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All Journal JAM : Jurnal Aplikasi Manajemen JURNAL SOSIAL HUMANIORA (JSH) Jurnal Manajemen Kesehatan Indonesia Syntax Literate: Jurnal Ilmiah Indonesia Management and Economics Journal (MEC-J) MATAPPA: Jurnal Pengabdian Kepada Masyarakat Alignment: Journal of Administration and Educational Management Sukma: Jurnal Pendidikan JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jurnal Manajemen Creative Research Management Journal Enrichment : Journal of Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Environmental, Sustainability, and Social Science Daengku: Journal of Humanities and Social Sciences Innovation Milestone: Journal of Strategic Management Feedforward: Journal of Human Resource Jurnal Ekonomi Jurnal Info Sains : Informatika dan Sains Transekonomika : Akuntansi, Bisnis dan Keuangan Indonesian Marketing Journal Proceeding National Conference Business, Management, and Accounting (NCBMA) International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Eduvest - Journal of Universal Studies Journal of Economics and Management Scienties Proceeding of International Conference on Entrepreneurship (IConEnt) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Penelitian Pendidikan Indonesia Sukma: Jurnal Pendidikan Jurnal Widya Medika
Yohana F. Cahya Palupi Meilani
Business School, Fakultas Ekonomi Dan Bisnis, Universitas Pelita Harapan, Tangerang
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Analysis of Factors Affecting Job Satisfaction and Impact to Burnout on Hopsitalization Nurses in General Hospital Trisha Alya Rahmi; Yohana Cahya Palupi Meilani
Jurnal Ilmiah Sumber Daya Manusia Vol 6 No 3 (2023): MEI: JENIUS (JURNAL ILMIAH MANAJEMEN SUMBER DAYA MANUSIA)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v6i3.29511

Abstract

Burnout is a pathological syndrome in which a maladaptive emotion develops in response to prolonged work stress. One of the causes of burnout is low job satisfaction, so it can affect various aspects of work. Job related factors are usually considered acceptable for interventions or strategies to increase satisfaction. Factors from job related itself are working conditions, work autonomy, and work family conflict. Purpose: to determine the factors that influence job satisfaction on nurses at a government hospital in Pemalang Regency. Design: From the total of 160 respondents, there were 30 male respondents and 130 female respondents. The majority group of respondents was in the range of 31 - 40 years old. In terms of education, 48.8% with D3 Nursing education. 94.4% of respondents are married. On average, respondents have worked for > 5 years (85%) and 91.9% of respondents have working hours of 41 – 59 hours/week. The results show that job satisfaction is proven to have negative effects on burnout. Result: The result model (empirical model) of this study is known to have substantial small predictive accuracy (R2) and medium predictive relevance (Q2) on burnout as the predicted dependent variable. Conclusion: Therefore, it can be concluded that the antecedents of job satisfaction in this research model can adequately predict job satisfaction variables. Thus, this research model can be suggested to be replicated and tested further in other nurse populations at other hospitals that are potential for future research.
Analisis Pengaruh Administrative Process, Tangibles, Doctor Service, Nurse Services, Hospital Reputation Terhadap Patient Satisfaction Dari Kru Kapal Pesiar X Yang Mendapat Pengobatan di RS Y Steven Widjaja; Yohana F. Cahya Palupi Meilani
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (427.837 KB) | DOI: 10.36418/syntax-literate.v7i10.12889

