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Perancangan Proses Bisnis Usulan Unit KIA & KB di Puskesmas Donorojo, Pacitan Dengan Menggunakan Metode Business Process Improvement (BPI) Desmadi , Almeida Nawang Putri; Chumaidiyah , Endang; Pulungan, Muhammad Dudi
eProceedings of Engineering Vol. 11 No. 3 (2024): Juni 2024
Publisher : eProceedings of Engineering

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Abstract

Puskesmas Donorojo merupakan Puskesmasyang berlokasi di Kabupaten Pacitan. Puskesmas Donorojomemiliki salah satu unit pelayanan yaitu Unit Kesehatan Ibudan Anak (KIA) dan Keluarga Berencana (KB). Pada tahun2021, Puskesmas Donorojo melakukan survei menggunakankuesioner kepada pengunjungnya untuk menghitung nilaibeberapa unsur pelayanan. Berdasarkan survei yangdilakukan, nilai rata-rata waktu pelayanan adalah 3.01, lebihrendah dari rata-rata nilai keseluruhan yaitu 3.15. Hal tersebutdisebabkan oleh sumber daya manusia yang terbatas dankurangnya pemanfaatan teknologi dan fasilitas. Oleh karenaitu, diperlukan adanya perbaikan proses bisnis yang dilakukandengan menggunakan metode Business Process Improvement(BPI). Aktivitas proses yang telah diamati dianalisis ke dalambeberapa klasifikasi yaitu real-value added (RVA), businessvalue added (BVA), dan non-value added (NVA). Selanjutnya,dilakukan identifikasi permasalahan berdasarkan sumber dayamanusia (SDM), teknologi, dan fasilitas dan dilakukanperbaikan dengan menggunakan streamlining tools.Berdasarkan perbaikan, diperoleh pengurangan waktu siklusexisting dari 181.24 menit menjadi 65.66 menit dan peningkatanefisiensi dari 21.55% menjadi 53.59%. Adanya perubahantersebut menunjukkan bahwa proses bisnis usulan lebih efisiendari proses bisnis existing. Kata kunci — Puskesmas, Business Process Improvement,Efisiensi, Waktu Siklus
Perbaikan Proses Bisnis pada UMKM Aneka Print Dengan Metode Business Process Improvement Dita, Silda Aulia; Chumaidiyah , Endang; Pulungan , Muhammad Almaududi
eProceedings of Engineering Vol. 11 No. 3 (2024): Juni 2024
Publisher : eProceedings of Engineering

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Abstract

Peran UMKM sangat penting dalampertumbuhan ekonomi di Indonesia, mencapai 99% darikeseluruhan unit usaha didukung oleh UMKM yang setaradengan 98,78% dari jumlah usaha di DKI Jakarta (KemenkoPerekonomian, 2022). Aneka Print merupakan usahapercetakan yang berlokasi di daerah Kebayoran Lama. AnekaPrint merupakan usaha percetakan yang memproduksiberbagai kebutuhan customer seperti majalah, kalender,undangan, buku, poster, dan lain-lain. Membutuhkan waktuyang lama pada saat pesanan dengan jumlah yang banyakdengan stok bahan baku yang terbatas. Proses pencatatanpemesanan dan pencatatan keuangan masih dengan tulis tangansehingga kemungkinan terjadi kesalahan akurasi pelaporan.Permasalahan yang terjadi diakibatkan oleh sumber daya yangkurang maksimal, maka dari itu diperlukan adanya perbaikanproses bisnis dengan menggunakan metode Business ProcessImprovement. Dengan menganalisis aktivitas dari setiap proses,lalu ditemukan aktivitas kritis yang selanjutnya dilakukanproses penyederhanaan dengan streamlining tools. Menilaibisnis proses usulan terdapat perhitungan dari tiga efisiensiwaktu siklus dengan klasifikasi aktivitas yaitu Real ValueAdded, Business Value Added, dan Non-Value Added.Diperoleh eksisting RVA 744 menit, BVA 251 menit, dan NVA16 menit dengan total waktu keseluruhan selama 1011 menit danefisiensi waktu siklus sebesar 73,59%. Mengalami penurunanwaktu siklus pada proses bisnis usulan sebanyak 878 menitdengan peningkatan efisiensi waktu siklus sebesar 85,88%. Kata kunci— business process improvement, proses bisnis, UMKM.
Selection Of Alternative Scenarios For The Development Of Indonesia's Sea Cable Communication System (SKKL) In The Metaverse Era (Pt Xyz Case Study) Auliya Zahra; Endang Chumaidiyah; Meldi Rendra
Jurnal Indonesia Sosial Teknologi Vol. 4 No. 11 (2023): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v4i11.801

