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Strategy For Improving the Quality of Public Services in the Personnel Affairs and Human Resource Development Division (BKPSDM) Of Kaimana Re-gency Ira Tuankotta; Sri Kamariyah; Sri Roekminiati
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): july: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.661

Abstract

This research seeks to examine methods for enhancing the quality of public services at BKPSDM Kaimana Regency, focusing on both facilitating and hindering elements in their execution, innovation in services, the efficiency of personnel administration management, and the responsiveness of public officials in addressing user needs. This study utilized a qualitative method featuring a descriptive research framework. The research was carried out at BKPSDM Kaimana Regency. Data were gathered via observation, detailed interviews, and documentation. The research informants included BKPSDM leaders, administrative service personnel, and civil servants who utilized the services. Data were examined through an interactive analysis framework that included data reduction, data presentation, and the formulation of conclusions. The results show that BKPSDM Kaimana Regency has executed various strategies to enhance public service quality by developing employee skills, streamlining service processes, improving internal coordination, and leveraging information technology for personnel management. Service innovation was implemented via digital communication and enhanced administrative management to boost service effectiveness. The responsiveness of public officials also demonstrated favorable improvements with more communicative and accessible services tailored to users’ needs. Nonetheless, the execution of public services continues to encounter multiple challenges, such as restricted digital infrastructure, geographical factors, insufficient human resources, and a lack of technological skills among staff. This research demonstrates that enhancing public service quality necessitates collaboration among strengthening human resources, innovating services, and creating adaptive bureaucratic systems to react to public service reform.
Evaluation of the Trans Halim City Transportation Business Activity Policy, Puskopau Unit, Halim Perdana Kusuma Jakarta, in the Perspective of Public Policy and Law Number 5 of 1999 Alfian Kusuma; Sri Kamariyah; Sri Roekminiati
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): july: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.671

Abstract

This study aims to evaluate the public policy of Trans Halim city transportation business activities managed by the Air Force Cooperative Center (PUSKOPAU) at Halim Perdana Kusuma Airport, Jakarta, in the perspective of public policy theory and Law Number 5 of 1999 on the Prohibition of Monopolistic Practices and Unfair Business Competition. Using empirical juridical research with a socio-legal approach combined with policy evaluation frameworks including the Dunn model and CIPP evaluation approach, this study examines the alignment between PUSKOPAU's territorial-based business operations and the regulatory mandates of Indonesian competition law. Field observations and interviews conducted with drivers, management, and transportation organization representatives confirm that PUSKOPAU operates as a sole provider on specific routes within and around the Halim Perdana Kusuma military complex, constituting indicators of natural monopoly behavior. The study applies rule of reason analysis and public interest theory to assess whether such monopolistic conditions are justified by cooperative law exemptions under Article 50(i) of Law No. 5/1999. Findings reveal that while PUSKOPAU's operations serve member welfare objectives consistent with cooperative law, the extension of services to the general public creates a legal grey area, particularly given the absence of KPPU regulatory guidelines for cooperative exemptions. This legal gap produces significant policy uncertainty and hampers effective enforcement. The article recommends that KPPU promptly formulate specific guidelines for cooperative monopoly exemptions and that formal KPPU investigation procedures be initiated to determine the legality of PUSKOPAU's market dominance.
Evaluation of the Skills Guidance Program for Homeless and Beggars at the Social Rehabilitation Unit of Bina Karya Pasuruan Heny Indrayanti; Sri Roekminiati; Sri Kamariyah
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): july: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.674

