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Journal : REiD (Research and Evaluation in Education)

The implementation of total quality management at vocational high schools in Indonesia Felestin Felestin; Mochamad Bruri Triyono
REID (Research and Evaluation in Education) Vol 1, No 1 (2015): June
Publisher : Sekolah Pascasarjana Universitas Negeri Yogyakarta & HEPI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/reid.v1i1.4895

Abstract

This study aims to determine the implementation of Total Quality Management (TQM) in public and private vocational high schools in the city of Yogyakarta, as well as to compare the level of implementation between public and private vocational high schools. The TQM aspects observed include infrastructures and facilities, quality of improvement, quality of teachers, quality of examination system and academic background of teachers graduated from vocational high schools. This exploratory study is descriptive in which the result can be used as an input as well as improvements in reflection of the future. These subjects were teachers and students. The primary data were collected through a questionnaire while other data were collected through observation and interviews. The data were analyzed by means of descriptive and statistics t-test. The analysis finds that TQM has been implemented by vocational schools, public and private, in the city of Yogyakarta. The Application levels differed significantly (t-value = 9.204, p-value = 0.0001), where the public schools are able to implement at a very good level, while private schools are at a good level. The differences in the application of TQM occur in all measurable aspects, namely infrastructures and facilities access, quality of improvement, quality of teachers, quality of examination system and academic background of teachers graduated from vocational high schools. Specifically, on aspects of infrastructures and facilities of the access, although on average they significantly differ, categorically they are in the same level.  The differences are not too large. The result of observation in the field during the study shows that the state vocational already maximally implement TQM, while in the private vocational schools, it is lower due to the limited resources in private schools.
Co-Authors Abdurrahman, A. Acu Sutisna Afririo Enanda Agus Riyadi Tri Susilo Putro Agustin, Amarlian Bilqisthi Ainur Kaliaskarova Al Fatahillah Arif Ainur Rafiq AS, Jusrianto Azhar Fauzan Budi Santosa Budi Santosa Daryono, Rihab Wit Dedi Setiawan Desmira Desmira, Desmira Ernawati, Enik Felestin Felestin Galeh Nur Indriatno Putra Pratama Galuh Alif Fahmi Rizki Ganggang Canggi Arnanto Govindarajan Kulanthaivel Gulzhaina K. Kassymova Hakiki, Muhammad Hendra Hidayat Ida Nugroho Saputro Irwanto Irwanto Istanto Wahyu Djatmiko Jaya, Daniel Jesayanto Jusrianto AS Kadek Arief Jayadie Putra Khusni Syauqi Laila Nurul Himmah Lise Asnur M. Sukarno Martias Martias Megawati Kumalasari Moningkey, Efraim Ronald Stefanus Moningkey,, Efraim R S Muhamad A. Ramadhan Muhammad Anwar Muhammad Nurtanto Mustofa Abi Hamid Ninik Septyani Novita Wulandari Novita Wulandari Nur Hasanah Nuryadin Eko Raharjo Nuur Wachid Abdul Majid Pardjono, P. Prihandini, Tinesa Fara Priyanto Priyanto Priyanto Priyanto Priyanto Priyanto Priyanto Putu Sudira Putu Sudira Putu Sudira Rendra Ananta Prima Hardiyanta Rizqillah, Muhamad Aqil S. Sudarti Sahria, Yoga Septiono Eko Bawono Septiono Eko Bawono Septyani, Ninik Shilmi Arifah Sigit Purnomo Subramaniam, Tamil Selvan Sudira, Putu Sudji Munadi Sugiri Syifa Fauziyah Syifa Fauziyah, Syifa Ta'ali Ta'ali Tamrin, Agusti G. Taufiq Lilo Adi Sucipto Tinesa Fara Tinesa Fara Prihandini Turakhan Zhundybaeva Veva Nellone Syahputeri Wagiran Wagiran Wagiran Widodo Widodo, Widodo Yoga Sahria Zainal Arifin