Abstract

PT XYZ is a State-Owned Enterprise (BUMN) engaged in information and communication technology (ICT) services and telecommunications networks in Indonesia. The projection of increasing internet needs makes the need for internet bandwidth even greater. The sea cable communication system (SKKL) available today is predicted to no longer be able to accommodate bandwidth needs, especially the internet, for the next few years. In addition, PT XYZ must also be able to anticipate serving the Metaverse. This study aims to determine alternative scenarios and the feasibility of building Indonesia's sea cable communication system (SKKL) in the metaverse era. This study discusses the selection of the best scenario from 4 scenarios with the discounted cash flow method and considers the EUAC of each scenario. The aspects to be studied are market aspects, technical aspects, and financial aspects. Market aspect data is obtained from the company's historical data, and demand forecasting is carried out using the linear regression method. The technical aspect is carried out by determining the business process, the scenario to be used, labour, as well as the details of investment costs. The financial aspect is done by calculating estimated revenue, income statement, and cash flow. Based on the results of the feasibility calculation, the NPV value was Rp.32,337,102,145,226, PBP of 3.2 years, and IRR of 44.43% with MARR of 14.8%. The results of this research show that the selected scenario is feasible to run
Design Of Wood Pellet Factory For Co-Firing Production Of Coal-Fired Power Plant In Tanjung Enim Muhammad Zaki; Endang Chumaidiyah; Yudha Prambudia
Jurnal Indonesia Sosial Teknologi Vol. 4 No. 12 (2023): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

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Abstract

Climate change is one of the leading causes that threaten life on Earth. Indonesia's efforts to overcome this problem are by signing the COP26 Coal to Clean Power Transition Statement or a statement on the transition from coal energy to clean energy. This commitment to clean energy is targeted to reach net zero emissions by 2060. The company wants to expand its business into the new and renewable energy (EBT) sector. Therefore, before the company develops its business to establish a wood pellet factory, it is necessary first to design the initial business and business feasibility, which includes aspects of feasibility analysis, including market aspects, technical aspects, environmental aspects, financial aspects, and sensitivity analysis to be able to determine whether this business development decision is feasible to run or not. The inflation rate is 3.27%, and the MARR value is 8%. Based on the feasibility calculation on the financial aspect, the establishment of a wood pellet factory is feasible with an NPV of Rp 29,393,458,729, IRR of 44.34%, PBP for 2.28 years, and BCR of 1.29. According to sensitivity analysis, the establishment of this wood pellet factory is sensitive to a decrease in product selling prices by 12.01%, sensitive to an increase in direct raw material costs by 41.57% and sensitive to an increase in raw material supply service costs by 51.46%.
PENGENALAN DAN PELATIHAN DIGITAL MARKETING PADA USAHA KERIPIK TEMPE PESANTREN ARAFAH, CILILIN, KAB. BANDUNG BARAT Sinta Aryani; Endang Chumaidiyah; Budi Proptono; Olfio Yovanda; Rizky Noor Kamal; Muhamad Daffa Rial
The Proceeding of Community Service and Engagement (COSECANT) Seminar Vol. 4 No. 1 (2024): The Proceeding of Community Service and Engagement (COSECANT) Seminar
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/cosecant.v6i1.7794

