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Journal : Jurnal DIALEKTIKA : Jurnal Ilmu Sosial

The Effect of Compensation and Working Environment on the Performance and Organizational Commitment of PT Yulia Cosmetics Employees Rambe, Saima; Nurul Dalimunte; Cut Sah Kha Mei Zsazsa
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 22 No. 3 (2024): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v22i3.353

Abstract

This research is a quantitative and qualitative research to determine the influence of compensation and work environment on the performance and organizational commitment of employees at PT. Yulia Cosmetics is a company that operates in a competitive business sector in an economy in the technological era, in meeting the challenges of technological competition and environmental changes, the compensation provided by PT. Yulia Cosmetics for employees exceeds the minimum minimum wage. If compensation and the work environment do not meet the needs of workers, the performance and commitment of the organization are not met, which will have an impact on employee work, resulting in the company experiencing a decline.  The sample used was 32 employees of PT. Yulia Cosmetics Medan. Data were collected using a questionnaire, with the analysis technique used being multiple linear regression analysis with the help of the SPSS program. The results of the Rehabilitation Test show that the Compensation variable is 0.916, while the work environment is 0.863 and performance and organizational commitment is 0.898, which is significant at 0.000 <0.05, which shows that the career development variable has a positive and significant effect on employee job satisfaction, while the compensation variable has a calculated value of (5.180). > ttable (2.052) with a significance of 0.000 < 0.05 which indicates that the variable Compensation has a positive and significant effect on employee job satisfaction. Ftable (87.129>3.35) concludes that the independent variables, namely career development (X1) and compensation (X2) together have a positive and significant effect on the Employee Job Satisfaction variable (Y) at the Grand Impression Hotel Medan. The analysis shows that career development has an effect on employee job satisfaction and compensation has an effect on employee job satisfaction and career development and compensation have a simultaneous effect on employee job satisfaction
The Influence of Head of Village Leadership and Tax Administration Sanctions on Public Awareness in Efforts to Pay Land and Building Tax in Sayurmatinggi Village, Batangonang Sub-District, Padanglawas Urata District Harahap, Nurasiyah; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 22 No. 3 (2024): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v22i3.355

Abstract

Abstract This research aims to analyze the influence of the Village Head's leadership and tax administration sanctions on public awareness in paying Land and Building Tax (PBB). Data was collected through a questionnaire distributed to 22 taxpayer respondents. The results of the analysis show that the validity test results for each questionnaire item are valid with a calculated r value greater than r table, and the reliability test shows that the Cronbach's Alpha value is above 0.60, which means it is reliable. Classic assumption tests include normality, multicollinearity and autocorrelation tests, where the data is normally distributed and there is no multicollinearity (VIF < 10). The results of the T test show that the leadership of the Village Head (XI) has a significant effect on public awareness (Y) with a t-value of 6.405 < 0.05, and tax administration sanctions (X2) also have a significant effect with a t-count of 3.583 < 0.05. The leadership of the village head (XI) has a significant effect on paying land and building taxes (Z) with a t-count of 4.508 < 0.05 and administrative sanctions for taxes (X2) also have a significant effect with a t-count of 6.548 < 0.05. The F test shows the simultaneous influence of the two independent variables on public awareness, with an F count of 29.486 and a significance of 0.001. The coefficient of determination (R²) of 0.831 indicates that 83.1% of the variation in community awareness can be explained by the leadership of the village head and tax administration sanctions. Keywords: Village Head Leadership, Tax Administration Sanctions, Community Awareness, Land and Building Tax (PBB).
The Effect of Performance Management on The Quality of Services in The Population and Civil Registration Services Kota Medan M Rizki; Ronald, Roy; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.438

