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Pengurusan Izin Kedatangan dan Keberangkatan Kapal pada PT. Admiral Lines Cabang Belawan Helmi Trinisa Br. Sinulingga; Fadiyah Hani Sabila; Masringgit Marwiyah Nst
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 1 No. 3 (2023): JUNI : Maeswara
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v1i3.1377

Abstract

PT. Admiral Lines Belawan Branch is a company that operates owned vessels and is also engaged in agency services. In the sense of representative of the ship owner / principle for processing documents at the port for both arrival and departure of the ship. Ports as arrival and departure terminals for ships and cargo need to provide adequate facilities and services so that ships can be served smoothly and efficiently. Managing the arrival and departure of a ship more smoothly and efficiently cannot be separated from an application called the INAPORNET system. The position of the port as the gateway for a ship entering/leaving the port, especially from within the country or abroad or vice versa, must obtain approval from the authorized agencies at the port, such as the Harbor Master's Office and Port Authority (KSOP), Health Quarantine, Customs and Excise, Immigration. This notification is to ensure that the ship and its cargo entering/exiting the port have complied with the provisions of applicable laws and conventions. Management of the needs and interests of ships and their cargo is carried out by shipping company branches such as PT. Belawan Branch Line Admiral. In writing this paper the author used methods, literature and the internet.
Analisa Pelayanan Tiket Terhadap Kepuasan Pelanggan Pada PT. Pelayaran Nasional Indonesia (PELNI) Cabang Medan Sohibudin Sohibudin; Lilis Lilis; Fadiyah Hani Sabila
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 1 No. 2 (2023): Maret : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v3i1.1406

Abstract

PT. Pelayaran Nasional Indonesia (PELNI) is a company engaged in the field of marine transportation services, namely passenger ships, roro ships, container ships, pioneer ships and so on. Therefore, the importance of "service" to customer satisfaction (passengers) is very influential. Customer service can be defined as all forms of customer service in the form of services and in the form of goods which in principle are the responsibility and are carried out by PT. Pelayaran Nasional Indonesia (PELNI) Medan Branch, in order to fulfill the needs of the community and comply with regulations and laws.
Sistem Inaportnet dalam Pengurusan Surat Persetujuan Berlayar di BPTD Kelas II Aceh pada Pelabuhan Penyeberangan Singkil Andi Yaser Arafat; Lilis Lilis; Fadiyah Hani Sabila
Jurnal Transformasi Bisnis Digital Vol. 2 No. 6 (2025): November: Jurnal Transformasi Bisnis Digital (JUTRABIDI) 
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v2i6.1043

Abstract

The importance of the Sailing Approval Letter (SPB) is specifically regulated in Law Number 17 of 2008 concerning Shipping. Despite existing regulations, maritime accidents caused by technical factors and human error are still common. Safety and security issues, along with all shipping activities, are the joint responsibility of the ship owner and relevant port authorities. Ships are a very effective and efficient mode of transportation. Therefore, the port service system, including the process of ship entry and departure, is a critical component of the infrastructure needed to accelerate the maritime transportation system. The issuance of the SPB is currently carried out through the Inaportnet System as a form of digital service transformation in the port sector, managed by BPTD Class II Aceh. This research aims to analyze the implementation of the Inaportnet system in the management of SPB issuance for ships at the Singkil Ferry Port. The research method used is descriptive qualitative, with data collection techniques carried out through observation and interviews. The results show that the implementation of the Inaportnet system at BPTD Class II Aceh is quite effective in accelerating the administrative process of issuing the SPB. However, several constraints were identified, particularly related to weather factors and the limited number of human resources who fully master the Inaportnet application, which can affect the overall smoothness and speed of the service.
Sosialisasi Lingkungan Bersih Dari Pencemaran Sampah Kapal dan Sampah Plastik di Daerah Kecamatan Pantai Labu Pesisir Utara Kabupaten Deli Serdang Dafid Ginting; Lilis Lilis; Fadiyah Hani Sabila; Masringgit Marwiyah; Dina Rispianti; Muhammad Sahid; Yusnidah Yusnidah; Restu Mujiono; Yepta Vianus, M; Irma Handayani
CivicAction: Jurnal Pengabdian dan Inovasi Masyarakat Vol. 1 No. 2 (2025): Artikel Pengabdian
Publisher : SORATEKNO PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59696/civicaction.v1i2.160

