Claim Missing Document
Check
Articles

Evaluasi dan Perbaikan Aplikasi Mobile Malang Menyapa Menggunakan Metode Usability Testing dan USE Questionnaire Dinda Hudaifa; Ismiarta Aknuranda; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (914.399 KB)

Abstract

Malang Menyapa is a mobile application released by Malang City Culture and Tourism Service in order to develop the cultural and tourism potential of Malang City. This application has seven main features, including Destination, Shopping, Hotel, Food, Souvenir, Travel and Entertainment. Malang Menyapa mobile application has been downloaded 5 thousand times and the rating is 4.3. But users think that the application has problems, for example the user interface is less attractive, font and content design are deemed inappropriate. Another problem related to maps that only displays the destination without displaying distances and routes. There is no search coloumn, the layout are messy and confusing. Therefore, it is necessary to evaluate usability and explore the problems found in the Malang Menyapa mobile application. The method is usability testing and USE Questionnaire. There are two tests in this study, initial test and final test after improvement recommendations. Based on testing, the result are usability value for initial testing is 60.27% with SUFFICIENT predicate. And the final test produced 73.68% with GOOD predicate.
Pengembangan Sistem Informasi Pengelolaan Klinik Gigi Berbasis Website Menggunakan Prinsip Point of Sale (Studi Kasus: Klinik Gigi Senyum Sehat Dental Care) Rafiqah Majidah; Denny Sagita Rusdianto; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (412.708 KB)

Abstract

Senyum Sehat Dental Care is a dental clinic which has been operating for 3 years. The number of patients recorded by the dental clinic is numbered approximately at 500. Along with the development and the increasing number of patients of this dental clinic, various problems arise, one of the problems that arise is lack of work efficiency in terms of time and exerted effort. The next problem is lack of information on the amount of dental care ingredients availability. Based on these problems, it is necessary to develop an efficient system to assist the dental clinic to better save time and exerted efforts. In order to test whether the system that has been developed is correct according to the needs, unit, integration, and validation testing with white-box and black-box method used in this case. Non functional testing takes efficiency aspects by testing the system performance to see the load time, then comparing the time needed before and after using the system. The results of validation, unit, integration, and performance testing are 100% valid. This system can increase time efficiency 30 times faster than before using the system.
Evaluasi Usability dan Perbaikan Desain Website Dinas Pendidikan Kota Malang menggunakan Metode Heuristic Evaluation dengan Prinsip Usability G-Quality Hilyah Nadhirah; Niken Hendrakusma Wardani; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (542.063 KB)

Abstract

As a form of implementing e-government and to improve the quality services, Department of Education of Malang uses their official website as media for news publications and documentation of activities related to education in Malang. In addition, the website of the Department of Education of Malang also provides an online complaint feature that used by users to send complaints if they experience or know of law violations related to education in Malang. However, according to preliminary observations by looking at the user interface of the Department of Education of Malang website, it was found that usability problems were still found such as not offer a home menu to make users easier to return into the main page. Therefore, to find usability problems more specifically, we need to do usability evaluation. In this study, usability evaluation was carried out using a heuristic evaluation method with the principle of usability g-quality which is an extension of the Nielsen heuristic principle that was adjusted for e-government website. The evaluation involving four usability expert evaluators resulted in 35 usability problems. Of the 35 problems there are 33 interface design problems whose recommendations for improvement are realized in the form of a prototype. From the follow-up evaluation on the repair prototype, it was found that only four usability problems were still found from a total of 33 problems. It states that 88% of usability issues related to user interface design on The Department of Education of Malang website have been resolved and only 12% of the remaining problems but with a lower severity rating than the first evaluation.
Evaluasi Pengalaman Pengguna pada Aplikasi E-Commerce Tapp Market Menggunakan Parameter UX Honeycomb Priska Suseta; Retno Indah Rokhmawati; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (812.845 KB)

