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All Journal JOURNAL OF SCIENCE AND SOCIAL RESEARCH Journal Of Management Science (JMAS) Journal of Management and Business Innovations Al-Kharaj: Journal of Islamic Economic and Business International Journal of Economics Development Research (IJEDR) Enrichment : Journal of Management Jurnal Manajemen Bisnis Eka Prasetya Community Development Journal: Jurnal Pengabdian Masyarakat Indonesian Journal of Islamic Economics and Business JURNAL MITRA PRIMA JRMB (JURNAL RISET MANAJEMEN & BISNIS) Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) International Journal of Applied Finance and Business Studies Sulawesi Tenggara Educational Journal Jurnal Minfo Polgan (JMP) Jurnal Pengabdian Masyarakat Inovasi LEBAH Outline Journal of Management and Accounting International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Jurnal Manajemen Dan Akuntansi Medan Jurnal Ilmiah Multidisiplin Indonesia IIJSE PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC) Jurnal Pengabdian Masyarakat Eka Prasetya Menulis: Jurnal Penelitian Nusantara Outline Journal of Economic Studies Outline Journal of Community Development International Journal for Advanced Research Jurnal Pemberdayaan Kepada Masyarakat
Dedy Lazuardi
Sekolah Tinggi Ilmu Ekonomi Eka Prasetya
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The Influence of Marketing Mix on Buying Decisions at Dunia Dolls Stores Medan Dedy Lazuardi; Ihdina Gustina
Outline Journal of Management and Accounting Vol. 2 No. 1 (2023): June
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojma.v2i1.128

Abstract

This study aims to determine the effect of products on purchasing decisions in the world of dolls, determine the effect of prices on purchasing decisions in the world of dolls, and determine the effect of products and prices on purchasing decisions in dolls world The research population that will be used in the study are all consumers who made purchases at the company during the 2020 period as many as 716 consumers. By using the Slovin formula with an error rate of 10%, the number of samples obtained is 88 respondents. The results showed that the product and price partially had a positive and significant effect on the consumer purchasing decisions of the Doll World. The results showed that the product and price simultaneously had a positive and significant effect on the consumer purchasing decisions of the Doll World. The results of this study are supported by the value of R square (R2), which means that product and price have an influence on purchasing decisions. While the rest is influenced by other factors that come from outside this research model such as location, product design, price discount, service, loyalty, satisfaction, service and other variables.
Analysis of Service Quality and Customer Satisfaction on Customer Loyalty Ihdina Gustina; Dedy Lazuardi; Zulkarnain Siregar
Outline Journal of Management and Accounting Vol. 2 No. 1 (2023): June
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojma.v2i1.129

Abstract

This study aims to determine the effect of Service Quality on Customer Loyalty at Jhon Electro, to determine the effect of Customer Satisfaction on Customer Loyalty at Jhon Electro, to determine the effect of Service Quality and Customer Satisfaction on Customer Loyalty at Jhon Electro. The research population that will be used in the study are all customers who made purchases at the company during the 2020 period as many as 173 customers. By using the Slovin formula with an error rate of 5%, the total sample size is 121 respondents. The results showed that Service Quality and Customer Satisfaction partially had a positive and significant effect on Jhon Electro's customer loyalty. The results showed that Service Quality and Customer Satisfaction simultaneously had a positive and significant effect on Jhon Electro's customer loyalty. The results of this study are supported by the value of R square (R2) which means that Service Quality and Customer Satisfaction have an influence on Customer Loyalty. While the rest is influenced by other factors that come from outside this research model such as price discounts, advertising, customer behavior, price, location and other variables.
The Analysis of The Influence of Digital Marketing and Product Diversity on The Success of E-Commerce Business Lazuardi, Dedy; Rinaldi, Muammar; Shinta, Shinta
Outline Journal of Management and Accounting Vol. 2 No. 2 (2023): December
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojma.v2i2.132