Abstract

Pelayaran merupakan gabungan dari layanan pariwisata serta transportasi maritim sehingga memungkinkan untuk memfasilitasi penumpang dalam kegiatan rekreasi maupun untuk rencana perjalanan dengan setidaknya menginap satu malam di dalam kapal pesiar. Indonesia sendiri sebagai negara kepulauan menyumbangkan banyak rakyatnya untuk bekerja sebagai awak kapal baik kapal nasional maupun asing. Indonesia menempati posisi 3 sebagai pemasok awak kapal terbanyak di dunia. Jumlah awak kapal Indonesia ini akan mempengaruhi kebutuhan perusahaan kapal pesiar dalam menyediakan layanan kesehatan bagi para anggotanya. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh administrative process, tangibles, doctor services, nurse services, hospital reputation terhadap patient satisfaction dari kru kapal pesiar X yang menerima pengobatan di RS Y. Penelitian ini menggunakan metode cross-sectional untuk mendapatkan data kuantitatif dari kuesioner online. Kuesioner dimodifikasi berdasarkan pertanyaan yang sudah ada dari literatur sebelumnya. Data dikumpulkan secara purposive dari sekelompok 160 kru kapal pesiar X yang mendapat pengobatan di RS Y dalam kurun waktu kurang dari 6 bulan dengan menggunakan teknik pengambilan sampel non-probabilitas. Perangkat lunak PLS-SEM kemudian digunakan untuk menganalisisnya. Hasil penelitian ini menunjukkan adanya pengaruh positif antara administrative process, tangibles, hospital reputation terhadap patient satisfaction. Terdapat pula hasil tidak adanya pengaruh antara doctor care dan nurse care terhadap patient satisfaction dari kru kapal pesiar X yang menerima pengobatan di RS Y. Hasil penelitian ini akan membantu manajerial rumah sakit dalam menentukan hal apa saja yang perlu diperhatikan dalam mendapatkan kepuasan pasien. Terdapat beberapa keterbatasan pada penelitian ini, diikuti dengan rekomendasi untuk penelitian selanjutnya.
DIGITAL TRANSFORMATIONAL LEADERSHIP OF WILLIAM TANUWIJAYA (FOUNDER OF TOKOPEDIA) Ardi Ardi; Yohana F. Cahya Palupi Meilani; Veronica Sinaga
Milestone: Journal of Strategic Management Vol. 3 No. 2 September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ms.v3i2.6979

Abstract

Technology and the internet are helping to create new ideas and opportunities by digitizing customers, businesses, products, services, and processes. Businesses can influence every digital area, including consumers, employees, partners, business processes, and a global network of companies and objects. These circumstances result in fundamental adjustments in social behavior and associated repercussions. Organizations require digital transformational leadership to adapt to innovation, creativity, and change capacity. This research aims to explain the idea of digital transformational leadership as a trait of future CEOs of digital businesses. Evidence from the literature suggests that digital transformational leaders enhance organizational innovativeness and performance in many successful businesses. The founder of the Indonesian technology company Tokopedia, William Tanuwijaya, is analyzed using descriptive and phenomenological methodologies for his digital transformational leadership style. As a preliminary study, the research discusses how William's digital transformational leadership philosophy and tactics helped Indonesian market startup Tokopedia prosper.
THE EFFECT OF QUALITY OF WORK LIFE AND JOB SATISFACTION ON PERFORMANCE MEDIATED KNOWLEDGE SHARING BY MSMEs EMPLOYEES Sri Anggreani Magdalena Sitohang; Yohana Cahya Palupi Meilani
Feedforward: Journal of Human Resource Vol 3, No 2: September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v3i2.7425

Abstract

This study aims to examine the effect of quality of work life and job satisfaction on employee performance mediated by knowledge sharing. The reason for doing this research is based on the existence of gap research which is strengthened by the results of an observational study which states the low performance of employees working in SME’s coffee shop in Depok. This study used 144 respondents to the actual study. Data were collected through a questionnaire using a Likert scale of 1–5. The data was obtained using a simple random sampling technique, where the data were taken at random without considering certain criteria. Data processing in this study uses the SmartPLS application, where the results show that the quality of work life significantly affect employee performance, job satisfaction significantly affects employee performance and knowledge sharing significantly affects employee performance. Knowledge sharing is able to mediate the effect of quality of work life and job satisfaction on employee performance.Bahasa Indonesia Abstrak: Penelitian ini bertujuan untuk meneliti terkait pengaruh quality of work life dan kepuasan kerja terhadap kinerja karyawan yang dimediasi oleh knowledge sharing. Alasan dilakukannya penelitian ini didasari atas adanya riset gap yang diperkuat dengan hasil studi observasi yang menyatakan rendahnya kinerja karyawan yang bekerja di UMKM coffee shop di Depok. Penelitian ini menggunakan 144 responden untuk studi aktual. Data dikumpulkan melalui kuesioner menggunakan skala likert 1–5. Data diperoleh menggunakan teknik simple random sampling, di mana data diambil secara acak tanpa mempertimbangkan kriteria-kriteria tertentu. Pengolahan data pada penelitian ini menggunakan aplikasi SmartPLS, di mana hasil menunjukkan bahwa quality of work life berpengaruh secara signifikan terhadap kinerja karyawan, kepuasan kerja berpengaruh secara signifikan terhadap kinerja karyawan dan knowledge sharing berpengaruh secara signifikan terhadap kinerja karyawan. Knowledge sharing mampu memediasi pengaruh quality of work life dan kepuasan kerja terhadap kinerja karyawan.
TEAMWORK AND CAREER DEVELOPMENT WORK INVOLVEMENT WITH SELF DEVELOPMENT AS MEDIATING VARIABLE AT ABC COMPANY Yohana Cahya Palupi Meilani; Oki Hermawati
Feedforward: Journal of Human Resource Vol 3, No 2: September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v3i2.7429

