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All Journal Inovisi Jurnal Penelitian Kesehatan Suara Forikes Jurnal Pengabdian Masyarakat AbdiMas Jurnal Ilmu Kesehatan Masyarakat (The Public Health Science Journal) International Journal of Nursing and Health Services (IJNHS) Journal of Multidisciplinary Academic Inovasi: Jurnal Ilmiah Ilmu Manajemen Jurnal Riset Kesehatan Poltekkes Depkes Bandung Poltekita : Jurnal Ilmu Kesehatan JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Science Midwifery Journal of Nursing and Public Health (JNPH) Jurnal Health Sains Journal La Bisecoman Health Publica : Jurnal Kesehatan Masyarakat Kontigensi: Jurnal Ilmiah Manajemen Jurnal EduHealth Journal of Comprehensive Science International Journal of Medicine and Health Jurnal Indonesia Sosial Teknologi Journal of Hospital Management Eduvest - Journal of Universal Studies Jurnal Medika Nusantara Vitamedica: Jurnal Rumpun Kesehatan Umum Toplama Inovasi Kesehatan Global Vitamin: Jurnal Ilmu Kesehatan Umum Green Inflation: International Journal of Management And Strategic Business Leadership International Journal of Health and Medicine Jurnal Praba: Jurnal Rumpun Kesehatan Umum Jurnal Ilmu Kesehatan Masyarakat (The Public Health Science Journal)
Nofierni, Nofierni
Esa Unggul University, Jakarta
Aerospace Engineering Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Transportation Veterinary

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The Influence of Psychosocial Support, Health Communication, Information and Education (KIE), and Health Service Facilities on the Decision of Pregnant Mothers in Choosing Antenatal Care (ANC) and Delivery with Social-Media as a Moderating Variable at Pet Gultom, Doddy Fernando Pausoan; Wahidi, Kemala Rita; Nofierni, Nofierni
Kontigensi : Jurnal Ilmiah Manajemen Vol 13 No 1 (2025): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v13i1.766

Abstract

The decision of pregnant mothers to choose Antenatal Care (ANC) and delivery services is important because it affects hospital visits. The number of pregnant mothers visiting Petukangan General Hospital has shown a declining trend in 2023. Various health services for pregnant mothers have been provided, but they have not yet succeeded in increasing the number of visits. This research aims to analyze the role of Social Media Marketing as a moderating variable in the influence of psychosocial support, health communication, information and education (KIE), and health service facilities on the decision of pregnant mothers in choosing Antenatal Care (ANC) and delivery services at Petukangan General Hospital. Psychosocial support, which includes emotional and social support from family and healthcare providers, plays a crucial role in reducing anxiety and enhancing the comfort of pregnant mothers. Additionally, comprehensive health service facilities, such as specialist and subspecialist obstetric services, significantly influence the decisions of pregnant mothers. This study employs a causal quantitative research approach. The sample for this research consists of pregnant mothers residing in Jakarta who have utilized services at Petukangan Hospital at least twice, have plans to give birth, are aware of the hospital's Instagram social media, and are participants in the BPJS program. The total sample size is 220 pregnant mothers. The analysis technique used is Cross Sectional with the SEM-PLS measurement method. The study shows that psychosocial support and health service facilities have a significant influence on the decisions of pregnant mothers. Conversely, health communication, information, and education (KIE) do not have a significant effect. Social Media Marketing does not effectively moderate the relationship between these variables but has a direct and significant influence on the decisions of pregnant mothers through engaging and informative content. These results emphasize the importance of psychosocial support, quality service facilities, and effective digital marketing strategies to enhance the preferences of pregnant mothers for pregnancy services. Hospitals are recommended to strengthen their digital strategies to improve competitiveness in the healthcare market.
Human Resources Implementation at Imported Beef Supplier Startup Meat Tech Anandaputri, Elisabet; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 1 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i1.1953

