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Pengaruh Work Engagement, Job Satisfaction dan Employee Empowerment terhadap Organizational Commitment pada Karyawan Perusahaan Jasa Transportasi di Kalimantan Barat Arif Muttaqin; Wiwik Robiatul Adawiyah
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6595

Abstract

This study examines the effects of work engagement, job satisfaction, and employee empowerment on organizational commitment among employees of a transportation service company. The research was motivated by the need to understand psychological and organizational factors that strengthen employee loyalty in a dynamic service industry. A quantitative approach was applied using a survey of 130 respondents selected through total sampling. Data were analyzed using multiple linear regression with SPSS to test the proposed hypotheses. The findings indicate that work engagement, job satisfaction, and employee empowerment each have a positive and significant effect on organizational commitment. Among these variables, job satisfaction shows the strongest influence, suggesting that fair treatment, supportive supervision, and opportunities for development are key drivers of employee commitment. The results imply that management should prioritize strategies to enhance employee satisfaction, foster meaningful work involvement, and expand empowerment practices to strengthen long-term organizational attachment. These findings contribute empirical evidence on commitment development in transportation service companies and provide practical guidance for human resource policies.
Pengaruh Green Human Resource Management Terhadap Pro –Environmental Behavior Dimediasi oleh Green Knowledge Sharing Dan Self-Efficacy pada Karyawan Hotel Bintang 3 di Jakarta Barat Anggita Agustia; Wiwik Robiatul Adawiyah; Netania Emilisa; Tiara Puspa
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 3 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i3.11431

Abstract

This study aims to analyze the influence green human resource management on pro-environmental behavior, mediated by green knowledge sharing and self-efficacy. The study was conducted using a quantitative approach with a survey method by collecting samples from employees of three-star hotels in West Jakarta. The research design employed hypothesis testing. Data were collected using a cross-sectional approach. The data were primary in nature and were obtained by distributing questionnaires via google forms, which were completed by 150 employees of three-star hotels in West Jakarta Secondary data were obtained from sources other than the research respondents and were collected through a literature review. The data analysis techniques included instrument testing, such as validity and reliability tests, structural equation modeling (SEM), descriptive statistical analysis using SPSS and AMOS software. The results indicate that green human resource management has a positive effect on green knowledge sharing and self-efficacy. Furthermore, green knowledge sharing and self-efficacy has a positive effect on pro-environmental behavior In addition, green knowledge sharing mediates the relationship between green human resource management and pro-environmental behavior, and self-efficacy also mediates the effect of green human resource management on pro-environmental behavior.
Pengaruh High-Involvement Work Practices (HIWPs) & Discretionary Human Resource Practices (DHRP) Terhadap Job Satisfaction yang Dimediasi Oleh Job Crafting Mila Cahya Karmelia; Wiwik Robiatul Adawiyah
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 4 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i5.9030

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh High-Involvement Work Practices (HIWPs) dan Discretionary Human Resource Practices (DHRP) terhadap Job Satisfaction yang dimediasi oleh Job Crafting. Penelitian dilakukan dengan menggunakan pendekatan kuantitatif dan metode survei dengan mengambil sampel dari karyawan KCP Bank Mandiri di Jakarta Selatan, Rancangan pada penelitian ini dilaksanakan melalui pengujian hipotesis (hypothesis testing) dengan menggunakan metode analisis regresi linear berganda. Pengumpulan data berlangsung secara cross-sectional. Data bersifat data primer dan dihimpun dengan menyebarkan kuesioner melalui formulir digital yang diisi oleh 205 karyawan di perusahaan yang diteliti. Teknik pengolahan data yang digunakan mencakup pengujian instrumen seperti uji validitas dan reliabilitas, structural equation modeling (SEM), serta uji statistik deskriptif dengan menggunakan perangkat lunak SPSS versi 22 dan AMOS versi 22. Hasil penelitian menunjukkan bahwa High-Involvement Work Practices (HIWPs) dan Discretionary Human Resource Practices (DHRP) secara signifikan berpengaruh terhadap Job Crafting dan Job Satisfaction. Selain itu, Job Crafting tidak terbukti secara langsung (parsial) memediasi pengaruh High-Involvement Work Practices (HIWPs) serta Discretionary Human Resource Practices (DHRP) terhadap Job Satisfaction. Diharapkan hasil penelitian ini dapat meningkatkan Job Satisfaction karyawan dengan menerapkan High-Involvement Work Practices (HIWPs) yang mendorong keterlibatan karyawan dalam pengambilan keputusan dan memberikan kebebasan dalam pekerjaan mereka. Selain itu, Discretionary Human Resource Practices (DHRP) dapat digunakan untuk menyediakan pelatihan dan pengembangan yang berkelanjutan, sehingga karyawan merasa dihargai dan termotivasi untuk berkontribusi lebih baik.
PENGARUH EMOTIONAL LABOR SURFACE ACTING, DEEP ACTING, DAN CUSTOMER MISTREATMENT TERHADAP WITHDRAWAL BEHAVIOR DIMEDIASI EMOTIONAL EXHAUSTION PADA KARYAWAN RESTORAN DI JAKARTA Efysastiana Putri; Wiwik Robiatul Adawiyah
Bisnis-Net Vol 9, No 1: MEI 2026
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/bn.v9i1.7345