Abstract

Tapp Market is a location-based e-commerce mobile application that provides online purchases with cash easily and reliably. As of January 10th, 2019, Tapp Market e-commerce mobile application has been downloaded 50,000 times and received 2,000 reviews. However, Tapp Market e-commerce mobile application only gets a total rating 3.2 out of 5.0. The purpose of this research is to map the problems from every aspect offered, each contributing to improvements. UX Honeycomb is used as a parameter to measure user experience from Tapp Market e-commerce mobile application. Aspects which measured in this research are credible, valuable, useful, and usable. The number of samples used are 60 respondents. As requirement, respondents are users who have used or new to using Tapp Market e-commerce mobile application. The data collection method used is questionnaire transferred in the form of online and offline. The data obtained consisted of quantitative and qualitative data (triangulation). Data analysis was performed using simple descriptive statistical formula to find the average value and standard deviation. The results of the analysis show the percentage score average from credible aspect is 64.45% with good category, the percentage score average from valuable aspect is 69.27% ​​with good category, the percentage score average from useful aspect is 77.19% with good category, and percentage score average from usable aspect is 64.93% with good category. Based on the Mobile Principles of the Retail Application and Site, recommendations are given in the form of improvements to each indicator. Indicators that need to be improved on credible aspect are indicators with codes CR1, CR2, CR3, and CR4. Indicators that need to be improved on valuable aspect are indicators with codes VL1, VL2, and VL4. Indicators that need to be improved on useful aspect are indicators with codes UE1 and UE3. Indicators that need to be improved on usable aspect are indicators with codes UA2, UA4, and UA6.
Perancangan User Experience Aplikasi Computer Assisted Test (CAT) berbasis Website menggunakan Metode Goal-Directed Design pada Badan Kepegawaian Daerah Kabupaten Lumajang Riekko Rahmat Rahardian; Retno Indah Rokhmawati; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (497.281 KB)

Abstract

The Regional Personnel Agency (BKD) of Lumajang has the task of carrying out examinations on Civil Servants such as competency exams and requesting test applications called Web-based Computer Assisted Assistance Test (CAT) with displays that can be used for the current examination process. CAT BKD that is suitable for the user's purpose using the Goal-Directed Design method. In implementing the Goal-Directed Design method there are 6 stages, the first stage is research to get the needs of the application from stakeholders and 6 users. Stage modeling that produces persona which contains 6 variables from CAT application users, namely examinees and exam committee. Stages of the requirement definition that produce CAT applications and information structures from the CAT application. Stages design framework that produces the results of designing a CAT application using wireframe. Stage design improvements that produce a hi-fi prototype. And the support design stages that produce the analysis of the results of the prototype testing qualitatively are user testing and quantitative, namely the experience of the user questionnaire (UEQ). The results of UEQ on the exam participants' interface yielded very good categories on the scale of attraction, efficiency, stimulation, and novelty and gained categories both on the scale of perspicuity and dependability. While the appearance of the exam committee produced a excellent category on the sixth scale of UEQ. From these results it can be concluded that the CAT BKD application is good for the examinee and the exam committee providing a perception that is good for the user.
Implementasi Sistem Rekomendasi Tempat Wisata di Batu berbasis Android dan Location-Based Service menggunakan Metode TOPSIS Jodie Rizky Hidayat; Ratih Kartika Dewi; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (403.449 KB)

Abstract

Batu City located in East Java, Indonesia has become a top travelling destination for travelers to fill their travelling needs. Due to the increasing destination spot options in the city itself, has caused somewhat a problem for travelers to decide on which destination to choose. Entry price and distance are becoming less of a problem for traveler, as other criteria such as access, facilities, and educational experience that the site has to offer are as important for modern travelers. This application is to solve just that, while giving user the ability to receive site recommendations based on the said criteria including a Location-based service to easily guide the user to the chosen destination. The system was designed using a method known as TOPSIS (Technique For Order Preference by Similarity to Ideal Solution) with entry price, distance to the location, access, facilities, and educational experience as the list of criterias used. The system has been implemented on the Android platform. Tests such as blackbox-testing gave a 100% valid result, while algorithm validity also gave a 100% accurate result which was tested by comparing system output and manual calculation. The final test was usability testing which gave a score of 72.5 by using 10 respondents.
Penerapan Metode Lean UX pada Pengembangan Aplikasi Bill Splitting menggunakan Platform Android Ismail Rabbanii; Adam Hendra Brata; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (261.537 KB)