Abstract

Strategi pemasaran digital merupakan salah satu strategi yang dapat diimplementasikan pada unit usaha keripik tempe Pesantren Arafah, Cililin, Kabupaten Bandung Barat. Dengan menggunakan teknologi informasi dan komunikasi yang tepat, unit usaha keripik tempe Pesantren Arafah dapat memiliki peluang dalam mengenalkan merek dan memperluas pangsa pasar. Tujuan kegiatan PkM pada mitra usaha adalah memberikan pengenalan dan pelatihan praktis mengenai pemasaran digital kepada mitra usaha dengan menggunakan platform digital. Identifikasi permasalahan dan pengumpulan informasi dilakukan dengan observasi & diskusi secara hybrid, sedangkan untuk pelatihan dilakukan secara on-site di lokasi Pondok Pesantren Arafah. Pelatihan tersebut mencakup rancangan awal pemunculan ide hingga pembuatan konten menggunakan software Canva dan pembuatan copywriting. Program pengenalan dan pelatihan digital marketing yang dilakukan oleh tim PkM dapat membantu mitra dalam memahami praktik digital marketing dengan efektif. Dengan PkM yang telah dilakukan, pihak pengelola usaha diharapkan di masa depan mampu secara mandiri untuk melakukan pemasaran digital melalui platform digital lainya dan membuat konten beserta copywriting. Dengan demikian, diharapkan merek keripik tempe Pesantren Arafah dapat lebih dikenal dan menjangkau lebih banyak konsumen.
Peningkatan Kapabilitas UMKM Mr. Mangkok Ricebowl melalui Pelatihan dan Pedampingan Sertifikasi Halal Berbasis Dokumen SJPH Endang Chumaidiyah; Sinta Aryani; Lukman Abdurrahman; Muhammad Faza Zharfan; Muhamad Daffa Rial
The Proceeding of Community Service and Engagement (COSECANT) Seminar Vol. 5 No. 2 (2025): Prosiding COSECANT : Community Service and Engagement Seminar
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/cosecant.v5i2.10376

Abstract

Kegiatan pengabdian masyarakat ini bertujuan meningkatkan kapabilitas UMKM Mr. Mangkok Ricebowl dalam mempersiapkan sertifikasi halal melalui pelatihan dan pendampingan berbasis dokumen Sistem Jaminan Produk Halal (SJPH). Mitra merupakan usaha kuliner di Kabupaten Bandung, Jawa Barat, yang beroperasi pada dua lokasi layanan, yaitu Outlet Permata Buahbatu (PBB) dan outlet di sekitar Fakultas Industri Kreatif Telkom University. Metodologi kegiatan mencakup identifikasi kebutuhan mitra, pelatihan tatap muka di dalam ruangan kepada lima peserta, serta pendampingan penyusunan artefak kunci SJPH berupa rekapitulasi pembelian bahan tiga bulan terakhir, penataan fasilitas dan alur kerja, serta instrumen evaluasi pemahaman. Temuan utama menunjukkan tersusunnya denah fasilitas untuk kedua outlet sebagai dasar pemetaan titik kritis halal dan pemisahan area kerja, serta tersedianya pre-test dan post-test yang dapat digunakan untuk mengukur pemahaman internal secara periodik. Orisinalitas kegiatan terletak pada integrasi pendampingan dokumen SJPH dengan pemetaan fisik fasilitas dan evaluasi pembelajaran sebagai satu paket kesiapan sertifikasi yang mudah direplikasi pada UMKM pangan. Implikasi kegiatan adalah tersedianya baseline data dan perangkat pengendalian internal yang membantu mitra menutup gap dokumen dan meningkatkan kesiapan pengajuan sertifikasi halal serta keberlanjutan penerapan SJPH. Keywords: halal assurance system, halal certification, MSME, SJPH, training evaluation
Perancangan Bisnis Model Bank Sampah Bersinar Menggunakan Circular Business Model Canvas dengan Penerapan Circular Economy Raden Dieva Qinthara; Endang Chumaidiyah; Agus Achmad Suhendra
ARMADA : Jurnal Penelitian Multidisiplin Vol. 4 No. 6 (2026): ARMADA : Jurnal Penelitian Multidisplin, Juni 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/armada.v4i6.2719