Abstract

This research examines the factors influencing the success of e-commerce, focusing on Digital Marketing and Product Diversity as independent variables. The study takes place at RADATIME, an e-commerce store in Medan that specializes in selling watches. Digital Marketing and Product Diversity were chosen due to their significant impact on Business Success, which is measured through indicators such as Competitiveness, Business Competence, and Business Ethics. A quantitative method was employed, involving the distribution of questionnaires to 96 RADATIME customers randomly selected from a total of 2,371 customers in 2022 (with a 10% margin of error). The analysis reveals that Business Success = 2.250 + 0.506 Digital Marketing + 0.587 Product Diversity + e, indicating a positive and significant influence from both variables. The t-test results for Digital Marketing (t-value = 6.433, significance level = 0.000) and Product Diversity (t-value = 5.003, significance level = 0.000) support this finding. Additionally, the F-test indicates a significant simultaneous effect of both variables (F-value = 126.747, significance level = 0.000). The coefficient of determination (R2 = 0.732 or 73.2%) demonstrates that 73.2% of Business Success can be explained by Digital Marketing and Product Diversity, while the remaining 26.8% is attributed to unexplored variables. Future research should consider incorporating or replacing independent variables with greater influence.
The Effect of Price and Location on Successful Business Sale Warung Nasi Soto Tebo (Tetap Tambo) in Brayan, Medan Chandra, Stanley; Dedy Lazuardi
Outline Journal of Management and Accounting Vol. 2 No. 2 (2023): December
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojma.v2i2.133

Abstract

This study aims to determine the effect of Price and Location either partially or simultaneously on Successful Business sale Warung Nasi Soto Tebo (Tetap Tambo) in Brayan, Medan. This research uses descriptive and quantitative methods. The population in the research were all consumer on 2022 with unknown total. A total sample was 120 consumers with a tolerable error rate of 5%. The sampling technique with nonprobability sampling. Data were analyzed using the multiple linear regression analysis method which resulted in the Equation of Successful Business = 22,992 - 0,199 + 0,714 + e. The results showed that the Price partially had a negative and significant effect on the successful business sale Warung Nasi Soto Tebo, with a tcount > ttable, which was 3.207 > 1.9804 and with a significant level of 0.002 < 0.05. Location partially have positive and significant effect on the successful business sale Warung Nasi Soto Tebo, with tcount > ttable, namely 8.510 > 1.9804 and with a significant level of 0.000 < 0.05. Based on the results of simultaneous hypothesis testing, it is known that the results of the -F test show that the Price and Location variables simultaneously affect the Successful Business, with Fcount > Ftable, namely 64.403 > 3.07 and with a significant value of 0.000 < 0.05. The amount of R Square is 0.524 or 52.4%, which means that the Price and Location affect the successful Business by 52.4% and the remaining 47.6% is influenced by other factors not examined in this study.    
Analysis of Efforts to Increase Customer Loyalty in Improving Brand Trust, Marketing Communication Strategies and Product Diversity Dedy Lazuardi
Jurnal Manajemen Bisnis Eka Prasetya Vol 7 No 2 (2021): Edisi September
Publisher : LPPM STIE EKA PRASETYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47663/jmbep.v7i2.198

Abstract

This study aims to determine the effect of Brand Trust, Marketing Communication Strategies and Product Diversity on Customer Loyalty at PT. Jaya Abadi Chandra Kartika Medan. The population in this study are customers of PT. Jaya Abadi Chandra Kartika Medan totaling 137 respondents. The technique of determining the number of samples used in this study is Slovin formula and totaling 102 respondents. The results of the research analysis show that Brand Trust, Marketing Communication Strategies and Product Diversity partially have a positive and significant effect on Customer Loyalty at PT. Jaya Abadi Chandra Kartika Medan. The results showed that Brand Trust, Marketing Communication Strategies and Product Diversity simultaneously have a positive and significant effect on Customer Loyalty at PT. Jaya Abadi Chandra Kartika Medan. The results of this study are supported by the value of R square (R2) which means Brand Trust, Marketing Communication Strategies and Product Diversity have an effect on Customer Loyalty at PT. Jaya Abadi Chandra Kartika Medan. While the remaining is effected by other factors originating from outside this research model such as brand image, promotion, and location.
Faktor-faktor yang Mempengaruhi Keputusan Pembelian pada Café Kokoro Ihdina Gustina; Dedy Lazuardi; Putri Wahyuni; Muammar Rinaldi
Jurnal Manajemen Dan Akuntansi Medan Vol. 7 No. 1 (2025): Jurnal Manajemen dan Akuntansi Medan
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jumansi.v7i1.5233