Abstract

Bill splitting is a way to divide the burden on a bill into two or more parts. Based on the survey conducted on 28 respondents born in one of 1995 to 2014 in Indonesia showed that 64.3% of the total respondents gave grades 3 to 5 on a scale of 1 to 5 regarding how much difficulty they felt when sharing bills. These findings become a reason for researchers to develop an application that can facilitate respondents in sharing bills. This research provides an answer to the problem that has been elaborated by implementing Lean UX as a method of developing user experience on an Android-based bill splitting application called Ezcount. Lean UX is a method of developing user experience that has four stages in the process, namely Declaring Assumptions, Create MVP, Run Experiment, and Feedback & Research. After going through two iterations, usability testing on the application that has been made shows the results on the effectiveness criteria of 92.73%, the efficiency criteria is 92.00%, and the criteria for the user satisfaction level are 85.50%. When calculating the average of the test results, the final value of testing usability of Ezcount application is 90.08%, which can be concluded that the Ezcount application has a very good usability level.
Evaluasi User Experience Game Ragnarok M: Eternal Love dengan Metode Cognitive Walkthrough Achmad Arif Kusamiaji; Agi Putra Kharisma; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (493.585 KB)

Abstract

Ragnarok M: eternal love is an online game that released on October 30, 2018, is a mobile game version of the Ragnarok computer. Ragnarok is a popular game in Indonesia until now the players in this game reach 62 million people. With it, this game has the potential to attract old and new players to play, even though the platforms are different. So the user experience is important for the success of this game on the market, especially if the application has just been released. Applications that are made poorly and are difficult to use will make it difficult for users to use and learn, so it will rarely be used and not sold in the market. To get a good user experience, an evaluation is necessary. The Cognitive Walkthrough is a user experience evaluation method where evaluators provide scenario-based tasks and questions to users to find problems that interfere with the learning and understanding process. The method is well used in new applications because they can find the cognitive processes of users when they first use the application and get the weakness of it. The results of the evaluation show that the problem that occurs is the lack of understanding of the game in the gameplay tasks, displays that are difficult to understand on the task of logging and hidden key issues in gameplay tasks. Even though there is a problem, the problem is a mild problem that does not affect the main function in the game.
Evaluasi Usability dan Perbaikan Rancangan Situs Web Laroslaptop.com Menggunakan Metode Enhanced Cognitive Walkthrough dan HHS Guidelines Tegar Yoga Prabawakusuma; Niken Hendrakusma Wardani; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (900.572 KB)

Abstract

Laroslaptop is a provider of buying and selling used laptops, services, and mechanical training. Laroslaptop has a website that is used to promote its services on the internet. The website user interface was evaluated using the enhanced cognitive walkthrough method and was improved based on the HHS guidelines. This method uses 8 experts which divided into 2 groups. 5 novice evaluators and 3 regular specialists. The purpose of this evaluation is to provide recommendations for companies how the appearance of the website interface is better in terms of usability. Evaluation is done by giving task to the evaluators to executed, and asking evaluators to give their opinions on various kinds of problems they find, especially on usability issues. The result is a problem with the selection of words for the menu, menu position, text size on the menu, and the number of menus available. These problems are corrected according to the provisions of the HHS guidelines that will produce improvements in the form of prototypes. After that, a second study was conducted focusing on verification of errors found in the first evaluation. The results was all problems that found before was no longer found in the second evaluation made on the results of the improvement of the website.
Perancangan User Experience Situs Web Tanoto Scholars Association Brawijaya Malang menggunakan Metode Goal-Directed Design (GDD) Stefanus Anugrah Pribadi; Retno Indah Rokhmawati; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (840.626 KB)