Abstract

Bank Sampah Bersinar or BSB is the largest waste bank managed by PT. Solusi Rahayu Indonesia is located in West Java Province located on Jalan Terusan Bojongsoang No 174A, Bandung Regency - West Java in 2014 in the background by environmental conditions and the community around the banks of the Citarum River. Since 2019, the Waste Bank has opened services for the community related to waste management. There are several obstacles experienced such as the reduction of managed waste as seen from the number of Unit Waste Banks, the value of the circular economy, and the number of Shining Waste Bank partners which each decreased. Looking at these three aspects, it shows that the Bersinar Waste Bank has experienced a decline in operational performance. This research uses the Circular Business Model Canvas (CBMC) approach, SWOT Analysis, Business Model Environment, ReSOLVE Framework, and Fitting Value Map to help improve the performance of the Bersinar Waste Bank in processing waste so that the income obtained can also increase. The data collection of this research was obtained from the results of interviews with customers to find out the customer profile and business model environment, analyze 9 existing business model canvas blocks with the ReSOLVE Framework and distribute questionnaires to find out SWOT to experts in the field of waste management. Based on the calculation of strategy analysis and positioning map with SWOT shows that the Shining Waste Bank is in quadrant II, indicating that the company is in a strong position but must be able to face a great threat. The Circular Business Model Canvas is one way to implement the circular economy for companies through an analytical model. In the framework  of the Circular Business Model Canvas, it is carried out by adding proposals to several blocks such as customer segments, value propositions, channels, customer relationships, revenue streams, and key activities as well as adding blocks, namely take-back systems and adoption factors as a form of adaptation of the business model transition to a circular economy.
The Omnipresence of Marketing: A Literature Review on Ubiquitous Marketing Strategies Muhammad Rafi Kusuma Wardhana; Yati Rohayati; Endang Chumaidiyah
RESWARA: Jurnal Riset Ilmu Teknik Vol. 4 No. 3 (2026): RESWARA: Jurnal Riset Ilmu Teknik, July 2026
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Kalibra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70716/reswara.v4i3.574

Abstract

This study is conducted to identify and synthesize the key success factors for implementing a Ubiquitous Marketing (UM) strategy in an increasingly dynamic, technology-driven, and digitalized competitive environment. The study applies a Systematic Bibliometric Literature Review (SBLR) using the SCOPUS database, focusing on publications in Business, Management, and Accounting from 2020 to 2025. A stringent screening process employing the keywords “Context” and “Personalized” as the core elements of UM yields a final set of 30 publications for analysis. The bibliometric results indicate that, although annual publication volumes fluctuate, the overall scholarly quality in this area is strong, with 68% of the selected works published in Q1 journals. The screened literature also demonstrates substantial academic influence, reflected in 394 total citations and an h-index of 13. The thematic synthesis highlights personalization as the central pillar of UM, increasingly enabled by the integration of artificial intelligence, big data, and machine learning to support ultra-personalization. At the same time, the literature emphasizes ethical and implementation challenges, particularly those related to data privacy, transparency, and security, which are essential to sustaining consumer trust. This study contributes a structured theoretical basis for understanding and operationalizing Ubiquitous Marketing (UM), clarifying the role of context and personalization, and outlining the key opportunities and constraints that shape successful implementation.
Strategy Development Augmented Reality: Integrasi Concept Stimuli Organism Respon, Open Innovation, and Organizational Performance Mochamad Aldi Alisodikin; Endang Chumaidiyah; Iphov Kumala Sriwana
Eduvest - Journal of Universal Studies Vol. 5 No. 10 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i10.51274

