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Fahmy, Rahmi
Andalas University
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The Effect of Service Quality Moderated Policy Promotion on Customer Trust: A Study of the Port Sector Rosita Septiani; Rahmi Fahmy
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3820

Abstract

This paper aims to examine and build a conceptual model regarding the effect of the effectiveness of service quality on the level of customer trust in the port sector in Indonesia. This study explores the value and need to significantly increase competitiveness in the port industry by identifying empirically in improving service quality as well as looking for whether the promotion of policies carried out can affect customer trust. Research design, data and methodology based on online survey by distributing questionnaires with ship owners and ship management. In this study, samples were taken by accident as many as 100 representative ships accessing anchorage services in the waters of the Indonesian archipelago. The estimation results of the regression model show that there is a linear relationship between service quality, policy promotion and the interaction between the two and service quality on the object of this study has an impact on customer trust.
Green Entrepreneurship and Performance Entrepreneurship Seen From the Aspect of Culture and Motivation: Preliminary Study Rinda Fithriyana; Rahmi Fahmy
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3888

Abstract

The article discusses in more depth as a preliminary study on the development of green entrepreneurship, entrepreneurship performance seen from the aspect of culture and motivation. Articles are compiled using the literature study method. Literature study is done by looking at the results of the research and the instruments that can be used for preliminary studies. Green entrepreneurship is now getting better, with increasing concern for the environment from various circles of society, especially for companies, especially MSMEs. Another aspect that triggers the development of green entrepreneurship is culture and motivation. With these two aspects, it is expected to be able to improve entrepreneurial performance.
Co-Authors ., Yulihasri Abdasni Marta, Kurnia Abdi Pratama Abel Tasman Afdhal Naufal Sofyan Afifah Amatul Firdausa Nasa Angga Saputra Desti Anisa Sri Utami Arifa Sabardilla Bachtiar, Nasri Budi Rahmadya Dewi Murni Diana, Rezi Delvia Donard Games Dwi Novrianda Dyana Yuri Aurora Emil Huriani ERI BESRA, ERI Fanessa, Fanessa Febrian Rahmat Suwandi Firdaus Firdaus Hafiz Rahman Hafiz Rahman Hafiz Rahman, Hafiz Hakimi, Nurul Harif Amali Rivai Harits, Muhammad Dzakwan El Haspemi, Yenof Patrione Hendra Lukito Henny Lucida Husnul Khatimah Jeli Nata Liyas lala septiyani sembiring, lala septiyani Laura Syahrul Leni Merdawati Leo Agustigno M. Arief Wahyudi Ginting Ma'ruf Ma'ruf Ma'ruf Ma'ruf Marisih Damanik Matondang, Rizki Meifal Rusli Meri Susanti Meuthia Meuthia Meuthia, Meuthia Mira Susanti Moresia Raditya MUHAMMAD NURHALIM Muhammad Zuhri Nabila Hendrasti Nadia Angraini Nelwati Nelwati Nia Maimunah Novita, Wellia Okti Rahayu Asih Prima Yulianti Putri Uyun, Azane Rahayu, Rita Rahmi Yanti Ahdinur Rahmi Yuliyasti Rahmita, Silvia Ratni Prima Lita Rida Rahim Rihan Hafizni Rike Gussanti Handayani Nasution Rima Semiarty Rinda Fithriyana Riska Susanti Rosita Septiani Saldi, Wardah Awwalin Sanda Patrisia Komalasari Sari, Dellani Mutia Sidaria, Sidaria Siska Oktari Supriyansyah, Mekri Suziana, Suziana Syafira Aviola Syafira, Tama Aulia Syaiful Anwar Tari JN Syafitri Tri Rahayuningsih Triani, Laura Amelia Vera Pujani Verinita, Verinita Vindi Putri Kurnia Illahi Wawan Novianto Wayu Meilastri Wulandari Yanti Yanti Yenof Patrione Haspemi Yohan Fitriadi Yosea Kurnianto Yulastri Arif Yulia Sari, Anita Yuliandi Yunahar, Yayan Yulianti, Prima - Yulihasri Yuliyasti, Rahmi Zifriyanthi Minanda Putri Zifriyanti Minanda Putri