Abstract

Tanoto Scholars Association at Brawijaya University, asks for a good and easy to use website design for users in getting the information needed related to the scholarship program. So far, many users have had difficulty using the primary Tanoto Foundation website because they are structuring information and displays that are not appropriate. This study aims to produce TSA UB website design using the Goal-Directed Design (GDD) method which consists of six phases. Research phase, get the needs and needs desired by stakeholders and users with the results is statement of work. Modeling phase, produces user persona with seven variables, retrospective and prospective user journey. Requirements Phase, produce scenario contexts and adjust the needs of the website with the environment. Framework phase, create a web-based interface using wireframe. The refinement phase to perfects the interface framework in the form of high-fidelity prototype. The last is Support phase, conducting qualitative and quantitative testing with user testing techniques on six respondents and with the SUPR-Q questionnaire technique on 20 respondents were analyzed based on the scale of usability scale. The results of the SUPR-Q questionnaire provide aspects of usefulness, credibility, appearance and loyalty with all aspects valued at 75.81% (category C) which is good and acceptable so that it can be used on a website that is developed as a whole and can be accepted by respondents.
Co-Authors Abdul Ghoniy Nur Chasana Abdurrahman Diewa Prakarsa Abyan Setia Asa Putra Achmad Arif Kusamiaji Achmad Arwan Achmad Igaz Falatehan Adam Hendra Brata Ade Armawi Paypas Adena Nioga Admaja Dwi Herlambang Agi Putra Kharisma Agus Purnomo Ruminto Ahmad Afif Supianto Ahmad Afif Supianto Ahmad Afif Supianto Ahmad Wahid Rifa'i Ahmad Wildan Rizaldy Ahmadan Mukhtarif Akbar, Muhammad Aminul Akhmad Rizqi Azhari Albilaga Linggra Pradana Alfin Hidayat Darmawan Alfonsus Avianto Chandrawan Alif Andarta Al Falah Amir Saqib Azhardika Amira Fauzia Rahmah Andri Suranta Ginting Angel Anggina Nasution Annisa Novy Kholiyanti Arka Fadila Yasa Arya Yudha Mahendra Aryo Pinandito Azka Muhammad Hanisa Bayu Reza Gunawan Buce Trias Hanggara Candra , Ersya Nadia Charles Sanggalangi Chavindro Bunga Mardiasto Danang Trisdiana Putra Denny Sagita Rusdianto Deron Liang Dewi, Ratih Kartika Dicky Wahyudi Dinda Hudaifa Djoko Pramono Dwi Yovan Harjananto Eka Iqbal Virgiawan Ekklesioga Kaban Eko Prasetyo Lukman Nur Hakim Erastus Mauliate Erika Ramadhanty Eriq Muh. Adams Jonemaro Fadhil Rizqullah Saniputra Fadhyl Farhan Alghifari Fadhyl Farhan Alghifari Fais Al Huda Faishal Pradipta Astungkoro Faizatul Amalia Fajar Pradana Fara Nur Azizah Fatimah Azzahra Fatkhur Rosyad Fatur Rahnat Ariyan Fatwa Ramdani, Fatwa Felinda Gracia Lubis Ferlie Deanada Effendi Fiaji, Noveria Anggraeni Fiqih Yanfirdaus Afandi Fitrantika Diashafira