Abstract

Latar belakang: Cafe telah menjadi pusat pertemuan sosial dan telah menjadi integral dari budaya perkotaan modern di seluruh dunia. Dalam persaingan yang semakin ketat di industri ini, penting bagi pemilik bisnis cafe untuk menciptakan pengalaman yang memuaskan bagi pelanggan mereka. Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh dari Desain Eksterior dan Cita Rasa Terhadap Keputusan Pembelian Pada Cafe Kokoro. Metode penelitian: Metodologi penelitian yang digunakan adalah metode deskriptif kuantitatif, unit analisis dalam penelitian ini adalah Cafe Kokoro. Teknik penentuan jumlah sampel yang digunakan dalam penelitian ini menggunakan rumus Slovin dan berjumlah 150 responden. Metode penelitian yang digunakan yakni dengan teknik pengumpulan data melalui penelitian kepustakaan dan penelitian lapangan yang dilakukan secara sistematik berdasarkan tujuan penelitian. Metode analisis yang digunakan untuk memecahkan permasalahan dan membuktikan hipotesis adalah dengan analisis deskriptif, analisis regresi. Analisis ini mencakup validitas dan reliabilitas, uji asumsi klasik, analisis regresi berganda, pengujian hipotesis melalui uji t dan F, dan uji koefisien determinasi (R2). Hasil penelitian: Hasil dari uji t menunjukkan bahwa variabel Desain Eksterior 16,076 > ttabel 1,655 dan variabel Cita Rasa tidak berpengaruh dan signifikan terhadap Keputusan Pembelian Pada Cafe Kokoro dimana thitung 2,644 > ttabel 1,655. Hasil dari uji F menunjukkan bahwa Fhitung 156,293 > Ftabel 2,34 yang berarti variabel bebas yaitu Desain Eksterior dan Cita Rasa secara serempak berpengaruh terhadap variabel terikat yaitu Keputusan Pembelian pada Cafe Kokoro. Hasil uji koefisien determinasi (R2) menunjukkan bahwa 68% variabel Keputusan Pembelian pada Cafe Kokoro dipengaruhi oleh variabel Desain Eksterior dan Cita Rasa, sedangkan sisanya sebesar 32% dijelaskan oleh pengaruh faktor lain Kesimpulan: Cafe Kokoro diharapkan dapat mempertahankan ruang eksterior yang luas agar pelanggan dapat bergerak leluasa demi kenyamanan pelanggan seperti mengatur jarak antar meja serta menggunakan furnitur berbahan alami untuk mendukung konsep Jepang sehingga pelanggan tetap memilih cafe Kokoro sebagai tempat pilihan utama berkumpul
Analisis Determinasi Keberhasilan Usaha Pada Multiguna Forklift Dedy Lazuardi; Muammar Rinaldi; Ihdina Gustina; Putri Wahyuni
Jurnal Manajemen Dan Akuntansi Medan Vol. 7 No. 1 (2025): Jurnal Manajemen dan Akuntansi Medan
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jumansi.v7i1.5240