Abstract

This study discusses the influence of performance management on the service quality of the Department of Population and Civil Registration of Deli Serdang Regency. This study consists of two variables, namely the Independent Variable (X) Performance Management and the Bound Variable (Y) Service Quality. The purpose of this study was to determine how big the influence of performance management on the service quality of the Department of Population and Civil Registration of Deli Serdang Regency. This research was conducted at the Department of Population and Civil Registration Deli Serdang Regency. The population of this study were the employees of the Department of Population and Civil Registration of Deli Serdang Regency, amounting to 48 people. So the research sample is 48 people, if the subject is less than 100, all can be taken so that the research is a population study. Furthermore, if the subject is more than 100 it can be taken 10-15% or more. So the sample of this study amounted to 48 people (all populations were sampled). The method used in this study is a quantitative method. Data collection techniques in this study are observation, interviews (interviews), questionnaires (questionnaires), literature studies and documentation studies. The data analysis technique used product moment correlation and hypothesis significance test. To determine the significant level of the influence of performance management on the service quality of the Deli Serdang Regency Population and Civil Registration Service, a hypothesis test was carried out on r by determining the 5% significance level. Determine the test r table n=48. It is known based on data processing that the result of the r value of the product moment table with n = 48 and the 95% confidence level or 5% error is 0.284 and the r count is 0.40. Thus that r count 0.40 > r table 0.284. This means that there is a big influence between Performance Management and Service Quality. Thus the proposed hypothesis can be accepted, namely the magnitude of the influence of performance management on the service quality of the Deli Serdang Regency Population and Civil Registration Service.
The Influence of Physical Work Environment and Compensation on Employee Productivity with Job Satisfaction as an Intervening Variable at PT. Indomarco Prismatama Medan Branch Bu'ulolo, Melia; Wahyuni, Wira; Ahmad Karim; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.443

Abstract

Abstract Human resources (HR) play a crucial role in organizations, both in the public and private sectors. PT. Indomarco Prismatama Medan Branch has experienced a significant decline in employee attendance, decreasing by 2.2% from the first to the second quarter, 8.2% in the third quarter, and 3.2% in the fourth quarter. This study employs a quantitative approach with a sample of 60 employees. The t-test results indicate that physical work environment (X1) and compensation (X2) significantly influence work productivity (Y) and job satisfaction (Z), with t-values greater than t-table values and significance levels < 0.05. Additionally, job satisfaction (Z) also significantly affects work productivity (Y). The F-test results show that the work environment and compensation simultaneously influence work productivity, with F-value (33.129) > F-table (3.16). The analysis of direct and indirect effects reveals that the indirect effect (0.681) is greater than the direct effect (0.011883), indicating that job satisfaction acts as an intervening variable in the relationship between the physical work environment and compensation toward work productivity.
The Influence of Organizational Culture and Competency on Employee Performance Development with Job Satisfaction as a Mediation Variable (Study at Pt. Bpr Nbp 20 Delitua) Berutu, Damelia Putri; Karim, Ahmad; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i1.459

Abstract

This study aims to determine how organizational culture and competence influence employee performance development with job satisfaction as a mediating variable at PT. BPR NBP 20 Delitua. The object of this study was employees of PT. BPR NBP 20 Delitua with 30 respondents. Quantitative methods were used in the study using multiple linear analysis techniques, validity tests, reliability tests, and classical assumption tests. As well as hypothesis testing using t-test, f-test, r-test and mediation tests where the data were processed using SPSS. The results of the t-test study, obtained a calculated t value> t-table value, which is 3.126> 2.052, and a significant value <0.05, which is 0.000 <0.05 so that it is concluded that organizational culture (X1) has a positive and significant effect on performance development (Y), H1 is accepted. Organizational culture (X1) has a positive and significant effect on job satisfaction (Z), with a calculated t value > t table value, which is 4.945 > 2.052, and a significant value < 0.05, which is 0.000 < 0.05, so H2 is accepted. Competence (X2) has a positive and significant effect on performance development (Y), with a calculated t value > t table value, which is 3.638 > 2.052, and a significant value < 0.05, which is 0.000 < 0.05, so H3 is accepted. Competence (X2) has a positive and significant effect on job satisfaction (Z), with a calculated t value > t table value, which is 3.133 > 2.052, and a significant value < 0.05, which is 0.004 < 0.05, so H4 is accepted. Job satisfaction (Z) has a positive and significant effect on performance development (Y) with a calculated t value > t table value, which is 4.421 > 2.052, and a significant value <0.05, which is 0.000 <0.05 so that H5 is accepted. The results of the f test analysis, obtained a calculated f value > f table value, which is 50.849 > 3.354 and a significance of 0.000 <0.05, so it is concluded that organizational culture (X1) and competence (X2) together have a positive and significant effect on work development (Y), H6 is accepted. The results of the Sobel test obtained a calculated t value of 7.563 > t table 2.052 so that it can be concluded that job satisfaction (Z) is able to mediate the influence of organizational culture (X1) and competence (X2) on employee performance development (Y) at PT. BPR NBP 20 Delitua. Keywords: Competence, Employees, Organizational Culture, Performance
The Influence of Ability and Commitment on Employee Performance Through Discipline in Implementing the Banua Sibohou II Village Device Government System Opernius Zalukhu; Prayoga, Boby Indra; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.633