Fitriyah, Hurriyatul Gema Isya Luthfi Prathama Ghifari Galih Ramadhan Ghozi Akbar Wicaksono Ginanjar Wisnu Ifan Agusti Giri Nugroho Hafidz Aulia Setijadi Hafiz Maulana Hanifah Muslimah Az-Zahra Hanifah Muslimah Az-Zahra, Hanifah Muslimah Harun Christian Bentro Hendrikus Dimas Samara Herman Tolle Hernawan, Zildan Isrezkinurahman Heru Putra Hilman Hamdani Hilyah Nadhirah Ifan A., Ginanjar Wisnu Ignatius Daniel Y.T.A. Ginting Ilham Rachmad Zunaidi Ilmam Achmadiarsyi Imam Safi'i Ingke Ryastratika Milenia Efendi Iqbal Setya Nurfimansyah Ishak Robin Simorangkir Ismail Rabbanii Ismiarta Aknuranda Januari Arka Jemal Rashidi Jeriko Hosea Julanto Jimmy Sohaga Dachi Joang Pratama Achmad Jodie Rizky Hidayat Joel Johanes Cirio Joshua Dika Khoirul Abdul Jamil Kusworo, Muhammad Aziz Linda Shintya Sari Lutfi Fanani Lutfi Fanani Lutfi Fanani M Faizal Putra Pradana M. Ali Fauzi M. Isrofil Dwi Khusnanta M. Syafiul Umam Mahardeka Tri Ananta Mahardeka Tri Ananta, Mahardeka Tri Maharoni Hendra Pradikja Mahendra, Arya Yudha Meita Putri Aidha Mochamad Ilham Irwinansyah Mohamad Handy Nugraha Mohamad Handy Nugraha Mohammad Haikal Hasnain Mohammad Syaifudin Abdullah Muhamad Nabil Rabani Muhammad Abdul 'Alim Muhammad Abyan Safitra Muhammad Afif Fauzi Muhammad Aminul Akbar Muhammad Avied Bachmid Muhammad Enowato Muhammad Hasan Johan Alfarizi Muhammad Ilham Wibowo Muhammad Jauhari Jawara Perkasa Muhammad Lamkhil Bashor Muhammad Lavy Aunil Malik El Harisy Muhammad Naufal Dzikrullah Muhammad Rafsan Adhizar Muhammad Rizqi Rakha Aulia Muhammad Rizqinovniari Muhammad Salman Ramadhan Muhammad Satya Nugraha Muhammad Zaharuddin Mukhammad Sharif Hidayatulloh Mukhammad Sharif Hidayatulloh Nabila Nabila Nabila Nabila Nabila, Nabila Nike Wirahayu Cahyaningsih Niken Hendrakusma Wardani Novrian, Irhamsyah Reva Nugraha, Irvan Rizki Nurizal Dwi Priandani Nurul Hidayat Nyoman Putra Utama Pangayoman, Wishnuadji Surya Prabowo, Muhammad Bintang Prima Zulvarina, Prima Priska Suseta Prita Nur Rizky Faridiani Putra, Ananda Ilyasa Rachmad Soleh Rafiqah Majidah Rahman Rulli Arjiansa Ramadhan, Rigel Vibi Ramadhani Imam Khoiri Randy Indraswara Raras Kirana Amaranggana Rasyid Asis Perdana Ratih Kartika Dewi Retno Indah Rokhmawati Revianda Amrullah Akbar Riekko Rahmat Rahardian Rio Donaroe Munthe Riswan Septriayadi Sianturi Riza Setiawan Robertus Dwi Ari Utomo Robihamanto Robihamanto Rr. Tasia Haniifah Rihadatul Aisy Ryan Sutawijaya Sabil Prihastomo Seputro Sabilatunnajah Sabilatunnajah Safier Yusuf Santi Yunika Sufiana Satrio Hadi Wijoyo Sigit Widodo Silalahi, Reinhard Jonathan Stefanus Anugrah Pribadi Sufiana, Santi Yunika Surbakti, Osvaldo Rios Junior Swastika Akbar Umardani Syahshiyah Rohidah Tegar Yoga Prabawakusuma Tri Afirianto Tri Afirianto, Tri Utomo, Ibnu Najah Barlian Hadi Wahyu Septiadi Wanda Septia Dewi Lestari Welly Dian Astika Wornandes Michel Sinaga Yudha Akbar Pramana Zhafrant, Rifqi Hilmy