Abstract

Latar belakang: Manusia sebagai makhluk hidup ekonomi memiliki naluri dalam memenuhi kebutuhannya untuk bertahan hidup dan selalu berambisi sehingga mendorong semakin berkembangnya pula ilmu pengetahuan dan teknologi sebagai alat atau media untuk memenuhi kebutuhan hidupnya. Penelitian ini bertujuan untuk mengetahui pengaruh Motivasi Berwirausaha terhadap Keberhasilan Usaha pada Forklift Serbaguna, mengetahui pengaruh Pengetahuan Berwirausaha terhadap Keberhasilan Usaha pada Forklift Serbaguna, mengetahui pengaruh Motivasi Berwirausaha dan Pengetahuan Berwirausaha terhadap Keberhasilan Usaha pada Forklift Serbaguna. Metode penelitian: Metodologi penelitian yang digunakan adalah metode deskriptif kuantitatif. Jenis data yang digunakan dalam penelitian ini adalah data kuantitatif yaitu data yang diperoleh dalam bentuk angka atau bilangan. Sumber data berupa data primer dan data sekunder. Data primer diperoleh dari hasil penyebaran kuesioner kepada responden, data sekunder diperoleh dari data dan kepustakaan yang berkaitan dengan masalah yang dibahas. Dalam penelitian ini yang menjadi populasi adalah pelaku usaha forklift pada Forklift Serbaguna sebanyak 30 responden. Dengan menggunakan sampel jenuh maka jumlah sampel yang diperoleh sebanyak 30 responden. Data dianalisis dengan menggunakan metode analisis regresi linier berganda. Hasil penelitian: Hasil penelitian menunjukkan bahwa Motivasi Berwirausaha dan Pengetahuan Berwirausaha memiliki pengaruh positif dan signifikan terhadap Keberhasilan Bisnis pada Forklift Serbaguna. Kesimpulan: Sebagai kesimpulan, kebijakan moneter memainkan peran penting dalam menentukan suku bunga dan menjaga stabilitas ekonomi. Bank sentral perlu mempertimbangkan kondisi ekonomi yang lebih luas dan mengadopsi pendekatan yang fleksibel dan responsif terhadap perubahan ekonomi domestik dan global.
The Effect of Consumer Satisfaction and Service Quality on Consumer Loyalty at CV. Maju Jaya: Pengaruh Kepuasan Konsumen Dan Kualitas Pelayanan Terhadap Loyalitas Konsumen Pada CV. Maju Jaya Selen Anggereyani; Dedy Lazuardi; Muammar Rinaldi; Ihdina Gustina
Outline Journal of Management and Accounting Vol. 3 No. 2 (2024): Edisi December
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojma.v3i2.154

Abstract

This study aims to determine Customer Satisfaction and Service Quality on Consumer Loyalty at CV. Maju Jaya. The research population that will be used in this research is all customers who made purchases at the company during the 2021 period, totaling 173 customers. By using the Slovin formula with an error rate of 5%, a total sample of 121 respondents was obtained. The results of partial hypothesis testing show consumer satisfaction has a significant effect on consumer loyalty. The results of partial hypothesis testing show service quality has a significant effect on consumer loyalty. The results of simultaneous hypothesis testing show that Consumer Satisfaction, Service Quality has a effect on consumer loyalty. The result of the coefficient of determination shows that 56% which means that the Consumer Loyalty variable can be explained by the Consumer Satisfaction and Service Quality variables. The conclusions from the results of this study indicate that partially Customer Satisfaction has a significant effect on Consumer Loyalty. Service Quality has a significant effect on Consumer Loyalty. Simultaneously, Customer Satisfaction and Service Quality have a significant effect on Consumer Loyalty.
Peningkatan Akses Layanan Dasar Untuk Mengurangi Kemiskinan: Pendekatan Berbasis Pemberdayaan Masyarakat Di Kota Medan Lazuardi, Dedy; Gustina, Ihdina; Wahyuni, Putri; Rinaldi, Muammar
Lebah Vol. 18 No. 2 (2025): Maret: Pengabdian
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/lebah.v18i2.262

