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All Journal Jurnal Manajemen Dayasaing JURNAL PENDIDIKAN TAMBUSAI EKO-REGIONAL JURNAL PENGEMBANGAN EKONOMI WILAYAH Journal on Education JURNAL LENTERA BISNIS Jurnal Ekonomi Manajemen Jurnal Ilmiah Edunomika (JIE) BIHARI: JURNAL PENDIDIKAN SEJARAH DAN ILMU SEJARAH ASSET: Jurnal Manajemen dan Bisnis Budimas : Jurnal Pengabdian Masyarakat AKTUAL Economics and Digital Business Review Jurnal Kewarganegaraan Jurnal Ekonomi Unram Journal of Community Service (UJCS) Bussman Journal : Indonesian Journal of Business and Management Media Ekonomi Engineering and Technology International Journal (EATIJ) Golden Ratio of Data in Summary Journal of Artificial Intelligence and Digital Business JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Jurnal Pengabdian Masyarakat Ekonomi dan Bisnis Digital Investasi : Inovasi Jurnal Ekonomi Dan Akuntansi Jurnal Ekonomi, Manajemen, Akuntansi Global Review of Tourism and Social Sciences Journal of Multidisciplinary Sustainability Asean Jurnal Pengabdian dan Inovasi Masyarakat Oikonomia : Journal of Management Economics and Accounting Maneggio Nomico
Sri Hartono
Fakultas Ekonomi Universitas Muhammadiyah Ponorogo
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Social Sciences Other

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The Influence of Food Quality, Service Quality, and Service Recovery on Consumer Satisfaction at Geprek Assalam 99 Plaosan Magetan Afif Sultoni; Sri Hartono; Wijianto
Nomico Vol. 1 No. 10 (2024): Nomico-November
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/5jvj7778

Abstract

The business world has quite a variety of problems, especially in terms of the quality of what is marketed by business actors, for that researchers conduct in-depth research in terms of consumer satisfaction. This study took the object of Assalam 99 Plaosan Magetan geprek consumers. The method used in this study is a quantitative method using multiple linear regression analysis, with hypothesis testing and assisted by determination analysis and instrument testing in the form of validity and reliability. This research uses primary data with a tool in the form of a questionnaire which is distributed directly to related objects in this scientific research. Research shows that food quality has a significant effect on consumer satisfaction. Service quality has a significant effect on customer satisfaction. Service recovery has a significant effect on customer satisfaction.
The Effect Of Tax Amnesty Policy, Exemption Of Transfer Fees, Tax Socialization, And Service Quality On Motor Vehicle Taxpayer Compliance In Madiun Regency Taufiq Shiqdi Huda; Wijianto; Sri Hartono
Nomico Vol. 1 No. 8 (2024): Nomico - September
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/x9pgd077

Abstract

The government always strives to carry out national development in all fields. The goal of national development is to create a just and prosperous society. In this effort the community is expected to be able to participate voluntarily through taxes, because to support these efforts the Government requires large costs. Every year the Government tries to maximize tax revenues to finance state expenditures because, the higher the tax revenue, the higher the state's ability to finance national development. Efforts to increase potential sources of income are by encouraging public enthusiasm in fulfilling their obligations as taxpayers so that they can foster awareness and compliance in paying taxes. One of them is the East Java Provincial Government launching a Policy or Program to increase regional income while growing awareness and compliance in paying taxes. Given the arrears in East Java 1.9 million taxpayers while in Madiun District 35,388 taxpayers who are in arrears. The purpose of this study was to examine the effect of tax whitening policies, exemption from transfer fees, tax socialization and service quality on motor vehicle taxpayer compliance in Madiun Regency, either partially or simultaneously. This study uses respondents, namely taxpayers who are registered in the SAMSAT of Madiun Regency for the period 2020. The sampling technique in this study is incidental sampling using the formula for calculating the amount of Slovin. The results showed that simultaneously (simultaneously) the policy of tax whitening, exemption from transfer fees, tax socialization and service quality had an effect on the compliance of motorized vehicle taxpayers. While partially the tax whitening policy has a significant positive effect on motor vehicle taxpayer compliance, the exemption of transfer fees has a significant negative effect on motor vehicle taxpayer compliance, tax socialization has a significant positive effect on motor vehicle taxpayer compliance and service quality has a significant positive effect on mandatory compliance. vehicle tax.
Systematic Literatur Review (SLR) : Faktor Penyebab Kegagalan Pengembangan SDM di Perusahaan Abdul Rhosid; Ariyandi Quliyawan; Partini Partini; Qulud Dwitika Kusuma; Sri Hartono
ASSET: Jurnal Manajemen dan Bisnis Vol. 8 No. 1 (2025): Juni
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/asset.v8i1.11455

