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All Journal JBIO: jurnal biosains (the journal of biosciences) Journal of Biomedicine and Translational Research Indonesian Journal of Pharmaceutical Science and Technology Majalah Obat Tradisional Sistemasi: Jurnal Sistem Informasi BIOLINK (Jurnal Biologi Lingkungan, Industri, Kesehatan) Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi Jurnal Profesi Medika: Jurnal Kedokteran dan Kesehatan Jurnal Penelitian Pendidikan IPA (JPPIPA) Jambura Journal of Health Sciences and Research Jurnal Kesehatan Global Journal of Health Science JURNAL KEBIDANAN KESTRA (JKK) Jurnal Maternitas Kebidanan Jurnal Pendidikan dan Konseling Contagion: Scientific Periodical Journal of Public Health and Coastal Health Jurnal Ners Journal of Telenursing (JOTING) INFOKUM Jurnal Penelitian Pendidikan, Psikologi Dan Kesehatan (J-P3K) PROFESSIONAL HEALTH JOURNAL PRIMER (Prima Medical Journal) Jurnal Ekonomi Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Islamic Education, Research and Multiculturalism (IJIERM) JUMANTIK (Scientific Journal of Health research) Sehat Rakyat: Jurnal Kesehatan Masyarakat International Journal of Health and Pharmaceutical (IJHP) International Journal of Science and Environment Cerdika: Jurnal Ilmiah Indonesia KOLONI Eduvest - Journal of Universal Studies Health Research Journal of Indonesia Media Penelitian dan Pengembangan Kesehatan Malahayati International Journal of Nursing and Health Science Holistik Jurnal Kesehatan Jurnal Ragam Pengabdian Jurnal Kesehatan Masyarakat Proceeding of The International Conference on Health Sciences and Nursing Hippocratica: Journal of Modern Medicine and Healthcare Practice Indonesian Journal of Global Health Research
Ermi Girsang
Universitas Prima Indonesia
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Analysis of the Readiness of Puskesmas Management in the Implementation of Telemedicine Nelda Linda Aceh; Ermi Girsang; Sri Lestari Ramadhani Nasution
Indonesian Journal of Global Health Research Vol. 8 No. 6 (2026): Indonesian Journal of Global Health Research: December 2026
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i6.2842

Abstract

Telemedicine has the potential to improve access, efficiency, and quality of health services. Its implementation in first-level health facilities requires management readiness, namely human resources, facilities and infrastructure, policies and governance, and financing. This study analyzes the readiness of the management of the UPTD Puskesmas Gunungsitoli District in implementing telemedicine as well as its supporting and inhibiting factors. The research uses a qualitative approach with a case study design. Informants  2 key informants (Head of the Health Center and the Person in Charge of the Health Information Program/System) and 6 supporting informants (doctors, nurses, midwives, and medical record officers), data was collected through in-depth interviews, observations, and documentation, and then analyzed with the Miles and Huberman interactive model. The results showed that overall management readiness was not optimal. Human resources and infrastructure facilities are quite adequate, but still limited. Health workers have basic digital competencies and willingness to adapt, but have never received telemedicine training. Basic digital infrastructure such as devices, internet, Electronic Medical Records, and SATUSEHAT are available, although equipment is limited and internet connections are not stable. Policy, governance, and financing readiness is still lacking because there are no special operational procedures, clear implementation structures, monitoring and evaluation mechanisms, and special funds. The support and commitment of leaders are the main supporting factors. It is concluded that management readiness needs to be strengthened through increasing human resource capacity, strengthening digital infrastructure, formulating policies and SOPs, establishing clear governance, and allocating adequate budgets.
Evaluation of the Tran Medic Application Online in Outpatient Patient Registrtion at Royal Prima General Hospital Medan Weldy Stephan; Ermi Girsang; Widya Yanti Sihotang
International Journal of Islamic Education, Research and Multiculturalism (IJIERM) Vol 7 No 2 (2025): International Journal of Islamic Education, Research and Multiculturalism (IJIERM
Publisher : The Islamic Education and Multiculturalism Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47006/ijierm.v7i2.518