Abstract

Middle-class Horeca in large metropolitan cities such as Jakarta, Bogor, Depok, Tangerang, and Bekasi are concerned with the quality of products and services offered by suppliers. PT Meat Tech as an imported beef supplier is concerned with these customer needs to increase consumer satisfaction. However, to create good product and service quality, companies need to manage their resources such as operational management, human resources, marketing, and finance. By qualitative approach, this research specifically reviews at how the short-term to long-term planning of human resources in an imported beef supplier company runs according to the strategy set by the company. The findings of this study are that Meat Tech focuses on managing employee performance and employee commitment in their early stage as a form of HR integration in business strategy, which is Product Development. Meat Tech focuses on managing employee satisfaction and motivation but still in accordance with company targets to meet customer needs.
Risk Management Strategy Implementation for Business Plan at Imported Beef Supply Startup Syina, Ibnu; Syah, Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 1 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i1.1954

Abstract

This study is concerned with how to develop and carry out a risk management strategy at PT Meat Tech, a startup in the imported beef business. Following the ISO 31000:2018 standard, the research uses a qualitative-descriptive strategy to spot, review, assess and tackle risks within the organization. The research finds that PT Meat Tech deals with significant weaknesses in operations, human assets and finances. A risk assessment matrix helped the company score and prioritize threats which led to the planning of targeted solutions, division of tasks and checking risk levels after these measures were carried out. The research points out that structured plans improve alignment and accountability, but note they do not always work as intended when faced with resource issues. According to the study, although PT Meat Tech grasps the concepts of risk governance well, the sustainability is linked to always adapting, making investments and introducing real-time monitoring. Using these lessons, SMEs specializing in high-risk, logistics-based operations can create and strengthen their systems for handling risks.
PERAN MEDIASI WORK ENGAGEMENT DALAM MENINGKATKAN KINERJA PERAWAT LESTARI, INTAN AYU; INDRAWATI, RATNA; NOFIERNI, NOFIERNI
Journal of Nursing and Public Health Vol 13 No 1 (2025)
Publisher : UNIVED Press, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jnph.v13i1.8492

Abstract

Pendahuluan: Penelitian ini dilandaskan hasil observasi awal yang menginformasikan bahwa sebagian besar kinerja perawat berada dalam kategori C (good) dengan persentase sebesar 36%, Temuan aspek kinerja perawat, 60% merasa perawat tidak menyelesaikan pekerjaan sesuai target, dan 60% juga merasa perawat tidak dapat menyelesaikan pekerjaan tanpa kesalahan, serta 70% menyatakan bahwa perawat tidak dapat menyelesaikan pekerjaan tepat waktu. Tujuan penelitian ini adalah untuk menganalisis pengaruh kepemimpinan transformasional dan quality of work life terhadap kinerja perawat di RS Unimedika Sepatan Tangerang melalui work engagement sebagai variabel intervening. Metode: Penelitian ini menggunakan metode penelitian deskriptif kuantitatif dengan pendekatan kausalitas. Populasi penelitian terdiri dari seluruh perawat pada RS Unimedika Sepatan Tangerang sebanyak 175 orang. Sampel penelitian ditetapkan menggunakan purposive sampling dan diperoleh sebanyak 122 orang perawat sebagai sampel penelitian. Teknik analisis yang digunakan adalah analisis deskriptif menggunakan Three Box Method dan analisis structural equation modelling (SEM) menggunakan PLS. Hasil dan Pembahasan: Hasil penelitian kepemimpinan transformasional dan Quality of Work Life secara bersama-sama memiliki pengaruh positif terhadap kinerja perawat di RS Unimedika Sepatan Tangerang melalui work engagement. Secara parsial, kepemimpinan transformasional dan Quality of Work Life berpenagruh terhadap work engagement dan kinerja perawat. Selain itu, work engagement juga berpengaruh terhadap kinerja perawat. Kesimpulan: Implikasi manajerial adalah memperbaiki sistem manajemen leadership dengan meningkatkan pelatihan etika profesi pengembangan karir.
Financial Planning and Investment Feasibility Analysis Based on Five-Year Projections Using ROI, NPV, IRR, and Financial Ratios : JEL Classification: G31, M13, L26, O16, L81 Ridwan, Saepul; Syah , Tantri Yanuar Rahmat; Kustiawan, Unggul; Nofierni, Nofierni
Journal La Bisecoman Vol. 6 No. 2 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i2.1970