Abstract

This study aims to analyze the factors that cause human resource development (HRD) failure in companies through the systematic literature review (SLR) method with the PICO approach. This study highlights that failure in HR development is often caused by lack of management commitment, limited resources, irrelevant training strategies, and resistance to change. In addition, organizational culture that does not support learning is also a major obstacle. Herzberg's motivation theory and Lewin's theory of change are used as the basis for analysis, while the 70-20-10 model provides a modern perspective on experiential learning. The findings show that while HR development requires management commitment and organizational culture support, systematic evaluation remains a key element to ensure the success of training programs. The research also provides strategic recommendations, including increased budget allocation, better management of change, and alignment of training strategies with specific business needs. The results of this study are relevant to address the challenges of modern businesses in improving competitiveness through effective HR development.
PERAN SPIRITUALITAS DALAM MEMPERTAHANKAN KETAHANAN PERNIKAHAN DI KALANGAN PEKERJA MIGRAN INDONESIA Sri Hartono; Yusup Arip; Nurul Iman; Rudianto Rudianto
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2402

Abstract

This study is motivated by the increasing rate of divorce among families of Indonesian Migrant Workers (PMI), which is influenced by geographical separation, economic pressures, and weak family resilience. The purpose of this study is to explore the role of spirituality in fostering and sustaining marital resilience among PMI families. This study employs a qualitative approach with a phenomenological design. Data collection was conducted through field observations and direct interactions with participants at Sanggar Bimbingan (SB) At-Tanzil Lembah Jaya, Malaysia. The preliminary results indicate that spiritual values (worship practices, etiquette, and moral principles) constitute an essential component of character development. Regular religious practices contribute to emotional stability, showing that faith-based educational environments have significant potential to strengthen family resilience.
Employee Capability and Service Quality Linking Leadership to MSME Resilience in Small Hotels Dasmadi; Sri Hartono; Muhammad Ghalih
Global Review of Tourism and Social Sciences Vol. 2 No. 3 (2026): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i3.518

Abstract

This study examines how entrepreneurial ecosystem and entrepreneurial leadership influence MSME resilience in the small hotel sector in Indonesia. Drawing on dynamic capability theory, the study proposes that resilience is achieved through the sequential mechanisms of dynamic capability and service quality. Data were collected from 262 owners and managers of small accommodation businesses and analyzed using PLS-SEM. The results indicate that both entrepreneurial ecosystem and entrepreneurial leadership significantly enhance dynamic capability, which in turn improves service quality and ultimately strengthens MSME resilience. The findings further reveal that service quality plays a critical role in translating internal capabilities into sustainable outcomes. This study contributes to the literature by offering a process-based explanation of MSME resilience and highlighting the importance of capability development and service delivery in service-oriented industries. Practical implications are provided for MSME development and tourism policy.
The Effects of Transformational Leadership, Service Digitalization, and Human Resource Development on Employee Job Satisfaction at the Madiun Regency Population and Civil Registration Office Adella Nurlita Firdausy; Sri Hartono; Titi Rapini
Golden Ratio of Data in Summary Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v6i3.2327

Abstract

This study analyzed the effects of transformational leadership, service digitalization, and human resource development on employee job satisfaction at the Madiun Regency Population and Civil Registration Office. A quantitative approach was used. Primary data were collected by distributing questionnaires to 43 respondents. The analysis included research instrument testing, classical assumption testing, hypothesis testing, and multiple linear regression analysis. The findings showed that: (1) transformational leadership had a significant effect on job satisfaction, as indicated by a calculated t value of 5.166, which exceeded the critical t value of 1.685, and a significance value of 0.000, which was below 0.05; (2) service digitalization had a significant effect on employee job satisfaction, with a calculated t value of 2.097, which exceeded the critical t value of 1.685, and a significance value of 0.042, which was below 0.05; (3) human resource development had a significant effect on employee job satisfaction, with a calculated t value of 2.744, which exceeded the critical t value of 1.685, and a significance value of 0.009, which was below 0.05; and (4) transformational leadership, service digitalization, and human resource development jointly had a significant effect on employee job satisfaction, as indicated by a calculated F value of 25.335, which exceeded the critical F value of 2.85, and a significance value of 0.000, which was below 0.05.
Pengaruh Budaya Kerja, Beban Kerja dan Kompetensi Terhadap Kinerja Karyawan RSU Muhammadiyah Ponorogo Lilik Dwi Wulandari; Umi Farida; Sri Hartono
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i2.3583