Abstract

Data management and registration services are important components in supporting hospital information systems. Trans Medic application-based online registration is a web-based system that allows simultaneous use by multiple users. This study aims to evaluate the use of the Trans Medic online application in the outpatient registration process at Royal Prima Medan General Hospital. This research used a qualitative approach with a case study design. The informants in the study totaled ten people, consisting of one official staff, four registration officers, and five patients. Data were collected through in-depth interviews and analyzed using the stages of data reduction, data presentation, and conclusion drawing. The results showed that the obstacles faced in using the application were network disruptions and application errors that caused inability to access by patients and officers. Nevertheless, the human resources who manage the application are considered adequate and have the required knowledge and skills. This application provides significant benefits in the form of ease of registration for patients and work efficiency for officers. In addition, Standard Operating Procedures (SPO) related to the use of the application are available and running effectively.
Co-Authors Agung Abadi Kiswandono Ahmad Affandi Ahmad Fuadi Nasution Ahmad Raif Albert Albert Aldi Tambunan Ali Nafiah Nasution Ali Napiah Nasution Almina Rospitaria Tarigan Amalia Hasibuan Andreas Nestor Zendrato Andrico Napolin Lumban Tobing Aparna dutt Ariyani Ariyani Arum Grahini Kusumadewi Astari Wardiah Axel Valerian Ayu Anggraini Bangun Batara Sanjaya Harahap Candra Ahmadi Carles, Carles Cendy Juliana Chairunnisa Nasution Chandra Susanto Chrismis Novalinda Ginting Christine Yennyanti Cindy Stefanie Sinaga Cory Oriensia Siahaan Cyintia Ginting Darnedy Fatwa Mely Santy Dewi Dio Damara Handoyo Dwi Apriany Edy Fachrial Efratiwi Marpaung Eka Lolita Pakpahan Elis Anggeria Elis Anggeria Elsi Rahmini Erna Dame Juliyanti Sihombing Ernawati Hondro Ervineco Limestan Evelyn Angie Evizal Abdul Kadir Fadillah, Qori Febby Maulina firdha amelia Fithri Ananda Frans Judea Samosir Friska SR Gempita cahya aulia tambunan Hafiz Hawari Siregar Hainun Nisa Hartono Hartono Helga Kurniawati Tandungan I Nyoman Ehrich Lister I. Nyoman Ehrich Lister IKHTIARI, REFI Imelda Lingga Ira Gracela irza Haicha Pratama Jennifer Tiosanna Jeri Yuliansyah Jerry Fidelio Susanto Johannes Bastira Ginting Juli Elisabet Mayen br Meliala Junjungan Panturi Marbun kewin gozali Khainir Akbar Landi Kurnia Daeli Lenni Dianna Putri Liena Linda Adriani Linda Chiuman Linda Chiuman Lisa Yunita Marnas Maco Chan Adnan Mangatas Silaen Maria Steffani Adeline Masryna Siagian Megasilvia Sinaga Muhammad Anugerah Ramadhan Hasibuan Muhammad Maulidin Muhammad Rinaldy Muliate Tarigan Nadya Nazimuddin Putri Nasution, Ali Napiah Nelda Linda Aceh Nova Larysca Manik Nurhafizah Nurhafizah Nurul Apla Wizaya Syahputri Ongky Harianto Ongky Harianto Oscar Dirgantara Putranto Manalu Putri Ridha Yuliansyah Randa Aqila Lubis Randy Frananta Ginting Rapael Ginting Resmi Pangaribuan Restin Julianti Zebua Riri Virzan Putri Robertus Idealistis Bago Ronel Polin Sihombing Saharman Gea Santy Deasy Siregar Sarah Dhiba Naibaho Saud Parulian Harianja sayra nadhifa Siti Khumairah Azzahra Sri Lestari Nasution Sri Lestari Rahamdhani Nasution Sri Lestari Ramadhani Nasution Sri Rezeki Sunny Puspita Susi Susanti Tan Suyono Tiara Nabila Nabati Tiarnida Nababan Tri Suci Venessa Wongso Vermona Marbun Veronica Veronica Wahyu Widowati Weldy Stephan Widiya Nisa Widya Yanti Sihotang Widya Yanti Sitohang Wienaldi Wienaldi Yogie Chandra