Abstract

This research was conducted with the aim to determine the effect of Teamwork and Career Development on Self-Development and Employee Work Involvement of PT ABC employees. This research is a quantitative research with descriptive method. Sampling used a non-probability sampling technique, namely purposive sampling, where the respondents used were 135 permanent employees of PT ABC who worked in the Jakarta and Tangerang areas who had worked for more than 1 year. The data collection technique used a research instrument in the form of a questionnaire with a Likert scale of 1–5. The analysis technique is Structural Equation Model (SEM) using SmartPLS 3 software. Based on the results of the data analysis conducted, it can be concluded that teamwork has a positive and significant effect on employee self-development (H1), career development has a positive impact on employee self-development (H2), teamwork has a negative effect on employee job involvement (H3), career development has a positive effect on employee job involvement (H4), self-development has a positive effect on employee job involvement (H5), self-development is able to mediate the effect of teamwork on employee job involvement (H6), and self-development is able to mediate the effect of career development on employee job involvement (H7).Bahasa Indonesia Abstrak: Penelitian bertujuan untuk mengetahui pengaruh kerjasama tim dan pengembangan karier terhadap pengembangan diri dan keterlibatan kerja karyawan Perusahaan ABC. Penelitian ini merupakan penelitian kuantitatif dengan metode deskriptif. Pengambilan sampel menggunakan teknik nonprobability sampling yaitu dengan purposive sampling, di mana responden yang digunakan merupakan 135 karyawan tetap PT ABC yang berlokasi kerja di wilayah Jakarta dan Tangerang dengan masa kerja lebih dari satu tahun. Teknik  pengumpulan data menggunakan instrumen penelitian berupa kuesioner dengan skala Likert 1–5. Teknik analisis yaitu Structural Equation Model (SEM) dengan menggunakan software SmartPLS 3. Hasil penelitian ini menunjukkan bahwa kerjasama tim berpengaruh positif terhadap pengembangan diri karyawan (H1), pengembangan karier berpengaruh positif terhadap pengembangan diri karyawan (H2), kerja sama tim berpengaruh negatif terhadap keterlibatan kerja karyawan (H3), pengembangan karier berpengaruh positif keterlibatan kerja karyawan (H4), pengembangan diri berpengaruh positif terhadap keterlibatan kerja karyawan (H5), pengembangan diri mampu memediasi pengaruh kerja sama tim karier terhadap keterlibatan kerja karyawan (H6), dan pengembangan diri mampu memediasi pengaruh pengembangan karier terhadap keterlibatan kerja karyawan (H7).
The Influence of Motivation, Work Environment, Competence on Job Satisfaction and Job Performance Inez Angelina; Yohana F. Cahya Palupi Meilani
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 3 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku2182

Abstract

This research aims to determine the influence of motivation, work environment, competency on job satisfaction and work performance. In this research, data was obtained by distributing questionnaires to 84 respondents to obtain research data related to Motivation, Work Environment, Competence, Work Performance, Job Satisfaction. This process begins with assumptions or hypotheses which are then continued by research to obtain new theories. This paradigm has become the origin of quantitative research where the truth of an event is based on validly measurable reality. The results of this research are to provide a deeper understanding of the factors that influence job satisfaction and work performance, providing a basis for companies to design management policies and strategies aimed at increasing motivation, creating a supportive work environment, and increasing employee competence. The practical implication of this research is that companies can increase employee productivity and welfare by focusing on developing motivation, improving the work environment, and increasing competence through training and development.
Performance of millennial lecturers during pandemic Covid-19 Yohana F. Cahya Palupi Meilani
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 7, No 2 (2021): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020211159

