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The Effectiveness of Kumara Innovations in Improving the Quality of Public Services in the Department of Population and Civil Registration in Klungkung Regency Gede Wirata; Ida Ayu Putu Sri Widnyana; I Made Sukarya Putra
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6552

Abstract

This study aims to determine (1) the effectiveness of the implementation of the kumara innovation program in improving the quality of public services at the Department of Population and Civil Registration of Klungkung Regency and (2) what factors inhibit the effectiveness of the implementation of the kumara innovation program in improving the quality of public services at the Department of Population and Civil Registration. Klungkung Regency Civil Registration. This research method is descriptive research with a qualitative approach. Qualitative descriptive research is research that aims to describe and describe events and phenomena that occur in the field and present data in a systematic, factual, and accurate manner regarding facts or phenomena that occur in the field. Data were collected by using observation, interview, and documentation techniques. Researchers used source triangulation to check the validity of research data. Data analysis in this study uses three components consisting of data reduction, data presentation, and conclusion. The results of this study indicate that (1) the implementation of the Kumara innovation program has been effective in terms of service quality, and this innovation program has proven to be very helpful in making it easier for the community to get a child's identity card, this The innovation program has advantages in terms of the speed of the process of receiving a child's identity card. The results of this kumara innovation program have not been maximized in quantity, and the target of this kumara innovation program has not been achieved optimally, this is evidenced by the low percentage of ownership of identity cards for children who participate in the kumara innovation program services. (2) The factors that hinder the effectiveness of the implementation of the kumara innovation program at the Department of Population and Civil Registration of Klungkung Regency based on the results of the study are the lack of socialization, low public awareness, and budget constraints.
The Effectiveness of Online Automatic Pension Determination in the Provincial Government of Bali (Research Study in the Personnel and Human Resources Development Agency Bali Province) AA Krisna Harrysuta; Gede Wirata; Anak Agung Gde Raka
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 6, No 1 (2023): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v6i1.7505

Abstract

Determination of Automatic Retirement Online is a staffing service process in the form of electronic retirement determination by utilizing an employment service application system with few documents/paper or no documents/paper. This Automatic Pension Determination is a form of BKN commitment to the implementation of ASN staffing services that are integrated between the central government and local governments by cutting the flow of staffing services. The goal is to help the pension service process become faster, transparent and timely. However, the data on pensions for employees of the Provincial Government of Bali from 2018 to 2022 shows some ASN retirement certificates can not issued on time. This reseach determining effectiveness at online automatic retirement determination program for the ASN retirement process, especially at provincial governments of Bali. Qualitative descriptive research with inductive approachment is used. Data collection was carried out by interviewing a number of informants involved in online automatic retirement determination. Results showing implementation of online automatic pension determinations in the Bali provincial government has not been effective.
Co-Authors AA Krisna Harrysuta Abdul Gafur Ramdhoni Aminuyati Anak Agung Gde Raka Anak Agung Ngurah Anom Kumbara Astawa, I Wayan Astuti, Ni Kadek Yuni Aswin Badarudin Atmajaya Bagus, Putu Budiyasa Ida Budiyasa, I Gede Putra Cokorda Putra Indrayana Dewa Gede Atmajaya Dewi, Nyoman Diah Utari Dharma Sanjaya Dharma Yudha Satria Diatmika, I Kadek Dwi Djaja, Djuniawan Karna Fadhila Sidiq Permana Fajar, Ni Made Anggia Paramesthi Gede Putra Jimbaranto Geriadi, Made Ayu Desy Handayani, Made Mulia Handayani, Tri Quari Handoko, V. Rudy Hantana, Juli Saptaputra I Dewa Gede Putra Sedana I Gede Mahatma Yogiswara Winatha I Gusti Putu Agung Widya Goca I Gusti Putu Suastina Putra I Kadek Dede Junaedy I Kadek Dede Junaedy I Kadek Dwi Diatmika I Komang Sumerta I Made Dwiantara I Made Sukarya Putra I Made Sumada I Made Sumada I Made Wimas Candranegara I Nyoman Suargita I Putu Anjaya Putra I Putu Gede Agus Wiranata I Wayan Agus Purnawirawan I Wayan Astawa I Wayan Mirta I Wayan Putra Yasa Ida Ayu Putu Sri Widnyana Ida Ayu Putu Sri Widnyani Indrayana, Cokorda Putra Irman Puansah Jimbaranto, Gede Putra Komang Agoes Udayana Putra Made Aristia Prayudi Made Dewi Jayanti Made Kunayanti Merta, I Made Muhammad Gilang Jaya Sudarmo Ni Kadek Ariati, Ni Kadek Ni Komang Asri Kesuma Dewi Ni Luh Putu Agustini Karta Ni Luh Putu Suastini Ni Luh Widiantini Ni Made Anggia Paramesthi Fajar, Ni Made Anggia Ni Made Ary Widiastini Ni Made Sri Suliatini Ni Nengah, Sarikumpul Ni Wayan Ayu Anggreni Panji Nyoman Dini Andiani Nyoman Dwika Ayu Amrita Pande, I Kadek Pande Maha Dwija Prajanata, I Nyoman Oka Purantara, Anak Agung Ayu Tri Pradnya Putra, I Made Joni Dwi Putu Budiyasa Ida Bagus Putu Deva Pradnyana Mardiana Putera Putu Dewi Ari Wulandari Putu Indah Rahmawati Putu Sukardja Rahayu, Ni Made Pitri Raka, Anak Agung Gde Sarmento, Amândio de Araújo Setyawan, Putu Gita SITI MAHMUDAH SRI SULANDARI Sri Sulandari Sri Sulandari Sri Sulandari Sri Suliatini, Ni Made Suargita, I Nyoman Sumada, I Made Sumerta, I Komang Sutama, I Kompiang Gede tarini, Ni Luh Putu Eddy Tarini Tri Hayatining Pamungkas Wayan Citra Wulan Sucipta Putri Widianti, I Gusti Ayu Widjaja, Yosua Giovanni Ximenes, Rui Ximenes Yogiswara W, I Gede Mahatma Yudistira Adnyana, Yudistira Yuliana Yuliana Yusup, Aldian