Abstract

The development of digital technology has encouraged the adoption of Augmented Reality (AR) as a strategic innovation in various industries, but its application in Indonesia remains limited due to low awareness and a lack of an integrated innovation strategy. This research aims to develop a strategy to strengthen AR technology through the integration of the Stimuli-Organism-Response (SOR) model, the concept of Open Innovation (OI), and Organizational Performance (OP), with a case study on PT. X in the city of Bandung. A mixed methods approach was applied, combining qualitative and quantitative analysis using the Fuzzy Analytical Hierarchy Process (F-AHP) method to determine the priority of the strategy, as well as Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the relationships between variables. The results showed that stimuli in the form of interactivity, augmentation, and AR aesthetics had a significant influence on internal organizational factors (organisms) and subsequently affected user behavioral responses, including reuse intentions. Meanwhile, open innovation plays an important role in strengthening organizational competitiveness through external collaboration, with inbound innovation being the most dominant factor. The research also resulted in three main strategies: improving interactive features and user experience, developing high-quality visual content, and strengthening collaborative networks through open innovation. The integration of SOR, OI, and OP models has proven effective in shaping a holistic, data-driven AR development strategy. The conclusion states that this approach can increase the adoption of digital technology and make a real contribution to organizational performance and digital economic growth in Indonesia.
Risk Analysis in Manual Financial Processes at PT XYZ Using the Fmea (Failure Mode Effect Analysis) Method Annisa Putri Pratama; Endang Chumaidiyah
Eduvest - Journal of Universal Studies Vol. 5 No. 10 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i10.51296

