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All Journal NURSCOPE: Jurnal Penelitian dan Pemikiran Ilmiah Keperawatan Jurnal Keperawatan Jiwa (JKJ): Persatuan Perawat Nasional Indonesia Jurnal Manajemen Kesehatan Indonesia Journal of Health (JoH) JNKI (Jurnal Ners dan Kebidanan Indonesia) (Indonesian Journal of Nursing and Midwifery) Belitung Nursing Journal Holistic Nursing and Health Science Nurse and Health: Jurnal Keperawatan Jurnal Kepemimpinan dan Manajemen Keperawatan Care : Jurnal Ilmiah Ilmu Kesehatan Jurnal Smart Keperawatan The Shine Cahaya Dunia Ners Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Journal of Telenursing (JOTING) Jurnal Surya Muda: Ilmu Keperawatan dan Ilmu Kesehatan Indonesian Journal of Global Health research Journal SAGO Gizi dan Kesehatan FUNDAMENTAL AND MANAGEMENT NURSING JOURNAL Jurnal Ilmu Keperawatan dan Kebidanan Jurnal Kesehatan Kusuma Husada Jurnal Keperawatan Jurnal Berita Ilmu Keperawatan The Shine Cahaya Dunia Ners
Luky Dwiantoro
Department Of Nursing, Faculty Of Medicine, Diponegoro University, Semarang, Indonesia
Decision Sciences, Operations Research & Management Dentistry Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Veterinary Other

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Efforts to Improve the Professionalism of Nurses in Hospitals: Scoping Review Indarningsih Indarningsih; Luky Dwiantoro; Zubaidah Zubaidah
Indonesian Journal of Global Health Research Vol 7 No 4 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i4.6371

Abstract

Low professionalism of nurses will decrease patient satisfaction, decrease trust in health services, increase the risk of care errors, and legal litigation. Efforts to improve the professionalism of nurses in hospitals need to be made to overcome these problems The purpose of this study was to identify the factors that influence nurses' professionalism and efforts to improve nurses' professionalism. This method using scoping review. The literature search was conducted systematically through Sciencedirect, Scopus, and Pubmed databases with keywords related to nurse professionalism and hospitals, with a publication time limit of January 2015 to March 2025. Inclusion criteria included quantitative and qualitative studies that addressed efforts to improve nurse professionalism in Asian hospitals in English. We using 10 articles for this review. Data extraction was performed using a matrix that included information on authors, year, country, study design, participants, and findings. A total of 10 articles that met the inclusion criteria were analyzed. The synthesized results show that efforts to improve nurses' professionalism involve various strategies that can be classified into internal (e.g., ethical behavior, self-efficacy, role cognition) and external (e.g., positive work culture, leadership support, CPD, work environment) factors. Organizational support, continuous professional development, and a conducive work environment were identified as key elements in improving nurses' professionalism. In addition, individual factors such as motivation, professional identity, and flexibility also play a significant role. Improving the professionalism of nurses in hospitals requires a multidimensional approach that considers both internal and external factors. Effective strategies involve individual development, strong organizational support, provision of continuing education and training opportunities, and the creation of a positive and supportive work environment. Integration of these efforts is essential to ensure sustained professionalism and improved quality of nursing care.
Efforts to Increase Patient Loyalty to Hospitals: A Scoping Review Gazali Gafar; Luky Dwiantoro; Fitria Handayani
Indonesian Journal of Global Health Research Vol 7 No 4 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i4.6516

Abstract

Patient loyalty of some hospitals is at low and medium levels. Hospitals develop strategies to increase patient loyalty. Objective to provide a complete overview of the factors that affect patient loyalty and strategies to improve patient loyalty. This method of scoping review reviewed literature published between 2020 dan 2025 with sources from the Pubmed, ScinceDirect dan Scoupas database. The include studies involved research related to ptient loyalty in hospitals. Focusing on the various strategies and efforts used to increase patient loyalty. From the results of literature search using the Population, Concept, Context (PCC) approach in the PubMed and ScienceDirect databases, with the keywords 'Effort to Increase AND Loyalty', 'Hospital OR Healthcare', and 'Patient AND Loyalty', 1,246 articles were obtained. After going through the identification and selection process using the PRISMA-ScR flow, 12 articles were selected that met the criteria and were used in this study. There are various factors that increase patient loyalty, lncluding: quality of service, patient satisfaction, trust, adn interpersonal relationships between healtcare workers and patients. In addition, there are also various strategies to increase patient loyalty, such as patient-oriented services, improving the skills of helath workers, and the use of information technology. Increasing patient loyalty in hospitals requires a holistic approach, including: information technology, human reasources, quality management and interpersonal between healthcare workers and patiens.
Co-Authors - Anggorowati Abdi Wirananda Agus Santoso Anggit Prasetyo Mituhu Anggit Prasetyo Mituhu Anggorowati Anggorowati Ani Margawati Ariefatun Nisa Nisa Aulia Haerda Diantika Ayu Afriani Panyuwa Bagoes Widjanarko Bambang Edi Warsito Bambang Edi Warsito Bernadeta Novita Septiani Chriswardani Suryawati Devi Nurmalia Devi Nurmalia Dwi Retnaningsih Edi Sugiyarto Eni Nuryani Fany Anitarini Farida Farida febria rizky aulia Febriana Tri Kusumawati Fitriyah, Erna Tsalasatul Gazali Gafar Geovanny Serviam Permana Putri Rahamitu Hadi Suweko Handayani, Fitria Hani Tuasikal Hasib Ardani Hendrik Kurniawan Herlina Herlina In Rahmad Widiyanto Muhni Indah Qolbiyati Indarningsih Indarningsih Indra Wijaya Intani Fiska Marterasari Irmawati, Nurisda Eva Kiki Wahyuni Liza Afriliana Madya Sulisno Madya Sulisno Mahabara Yang Putra Megah Andriany Megawati Megawati Meidiana Dwidianti Meidiana Dwidiyanti Meidiana Dwidiyanti Monika Steffi Novia Sabatini Mooniek Setyowati Muhammad Hasib Ardani Nadiya Arawinda Andar Nopita Wati, Ni Made Nunung Rachmawati Nur Setiawati Dewi Nur Wahyu Puspitasari Raihany Sholihatul Mukaromah Reina Dhamanik Reina Dhamanik Roselien Putri Ariestianti Septo Pawelas Arso Steffy Putri Amanda Sugito Suwito Suwito Tri Andri Pujiyanti Tri Hartiti Tri Hartiti Tri Nur Kristina Vitri Dyah Herawati Wahyu Hidayati Whilis Handayani Yoni Triarso Yulia Arianti Yuliani Setyaningsih Zahroh Shaluhiyah Zubaidah Zubaidah