Abstract

This research is motivated by concerns over the low performance of village government officials, especially in Banua Sibohou II Village, Alasa Subdistrict, North Nias Regency, due to gaps in employee ability, organizational commitment, and work discipline. The urgency of this study lies in addressing public service quality by strengthening internal human resource factors. The significance of this research rests on its contribution to understanding how employee capacity and commitment influence performance through the mediating role of work discipline. The research method used is a quantitative approach with a causal design. Data were collected through questionnaires distributed to 35 village government employees. The data were analyzed using path analysis to evaluate direct and indirect relationships among variables. Data validation involved classical assumption testing, multiple linear regression, and statistical significance testing. The findings show that both ability and commitment have a significant and positive effect on employee performance, directly and indirectly through discipline. Work discipline also significantly influences performance. The study highlights that improving employee capability and fostering commitment, supported by a strong culture of discipline, is crucial in enhancing government apparatus performance at the village level. Therefore, it is recommended that local administrations implement regular capacity-building programs, strengthen value-based leadership, and enforce consistent discipline to improve overall governance performance.
The effect of servant leadership and organizational culture on performance through the government work environment at the Patumbak Subdistrict Office in Deli Serdang Regency Tafonao, Welisman; Prayoga, Boby Indra; Rambe, Saima
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.661

Abstract

Abstract This study aims to determine the influence of servant leadership and organizational culture on employee performance through the government work environment as an intervening variable at the Patumbak District Office. A quantitative approach with an associative method was used. The sample consisted of 25 respondents from the entire population using a total sampling technique. Data were collected through questionnaires and analyzed using SPSS version 25 with t-test, F-test, coefficient of determination (R²), and path analysis. The results showed that servant leadership had a positive and significant effect on employee performance, contributing 84%. Organizational culture also significantly influenced performance with a contribution of 85.4%. Furthermore, servant leadership and organizational culture significantly affected the work environment, contributing 85.8% and 89.2%, respectively. The work environment significantly influenced performance, contributing 88.2%. Simultaneous testing showed that servant leadership and organizational culture together had a significant influence on performance at 86.4%. Path analysis results showed that the indirect effects of servant leadership and organizational culture on performance through the work environment were 0.860 and 0.853, respectively. These findings indicate that the work environment mediates the relationship between the two independent variables and performance. The conclusion of this study is that servant leadership, organizational culture, and the work environment are essential interrelated factors in improving employee performance at the sub-district government level.  Keywords: Organizational Culture, Performance, Servant Leadership, Work Environment
The effect of performance management on service quality through public satisfaction at the Medan City Population and Civil Registration Office Lase, Zufilman; Rambe, Saima; Dewi, Ratna Sari
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.662

Abstract

Abstract This study discusses the influence of performance management on the service quality of the Department of Population and Civil Registration of Kota Medan. This study consists of two variables, namely the Independent Variable (X) Performance Management and the Bound Variable (Y) Service Quality. The purpose of this study was to determine how big the influence of performance management on the service quality of the Department of Population and Civil Registration of Kota Medan. This research was conducted at the Department of Population and Civil Registration Kota Medan. The population of this study were the employees of the Department of Population and Civil Registration of Kota Medan, amounting to 32 people. So the research sample is 48 people, if the subject is less than 100, all can be taken so that the research is a population study. Furthermore, if the subject is more than 100 it can be taken 10-15% or more. So the sample of this study amounted to 32 people (all populations were sampled). The method used in this study is a quantitative method. Data collection techniques in this study are observation, interviews (interviews), questionnaires (questionnaires), literature studies and documentation studies. The data analysis technique used product moment correlation and hypothesis significance test. To determine the significant level of the influence of performance management on the service quality of the  kota Mean. Population and Civil Registration Service, a hypothesis test was carried out on r by determining the 5% significance level. Determine the test r table n=32. It is known based on data processing that the result of the r value of the product moment table with n = 32 and the 95% confidence level or 5% error is 0.284 and the r count is 0.40. Thus that r count 0.40 > r table 0.284. This means that there is a big influence between Performance Management and Service Quality. Thus the proposed hypothesis can be accepted, namely the magnitude of the influence of performance management on the service quality of the Kota Medan. Population and Civil Registration Service. Keywords: Performance Management, Service Quality