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Sungkono
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Journal : Journal of Ekonomics, Finance, and Management Studies

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Analisis Komunikasi Interpersonal untuk Meningkatkan Kinerja Pegawai pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Karawang Jodi Dwi Lesmana; Sungkono; Maman Mulya Karnama
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 11 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i11.4491

Abstract

The aim of the research is to determine, analyze and explain the impact of interpersonal communication on employee performance at the Population and Civil Registration Service of Karawang Regency. Using qualitative methods with interview, observation and documentation techniques, this research reveals that interpersonal communication plays a crucial role in achieving optimal performance. Key elements such as openness, empathy, positive attitudes, and orientation towards others are the main focus in daily interactions in the work environment. Even though employee performance has been recognized with awards from the West Java Province Population and Civil Registration Service, this research also identified the problem of frequent miscommunication, which can hinder work effectiveness. Employee competency development programs, such as "Dukcapil Belajar," have been proven to contribute to improving performance. The results of this research emphasize the importance of effective interpersonal communication to support organizational success and suggest that efforts to improve interpersonal communication continue to be made to minimize miscommunication and support the achievement of organizational goals.
Co-Authors Aam Sumiati Abizachryan Akbar Adam, Muhamad Aditya Nugraha, Ridha Agus Sugiharto Ahiruddin Ahmad Malik Fajar Ahmad Zayadi ahmad zayadi Aji Tuhagana Alfanny Amelia Ramadanti Andi Pawennari Anindya Dwi Risdhayanti Arie Rahmadi Arief Rahman Hidayat Arrad Amara Arziel Pramudya Asaibe Dorlima Simatupang Asih Riyanti, Asih Aulia Febriyanti AYU WANDIRA BASUKI ARIANTO Bawa, Ngakan Nyoman Rai Benny Gunawan Bryantono, Achmad Arif Cahyono HP Daniel Happy Putra DARMAWAN YULIANTO Dedeh Sartika Dedi Mulyadi Dedi Mulyadi Dendy Barqah Depi Prihamdani Desi Nurmala Dessy Wardiah, Dessy Deyani Faidah Dhea Amelia Putri Dhelzahra Yashinta Diktia Nurfadilah Dinar Reira Pelangi Edi Sulistio Budi Eka Mandayatma Ekky Setyawan T Elly Nurachmah Endah Yuniarti, Endah ERWIN WIJAYANTO Fadia Nanda Luthfiana Fadillah Siva Azzahra Fajar Ahmad Prasetyo1 Farida Aulia Fitri Gillang Al Azhar Harapan, Edi Hari Kurnia Safitri Hari Moekti Wibowo HARI MOEKTIWIBOWO Hidayat, Arief Rahman Hikmah Fauziyah I Made Laut Mertha Jaya Indramawan INDRAMAWAN INDRAMAWAN Jamal Handitia Putra Jodi Dwi Lesmana Juhana Kamajaya, Leonardo M A Bintoro Dibyoseputro M. A. Bintoro Dibyoseputro Maman Mulya Karnama Mandasini Masyhudi Meiliana Halim Muhammad Azhar Mukjizah Dwi Prihartina Muklis Al Amin Nabila Nur Hayati Fadhilah Nadia Septiani Nashrah Natalya Puspawangi Nurhanifah Nazwa Nur Fadhila Netti Nurlenawati Nur Agustin, Selvy Nurrisma Rahayu Nurwijayanti Nurwijayanti Kusumaningrum Putra, Jamal Handitia Putri Dwi Rahayu Rany Sitara Dewi Reza Amalia Putri Rifa Maulana Rindi Apridianti Rini Nurhasanah Sujana Sabrina Shela Fatimah Zahra Sarah Adzkia Aulia Sembiring, Rinawati Sheva Prasetyo Budi Rahayu Shirley Anggita Rahayu Sidik Nurcahyo suryawan, ryan firdiansyah Syifa Edenia Tedi Luay Tuti Herawati W.TEDJA BHIRAWA Wahyu Tri Wahono Winarno, Totok Yosiana Kristiani Tambun Yulia Nur Fadilah