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All Journal Conference In Business, Accounting And Management (Cbam) 2012 Jurnal Bisnis dan Ekonomi Jurnal Manajemen Bisnis Semantik MEDIA EKONOMI & TEKNOLOGI INFORMASI JAM : Jurnal Aplikasi Manajemen Jurnal Penelitian Ekonomi dan Bisnis JURNAL ILMU EKONOMI & SOSIAL Jurnal Mirai Management Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Jurnal EMT KITA JURNAL MANAJEMEN MOTIVASI Risâlah, Jurnal Pendidikan dan Studi Islam Journal of Economic, Bussines and Accounting (COSTING) JMD: Jurnal Riset Manajemen & Bisnis Dewantara Procuratio : Jurnal Ilmiah Manajemen JURNAL LENTERA BISNIS Abdimasku : Jurnal Pengabdian Masyarakat Economics and Digital Business Review Journal of Innovation and Technology Jurnal Pengabdian Multidisiplin Empowerment: Jurnal Pengabdian Masyarakat Journal Transformation of Mandalika Dinamika Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Manajemen dan Dinamika Bisnis El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam International Journal of Economics, Management and Accounting Jurnal Ekonomi, Manajemen, Akuntansi International Journal of Accounting, Management, and Economics Research : Ijamer Proceeding of The International Conference on Management, Entrepreneurship, and Business Jurnal Pengabdian Kepada Masyarakat Indonesia
Kusni Ingsih
Universitas Dian Nuswantoro, Semarang, Indonesia
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STRATEGI MENURUNKAN TURNOVER INTENTION KARYAWAN DI COFFEE SHOP SEMARANG TENGAH, MELALUI PELATIHAN, KEPUASAN GAJI, DAN LINGKUNGAN KERJA Oetari Setyoningrum; Awanis Linati Haziroh; Kusni Ingsih; Almira Santi Samasta4
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/vdm7sr22

Abstract

Turnover intention menjadi salah satu isu penting dalam industri jasa, termasuk coffee shop, karena tingginya niat karyawan untuk berpindah kerja dapat mengganggu stabilitas operasional dan kualitas pelayanan. Penelitian ini dilakukan untuk menganalisis pengaruh pelatihan kerja, kepuasan gaji, dan lingkungan kerja terhadap turnover intention pada karyawan coffee shop di Kota Semarang. Tujuan penelitian adalah untuk mengidentifikasi faktor-faktor dominan yang berkontribusi dalam menekan turnover intention sehingga dapat menjadi dasar perumusan strategi manajemen sumber daya manusia yang lebih efektif. Metode penelitian menggunakan pendekatan kuantitatif dengan instrumen kuesioner yang disebarkan kepada responden dan dianalisis melalui Structural Equation Modeling (SEM) dengan alat SmartPLS. Hasil penelitian menunjukkan bahwa pelatihan kerja, kepuasan gaji, dan lingkungan kerja berpengaruh negatif dan signifikan terhadap turnover intention. Semakin baik kualitas pelatihan, semakin tinggi kepuasan terhadap gaji, serta semakin kondusif lingkungan kerja, maka semakin rendah kecenderungan karyawan untuk meninggalkan pekerjaannya. Nilai R-square sebesar 0,568 mengindikasikan bahwa ketiga variabel independen mampu menjelaskan turnover intention secara moderat.
Does Digital Competence Improve Employee Performance? The Role of Smart Digital Services Mediation in the Public Sector Syarif Nawawi; Kusni Ingsih; Fery Riyanto; Raden Ayu Aminah Rizkia Puspita Sari; Mila Sartika
Jurnal Penelitian Ekonomi dan Bisnis Vol. 11 No. 1 (2026): March 2026
Publisher : Universitas Dian Nuswantoro Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33633/jpeb.v11i1.15497