Abstract

People tend to think of financial feasibility as an issue of numbers, which it is not. It is the issue of strategic intention, capital discipline, operating structure, and expected payoff being aligned. The research proposal is a complete financial plan and investment feasibility study on a new venture in the meat supply industry using the logistic-driven process targeting HORECA in the Jabodetabek area. In a five-year financial modeling, the study analyzes the anticipated revenues, cost structure, capital demand and finance projections through Return on Investment (ROI), Net Present Value (NPV), Internal Rate of Return (IRR), Payback Period, and the main financial ratios. The combination of scenario budgeting with systematic investment analysis not only builds a story of performance based on the strategic cost-allocation, liquidity maintenance and long-term solvency, but it also anticipates changing conditions, provides a clearer vision of the future by ensuring that the company can transform itself to adapt the potential improvements and counter powers to capitalize on them. Results show that profitability in the short term is sacrificed, but as of the second year, the enterprise will be able to cover its finances, achieve operational leverage, respectively high net margins as of the fifth year. The presence of a positive net present value (NPV) of 3.2 billion Indonesian rupiahs, an internal rate of returns (IRR) of 24 percent, and a 4.4-year payback indicate that as an investment it is both appealing to investors and economical in terms of capital.
Influence of Knowledge and Quality of Electronic Information System on Documentation Nursing Care with Perceived Usefulness as a Mediation Variable in the Inpatient Installation of X Hospital Yaputra, Steven Kristianto; Wahidi, Kemala Rita; Nofierni, Nofierni
Jurnal EduHealth Vol. 16 No. 03 (2025): Jurnal EduHealt, Edition July - September , 2025
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Hospitals have a role in providing complete health services. Nursing personnel have a large proportion, almost 50% of all hospital human resources. The purpose of this research is to determine the analysis of the influence of knowledge and quality of electronic information systems on nursing care documentation and perceived usefulness as a mediating variable for nursing staff in the X Hospital inpatient setting. The method used in this research is research using Structural Equation Modeling (SEM) data analysis techniques using SmartPLS version 3 software. Data collection used a survey method by taking questionnaires from 95 nurses in the X Hospital inpatient unit. The sampling technique used in this research is total sampling. The results of this research are that knowledge has a direct effect and significant to perceived usefulness. Knowledge has a direct and significant impact on nursing care documentation. Electronic information systems have a direct and significant effect on perceived usefulness. Electronic information systems have a direct and significant impact on nursing care documentation. Nursing care documentation has a direct and significant effect on perceived usefulness. Knowledge influences nursing care documentation through perceived usefulness. Electronic information systems influence nursing care documentation through perceived usefulness.
The Role of Organizational Commitment and Caring Behavior in Improving Nurses' Performance Through Extrinsic Rewards at Seto Hasbadi Hospital Arham Irzan; Muhammad Fachruddin Arrozi Adhikara; Nofierni Nofierni
Inovasi Kesehatan Global Vol. 2 No. 1 (2025): Februari : Inovasi Kesehatan Global
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/ikg.v2i1.1462

