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All Journal Jurnal Ilmu Komputer dan Informasi Jurnal Pendidikan Teknologi dan Kejuruan Pendidikan Ekonomi Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) Dharma Bakti Sang Pencerah: Jurnal Ilmiah Universitas Muhammadiyah Buton Jurnal Riset Manajemen Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha Program Magister Manajemen Jurnal Ekuivalensi Conservative Dentistry Journal Jurnal Inovasi Pendidikan MH Thamrin Jurnal Health Sains Journal of Economics and Business UBS EkoPreneur International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Wisanggeni : Jurnal Pengabdian Masyarakat International Journal of Education and Social Science (IJESS) Literasi Nusantara Jurnal Akuntansi dan Ekonomi Bisnis Prosiding Seminar Nasional Sisfotek (Sistem Informasi dan Teknologi Informasi) MATRIX : JURNAL MANAJEMEN TEKNOLOGI DAN INFORMATIKA JURNAL AKUNTANSI DAN BISNIS Business and Investment Review Sinergi International Journal of Economics Equivalent : Journal of Economic, Accounting and Management International Journal of Review Management Business and Entrepreneurship JCSE: Journal of Community Service and Empowerment ABDIANDAYA : Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Profesi Guru Indonesia Jurnal Elektronik Pendidikan Matematika Tadulako
Linawati
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

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ANALYSIS OF THE INFLUENCE OF SYSTEM AND SERVICE QUALITY ON USER SATISFACTION OF THE YOGYAKARTA ELECTRONIC PROCUREMENT SYSTEM Drajad Aprilianto Nugroho; Linawati
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 1 (2025): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i1.2398

Abstract

This study analyzes the effect of system quality and service quality on user satisfaction of the Electronic Procurement System (SPSE) in the Yogyakarta Special Region Regional Government environment with a quantitative descriptive approach through multiple linear regression methods. Background: The Electronic Procurement System (SPSE) designed by LKPP, namely to improve the effectiveness and efficiency of procurement of goods and services and save APBN/APBD funds. In addition, it is also stated that the quality of information systems and services greatly influences SPSE user satisfaction. Method: this study uses a quantitative descriptive method with primary data from questionnaires, as well as multiple regression analysis. This explains the approach used in the study to collect and analyze data. Results: the results of the study indicate that system quality and service quality both have a positive and significant effect on SPSE user satisfaction. This provides information about the main findings of the study. Conclusion: the positive and significant effect of system quality and service quality has an impact on the effectiveness and efficiency of the procurement process. This summarizes the implications of the research results and emphasizes the importance of both variables in the context of procurement of goods and services.
Co-Authors Adinda Putri Ambarwati Afini Fikriyani agustina, karina enny Amelia Putri Cahyanti Andriyanto, Nazwa Ayumi Andy Kurniawan Andy Kurniawan, Andy Ariyanti, Maezora Putri Ayu Alfiani Azharul M, Muh Rizal Badrus Zaman Barep Setiaji Bawazir, Fatmah Cholid Budiastra, IN Daniel Happy Putra Delima, Anisa Dessy Hariyanti, NK Drajad Aprilianto Nugroho Erliana Evi Rosalina Widyayanti Fadhillah, Revita Rizki Farida Nur Mudmainah Wahyuningsih Ferdian Utama Gede Sukadarmika I Dewa Made Bayu Atmaja Darmawan I Made Oka Widyantara I Nyoman Gunantara I Putu Agus Eka Pratama I Putu Gede Hendra Suputra Insiatiningsih Irhamudin juniati Juniati, Ni Ketut Khoirul Anam Kurnia Gusti, Yenni Kurniawan , Andy Larasati, Anggia Bintang Linda Suciati Lukmanul Hakim Maisura Marbun, Rifka Angelina Wati Mareta Selvia Riswahyuning MHD. Reza M.I. Pulungan Mohammad Irvan Bayu Saputra Muh. Rizal Muhammad Fatkhul Ikhwansyah Naufal Friza Asraful Arifin Ngurah Indra ER Ni Made Ary Esta Dewi Wirastuti Nirawati Pribadi Nur Rohman Hidayat Nurdiwaty , Diah Nursolikin Nyoman Putra Sastra Pertiwi, Santhi Rachmawati, Atika Nisaa Ramadhan, Aqila Shabrina Dwi Randi, Muhammad Rasyidah Rawati Wawuru Rimas Sadha Abdi Putra Riski Masita Rizkiyani, Ika Rosalina Widyayanti, Evy Sabitillah, Lisa Sagung Putri M. E. Purwani Sari, Yulita Fatma Sofia Widiana Sofianiyatin, Lilik Sofiati Sofiati Sofiati, Sofiati Suhardi Sukadarmika, I Gede Sutrischastini, Ary Suwarni Suwarni Wahyu Kukuh Prayoga Widiawati, Hestin Sri Wulan Wulan Feronika Maharani Yenni Kurnia Gusti Yoga, I Putu Sudharma