Abstract

Manual financial processes in an organization often pose various operational risks, such as delays in recording, duplication of data, and input errors, especially in administrative systems that have not been digitized. This study aims to analyze potential failures and prioritize risks in the financial recording and collection process at PT XYZ using the Failure Mode and Effect Analysis (FMEA) method. The research is carried out by identifying the main activities, formulating potential failures, and providing an assessment of the severity, occurrence, and detection capabilities of each potential failure. The Risk Priority Number (RPN) value is calculated to determine the risk priority. The results showed that out of the eight main activities, 32 potential failures were found with RPN values varying between 72 to 315. Some activities, such as data transfer between sheets, manual financial record-keeping, and monthly arrears checks, have the highest risk. These findings confirm the need for digitization and system improvement as a risk mitigation strategy in manual financial processes.
Co-Authors A. Ali Muayyadi Abdi Tri Sulistyo Agfianingrum, Sinatryasti Purwi Agus Achmad Suhendra Ajeng Kirana Kusumawardhani Aji Pamoso Ajie Ahmad Safar Ajie Ahmad Safari Aldian Muhammad Alya Raisa Khanza Andi Sultan Warafakih Andri Wahyudi Anindhita Putri Aulia Anindhito Bayu Sanjaya Annisa Amalia Ananda Annisa Permatasari Nugraha Annisa Putri Pratama Anton Abdulbasah Kamil Ar Rasyid, Hafizd Ardiansah Ardiansah Ashar, Rahma Sabilla Atika Emma Wulandari Atya Nur Aisha Auliya Zahra Bacheramsyah, Zalfa Fadhilah Bayu Wardana Putra Bobby Hera Sagita Boby Hera Sagita Boby Sagita Bony Santika Budi Praptono Budi Proptono Budi Sulistyo Calista Dwi Lestari Ciptaningrum Luthfi Nur Afuah Desi Ratnasari Desi Ratnasari Desmadi , Almeida Nawang Putri Devi Pratami Diana Arviana Lestari Diana Indah Puspitasari Dinar Imansari Dinda Ayu Nurindahsari Dinda Syabila Elfani Dinda Syabila Elfani Dini Nuraisyah Dita, Silda Aulia Doan Perdana Dwi Sela Tresnasari Dwilenda, Judith Eggy Caesario Elsa Veronika Pangaribuan Elsa Wahyu Harliana Emeral Sakinah Erik Nurhadi Fadila, Jeny Rachmad Fara Rahmania Izzaty Farda Farda Farda Hasun Farhan Anwar Farid Wira Darmawan Fariha Eridani Naufalina Fatayaturrokhma Ilmala Arifah Fathia Rahma Kamila Fauzi, Luthfi Imam Febriani, Nurhasna Firdaus Wirawan Fitriani, Elsa Fredicia Angelia Kezia Boanito Sirait Gamma Habie Azzaky Grandhia Agil Patria Gunawan, Ahmad Izzan Haynes, Erin Hidayat, Fajar Sidiq Husni Amani I Gede Made Rama Arsharindra Ika Puspita Ilma Mufidah Ilman, Hanif Insan Indra Rukmananda Hendrayana Insani Azmi Iphov Kumala Sriwana Irfan Widyanto Irsanti , Indira Nabila Firstya Irsanti, Indira Nabila Firstya Irvan Nurgiatmo Jessica Nindya Putri Kanissa Dhikatala Kayla Fadiana Sofie Kemal Fariz Ramadhani Kevin Yuan Putra Dinata Khoirul Umam Wiyantirta Laila Putri Faradilah Linati Khairina Syarofah Linson, Deanissa Safina Litamurni, Fahira Alyayusi Litasari Widyastuti, Litasari Luciana Andrawina Lukman Abdurrahman Luthfi Muhammad Noor M. Afiq Fauzan Majid, Annas Khoirul Manda, Ryan Aditya Maria Dellarosawati Maria Dellarosawati Idawicaksakti Maria Dellarosawati Idawicaksana Maya Rahmawati Mayang Daesi Sabilla Meldi Rendra Mochamad Aldi Alisodikin Mochammad Doddy Al Fawzi Mochammad Gerry Pamungkas Mugi Lestari Muhamad Daffa Rial Muhamad Daffa Rial Muhammad Almaududi Pulungan Muhammad Azzam Hafidzulhaq Muhammad Fahmi Djatnika Muhammad Farid Anas Muhammad Faza Zharfan Muhammad Habiburrohman Muhammad Rafi Kusuma Wardhana Muhammad Rif’at Reihan Aula Arifin Muhammad Tamrin Muhammad Tetuko Budi Laksono Muhammad Yusuf Nurdin Muhammad Zaki Muhammed Alieya Aghnaa Nabila, Talitha Asa Nachwan Mufti Nadia Nurul Azzmi Nadia Utari Nanang Suryana Noor Kamal, Rizky Novianti, Irma Nugita Arlendatama Nur Hapsah Maulidia Nurhalimah, Zhafiirah Nurrahman, Ahmad Rizky Olfio Yovanda Pangestu, Dailla Dimyati Pipin Anggaliya Prabowo, Wisnu Prio Prambudia, Yudha Pulungan, M Almaududi Pulungan, Muhammad Dudi Putra, Rangga Herbowo Putri Ayu Wulandari Putri Maulani Fauzi Raden Dieva Qinthara Raden Henry Heriansyah Radhita Ananda Putri Rafi Ahmad Razzak Rahadian, Ardhan Harish Rahmat Fauzi Ramadhanti, Rezika Ratih Herdiyah Reinaldi Dwi Baskoro Retinda Liandya Gita Retinda Liandya Gita Reynaldi Ramdhani Reza Faerus Al Farisi Rifa Aqila Saputri Rifa Rizka Anisah Rio Aurachman Rita Zulbetti Rizky Noor Kamal Rosad Ma’ali El Hadi Rosad Ma’ali El Hadi Rozi Abrori Fathurrochim Rumanda , Fitriya Ayuningtyas Ruri Yandilasari Ryan Aldiansyah Ryan Eko Purnomo Salma Nurrafianti Sando, Maria Angela Putri Sari Wulandari Savina Naba Aulinasar Sholikah, Laila Ad’hatus Sinta Ariyani Sinta Aryani Sinta Mulyani Dwi Putri Siti Hadijah Siwi Lintang Pertiwi Suhartoyo, Rivaldo Putra Sukmawati, Enung Sri Sulistiyo, Budi Syifa Salsabila Taufik Rahmat Kurniawan Tiara Verita Yastica Tri Yatmoko Yuliandono Tsabitah, Aliva Ulfa Fiddini Velvia, Adhelia Dwi Octizara Vidianto Fajar Nugraha Wawan Tripiawan Winda Zairina Wiryatama, I Made Ardy Wiyono Wiyono Yati Rohayati, Yati YENNY YENNY Yeremia Shadam Matakena Yovanda, Olfio Yudho Bonar Gunarto Yurianto, Muhammad Eko Zuhri, Aisyah Ahmad