Claim Missing Document
Check
Articles

Found 6 Documents
Search
Journal : Journal of Education, Humaniora and Social Sciences (JEHSS)

Analisis Kualitas Pelayanan Kartu Keluarga Pada Kelurahan Timbang Deli Kecamatan Medan Amplas Kota Medan Vivi Andriani; Yusniar Lubis; Syafruddin Ritonga
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 3 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (989.657 KB) | DOI: 10.34007/jehss.v5i3.1437

Abstract

The purpose of this article is to analyze the quality of family card services in the weighing deli sub-district, Medan Amplas sub-district, Medan City, bearing in mind the role of the kelurahan as one of the government agencies tasked with administering public services. in the implementation of Family Card services there are several problems that have not been resolved so that the service does not run well. The slow process of managing correspondence, employees not mastering technology and the minimum number of employees so that the Family Card service becomes ineffective. This is influenced by any factors in improving the quality of Family Card services in Timbang Deli Village, Medan Amplas District, Medan City. The research approach was carried out qualitatively by using data collection methods, interviews, observation and documentation and analyzed qualitatively. The results of this study indicate that the implementation of the Family Card service in Timbang Deli Village, Medan Amplas District, Medan City has been going quite well, but there are still a number of things that still need to be improved. The inhibiting factors for this public service are: inadequate resources, inadequate financial resources and inadequate infrastructure and lack of employee commitment.
Analisis Pelayanan Pendaftaran Tanah Pertama Kali Pada Kantor Pertanahan Kabupaten Humbang Hasundutan Andry Sanjaya; Yusniar Lubis; Dumasari Harahap
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 1 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), August
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1122.933 KB) | DOI: 10.34007/jehss.v5i1.1308

Abstract

In order to improve the service performance of government agencies, stakeholders must pay attention to the satisfaction of the people they serve. This study aims to determine the level of community satisfaction and then to analyze the level of gap between service performance and community satisfaction with the services of the Land Office. This type of research is descriptive qualitative research, which aims to reveal the problem or situation as it is or based on the existing facts. The results show that the overall quality of land registration services provided by the Land Office of Humbang Hasundutan Regency has not met community satisfaction. The Land Office of Humbang Hasundutan Regency has not yet fully succeeded in providing good service in land registration for the first time. Obstacles in registering land for the first time at the Land Office of Humbang Hasundutan Regency, namely employees are not quick to handle public complaints, there are unscrupulous officers who try to take advantage of the service process, lack of coordination between officers, and slow service processes. For this reason, it is expected to improve the performance of the employees of the Humbang Hasundutan Regency Land Office and can take policies to discipline their employees so that they are timely in land registration services.
Kinerja Birokrasi Penghapusan Barang Inventaris Lainnya pada Bidang Aset Badan Pengelolaan Keuangan dan Aset Daerah Provinsi Sumatera Utara Suaidi Harahap; Yusniar Lubis; Budi Hartono
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 4 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v5i4.1671

Abstract

This research aims to evaluate the performance of the inventory removal bureaucracy at BPKAD Provsu by considering public performance concepts such as Relevance, Efficiency, Effectiveness, Utility, and Sustainability. The research method used is qualitative with data collection procedures in the form of observation, interviews, and documentation. Data analysis technique used the Miles, Huberman, and Saldana data analysis model. The results showed that the bureaucracy's performance in the administration of regular hajj pilgrimage transfers in the Financial and Regional Asset Management Agency of North Sumatra Province has met the service standards according to the performance theory by Pollit & Bouckaert. However, to improve the performance of the inventory removal bureaucracy, new innovations and SOPs are needed for the difficult-to-find inventory removal processes. These findings can be used as a basis for developing strategies and policies to improve bureaucracy performance in inventory removal in the future.
Implementasi Kebijakan Peraturan Walikota No. 49 Tahun 2021 di Kota Medan Ijan Paulinus Sijabat; Yusniar Lubis; Budi Hartono
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 4 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v5i4.1669

Abstract

The purpose of this research is to analyze the implementation and identify the factors that influence the Implementation of the Medan Mayor Regulation Number 49 of 2021 Concerning Competency Development of State Civil Servants in the Medan City Government in the Planning and Finance Section of the Medan City Regional Secretariat. This study applies Edward III's Theory. This research use desciptive qualitative approach. The informants in this study were the Head of the Planning and Finance Section of the Medan City Regional Secretariat, the Planning Sub-Coordinator, the Finance Sub-Coordinator, and the Reporting Sub-Coordinator. Data collection techniques in this study were observation, interviews, and documentation. The data analysis technique in this research uses the theory of Miles and Huberman. The results of the study show that the Implementation of the Policy for Medan Mayor Regulation Number 49 of 2021 Concerning the Competency Development of State Civil Servants in the Medan City Government in the Planning and Finance Section of the Medan City Regional Secretariat has gone well but there are still deficiencies, namely in the aspect of resources. The factors that influence implementation are supporting factors in the form of channeling information by sending letters done clearly and consistently, as well as inhibiting factors in the form of unenthusiastic human resources, limited budgets, facilities where they are still renting, and limited authority.
Analisis Pengaruh Faktor Individu, Budaya Organisasi dan Insentif terhadap Kinerja Pegawai pada Sekretariat Daerah Kabupaten Aceh Tenggara Syahputra, Jalaluddin Ibrahim; Lubis, Yusniar; Hartono, Budi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 2 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1346.336 KB) | DOI: 10.34007/jehss.v5i2.1427