Abstract

AbstrakTujuan dari penelitian ini adalah untuk mengetahui pengaruh terhadap Kinerja Karyawan Rsu Muhammadiyah Ponorogo. Jenis penelitian yang digunakan dalam penelitian ini adalah jenis penelitian kuantitatif dengan metode pengumpulan data yang digunakan adalah penelitian lapangan yaitu observasi/pengamatan dan angket/kuesioner.Dalam penelitian ini adalah Karyawan tetap Non medis RSU Muhammadiyah Ponorogo sebanyak 98 Karyawan.Teknik pengumpulan data dengan menyebarkan kuesioner kepada 98 responden.Metode analisis data dengan menggunakan regresi linier berganda, koefisien determinasi, uji t dan uji F. Hasil dari penelitian ini menunjukan bahwa Budaya Kerja, Beban kerja dan Kompetensi berpengaruh signifikan terhadap Kinerja Karyawan Rsu Muhammadiyah Ponorogo.Kata Kunci: Budaya Kerja, Beban Kerja, Kompetensi, Kinerja Karyawan AbstractThe purpose of this study was to determine the effect on employee performance at Rsu Muhammadiyah Ponorogo. The type of research used in this research is quantitative research with data collection methods used is field research, namely observation and questionnaires. to 98 respondents. The data analysis method used multiple linear regression, coefficient of determination, t test and F test. The results of this study indicate that work culture, workload and competence have a significant effect on employee performance at Rsu Muhammadiyah Ponorogo.Keywords: Work Culture, Workload, Competence, Employee Performance
Pengaruh Promosi, Harga dan Kualitas Pelayanan Terhadap Keputusan Pembelian pada Showroom Mobil Manggala Motor Desa Janti Kecamatan Slahung Kabupaten Ponorogo Adham Rizky Pratama; Edi Santoso; Sri Hartono
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i2.3590

Abstract

AbstrakPenelitian ini menggunakan pendekatan kuantitatif, yaitu data yang dapat dihitung berupa angka-angka. Penelitian dengan metode kuantitatif ini dimaksudkan untuk mengetahui pengaruh Promosi, Harga dan Kualitas Pelayanan terhadap kinerja konsumen pada Showroom Mobil Manggala Motor Desa Janti Kecamatan Slahung Kabupaten Ponorogo. Berdasarkan hasil pembahasan sesuai dengan data yang dikelola dengan model analisis regresi linear berganda disimpulkan bahwa; Berdasarkan hasil uji t variabel independen Pengaruh Promosi, diperoleh nilai t hitung < t table (5,730 < 1,984 ), maka Ho diterima, artinya tidak terdapat pengaruh. Pengaruh Promosi terhadap Keputusan Pembelian. Harga, diperoleh nilai t hitung > t table (10,397 > 1,984 ) maka Ho ditolak, artinya terdapat pengaruh Harga terhadap Keputusan Pembelian. Kualitas Pelayanan, diperoleh nilai t hitung > t table (2,297 > 1,984 ) maka Ho ditolak, artinya terdapat pengaruh Kualitas Pelayanan terhadap Keputusan Pembelian. Berdasarkan hasil uji F variabel dependen Keputusan Pembelian, diperoleh nilai F hitung > F table (151,352 > 2,84) maka Ho ditolak, artinya terdapat pengaruh Promosi, Harga dan Kualitas Pelayanan secara bersama-sama/simultan terhadap Keputusan Pembelian.Kata Kunci: Promosi, Harga, Kualitas Pelayanan, Keputusan Pembelian AbstractThis study uses a quantitative approach, namely data that can be calculated in the form of numbers. Research with quantitative methods is intended to determine the effect of Promotion, Price and Service Quality on consumer performance at the Manggala Motor Car Showroom, Janti Village, Slahung District, Ponorogo Regency. Based on the results of the discussion in accordance with the data managed by the multiple linear regression analysis model, it is concluded that; Based on the results of the t-test of the independent variable Effect of Promotion, obtained the value of t count < t table (5.730 < 1.984), then Ho is accepted, meaning that there is no influence of Promotional Influence on Purchase Decisions. Price, the value of t arithmetic > t table (10.397 > 1.984 ) then Ho is rejected, meaning that there is an effect of price on purchasing decisions. Quality of Service, obtained the value of t arithmetic > t table (2.297 > 1.984 ) then Ho is rejected, meaning that there is an effect of Service Quality on Purchase Decisions. “Based on the results of the F test of the dependent variable of Purchasing Decision, the calculated F value > F table (151.352 > 2.84) then Ho is rejected, meaning that there is an effect of Promotion, Price and Service Quality together/simultaneously on the Purchase Decision.”Keywords : Promotion, Price, Service Quality, Buying Decision
Pengaruh Promosi,Citra Merek Dan Kualitas Produk Terhadap Keputusan Pembelian Pada Toko Kue Pandan Wangi Cakery Aira Tika Maharani; Wijianto; Sri Hartono
Economics and Digital Business Review Vol. 6 No. 2 (2025)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh promosi, citra merek, dan kualitas produk terhadap keputusan pembelian pada Toko Kue Pandan Wangi Cakery. Ketiga variabel tersebut dipandang sebagai elemen penting dalam membentuk preferensi konsumen. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik purposive sampling, terhadap 100 responden yang merupakan konsumen aktif dari toko kue tersebut. Instrumen penelitian berupa kuesioner dengan skala Likert lima poin. Hasil analisis menunjukkan bahwa secara parsial dan simultan promosi, citra merek, dan kualitas produk berpengaruh signifikan terhadap keputusan pembelian. Promosi yang efektif, citra merek yang kuat, dan kualitas produk yang konsisten terbukti mampu meningkatkan keputusan pembelian konsumen. Hasil ini memberikan implikasi penting bagi strategi pemasaran toko kue lokal untuk membangun loyalitas pelanggan dan daya saing usaha. Kata Kunci: Promosi, Citra Merek, Kualitas Produk, Keputusan Pembelian.
The Effect of Gamification in HRIS Applications on Millennial Employee Performance and Engagement Sri Hartono; Haziq Idris
Journal of Multidisciplinary Sustainability Asean Vol. 2 No. 2 (2025)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/ijmsa.v2i2.2243

