework for ISO 9001:2015 Implementation in the Manufacturing Industry Rahmayanti, Tiana Nur; Suryadi, Edi; Inayati, Tutik; Rasto, Rasto
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 5 (2025): Dinasti International Journal of Economics, Finance & Accounting (November - De
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i5.5278

Abstract

Effective competency documentation remains a critical challenge in implementing ISO 9001:2015 Clause 7.2 across Indonesian manufacturing industries, primarily due to the absence of a structured methodological framework. This methodological gap hinders the systematic and effective management of employee competencies. This study proposes an integrated competency documentation system through the adaptation of the 4D model (Define, Design, Develop, Disseminate) for ISO 9001:2015-certified manufacturing organizations. The research employed a development method encompassing Define, Design, and Develop stages, with data triangulation from document analysis, stakeholder interviews, and expert validation conducted in an automotive component manufacturing company. Validation involved two experts with complementary expertise and testing with multi-department employees. The results produced four integrated Standard Operating Procedures: formulation of competency standards, development of a competency matrix, planning of competency development, and evaluation of effectiveness. Expert validation indicated a score of 79.5% (categorized as good) with an inter-rater reliability of r = 0.94, while user trials yielded high levels of satisfaction. The system effectively addressed gaps in standard setting, employee competency mapping, systematic evaluation, and integrated documentation. The adaptation of the 4D model proved to be an effective approach for balancing standard compliance with operational needs, providing a practical contribution to ISO 9001:2015 implementation within the Indonesian manufacturing sector.
Co-Authors Ade Sobandi, Ade Amir Machmud, Amir Andriani, Rike Asep Kurniawan Azhar, Mimbar Noer bakri, Yusup syarifudin Dahlan, Dadang - Darma Rika Swaramarinda, Darma Rika Edi Suryadi, Edi Edutivia Mardetini, Edutivia Endang Supardi, Endang Fadli agus triansyah Faisal Filianti, Filianti Gunawan, Ashari Hady Siti Hadijah, Hady Siti Hari Mulyadi, Hari HENRY ERYANTO, HENRY Hernawan, Yosep Ikaputera Waspada, Ikaputera Ilham Muhammad Imas Purnamasari Iqbal Lhutfi Islamy, Fahmi Jahidah Janah Sojanah, Janah Jarot Tri Bowo Santoso Koswara Koswara, Koswara Kurjono, Kurjono Latief, M. Jamil M. Arief Ramdhany Marsofiyati Marsofiyati Muhammad Iqbal Rezky Musafa Musafa Nani Sutarni Navik Istikomah Nugraha Nugraha R. Rusli Rachman, Rizki Maulana Rahmat Yuliawan Rahmat, Fitriyane Laila Apriliani Rahmawati, Dwitya Nur Rahmawati, Siti Meila Rahmayanti, Tiana Nur Rizky Zainab, Ellenia Rahmani Roni Faslah Sambas Ali Muhidin, Sambas Ali Sarifani, Kaisya Azzahra Kadar Setiani, Fani Simangunsong, Marta Florentina Suntari, Rini Suwatno Suwatno Syamsul Hadi Senen, Syamsul Hadi Tutik Inayati Umkabu, Talabudin Utari, Amanda Utari, Kania Teja