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THE EFFECT OF JOB SATISFACTION, WORK DISCIPLINE, AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE Dewi, Ni Putu Seftiana; Landra, Nengah; Parwita, Gde Bayu Surya
EMAS Vol. 6 No. 8 (2025): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v6i8.12329

Abstract

Achieving optimal employee performance in achieving organizational goals is the main objective of human resource management. The Dauh Puri Kaja Village Office is the location of this study. Thirty-five employees from the Dauh Puri Kaja Village Office constitute the study population. Due to the relatively small study population, the census method was chosen. Thirty-five employees of the Dauh Puri Kaja Village Office constitute the study sample. Questionnaires and Likert scale interviews were the methods used to collect data. Instrument validation, including validity and reliability testing, was the initial step in data analysis. Multiple Linear Regression Analysis was the subsequent step. The results of this study indicate that Job Satisfaction, Work Discipline, and Organizational Commitment have a positive and significant impact on Performance among employees at the Dauh Puri Kaja Village Office.
PENGARUH LINGKUNGAN KERJA, MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PUSPADI BALI Muliani, Ni Nengah; Landra, Nengah; Aristana, I Nengah
EMAS Vol. 6 No. 8 (2025): EMAS
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/emas.v6i8.12334

Abstract

Sumber daya manusia adalah salah satu faktor yang sangat penting bahkan tidak dapat dilepaskan dari sebuah organisasi baik institusi maupun perusahaan. Kinerja karyawan pada dasarnya merupakan hasil kerja yang dicapai oleh karyawan dalam menyelesaikan tugas dan tanggung jawabnya. Tujuan penelitian ini adalah untuk mengetahui pengaruh lingkungan kerja, motivasi kerja dan disiplin kerja terhadap kinerja karyawan pada PUSPADI Bali. Populasi penelitian adalah karyawan pada PUSPADI Bali. Penelitian ini menggunakan sampel sebanyak 30 responden yang ditentukan berdasarkan metode sensus yaitu dimana semua populasi menjadi sampel. Alat analisis yang digunakan untuk menguji hipotesis adalah analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa lingkungan kerja, motivasi kerja, dan disiplin kerja masing-masing memiliki pengaruh positif dan signifikan terhadap kinerja karyawan pada PUSPADI Bali. Saran untuk penelitian selanjutnya dapat mengembangkan penelitian ini dengan menambahkan variabel lain misalnya variabel komunikasi.
The Impact of Emotional Intelligence and Work–Life Balance on Organizational Commitment through the Mediation of Job Satisfaction among JNE Denpasar Couriers I Ketut Setia Sapta; I Gede Aria Kusuma Putra; Nengah Landra; Gede Bayu Surya Parwita
International Journal of Economics, Commerce, and Management Vol. 2 No. 4 (2025): October : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v2i4.946

Abstract

This study explores the impact of emotional intelligence and work–life balance on organizational commitment, with job satisfaction serving as a mediating variable, in the context of couriers at JNE Denpasar. Utilizing a quantitative research design, the study applies Partial Least Square (PLS) Structural Equation Modeling (SEM) to analyze data collected from 56 participants through a census sampling method. The findings reveal that emotional intelligence has a direct and significant effect on organizational commitment, indicating that employees with higher emotional intelligence tend to demonstrate stronger loyalty and dedication to their organization. However, emotional intelligence does not show a significant influence on job satisfaction, suggesting that other factors may contribute to employees' overall contentment at work. Conversely, work–life balance significantly affects job satisfaction, highlighting the importance of maintaining a healthy equilibrium between professional and personal responsibilities. Despite this, work–life balance does not directly influence organizational commitment. Further analysis indicates that job satisfaction fully mediates the relationship between work–life balance and organizational commitment, demonstrating that employees who achieve a better work–life balance are more likely to be satisfied with their jobs, which in turn enhances their commitment to the organization. However, job satisfaction does not serve as a mediator between emotional intelligence and organizational commitment, implying a more direct pathway between these two variables. These results align with the Theory of Planned Behavior, emphasizing that positive attitudes, reflected through job satisfaction, play a critical role in fostering behaviors associated with organizational commitment. From a practical perspective, the study highlights the importance for companies, particularly in the logistics industry, to invest in initiatives that enhance emotional intelligence and promote effective work–life balance strategies. By doing so, organizations can cultivate stronger employee loyalty, improve engagement, and foster a more committed workforce, ultimately contributing to better organizational performance and stability.
The Influence of Leadership and Compensation on Employee Performance at PT REX Denpasar with Job Satisfaction as a Mediating Variable Ni Luh Suastini; I Nengah Landra; I Nengah Suardika
International Journal of Economics and Management Sciences Vol. 2 No. 3 (2025): Agustus : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v2i3.937

