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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Teknika PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal Ilmu Komputer dan Agri-Informatika Jurnal Informatika Proceeding International Conference on Information Technology and Business Proceedings Konferensi Nasional Sistem dan Informatika (KNS&I) International conference on Information Technology and Business (ICITB) Jurnal SIMADA (Sistem Informasi dan Manajemen Basis Data) Proceeding of the Electrical Engineering Computer Science and Informatics International Journal of Artificial Intelligence Research INTEGER: Journal of Information Technology Faktor Exacta JMM (Jurnal Masyarakat Mandiri) Jurnal Teknoinfo JUTIM (Jurnal Teknik Informatika Musirawas) Jurnal Informasi dan Komputer Jurnal Teknik Elektro dan Komputasi (ELKOM) Jurnal Infortech Jurnal Generic Journal of Applied Data Sciences Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Bioscientist : Jurnal Ilmiah Biologi Jurnal Pengabdian kepada Masyarakat Journal of Research in Social Science and Humanities International Journal of Advanced Science and Computer Applications TECHSI - Jurnal Teknik Informatika Jurnal INFOTEL Journal of Digital Literacy and Volunteering Journal of Digital Literacy and Volunteering
M Said Hasibuan
Institute Informatika Dan Bisnis Darmajaya
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Journal : JMM (Jurnal Masyarakat Mandiri)

 1 
PENERAPAN TOTAL QUALITY MANAJEMENT (TQM) DAN TEKNOLOGI INFORMASI PADA UKM UNTUK MENINGKATKAN DAYA SAING Rz Abdul Aziz; Firmansyah Firmansyah; Delli Maria; MS Hasibuan; Anggalia Wibasuri
JMM (Jurnal Masyarakat Mandiri) Vol 6, No 2 (2022): April
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (365.108 KB) | DOI: 10.31764/jmm.v6i2.6910