Abstract

Background. The development of information technology has encouraged organizations to digitize their HR management systems through the Human Resource Information System (HRIS). The millennial generation as the dominant users of this system demand an interactive and meaningful work experience, so the concept of gamification is starting to be applied in HRIS features to improve their participation and performance. Purpose. This study aims to analyze the influence of gamification in HRIS applications on the performance and work engagement of millennial generation employees, as well as examine the role of work involvement as a mediator in these relationships. Method. This study uses a quantitative approach with a correlational design. The sample consisted of 120 millennial employees at tech companies who used HRIS with gamification features. Data were collected through questionnaires and analyzed using multiple regression techniques and mediation tests. Results. The results show that positive perceptions of gamification have a significant effect on employee engagement and performance. Work engagement has been shown to be a partial mediator in the relationship between gamification and work performance. Conclusion. Gamification in HRIS has proven to be an effective strategy to increase the motivation and productivity of millennial employees. An engaging, competitive, and interactive work system makes a positive contribution to a more meaningful work experience.
Co-Authors Abdul Rhosid Adella Nurlita Firdausy Adham Rizky Pratama Adi Santoso Adib Khusnul Rois Afif Sultoni Ahmad Salabi Aira Tika Maharani Alberta Adinata Alip Sugianto Ardiana, Titin Eka Ariyandi Quliyawan Aulia Hapsari Juwita Bahriyah, Euis Nurul Budi Sulistiyo Nugroho Chamidah, Siti Dasmadi DIAN ARLUPI UTAMI Diana Pramudya Wardhani Dina Puspitasari Dwi Warni Wahyuningsih Edi Santoso Eka Sevtyana Faradilla Ersa Mayori Jayanti Fortuna Felix Ardianto* Gessy Augustina Dwi Saputri Gita Damayanti Hadi Sasana Hadi Soemarsono Hadi Sumarsono Hadi Sumarsono Handri Dona Haziq Idris Heri Wijayanto Indah Duwi Agustina Johan Efendi Kadeni Kadeni, Kadeni Lilik Dwi Wulandari Mira marihana Muhammad Ghalih Muhammad Nur Muhibbuddin Muhammad Taufik Raghib Al Fanan Naning Kristiyana Natasya Yoan Salsabilla Noor Ismawati Jaafar Normansyah Nurul Iman Oksana Malynka Partini Partini Qulud Dwitika Kusuma Rabiatul Adawiyah Rendi Kuncoro Rina Sovianti Rizki Listyono Rizki Listyono Putro Rochmat Aldy Purnomo Rudianto Rudianto Satria Sasmita Silfi Qowiyu Dianingtias Sindi Wahyuningrum Siti Munawaroh Sucma Berlian Taufiq Shiqdi Huda Titi Rapini Titis Purwaningrum Umi Farida Vebrian Dwisakti* Wahna Widianingrum Wijianto Wijianto Wijianto Wijianto Yeni Cahyono Yusup Arip