Abstract

This study aims to analyze the effect of organizational commitment and caring behavior on nurse performance, with extrinsic reward as a mediating variable at Seto Hasbadi Hospital. The background of this study is based on the importance of nurse performance in supporting the effectiveness of hospital operations, as well as the effect of commitment and caring behavior on improving performance. The research method used is quantitative analysis with a cross-sectional research design. The number of samples was 140 nurses, selected using the Hair formula. The variables studied include organizational commitment, caring behavior, extrinsic reward, and nurse performance. Data collection was carried out through a questionnaire measured with a 4-point Likert scale. The analysis tool used is Structural Equation Modeling (SEM) with the SEM-AMOS application. The results showed that organizational commitment and caring behavior had a significant effect on nurse performance, both directly and indirectly through extrinsic reward. Extrinsic reward has a greater influence than organizational commitment and caring behavior, extrinsic reward is proven to mediate the relationship between the two independent variables with nurse performance. This study provides important implications for hospital management to focus on developing organizational commitment, nurse caring, extrinsic rewards to improve nurse performance.
Effect of Workload and Competence on Nurses’ Performance with Supervision Moderation in Cengkareng Sugino Kesuma Karo Karo Samura; Dewi Sandra; Nofierni Nofierni
Green Inflation: International Journal of Management and Strategic Business Leadership Vol. 2 No. 3 (2025): August : Green Inflation: International Journal of Management and Strategic Bus
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/greeninflation.v2i3.539

Abstract

Introducion The performance of nurses is a critical determinant of hospital service quality, influenced by multiple factors such as workload, competence, and supervision. This study aimed to analyze the effect of workload and nurse competence on nurse performance with supervision as a moderating variable at X  Hospital. Methods The research employed a quantitative approach with a causal survey design. Data were collected using structured questionnaires distributed to 176 nurses and analyzed through Structural Equation Modeling (SEM) with SmartPLS 4.0. Result The findings revealed that both workload and competence significantly influenced nurse performance, with competence showing a strong positive effect. Workload was also found to have a significant effect on supervision, and nurse competence significantly enhanced supervision quality. However, supervision did not function as a moderating factor in the relationship between workload and nurse performance, nor between competence and nurse performance. Similarly, supervision itself was not significantly associated with nurse performance. The coefficient of determination showed that workload, competence, and supervision jointly explained 60% of nurse performance, while the remaining 40% was influenced by other unmeasured factors. Conclusion, workload and competence are proven to be direct determinants of nurse performance, whereas supervision in its current form does not enhance these effects. Hospital management should therefore focus on optimizing workload distribution, strengthening nurse competencies through continuous training, and reformulating supervision methods to be more participatory and supportive. These strategies are expected to improve the quality and effectiveness of nursing services and ensure sustainable improvements in hospital performance outcomes.
Impact of Psychological Conditions and Physical Environment on Hospitality Services through Patient Experience Eva Khodijah; Mohamad Reza Hilmy; Nofierni Nofierni
International Journal of Health and Medicine Vol. 2 No. 4 (2025): October : International Journal of Health and Medicine
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhm.v2i4.522

Abstract

Modern healthcare services are undergoing transformation toward a more humanistic and patient-centered approach, emphasizing hospitality based services in hospitals. However, many healthcare institutions, particularly in outpatient settings, have not fully adopted this concept. Patients often experience psychological distress, and when coupled with an unsupportive physical environment, their comfort and overall experience may be diminished. These conditions can negatively affect perceptions of service quality, patient satisfaction, and loyalty toward hospital services. This study aimed to analyze the influence of patients’ psychological conditions and the physical environment on hospitality-based services, with patient experience as an intervening variable, at the internal medicine outpatient clinic of BM Hospital. A quantitative research design using a cross-sectional approach was employed. The study involved 200 respondents selected through purposive sampling. Data were collected using structured questionnaires with Likert-scale items and analyzed with Structural Equation Modeling Partial Least Squares (SEM-PLS). The results showed that patients’ psychological conditions, the physical environment, and patient experience simultaneously and significantly influenced hospitality-based services. Hypothesis testing confirmed that both psychological conditions and the physical environment had a direct and significant impact on hospitality-based services. Furthermore, patient experience played a mediating role, strengthening the relationship between these factors and perceived service quality. The findings highlight the need for hospitals to integrate psychological support and a conducive physical environment into outpatient care delivery. Enhancing these dimensions can improve patient experience, foster greater satisfaction and comfort, and build stronger loyalty toward hospital services
Pengaruh Dukungan Psikososial, KIE dan Fasilitas Layanan Kesehatan terhadap Keputusan Ibu Hamil dalam Memilih ANC dan Persalinan Fernando Pausoan Gultom, Doddy; Rita Wahidi, Kemala; Nofierni, Nofierni
Journal of Comprehensive Science Vol. 4 No. 3 (2025): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v4i3.3087