Abstract

Abstrak: Pengabdian masyarakat yang dilakukan di Bandar Lampung dan Lampung Selatan Darmajaya oleh Dosen Darmajaya bertujuan untuk meningkatkan daya saing melalau peningkatan pengetahuan serta keterampilan terkait digital marketing, total quality management dan laporan keuangan. Target dari pengabdian yaitu untuk meningkatkan penjualan melalui website, meningkatkan mutu produk agar mampu bersaing dan meningkatkan kemampuan pembukuan. Kegiatan ini dihadiri UMKM dari Serikat Saudagar Nasional (SSN) yang berasal dari kota bandar lampung 45 orang, dan UMKM dari desa jati lampung selatan 15 orang. Metode pengabdian ini dibagi menjadi tiga bagian yaitu pertama Presentasi paparan terkait motivasi, kedua keterampilan memasukkan produk ke web dan ketiga membangun instrument peningkatan mutu. Kegiatan ini berlangsung dari tanggal 18-20 Desember 2021. Hasil Pengabdian masyarakat yang dilakukan menunjukkan ada tambahan pengetahuan dan ketrampilan melalui teori dan praktek UMKM terkait digital marketing menjadi 85%, Total Quality Management 80%, dan HPP menjadi 83%. Hasil realisasi pengetahun terlihat pada meningkatnya pemasaran produk yang dilakukan dengan menggunakan website jatiindahstore.com dan lampungberdaya.ac.id.Abstract: The community service carried out in Bandar Lampung and South Lampung Darmajaya by Darmajaya lecturers aims to increase competitiveness through increasing knowledge and skills related to digital marketing, total quality management and financial reports. The target of the service is to increase sales through the website, improve product quality to be able to compete and improve bookkeeping skills. This activity was attended by 45 people from the National Merchant Union (SSN) from the Bandar Lampung city, and 15 SMEs from the Jati Lampung village in the south. This service method is divided into three parts: firstly, presentation of exposure related to motivation, secondly skills in entering products on the web and thirdly building quality improvement instruments. This activity took place from 18-20 December 2021. The results of community service carried out showed that there was additional knowledge and skills through MSME theory and practice related to digital marketing to 85%, Total Quality Management 80%, and HPP to 83%. The results of the realization of knowledge can be seen in the increase in product marketing carried out using the Jatiindahstore.com and Lampungberdaya.ac.id websites.
Co-Authors - Nurfiana A Adven Tonny A Feriyanto Abdi Darmawan Abror , Muhamad Achmad Aldi Sakoni Adam Japal Adi Wijaya Admi Syarif Afdal Wahyu Prayuda Agus, Isnandar Ali Nasution Andry Ferianto anggalia wibasuri Anuar Sanusi Anuar Sanusi Arbi Gunawan ARDIANSYAH ARDIANSYAH Ari Rohmawati Arie Setya Putra Arman Suryadi Karim, Arman Suryadi Aziz, RZ. Abdul Bagus Yuda Pratama Baruna Wisnu Wardana Baskoro Baskoro Dani Apriansyah Danil, Sapni Delli Maria Denny Prastiawan Destiawan Destiawan Dewi, Deshinta Arrova Dian Saputra Dika Tondo W Diki Andita Kusuma Doni Andrianto Dworo, Dworo Effendi, M. Junius Eko Budi Wicaksono Eko Zulkaryanto Elis Malana Fauziah Zahra Ramadhani Febriana, Annisa Arsya Fely Dany Prasetya Fernando, Rhino Firmansyah Firmansyah Firmansyah Firmansyah Firmansyah Fitria Fransiska, Devi Guntur Tiara Wahyu Hidayah handoyo widi nugroho Hardiansyah, Deni Henderi . Hendri Purnomo Herawadi S, Novi Hermansyah, Idi Herwanto, Riko Ismail, Abdul Azim Bin Isnaini Bastari Iwan Tri Bowo Khristina Henny R Kumala, Dian Agustin Arta Kurnia Muludi Kurniawan Kurniawan, Tri Basuki Laila, Siti Nur M. Arif Prayoga M. Arif Rifai M. Royan Fauzi Mahfut Maizary, Ary Marzuki Marzuki Melda Agarina Melda Agharina Muhammad Fahmi Hafidz Mukhas Munif Ahsani Munaa Munaa Munaa, Munaa Nathan Nurdadyansyah Nathan, Yogeswaran Netty Sefriyanti Nosiel Nosiel Novi Herawadi Sudibyo Novi Herawadi Sudibyo, Novi Herawadi Novita Sari Nurdiyanto, Heri Nurpambudi, Ramadhan Nuryana, Sapta Adi Onno W Purbo Periasamy, Jeyarani Pratama, Bagus Yuda Pratama, Tomy Adi Prayoga, M. Arif Prayuda, Afdal Wahyu Prilian Ayu Winarni Purbo, Onno W R Rizal Isnanto R, Khristina Henny Rahmadi, Lendy Rahmalia Syahputri Rahmalia Syahputri Ramadhani, Fauziah Zahra Rangga Firdaus Ratih Pratiwi Ratna Nurhaya Renita Dwi Astuti Ridho Kurniawan RIDHO KURNIAWAN, RIDHO Rizky Yulizar Rahman Romadhoni, Nuzul Rahmat Rosandi, Triowali Ruki Rizal Sakoni, Achmad Aldi Sapni Danil Savitri, Ratna Selfiyana, Reva Setiyono . Sigit Andriyanto Singagerda, Faurani Santi Singh, Harprith Kaur Rajinder Siti Khodijah Situmorang, Klaudia SB SRI RAHAYU Sri Ratna Sulistiyanti Suci Mutiara Sutedi Sutedi Suwandi Tetra Praja Utama Triloka, Joko Wahyu Bintono Wasilah Wibaselppa, Anggawidia Winda Rika Lestari Y Verawati Y. Suhendro Yeh, Ming-Lang Yogi Maulana Yoni Hisbullah Yudha, Efrian Prama Yusuf, Suhendro Zainal A. Hasibuan Zakaria, Mohd Zaki