Abstract

Human resources (HR) are a crucial component of any organization, playing a vital role in determining its development and success. One key aspect of HR management is employee performance, which reflects the quality and quantity of employee output in meeting company targets. This study focuses on PT REX Denpasar, a logistics company that experienced fluctuations in monthly revenue throughout 2023. This phenomenon indicates performance issues related to work quantity, delivery accuracy, and time efficiency. Several operational issues identified included variability in staff productivity, delays in delivery schedules, and inaccuracies in shipping data processing. To explore solutions to these challenges, the study examined the role of managerial leadership and financial incentives in improving employee performance, with job satisfaction as a mediating variable. This study covered all 40 employees of PT REX Denpasar, using a comprehensive enumeration sampling method. Data were collected through structured questionnaires, in-depth interviews, and a review of organizational records. Analysis was conducted using a structural path modeling approach to examine the relationships between variables. The results showed that managerial leadership had a significant effect on job satisfaction, as did the financial incentives provided by the company. Furthermore, leadership quality and compensation systems have been shown to have a positive correlation with improved employee performance. Furthermore, job satisfaction was found to act as a substantial mediator, strengthening the influence of leadership and compensation on performance. Thus, improving leadership quality and improving compensation mechanisms not only have a direct impact but also an indirect impact through increased job satisfaction.
Work-Life Balance, Compensation, and Employee Performance: The Mediating Effect of Job Satisfaction in the Procurement Division of Denpasar City Government Arimbawa, Anak Agung Gede Alit; Wijana, I Made Dauh; Landra, Nengah; Imbayani , I Gusti Ayu
Golden Ratio of Human Resource Management Vol. 6 No. 1 (2026): August - February
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v6i1.1650

Abstract

This study explores the influence of work-life balance and compensation on employee performance, considering job satisfaction as a mediating variable in the context of the public sector. A quantitative approach was applied through a survey of 60 civil servants in the Procurement Division of the Denpasar City Government. The data were gathered through questionnaires distributed via Google Forms and analyzed using SmartPLS 4 software. The results showed no significant effect of work-life balance on employee performance, either directly or indirectly through job satisfaction. In contrast, while compensation showed no direct effect on performance, it positively influenced performance indirectly through the mediating role of job satisfaction. These findings highlight the crucial mediating role of job satisfaction in improving employee performance, particularly in relation to compensation.
The Role of Work Motivation In Mediating the Effect of Workload and Work Culture on Employee Performance at the Uptd Of the Kerthi Bali Sadhajiwa Health Laboratory Center, Bali Province Health Office Sri Indriani, Ida Ayu; Nengah Landra; Putu Kepramareni
International Journal of Economics (IJEC) Vol. 4 No. 2 (2025): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i2.1495

Abstract

This study explores the role of work motivation as a mediating factor between workload and work culture on employee performance at the UPTD Kerthi Bali Sadhajiwa Health Laboratory Center. With a population of 113 employees, a quantitative approach was employed using Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) method for data analysis. The findings indicate that both workload and work culture significantly influence work motivation and employee performance. Specifically, while workload directly impacts employee performance, it does not significantly mediate through work motivation. In contrast, work culture positively influences both work motivation and employee performance, demonstrating partial mediation. The results emphasize the importance of a supportive work environment and effective workload management to enhance employee performance. Recommendations for management include fostering a positive work culture and developing motivational strategies to sustain employee engagement and productivity
The Servant Leadership Analysis and Work Motivation in Determining Organizational Commitment and Employee Performance Artha, Didik Rabuana; Suardhika, I Nengah; Landra, Nengah
International Journal of Applied Business and International Management Vol 8, No 2 (2023): August 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v8i2.1815