Abstract

This study examines the role of digital competence in improving employee performance, with smart digital services as a mediating variable in the public sector. Previous studies have largely focused on the direct relationship between competence and digital performance, with limited attention to the mediation mechanisms of smart digital services in government agencies. This study addresses this gap by proposing an integrated model that is tested in the context of provincial government. The object of this study was employees of the Regional Secretariat of Central Java Province, with a total of 142 respondents selected using proportional random sampling. The results of the study show that digital competence has a significant positive effect on employee performance, both directly and indirectly through smart digital services. Smart digital services partially mediate the relationship between digital competencies and employee performance, highlighting their strategic role in supporting digital transformation in the public sector. This research contributes theoretically by expanding the digital competency literature through a mediation mechanism model and provides practical implications for public organizations in strengthening digital capacity to improve performance.
Siap Kerja dan Profesional: Pelatihan Wawancara Kerja dan Penyusunan CV bagi Siswa Kelas XII SMK Negeri 11 Semarang Kusni Ingsih; Sih Darmi Astuti; Fery Riyanto
Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) Vol. 6 No. 2 (2026): Agustus: Jurnal Pengabdian Kepada Masyarakat Indonesia (JPKMI)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This community service activity aimed to improve the job readiness of Grade XII students at SMK Negeri 11 Semarang through training on Curriculum Vitae (CV) preparation and job interviews. The training was conducted using role play and interview simulation methods to strengthen professional communication skills, interview etiquette, and the ability to prepare a CV according to industry standards. The activity was carried out in several stages, including the delivery of material on professional job interviews and CV writing, hands-on CV drafting practice, interview simulations using a role play approach, as well as evaluation and feedback for participants. The effectiveness of the training was measured using a pre-test and post-test design, analyzed descriptively by comparing results before and after the training. The evaluation results indicated an improvement in students’ understanding across all indicators, including the function and structure of a CV, the purpose of job interviews, professional etiquette, and readiness to face interviews. The role play method was proven to help students gain practical experience close to real situations, thereby enhancing communication skills, improving their ability to answer questions in a more structured manner, and strengthening self-confidence.Thus, this training was considered effective as a form of job readiness preparation for vocational school students in facing the recruitment process professionally.)
Pengaruh Motivasi Kerja, Lingkungan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan (Studi Kasus Pada Pt. Delta Dunia Sandang Tekstil) Muhammad Hussein Fathin Hidayatullah; Awanis Linati Haziroh; Kusni Ingsih; Agus Prayitno
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 6: September 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i6.18231

Abstract

Tujuan penelitian ini adalah untuk menguji bagaimana kinerja karyawan dipengaruhi oleh lingkungan kerja, motivasi kerja, dan disiplin kerja. Dengan menggunakan teknik pengambilan sampel acak bertujuan, kuesioner diberikan kepada 100 karyawan divisi Pemintalan PT. Delta Dunia Sandang Tekstil untuk mengumpulkan data. Kinerja karyawan di PT. Delta Dunia Sandang Tekstil dipengaruhi secara positif dan signifikan oleh motivasi kerja, lingkungan kerja, dan disiplin kerja, menurut studi regresi linier berganda. Untuk memaksimalkan kinerja staf, PT. Delta Dunia Sandang Tekstil khususnya dan semua pelaku bisnis yang terlibat dalam sektor tekstil pada umumnya harus terus menjaga dan mengembangkan motivasi kerja, suasana kerja, dan disiplin kerja.
Co-Authors AGUS PRAYITNO Agus Prayitno Agus Prayitno Ali, Shujahat Almira Santi Samasta Almira Santi Samasta Amalia, Shifa Arfina Anna Sumaryati Artha Febriana Awanis Linati Haziroh Bambang Minarso, Bambang Cesaria Laily Benita Diana Aqmala Diana Aqmala Dwiarso Utomo Etika Kartikadarma Febriana, Artha Febrianti, Bella Ayu Febrianur Ibnu Fitroh Sukono Putra Fery Riyanto Fery Riyanto Fery Riyanto Fitri, Yolanda Dwi Ana Foza Hadyu Hasanatina Foza Hadyu Hasanatina, Foza Hadyu Hayu Wikan Kinasih Hertiana Ikasari Herwin Suprijono Ida Farida Johary, Lakui Laili Safitri Latief, Lutfillahi Laurent, Fischella Andrew Machmuddah, Zaky Maulidya, Mayla Nur Mellasanti, Ayuwardani Mila Sartika Mila Sartika Mila Sartika, Mila Mohammad Nurul Zamil Fahriza Muhammad Hussein Fathin Hidayatullah Muhammad Tata Rizky Setyo Utomo Nanda Adhi Purusa Nur Ainun Nafilah Oetari Setyoningrum Pelangi Laila Santoso Prastiana, Nilam Puji Purwatiningsih, Aris Puji Rahman Purusa, Nanda Adhi Purwaningsih, Aris Puji Raden Ayu Aminah Rizkia Puspita Sari Raras Rismarinni Rakhmawati Rindu Intan Pitaloka Risanda Alirastra Budiantoro Riskawati, Nelis Robby Maulana Saputra Sakti, Maulana Bima Saputra, Filmada Ocky Saputra, Robby Maulana Sasti Ayu Anggraeni Shujahat Ali Sih Darmi Astuti Sih Darmi Astuti Supriyono Supriyono SURYAWIJAYA, TITO Syamsul Arifin Syarif Nawawi Tito Aditya Perdana Tito Wira Eka Suryawijaya Vincent Didiek Wiet Aryanto Wardani, Yulinda Siti Wicaksono, Nugroho Adi Wikan Isthika, Wikan Wisnu Adi Prasetyanto Yanuardani, Rini Laksmi Yolanda Dwi Ana Fitri Yusianto Rindra