Abstract

Kegiatan pengabdian kepada masyarakat ini melibatkan para nelayan dan penduduk disekitar pantai labu pesisir utara kabupaten Deli Serdang kecamatan Pantai Labu, yang sebagian besar penduduk desanya mengandalkan pekerjaan di laut, seperti nelayan atau nakhoda kapal penyeberangan antar pulau. Berdasarkan observasi dan wawancara yang dilakukan oleh tim dari Politeknik Adiguna Maritim Indonesia (Poltek Ami) Medan di kecamatan Pantai Labu, tujuan utama adalah untuk mencari solusi terkait pelestarian lingkungan dan pencegahan pencemaran laut yang bersumber dari sampah kapal dan sampah plastic di wilayah pesisir tersebut. Laut, yang menjadi sumber penghidupan bagi masyarakat setempat, terutama nelayan di desa pesisir pantai labu, sangat rentan terhadap dampak pencemaran. Oleh karena itu, tim  Politeknik Adiguna maritime Indonesia (Poltek Ami) Medan berencana untuk mensosialisasikan pentingnya pelestarian lingkungan dan dampak buruk apabila terjadi pencemaran laut, yang meliputi sampah plastik, limbah industri, serta limbah minyak dari kapal para nelayan.
Co-Authors Andi Yaser Arafat Angelita Rohana Sibagariang Angelita Rohana Sibagariang Aulia Rahmah Cahyadi, Wawan Dwi Yogo Chrisnatalanta Chrisnatalanta Citra Sumakdilaga Dafid Ginting Dea Sabrina Dedy Sahala Tua Aruan Delina, Meriah Kita Dewa Surya Dinata Dimas Puzakesuma Dimas Puzakesuma Dina Rispianti Dina Rispianti Dion Riski Naibaho Dirhamsyah Dirhamsyah Eka Fransiska Eka Fransiska, Eka Erika Situmorang Fadhila Husna Selian Fahmi Rinaldi Fikri Rakawitan Fober Nainggolan Gabriel Ferdinand Sitompul Ginting, Dafid Gunawan Arby Siregar Helfina Hutagaol Helmi Trinisa Br. Sinulingga Husniyah Husniyah Indri Yuliafitri Irma Handayani Irma Handayani Irma Handayani, Irma Ivone Dwimonica Sinaga Jean Chandradja Jusdi Simarmata Khairiwa, Fauziah Nur Lamganda Uli Rosalina Ekatrikson Pasaribu Lilis Lilis Lilis Lilis, Lilis Marpaung, Nabila Rahmadina Marwiyah, Masringgit Meriah Kita Deliana Michael Melpianus Muhammad Sahid Mujiono, Restu Netty Kesuma Nurmaliana Sari Paula Yuliarta Br Sitanggang Putra Sanjaya Sianturi Putri Debora Veronika Nasution Reni Sriana Tumangger Reski Varezi Restu Mujiono Ridho, Syarifur Rinaldi, Fahmi Riski Ronaldo Saragih Risperto Purba Rispianti, Dina Robinaria Nainggolan Rolina Berutu Royzaldi Royzaldi Sahfitri, Anggi Ayu Sahid, Muhammad Said, Aja Avriana Shafa Ardita Shelly Octavani Agustie Shelly Octavani Agustie Sihombing, Santiani Sinaga, Rodenson Sohibudin Sohibudin Sonya Ledys Pakpahan Sri Wahni Suratni Ginting Sutria, Yuna Syarifur Ridho Tarmiji Siregar Taruna, Taruna Vianus, M, Yepta Wahdan Arum Inawati Wasinton B. Hutagaol Yepta Vianus, M Yuris Danilwan Yusnidah Yusnidah Yusnidah Zulviannas, Rizti