Abstract

Human resources (HR) play an important role and an asset that must be owned by the organization. This is because HR plays an active role in the process of running an organization to achieve goals. Therefore, optimizing the contribution of employees to the company's mission is very important to maintain effective performance. The purpose of this study is to analyze and explain the relationship between servant leadership and work motivation variables with organizational commitment and employee performance at PT. Telkom Access Denpasar. The sample in this study were all permanent employees who worked at several 45 respondents. By using Structural Equation Modeling (SEM) analysis with the help of the Smart-PLS v.3 programs, the results show that the better the implementation of servant leadership can increase employee commitment to the organization. In addition, it was found that employees who are motivated at work will increase their commitment to the organization. The application of servant leadership is not able to, directly and indirectly, determine employee performance. Other results, increasing employee motivation will improve employee performance, either directly or indirectly through the mediation of organizational commitment. Meanwhile, employee commitment was found to have a positive and significant effect on employee performance.
The Influence of Competence, Work Discipline, and Organizational Climate on Employee Performance at the Kayon Resort Ubud, Gianyar Anak Agung Istri Cinta Dewi; Ni Putu Irmayanti; Ni Made Widiari Rahayu; Ni Ketut Istha Lestari; Ni Kadek Sinta Oktaviana Prana Dewi; Nengah Landra; Gde Bayu Surya Parwita
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 2 No. 2 (2025): Proceeding of the International Conference on Management, Entrepreneurship, and
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v2i2.261

Abstract

Employee performance is one of the key indicators in assessing the quality of human resources within an organization or company. To improve performance, companies generally implement various strategies, such as training programs, educational development, enforcement of work discipline, motivational efforts, and the management of a supportive work environment. This study aims to analyze the influence of competence, work discipline, and organizational climate on employee performance at The Kayon Resort Ubud. This research involved all employees of The Kayon Resort Ubud as the population. The sampling technique used was a saturated sampling method, in which the entire population was included as the research sample, totaling 71 respondents. To analyze the relationships between variables and test the hypotheses, multiple linear regression analysis was employed. The results of the study indicate that competence has a positive and significant effect on employee performance. Likewise, work discipline and organizational climate also have a positive and significant influence on employee performance at The Kayon Resort Ubud. Based on these findings, future researchers are encouraged to expand the study by including other variables that may affect employee performance.
Construction of Welfare Mediation Model Based on Tri Hita Karana on The Economic Effect of Tourism Sector Toward Happiness To Improve Life Satisfaction of Local Community Kusuma, I Gusti Agung Teja; Landra, Nengah; Widnyana, I Wayan
APMBA (Asia Pacific Management and Business Application) Vol. 8 No. 1 (2019)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2019.008.01.5

Abstract

This research aims to measure effects of tourism economy on Tri Hita Karana (Balinesse Life Philosophy) well-being including physical health and well being, psychological, relationship, and spiritual well being, to realize the well-being so that it can create life of satisfaction. Using quantitative method using existing measurement scale. Results of this research indicate that there is no significant effect of tourism economic benefit on happiness and public life of satisfaction. The economic benefit will provide effects on local public happiness and then it can create life of satisfaction, if the public obtain the sense of Tri Hita Karana-based well-being. Another finding proves that Tri Hita Karana well being is proven significantly as a mediated effect of economic benefit on public happiness. Practical implication of the researchers is that the economic measurement is not adequate to be used to predict success of sustainable tourism. It is necessary for other indicators such as well-being, happiness and public life of satisfaction .This research originality and value are to fulfil research gap to involve Tri Hita Karana cultural aspect as a local wisdom trusted to have universal value in determining well-being in the field of tourism economic performance.
When Satisfaction Is Not Enough to Build a Word of Mouth and Repurchase Intention Kusuma, I Gusti Agung Eka Teja; Yasmari, Ni Nengah Wida; Agung, Anak Agung Putu; Landra, Nengah
APMBA (Asia Pacific Management and Business Application) Vol. 10 No. 1 (2021)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2021.010.01.1