Abstract

This study is the result of a quantitative study that aims to answer how individual factors, organizational culture, and incentives simultaneously and partially affect the performance of the employees of the Regional Secretariat of Southeast Aceh Regency. Research data were collected through initial observations and filling out a list of statements by respondents who were designated as samples in this study. Further analyzed by quantitative analysis. In the F test the results state that simultaneously there is a significant influence between Individual Factors (X1), Organizational Culture (X2), and Incentives (X3) on the Performance (Y) of the Regional Secretariat of Southeast Aceh Regency employees. The t-test shows that there is no significant impact of Individual Factors (X1) and Organizational Culture (X2) on Performance (Y). Meanwhile, there is a significant impact of Incentives (X3) on Performance (Y). So that the Incentive becomes the variable that has the most impact on performance. In line with the conclusions above, it is recommended to take a more performance-based approach through the application of fair rewards and sanctions (punishment) to the State Civil Apparatus at the Regional Secretariat of Southeast Aceh Regency.
Analisis Pengaruh Sanksi Pajak, Pelayanan Fiskus,Pengetahuan Dan Kesadaranterhadap Kepatuhanwajib Pajak Di Samsat Medan Selatan Siregar, Indria Sari; Lubis, Yusniar; Hartono, Budi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 3 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (968.942 KB) | DOI: 10.34007/jehss.v5i3.1640

Abstract

This study aims to determine and analyze the effect of Tax Sanctions, Fiscal Services, Knowledge, and Awareness on Taxpayer Compliance in the South Medan Samsat. This type of research is quantitative research. The sample in this study was all Medan City Communities (taxpayers) and taxpayers who owned vehicles registered at the South Medan SAMSAT totaling 105 people. And the data analysis technique uses the SPSS (Statiskal Package for the Social Sciences) technique which is an application program that has the ability for quite high statistical analysis and a data management system in a graphical environment. The results in this study indicate that Tax Sanctions, Fiskus Services and Awareness have a positive and significant influence on Taxpayer Compliance at the South Medan SAMSAT. While on the other hand it is proven that knowledge has a positive but not significant effect on taxpayer compliance at the South Medan Samsat.
Co-Authors Ahmad Aji Rahman Ahmad Rafiki Ajam Mustajam Ananda, Fajar Rezeki Andalasari, Rina Andika Syaputra Andry Sanjaya Arga Malona Asrizal Efendy Nasution Asrizal Efendy Nasution Audia Junita Azwana Azwana Azwana Azwana Azwana Azwana Nst Bambang Hermanto Bigner Dolok Saribu Budi Hartono Budi Hartono Cahyadi, Yudhi Chairul Riza Nasution Dadang Munandar Dicky Dicky Dumasari Harahap DWI SURYANTO Eladira, Eladira Ermanto, Yodi Erwin Pane, Erwin Fahman Urdawi Nasution Fakhrur Rozi, Fakhrur Faoeza Hafiz Saragih Fauzan Rino Fauzi, Fachri Ali Gozali, Luli Achmad Gustami Harahap Gustami Harahap, Gustami Hadisaputra, Hadisaputra Hamidah Sari Siregar Hanny Hafiar Harahap, Ahmad Rizki Harefa, Taslim Hasnudi, Hasnudi Hasnudi, Hasnudi Heni Pujiastuti Heri Kusmanto, Heri Hernosa, Siswa Panjang Ihsan Efendi Iif Rahmat Fauzi, Iif Rahmat Ijan Paulinus Sijabat Imam Fauzi Harahap Indah Dewi Permata Indah Dewi Permata Indra Sakti Isnaini, Resmiwati Junaidi Junaidi Junaidi, Junaidi Juniarrafiq, Mhd. Dwika Kadar Nurjaman Kardhinata, Harso Khairul Saleh Kismoyogi, Kismoyogi Lubis, Adelina Lubis, Dumalina Lubis, Fajar Rezeki Ananda Lubis, Syaifuddin Lubis, Syaifuddin Mahya Humaira Manullang, Endang Sari Mawaddah Harahap, Mawaddah Mitra Musika Lubis Muhammad Arief Tirtana Muhammad Reza Bachri Munthe, Theodora Ginting Nasib Nurmiah, Nurmiah Pakpahan, Plawer Arimbi Patrizal, Patrizal Putra Lukmana Yunus Hasibuan R. Turino Januar Budyanto R. Turino Januar Budyanto Rahma Sari Siregar Rahmaniah, Rahmaniah Rahmanta Ginting Rajagukguk, Albiden Retna Astuti Kuswardani Ridwan Fadly Salsabila, Unik Hanifah Saragih, Faoza Saragih, M.Sc, Faoeza Hafiz Setyastiawan, Ivan Siregar, Indria Sari Siregar, Tumpal H.S. Siregat, Akbar Siti Nur Arafah Siti Sabrina Salqaura Suaidi Harahap Syafruddin Ritonga Syahbudin Hasibuan, Syahbudin Syahputra, Jalaluddin Ibrahim Syaifuddin Lubis Syaifuddin Syaifuddin Syaifuddin Syaifuddin Syaifuddin Syaifuddin Syaifuddin Syaifuddin Syaifuddin Syaifuddin Tanjung, Yayan Noviandi Ananda Tarigan, Riana Tri Martial Triana, Rudsel Tumpal HS Siregar, Tumpal HS Vanhuri, Eddi Vivi Andriani Wan Suryani Watson AP Manalu Yudha Filistea Purba Yulia Andini Yusuf Abadi Yusuf, Husainah Zahari Zen Zakarias Situmorang Zul Ahmad Lubis Zulkarnain Lubis Zulkifly, Zulkifly