Abstract

This study aims to identify the effect of work motivation and work climate, job satisfaction on the performance of millennial lecturers of private Universities LLDIKTI III during pandemic Covid-19. The sudden change in the situation during the Covid-19 pandemic has an impact and unpreparedness in mastering the technology that must be carried out will bring its own stressful situation for lecturers and have an impact on lecturer performance. This study uses quantitative research methods by distributing questionnaires and using purposive sampling technique where the respondent is millenial lecturer and who has worked for at least 2 years, who already have academic level (JJA) minimum Asisten Ahli, lecturer’ certification (serdos), and have worked as permanent lecturers. The research sample collected in this study amounted to 200 respondents with 100% response rate. The statistical analysis method used in this study uses SPSS software. The results of this study are that work motivation has a positive effect on the performance of millennial lecturers, work climate has a positive effect on the performance of millennial lecturers and job satisfaction has a positive effect on the performance of millennial lecturers. The contribution of this research can be used in the field of education, especially for private universities management in improving their milllennial lecturers performance.
Employees pro-enviromental behavior of hotels in Tangerang and Jakarta during pandemic Covid-19 Yohana F. Cahya Palupi Meilani; Rudy Pramono
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 9, No 1 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020231636

Abstract

The objective of this research is determining effect of  variables environmental leadership to pro enviromental behavior with top management commitment as moderating variable of hotels in Tangerang and Jakarta during pandemic Covid-19. This study applies a quantitative research using a sample size of 171 respondents who are employees of five stars hotels in Jakarta and Tangerang. The data was gathered through the use of a questionnaire which is then processed and analysed using the  Partial Least Square to show whether hypotheses offered in this research is accepted or rejected. Results achieved in this research shows a positive influence of top management commitment, active environmental leadership, and motivation towards employees’ pro enviromental behavior, however passive environmental leadership does not appear to negatively impact employees’ pro enviromental behavior. The moderation of top management commitment to direct managers is also rejected. The contribution of this research is to provide support to future research and to any party who would like to seek some understanding about the relation between the rising concern of environmental behaviours of employees and the organization. The results and data gathered in this research could contribute to a firm’s management to maintain a healthy relationship with employees, and to shift strategies to align their organizational strategy with employees’ pro enviromental behavior.
Pengaruh Kepuasan Kerja Terhadap Turnover Intention Cabin Crew Maskapai X dengan Organizational Commitment dan Intent to Stay Sebagai Variabel Mediasi [Effect of Job Satisfaction on Turnover Intention of Airline Crew on X Airline with Organizational Commitment and Intent to Stay as the Mediating Variable] Tantrianto, Yogie; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol 1, No 1: April 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i1.3414

Abstract

This study was conducted to determine the effect of job satisfaction on the turnover intention of airline crew on X airline with organizational commitment and intent to stay as the mediating variable. This study uses a quantitative method, using convenience sampling technique to determine the sample of airline X airline cabin crew throughout Indonesia who are still actively contracted and working for airline X, this airline is under the auspices of PT Lion Mentari Airlines. There were 85 cabin crew whose data were successfully collected through a questionnaire distributed on google form. The data that has been collected is processed with PLS SEM using program SmartPLS software. The results showed that job satisfaction has an influence on organizational commitment, organizational commitment has an influence on intent to stay, job satisfaction has an influence on turnover intention, and job satisfaction has an influence on turnover intention of airline crew cabin X with organizational commitment and intent to stay as the mediating variable. The managerial implication of this research suggests that airline X can make efforts to improve cabin crew job satisfaction in order to increase organizational commitment and intent to stay and reduce the turnover intention of cabin crew.BAHASA INDONESIA ABSTRACT:Penelitian ini dilakukan untuk mengetahui pengaruh kepuasan kerja terhadap turnover intention cabin crew maskapai X dengan organizational commitment dan intent to stay sebagai variabel mediasi. Penelitian ini menggunakan metode kuantitatif, dengan menggunakan teknik convenience sampling untuk penentuan sampel kepada para cabin crew maskapai penerbangan X di seluruh Indonesia yang masih aktif dikontrak dan bekerja di maskapai penerbangan X. Maskapai ini berada di bawah naungan PT Lion Mentari Airlines. Terdapat 85 cabin crew yang berhasil dikumpulkan datanya melalui kuesioner yang disebar dengan google form. Data yang telah dikumpulkan diolah dengan alat statistik PLS-SEM dengan program SmartPLS. Hasil penelitian menunjukkan bahwa kepuasan kerja memiliki pengaruh terhadap organizational commitment, organizational commitment memiliki pengaruh terhadap intent to stay, kepuasan kerja memiliki pengaruh terhadap turnover intention, dan kepuasan kerja memiliki pengaruh terhadap turnover intention cabin crew maskapai penerbangan X dengan organizational commitment dan intent to stay sebagai variabel mediasi. Implikasi manajerial dari penelitian ini disarankan maskapai X dapat melakukan upaya untuk meningkatkan kepuasan kerja cabin crew supaya dapat meningkatkan organizational commitment dan intent to stay serta mengurangi tingkat turnover intention dari cabin crew.
LEADERSHIP BEHAVIORAL DEVELOPMENT OF MILLENNIAL LEADERS AS A CHANGE AGENT IN THE DIGITAL TRANSFORMATION ORGANIZATION Ardi, Ardi; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol 4, No 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8668