Abstract

This study aims to measure the impact of service quality on word of mouth (WOM) and repurchase intention mediated by customer satisfaction. Design/methodology/approach: This cross-sectional study was conducted in all branches of Bank BPD Bali in Bali involving 91 Western Union customers at Bank BPD Bali as respondents. The research hypothesis was tested using a second order model processed by Structural Equation Modeling (SEM) analysis techniques with PLS software. Findings: Satisfaction has "tired" itself as a mediating buffer of quality of service to build loyalty or intention to buy back and word of mouth positive. The evidence shows, service quality has a positive and significant effect on word of mouth and repurchase intention, but satisfaction fails to mediate the effect of service quality on word of mouth and repurchase intention. Customer satisfaction does not affect word of mouth and repurchase intention Practical/implications: Service quality programs must be able to consider other effects besides satisfaction to build word of mouth and repurchase intention. Satisfaction is dynamic and difficult to maintain when competition is getting tougher.
Co-Authors A.A.Made Alit Putra Adnyana, I Putu Gede Putra Anak Agung Intan Anak Agung Istri Cinta Dewi Anak Agung Putu Agung Anak Agung Putu Agung Anak Agung Wedana Putra Pemayun Andika, Ary Wira Anik Yuesti Ardianti, Ni Putu Indah Ade Arimbawa, Anak Agung Gede Alit Artha, Didik Rabuana Ary Wira Andika Desak Made Nong Hamami Dewa Gede Artha Ariasa Dewi Purnama Sari Dewi, Ni Putu Seftiana Didik Rabuana Artha Gde Bayu Surya Parwita Gde Bayu Surya Parwita Gede Bayu Surya Parwita Gregorius Paulus Tahu I Gede Aria Kusuma Putra I Gede Cahyadi Putra I Gede Pande Septiawan I Gede Putu Eka Budiyasa I Gede Satrya Ariwibawa I Gede Tri Suryawan I Gusti Agung Teja Kusuma I Gusti Ayu Imbayani I Gusti Ngurah Bagus Gunadi I Kadek Budi Astawan I Ketut Setia Sapta I Ketut Wiartha I Komang Agus Septian Adi Cahya I Komang Oka Permadi I Made Agus Budiana I Made Gede Manik Dharma Mahaputra I Made Purba Astakoni I Made Sony Indrawan I Made Yuda Prasetia I Nengah Aristana I Nengah Suardhika I Nengah Suardika I Nengah Sudja I Nyoman Sender I Putu Andri Permana I Putu Krisna Candra Oka Diputra I Wayan Juniartha I Wayan Widnyana Ida Ayu Made Pebryanti Ida Ayu Sintha Agustina Ida Bagus Made Widiadnya Ida Bagus Made Widiadnyana Ida Bagus Widiadnya Ida Ketut Oka Imbayani , I Gusti Ayu Kadek Alan Pranata Kadek Dwi Rista Rini Kadek Rista Ananda Putra Ketut Setia Sapta Ketut Trisnayani Kusuma, I Gusti Agung Teja Kusuma, I Gusti Ngurah Agung Eka Teja Kusuma, I Gusti Ngurah Agung Gede Eka Teja Mahayani, Ni Made Dita Ayu Mudinillah, Adam Muliani, Ni Nengah Mulyati, Ni Kadek Dwi Ni Kadek Ani Widiani Ni Kadek Mita Ayulia Pramesti Ni Kadek Reza Pramudya Dewi Ni Kadek Sinta Oktaviana Prana Dewi Ni Kadek Sutya Dewi Ni Kadek Windy Pramesti Ni Ketut Eni Ni Ketut Istha Lestari Ni Ketut Ratna Parmitha Dewi Ni Komang Tri Hapsari Ni Luh Made Yuni Pradnyawati Ni Luh Nikmawati Dewi Ni Luh Putriyani Ni Luh Putriyani Ni Luh Suastini Ni Made Ari Trisnayanti Ni Made Ariani Ni Made Dwi Puspitawati Ni Made Puspitawati Ni Made Satya Utami Ni Made Septiantari Ni Made Widiari Rahayu Ni Made, Adhe Sugi Windarini Ni Nengah Wida Yasmari Ni Nyoman Ari Novarini Ni Putu Dian Riani Ni Putu Diana Erawati Ni Putu Indah Ade Ardianti Ni Putu Irmayanti Ni Putu Lina Astuti Wijaya Ni Putu Lindya Dewi Ni Putu Mira Suciani Ni Putu Natasya Ni Putu Novi Widyasari Ni Putu Viranitha Dewi Pertiwi Ni Wayan Ita Arma Dewi Nyoman Surya Wijaya Pande Ketut Ribek Prayoga, I Gusti Ngurah Tresna Diva Putu Aditya Parodya Putu Armitha Widiyanthi Putu Kepramareni Putu Venny Sri Rahayu Putu Yusi Pramandari Sang Ayu Putu Andina Pryanti Sang Ayu Setya Nusani Sapta Rini Widyawati SAPTA WIDYAWATI Seri Adi Utari Sri Indriani, Ida Ayu Suryantha, I Kadek Adi Syahnur Said Trandani, Ni Made Reva Trisnayani, Ketut Usadi, Made Pradnyan Permana Wijana, I Made Dauh Winarsih Winarsih Yanti, Ni Ketut Erix Kristina Yasmari, Ni Nengah Wida