Abstract

This study aims to analyze the role of Social Media Marketing as a moderation variable on the influence of psychosocial support, health communication, information and education (KIE), and health facilities on pregnant women's decisions in choosing Antenatal Care (ANC) and childbirth services at Petukangan General Hospital. Psychosocial support, which includes emotional and social support from family and health workers, plays an important role in lowering anxiety and improving the comfort of pregnant women. In addition, an effective KIE is able to increase the understanding of mothers-to-be regarding the risks and available health care options. Health facilities at Petukangan Hospital, including medical equipment, hygiene, and comfort of the treatment room, are also important aspects that affect the preferences of pregnant women. This study found that Social Media Marketing has a significant role as a moderation variable. With the right utilization, social media can be an effective platform to disseminate information about the quality of hospital services and facilities, so that it can influence the decision of pregnant women. The results of the analysis showed that the combination of psychosocial support, good information and education, quality health facilities, and effective marketing through social media increased the tendency of pregnant women to choose Petukangan Hospital as the place of delivery. This study underscores the importance of the right social media marketing strategy in improving hospital competitiveness in the digital era. Recommendations are given for Petukangan Hospital to strengthen digital marketing strategies to maximize the positive influence on the decisions of potential patients, especially among pregnant women.
Co-Authors Agnes Nathania Yostin Agusdini Agusdini Agusman, Heru Aini Nadhifah Alkatiri, Fauzi Ahmad Amperajaya, Derajat Anandaputri, Elisabet Anastina Tahjoo Anastina Tahjoo Anastina Tahjoo Arham Irzan Arief Suwandi Arif Sebastian Arrozi, Muhammad Fachrudin Aunurrofiq, Fadli Christever, Christever Clarisa Clarisa Dewi Sandra Duta Liana Dwi Yanti Elok Palupi Erry Yudhya Mulyani Eva Khodijah Febrian Pramana Putra Fernando Pausoan Gultom, Doddy Gracesia kwannandar Gultom, Doddy Fernando Pausoan Gumilang, Dicky Han, Dji Bui Hartanto, Antonius Ferdie Hasyim Hasyim Herlinawati Herlinawati Hilmy, M Reza Hilmy, Mohammad Reza Iis Istifaiyatuddianah Jus'at, Idrus Kemala Rita Kemala Rita Wahidi Kustiawan, Unggul Kusumapradja, Rokiah Laelani, Sofi Nur Eka April lestari, intan ayu M. Derajat Amperajaya M. Derajat Amperajaya Mashudani, Lizda Mohamad Reza Hilmy Monica Monica, Monica Muhammad Fachruddin Arrozi Adhikara Muliawan, Marjono Munawar Munawar Mus Aida NINGSIH, RYLLA Nurrohman Hardiansyah Pajriani, Nia Yunia Pamungkas, Rian Patmawati, Debby Rahman, Alfian Raudani Rasipin Rasipin RATNA INDRAWATI Rian Adi Pamungkas Ridwan, Saepul Rita Wahidi, Kemala Roesfiansjah Rasjidin Royyadi Chandra Samatha Amelia Putri sandra dewi Sandra Dewi Saptaningsih, Agusdini Banun Sugino Kesuma Karo Karo Samura Supriyantoro Supriyantoro Susanti Sugianto Syah , Tantri Yanuar Rahmat Syina, Ibnu Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tri Handoko Ulfa, Zuriyati Venera, Gaby Wahidi, Kemala Rita Wongso, Erni Suryani Yanuar Ramadhan Yaputra, Steven Kristianto