Abstract

Kegiatan ini mengkaji kondisi ekonomi masyarakat dan akses terhadap layanan dasar sebagai indikator kesejahteraan suatu negara. Dengan berfokus pada studi kasus tertentu, penelitian ini mengungkap hubungan antara kemiskinan dan akses terhadap layanan kesehatan dan pendidikan. Kemiskinan, yang diukur melalui pengeluaran per kapita, dikaitkan dengan kesulitan mengakses layanan kesehatan, yang berdampak pada tingkat kesehatan masyarakat. Keterbatasan ekonomi juga menjadi hambatan dalam mengakses pendidikan yang layak, sehingga menciptakan lingkaran setan kemiskinan. Penelitian ini menggunakan pendekatan kualitatif dengan melibatkan 20 keluarga sebagai subjek penelitian. Analisis data dilakukan dengan menggunakan teknik statistik deskriptif, menunjukkan distribusi pendapatan dan klasifikasi kemiskinan berdasarkan garis BPS. Wawancara menyoroti tantangan dalam mencari pekerjaan, kenaikan harga komoditas pokok, dan kesenjangan antarkelompok ekonomi. Hambatan akses terhadap layanan kesehatan juga terungkap, terutama bagi mereka yang tidak memiliki BPJS. Artikel ini memberikan wawasan penting tentang kondisi ekonomi dan akses terhadap layanan dasar di masyarakat yang perlu dipertimbangkan dalam perencanaan kebijakan untuk meningkatkan kesejahteraan
Edukasi Kesejahteraan Masyarakat Berbasis Pendapatan, Kesehatan, dan Pendidikan: Studi Kasus di Daerah Pancing Kota Medan Gustina, Ihdina; Wahyuni, Putri; Lazuardi, Dedy
Lebah Vol. 18 No. 2 (2025): Maret: Pengabdian
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/lebah.v18i2.263

Abstract

Pengabdian ini bertujuan untuk menganalisis tingkat kesejahteraan masyarakat di wilayah Pancing kota Medan dengan fokus pada aspek pendapatan masyarakat, kesehatan dan pendidikan yang diperoleh warga. Pendekatan pengabdian yang dilakukan adalah pendekatan kualitatif dimana sumber data diperoleh dari wawancara dengan warga secara langsung sehingga data lebih mudah dipahami. Hasil pengabdian menunjukkan bahwa tingkat pendapatan rata-rata di wilayah Pancing cenderung rendah yang berdampak pada akses masyarakat terhadap pelayanan kesehatan dan pendidikan. Masyarakat juga menghadapi tantangan dalam aksesibilitas dan mutu pendidikan dikarenakan mahalnya biaya pendidikan. Pengabdian ini memberikan rekomendasi untuk meningkatkan program pemberdayaan ekonomi masyarakat, aksesibilitas pelayanan kesehatan, dan peningkatan mutu pendidikan guna meningkatkan kesejahteraan masyarakat di wilayah Pancing Kota Medan
Co-Authors Ade Gunawan Adek apriyandi Amril Amril Angelica Natalia Waruwu Angeline Hartono Angga, Wellice Azrina Amalia Bambang Sutejo Brilian Moktar Cathereen Chandra, Stanley Chen, Michael Deby Intan Dewini Gultom Dian Setyorini Elisabeth Nainggolan Feberiyus Waruwu Hommy Dorthy Ellyany Sinaga Idina Gustina Ihdina Gustina Irma Herliza Rizki Isra Rafika Sihombing Januarty , Widalicin Jefry Holy Jenni Ria Zai Jenniefer Killiam Junaedi Caga Lidyia Mashitah Binti Duralim Michael Gho Muammar Rinaldi Muhammad Ras Muis Norhaslina BT Asri Nur Ahmadi Bi Rahmani Nur Fadzillah Binti Jaafar Nuri Aslami Petrus Loo Pretty Elfrida Sirait Pretty Elfrida Sirait PUTRI WAHYUNI Putri Wahyuni Putri Wahyuni Ryu Selen Anggereyani Shinta Shinta Sinaga, Hommy Dorthy Ellyany Siregar, Zulkarnain Siti Mujiatun Situmorang, Irvan Rolyesh Sri Rezeki Sri Rezeki Sridewi, Nurmala Stevani Willia Sugesti, Edwin Tina Muhardika Handayani Vina Vina Vina Wangsa, Fendy Widalicin Januarty Widalicin Januarty Zai, Jenni Ria Zhensen