Abstract

This study aims to evaluate the skills guidance program for vagrants and beggars (gepeng) at the Social Rehabilitation Technical Implementation Unit (UPT) Bina Karya Pasuruan, East Java Province. Vagrancy and begging represent persistent social welfare challenges that demand systematic programmatic responses from the government. The UPT Bina Karya Pasuruan serves as a central facility providing vocational skills training, social rehabilitation, and reintegration support. This research employs a qualitative descriptive approach. Data were collected through in-depth interviews with program staff, program beneficiaries, and local government officials, supplemented by observation and documentation review. The analysis framework draws on program evaluation theory with emphasis on input, process, output, and outcome dimensions. Findings indicate that the skills guidance program has been implemented with adequate facilities and committed human resources, yet several challenges remain. These include limited duration of the training program, inadequate post-program follow-up, and insufficient coordination between the UPT and potential employers or community-based organizations. Program beneficiaries generally show improvement in vocational skills; however, sustainable reintegration into productive society requires stronger aftercare mechanisms. The study recommends strengthening inter-agency coordination, extending program duration, and establishing alumni support networks to enhance the program's long-term impact on social rehabilitation outcomes.
Strengthening Good Governance through the Optimization of the Institutional Functions of the Secretariat of the Batam City DPRD in the Era of Bureaucratic Reform Wahyu Fery Dian; Sapto Pramono; Dandy Wirawan; Sri Roekminiati
International Journal of Humanities and Social Sciences Reviews Vol. 3 No. 3 (2026): August: International Journal of Humanities and Social Sciences Reviews
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhs.v3i3.688

Abstract

The Secretariat of the Regional People's Representative Council (DPRD) is a strategic institutional unit that determines the quality of local legislative function implementation. The implementation of good governance principles in this unit is a fundamental prerequisite for realizing a regional legislative institution that is accountable, transparent, and responsive to public needs. This study uses a qualitative approach with data collection techniques consisting of in-depth interviews, passive participant observation, and document review. Informants were selected through purposive sampling involving seven informants, consisting of the DPRD Secretary, three Heads of Division, one Senior Policy Analyst, one DPRD Member, and one representative of a monitoring institution. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña (2014), while data validity was ensured through source and technique triangulation. The findings show that the implementation of good governance at the Secretariat of the Batam City DPRD remains at the developing stage, with a positive but not yet optimal improvement trend. The five dimensions of good governance examined—transparency, accountability, responsiveness, effectiveness and efficiency, and participation—all show gaps between ideal regulatory conditions and actual implementation in the field. The main inhibiting factors include human resource competency mismatches, limited digital infrastructure, lengthy bureaucratic procedures, weak institutional coordination, and an organizational culture that is not yet innovation-oriented. Based on these findings, a four-pillar strategy for strengthening good governance is formulated: competency-based human resource capacity strengthening, acceleration of digital transformation, strengthening of coordination mechanisms and public participation, and organizational culture transformation. This study contributes to the development of regional legislative institutional literature, particularly studies on good governance in DPRD Secretariats in nationally strategic areas.
Efektivitas Implementasi Kebijakan Dana Desa dalam Mendorong Pembangunan Infrastruktur Berkelanjutan dan Kemandirian Masyarakat di Kampung Datah Bilang Baru Imiliana Imiliana; Sri Roekminiati; Ika Devy Pramudiana
Jurnal Sadewa : Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial Vol. 4 No. 1 (2026): Februari : Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/sadewa.v4i1.2618

Abstract

This study aims to analyze the effectiveness of the Village Fund policy implementation in Datah Bilang Baru Village in fostering sustainable infrastructure development and community independence by employing Edwards III's implementation theory, which encompasses communication, bureaucratic structure, resources, and disposition variables. This study utilizes a descriptive qualitative method with data collection techniques through in-depth interviews, field observations, and documentation studies. The findings indicate that the communication dimension successfully reduced information distortion through the adaptive translation of policy language; the bureaucratic structure operated effectively through the implementation of rigid Standard Operating Procedures with 100% tiered verification that mitigated corruption risks; logistical resource constraints were overcome through local human resource training interventions and independent facility procurement; and implementer disposition demonstrated a high commitment to integrity, ensuring physical infrastructure specifications met SNI standards without compromising material quality. It can be concluded that the Village Fund policy implementation in Datah Bilang Baru Village has proven to be highly effective, where the synergy of the four Edwards III determinants was able to produce sturdy and sustainable farm road infrastructure and stimulate community independence through the cash-for-work system. This study recommends the necessity of institutionalizing the existing participatory communication model and increasing specific budget allocations for technical competency certification for the village's younger generation to ensure the regeneration of professional and accountable development management resources in the future.