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh surface acting, deep acting dan customer mistreatment terhadap withdrawal behavior yang dimediasi oleh emotional exhaustion. Penelitian dilakukan dengan menggunakan pendekatan kuantitatif dan metode survei dengan mengambil sampel dari karyawan restoran di wilayah Jakarta Selatan. Rancangan pada penelitian ini dilaksanakan melalui pengujian hipotesis (hypothesis testing). Pengumpulan data berlangsung secara cross-sectional. Data bersifat data primer dan dihimpun dengan menyebarkan kuesioner melalui google form yang diisi oleh 175 karyawan restoran yang diteliti. Teknik pengolahan data yang digunakan mencakup pengujian instrumen seperti uji validitas dan reliabilitas, structural equation modeling (SEM), serta uji statistik deskriptif dengan menggunakan perangkat lunak SPSS dan AMOS. Hasil penelitian menunjukkan bahwa surface acting berpengaruh positif terhadap emotional exhaustion, deep acting berpengaruh negatif terhadap emotional exhaustion, customer mistreatment berpengaruh positif terhadap emotional exhaustion dan emotional exhaustion berpengaruh positif terhadap withdrawal behavior. Selain itu, emotional exhaustion mampu memediasi pengaruh surface acting, deep acting dan customer mistreatment terhadap withdrawal behavior. Manajemen perlu memberikan pelatihan emotional intelligence untuk membantu karyawan dalam mengelola emosi sendiri dan orang lain menjadi lebih baik.
Basic Accounting Training to Improve Financial Management of KSBI MSMEs Lidia Wahyuni; Titik Aryati; Shafrani Dizar; Wiwik Robiatul Adawiyah; Neng Hestiana; Agus Salim
Mattawang: Jurnal Pengabdian Masyarakat Vol. 6 No. 4 (2025)
Publisher : Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.mattawang4412

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a crucial role in Indonesia’s national economy, particularly in job creation and income distribution. However, most MSME actors still face challenges in financial management due to limited basic accounting knowledge and the lack of adoption of digital financial tools. This Community Service (PkM) program aims to enhance the financial literacy and basic accounting skills of members of the Komunitas Sukses Berjamaah Indonesia (KSBI) through a practical-based training approach. The activity was conducted on November 30, 2024, by the Faculty of Economics and Business, Universitas Trisakti, involving 20 participants engaged in culinary, fashion, and printing businesses. The methods used included interactive lectures, group discussions, and hands-on practice in preparing simple cash-based financial statements. The effectiveness of the training was evaluated through pre- and post-tests consisting of ten questions covering five key aspects of accounting understanding. The results indicated a significant improvement, with the average score increasing from 41.25 in the pre-test to 87.75 in the post-test, representing a 112.7% improvement. Participants also demonstrated behavioral changes toward more disciplined financial recording and showed interest in adopting digital accounting applications. This program proved effective in improving financial literacy and professionalism among MSME actors and serves as a sustainable model for capacity building to strengthen the competitiveness of small and micro enterprises.
Pengaruh Career Planning, Work Stress, Workplace Well Being terhadap Turnover Intention pada Karyawan Hotel Bintang Tiga Puncak Cipanas Abyan Arfari Nursi; Beta Beta Oki Baliartati; Wiwik Robiatul Adawiyah; Dita Oki Berliyanti
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 4 No. 1 (2023): AL-Mikraj Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v4i1.3622

Abstract

The purpose of this study was to analyze the effect of Career Planning, Work Stress, Workplace Well Being on Turnover Intention of Three Star Hotel Employees Puncak Cipanas. The independent variables in this study are Career Planning, Work Stress, Workplace Well Being and the dependent variable in this study is turnover intention. Data were collected from 100 respondents using sensus. The technique used to analyze this research is hypothesis testing using multiple linear regression methods with the SPSS assistance program version 21. The results of hypothesis testing in this study showed that there was a negative effect of Career Planning on Turnover Intention, a positive effect of Work Stress on Turnover Intention, and a Workplace Well Being on Turnover Intention. The managerial implication in this study is to reduce the Work Stress variable, so that it does not have an impact on Turnover Intention or has a small effect on Turnover Intention, management can still maintain good relations with employees and reduce employee workload so it does not cause Work Stress.