Abstract

The digital transformation era and Industry 4.0 provide ample opportunities for this generation to thrive with their rapid technological adaptation and openness to new ideas. This research examines millennial leadership behavioral development to enable them to effectively become change agents in digital organizations, using the case study of William Tanuwijaya at Tokopedia. Through a review of literature from international sources during 2020–2023, this study discusses millennial leadership theories and change management, highlighting the urgency and importance of adaptive leadership capable of managing change in the face of digital organizational challenges. The research findings indicate that millennial leadership styles vary according to organizational contexts. Millennials are confronted with change management, where organizational readiness to adapt is critical to success. Adaptive leadership, a key strategy in managing change, is crucial. Through William Tanuwijaya's leadership at Tokopedia, millennial leadership characteristics prioritizing social and environmental issues, sustainability, and the implementation of sustainable values are evident, alongside collaboration with the government to create an inclusive environment and focus on innovation and digital transformation in the economy. Leaders like William Tanuwijaya start by building teams consisting of celebrities or public figures in Indonesia to promote Tokopedia and strengthen the company's image while formulating the company's vision and initiatives, motivating employees, overcoming obstacles such as improving work efficiency, implementing successful minor changes, ensuring smooth change integration, and making change an integral part of the organizational culture and system.
Co-Authors Albert Surya Wanasida Alexandra Felicia Tanawa Ambarita, Erika Andi Muhammad Sabilillah Tahir Angelina, Inez Angelina, Sylvia Anggarian, Inga Anindhira Shinta Ardi Ardi Ardi Ardi Ardi Ardi Arya Ganesha Sutantio Astawa, Gregorius Adista Enrico Berlianto, Margaretha Pink Canoy, Jr., Leonardo M. Chelsia Ernes Christine Febriana Sitorus Cornelius Danu Kurniawan Daniel Ong Kim Kui Dennison Laurensius Mulya Elvitriana Intan Novita Erric Raymond Tatimu Erric Raymond Tatimu Evita Charolina Ginting Faiza Husnayeni Nahar Fetty Asmaniati Gabriela Lintang Cristandy Gitarja, Widasari Sri Hadi Cahyadi Haifa Aghnia hanifah hanifah Hans Christian O Harianto, Teh Hendri Eka Jaya Putra Ian Nurpatria Suryawan Ian Nurpatria Suryawan Inez Angelina Innocentius Bernarto, Innocentius Iwan Setiawan Jeremy Jovanie Owen Karina Natalie Kuntjoro Khairunisa, Caesilia Lala Palupi Santyaputri, Lala Palupi Leonardo M. Canoy, Jr Manalu, Della Edelweiss Maria, Hesti Mega Irene Agustina Meranga, Isana S.C Myrza Rahmanita Nagan, Natalia Niputu Evelyna Devi Ariana Nurbaeti Nurbaeti Oki Hermawati Panjaitan, Andry M. Pramono, Rudy Puan Maharani Putrapandowo, Habie Purwokusumo Putri, Indah Wira Putu Ayu Novita Qonita, Widya Richard Tobing Rinto Rain Barry Ronald Ronald Ronald Suryaputra Ronnie Resdianto Masman Sabrina Sabrina Sahat Simanjuntak Sahat Simanjuntak Shaquila Salsabil Sinaga, Windy Saroh Siswaty, Donna Shandra Sitorus, Denny S. P. Sri Anggreani Magdalena Sitohang Steven Widjaja Sudibjo, Niko Suharto, Bernadus Freddy Tandiarak, Agustinus Tantrianto, Yogie Trisha Alya Rahmi Trisha Alya Rahmi Veronica Sinaga William Marvincent Tan Wuisan, Dewi Yohana F Yugopuspito, Pujianto