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Journal : Shaut Al-'Arabiyah

Application of Total Quality Management (TQM) in the Administration of the El-Barqī Arabic Language Study Institution Ramdhani, Muhammad Rikza Wahyu Hilal; Fitrah, Isti Jayang; Arista, Dian; Kholid, Nur
Shaut al Arabiyyah Vol 13 No 1 (2025): JURNAL SHAUT AL-'ARABIYAH
Publisher : Jurusan Pendidikan Bahasa Arab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/saa.v13i1.50674

Abstract

The El-Barqī Arabic Language Study Institution implements the concept of Total Quality Management (TQM) in its programme, following Arthur R. Tenner's theory. TQM is guided by three core concepts. The ideas encompassed are as follows: firstly, a strong emphasis on customer focus, where El-Barqī offers extensive resources to educators in order to facilitate and enhance the effectiveness of the learning process. One of these amenities involves the provision of native Arabic speakers to facilitate direct Arabic language communication practice with native speakers. El-Barqī constantly engages with the parents of pupils through Islamic studies. The tangible effect of prioritising customer satisfaction is apparent in the growing annual intake of students and the extensive partnerships established with both public and private institutions by El-Barqī. Additionally, El-Barqī has implemented process improvement measures, including the enhancement of its programmes. This encompasses the implementation of language study programmes, both non-residential and residential, as well as the establishment of the Middle East Study Guidance Programme. Additionally, El-Barqī ensures full engagement, resulting in the production of highly skilled Arabic language graduates who have achieved numerous notable accomplishments. The outstanding collaboration inside El-Barqī has undeniably led to the successful implementation of its programmes. Hence, the adoption of Total Quality Management (TQM) has a substantial influence on enhancing the standard of education.
The Arabic Program Planning Management in Modern Islamic Boarding School Al Kautsar Banyuwangi Irnaini Al Badri, Hakiki Rikza; Pritasari, Shofie Asya; Maisarah, Imas; Kholid, Nur
Shaut al Arabiyyah Vol 13 No 2 (2025): JURNAL SHAUT AL-'ARABIYAH
Publisher : Jurusan Pendidikan Bahasa Arab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/saa.v13i2.38516

Abstract

From time to time, the Arabic language has received more and more attention, so that currently Arabic can be learned through formal and non-formal education. Modern Islamic Boarding School Al Kautsar Banyuwangi is one of the Islamic education institutions that makes the Arabic language program one of the main icons of its institution. The success of a program can be seen from whether the management is running well or not, especially at the planning stage. During the planning stage there are a lot of things that need to be considered, one of which is the problems that might occur. This study aims to reveal how to plan an Arabic language program in terms of the approach and scope of planning carried out at the Modern Islamic Boarding School Al Kautsar Banyuwangi and the problems it faces. This study uses descriptive qualitative research methods with data collected through interviews and observations. The result is that the Arabic language program at Modern Islamic Boarding School Al Kautsar Banyuwangi uses two planning models and a 7-step planning process which includes three interrelated dimensions. The problems experienced occurred in terms of human resources, namely the limited number of ustadz and ustadzah, several persons in charge of activities who were not qualified in this field, and lack of management knowledge, lack of time and fear of failure.